"You are never going to get past the complexity and risk you deal with on a daily basis, unless you are driving and enabling change. Someone needs to be the thought leader…that someone is you!"
- Al Zollar, Tivoli General Manager, Pulse 2010
One of the reasons we hope you'll join us at Pulse 2011 is that we need you to share your expertise with the rest of our attendees in how you transformed business to deliver increased value to your clients with integrated service management strategies and technologies. The Pulse agenda will consist of five streams and thirteen tracks that will make up the most robust and complete Integrated Service Management curriculum tailored specifically for:
IT Director/Managers , Service Architects, Systems Administrators, Storage Managers, Data Center Managers, Business Transformation Managers, Plant/Facility Managers, Maintenance Supervisors, Production Personnel, Supply Chain Managers, Infrastructure Managers, Operations Managers, Network Managers, Infrastructure Managers, Network Operations Center (NOC) Managers, Operational Support Systems Personnel, Chief Information Security Officers, Director / Manager of Security Operations, Security Analysts, Security Administrators, C-Level Executive Controller, Strategy & Technology Executives, Solution Executives, VPs of Infrastructure, and IT Architecture Directors Development Directors.
After completing your speaker profile, click "Fill out a session proposal." AGAIN, you do NOT need to be ready to submit a proposal to browse the contents of the submission tool, which includes the description and listing of the streams and a list of the tracks.
When you click "Fill out a session proposal" you can view the descriptions of the streams.
Like I mentioned before, this curriculum is quite robust or I would list it out in this blog entry. It will, however, be listed on the Pulse website at ibm.com/pulse soon.
In the mean time, click "Create a session for . . . " for descriptions of the stream's tracks and sub-tracks. When you are ready, fill out the Call for Speakers questionnaire and submit your proposal within the stream section with which the content of your proposal aligns most closely. But don't delay! The Call for Speakers closes on November 9, 2010.
If you have any questions, see your IBM representative, or post your question here and we'll provide the assistance you need.
This Just In! An early Labor Day present for all you Pulsers!
The Pulse 2011 Enterprise Asset Management (EAM) track will focus on:
Extending asset lifespan,
Increasing equipment uptime and output quality
Optimizing labor efficiency
Improving the management of asset-related parts, material inventory, space planning, and cost control measures
Special focus will be given to best practices, implementation and upgrades.
We’ll also be taking a deep look into how Maximo’s industry specific functionality is addressing the needs of a multitude of markets. The track will also be composed of a series of functional and technical sessions blanketing everything from mobile to scheduling to service provider.
Critical topics will include asset convergence, application consolidation, prevent safety and regulatory risk, improve compliance management, lean and connected supply chain, informed and collaborative workforce, real-time insight into all physical and IT assets, pro-active vs. reactive maintenance, streamline work order tracking and labor reporting, remote access to asset and work management processes, facilities management, and space planning.
The Pulse 2011 EAM will include the following seven tracks:
Asset Management Best Practices
What is your maintenance management strategy for production, facilities, and transportation assets? In this track we are looking for certain techniques, processes, activities, and or incentives deemed to be extremely effective/efficient in delivering world-class maintenance at your plant or facility. Presentations should highlight quantitative and qualitative ROI and Return on Asset (ROA) data such as equipment uptime, inventory carrying costs, labor utilization, and regulatory compliance. Other areas may include training, application consolidation, integration to condition monitoring, and organizational structure and function distribution.
In this track we are looking for IBM Maximo Asset Management version 7 customers to share their implementation or upgrade story from legacy versions. We are particularly interested in hearing about the planning, tools and tasks involved, post implementation/upgrade review, and the improvements you have leveraged in architecture, functionality, security, and scalability.
Introducing IBM Maximo Asset Management 7.5
This track showcases the new functionality that will be delivered in IBM Maximo Asset Management version 7.5. We are specifically looking to secure clients that have served as development partners and wish to share their experiences and input in shaping this release via agile methodologies. Presentations and discussions on collaboration between self-organizing, cross-functional teams, and process adaptability throughout the life-cycle of the project are welcomed as well as discussions on how rapid delivery and high quality software aligns with your end-user needs and your company’s business objectives. These sessions may be teamed with IBM Maximo Asset Management development staff and or be in a panel format.
Maximo Technical Sessions
The technical sessions are designed to be co-presented by an IBM Maximo subject matter expert and a Maximo client or group of users on a panel to provide a dual perspective: learning and training from the Maximo presenter, and real-world experiences from the client. Areas of interest may include: workflow, reporting, migration, monitoring, archiving, and integration. Clients submitting an abstract will be mapped with the appropriate subject matter expert.
Maximo Utility Working Group (MUWG)
IBM is pleased to announce that the Maximo Utility Working Group (MUWG) will once again be integrated into the Pulse curriculum. Celebrating its 13th year, the MUWG agenda will focus on electric, gas, water and wastewater presentations and incorporate the new Maximo Supply Chain Users Group presentations. Waves of change brought by deregulation, globalization, restructuring, increasing competition, and new environmental/regulatory requirements have brought new challenges to this industry and put business operations at center stage.
Asset Management for Your Industry
Asset management in a smarter planet continues to drive the need for significant breadth and depth of capabilities for various industries. In this track we would like to hear from a multitude of industries: Energy, Manufacturing, Transportation, Chemicals & Petroleum, Mining, Life Sciences, Telecom, Finance, and Public Sector – including State, Local, and Federal Government users, to highlight how you have addressed your industry specific challenges with IBM Maximo Asset Management. We are particularly interested on new possibilities to bring together business and IT assets and identifying how you can reduce costs, lower risks and improve service.
In this track we are looking to highlight how you are using asset management to make your building or facility smarter in a reliable, cost effective, and greener/sustainable manner. This may be in the form of managing space usage and occupancy, increasing energy efficiency, and providing reliable operations and improved maintenance. We are particularly interested in hearing how you are using IBM Maximo for Space Management, Maximo for Data Center Infrastructure Management, IBM Maximo Asset Management, Maximo for Energy Optimization, and Maximo for Service Providers.
How much do you think the man who discovered Michigan J. Frog would have made if only he would sing for anyone else? Millions? Billions?
Perhaps we'll never know, but here is something we do know: there is an estimated $230 TRILLION dollars of capital assets deployed around the world that businesses depend on for real results. These devices are instrumented, interconnected and unlike Michigan J. Frog, talking to everyone all the time. But we’re not listening.
Why? Because most of them were designed with different technologies and speak different languages, and mostly we hear a bunch of noise. *croooooooaak*
To enable the interconnected infrastructures to communicate with each other so we can make sense out of what they are saying, we need to harness the power of software that can connect any type of device to any network.
When we do, then we can deliver the intelligence we expect from a smarter planet.
Check out the following video for an automobile industry scenario.
In a couple of weeks, on 9/22, we will open Pulse 2011 Call for Speakers. Many of you have already been thinking about this for a while. We hope you consider sharing your expertise in connecting the system of systems with software that is smart AND secure by design. Here's how you can prepare and submit your papers after 9/22.
Hey guys, this was meant for the Integrated Service Management
blog, but if you are considering presenting at Pulse, this would be
an excellent topic that is getting a lot of attention lately. And
for good reason: there has been a 36 % rise in vulnerability
disclosures for the first half of 2010.
When I saw Tom Cross give a talk at Innovate 2010 in June, I was first struck with the nonchalance with which he spoke of the black market business of Internet data. I could not have been more intrigued if I were watching a movie adapted from a John Grisham novel. He seemed to have some emotional distance from what creeps most of us out about our mail. And I’m not even talking about email. I mean the good old-fashioned USPS mail. I KNOW I am not the only one who has worn out a few paper shredders thanks to Citibank, Chase, and the like.
The second thing that hijacked my thought train for more than a few moments was how network vulnerabilities are created for the explicit purpose of learning cyber criminal behavior. Like signing up for as much spam as you can. Sure it makes sense to me now. But I am still vaguely uncomfortable talking publicly about threat and attacks. It seems akin to Batman and the Joker building websites to promote their plans to outsmart each the other. What was I not getting? By now I was considering slipping quietly out of the room to silence the voice in my head saying I had been foolish, very, very foolish in my confidence as a clever and vigilant consumer of Internet Things.
Realizing that I had some mental catching up to do, I stayed for the lasting impression that could keep me awake at night: just how easy it is to steal digital data. As I struggled with the impartial irony of how enormous yet simple a cat and mouse game Web App security is, visions of Tom and Jerry danced in my boggled brain.
Enlighten Us: How Are Your Bright Ideas Helping to Build a Smarter Planet?
Pulse will return to the MGM Grand in Las Vegas February 27 through March 2, 2011 to bring over 6000 attendees the best practices, solutions and expertise needed to help organizations design, deliver and manage new, innovative business services - smarter services that drive unique client value and competitive advantage.
Over 300 client presentations will demonstrate how Integrated Service Management helped organizations gain an end-to-end view of business services across boundaries to effectively manage risk and compliance, change the economics of delivering service and achieve common business objectives. We invite you to submit your proposal to present at Pulse 2011!
CLIENT SPEAKER BENEFITS
Pulse 2011 client speakers will receive complimentary registration to the conference, and the first 50 to submit a proposal will receive a FREE hotel accommodations upgrade* to a Celebrity Spa Suite at the MGM Grand if the proposal is accepted!
*The speaker pays for the basic room and will be awarded the upgrade if they submit one of the first 50 papers to be accepted.
Client Speaker Benefits include:
One full conference pass ($1995 value)
Use of our exclusive Client Speaker VIP Lounge
Networking opportunities with over 6000 industry experts, press, and analysts
Eligibility for the Maximo Best Practices Award (EAM papers only).
HOW TO SUBMIT A PROPOSAL
Proposals will include a 100-word abstract that outlines a unique organizational experience based on, but not limited to, one of the following scenarios:
Service architectures tailored by industry that address unique service delivery challenges including security, storage and compliance requirements.
Service life-cycle management that bridge workflow across line of business, enterprise architecture, software development and testing, IT operations (data center, security, storage, and network operations), and business operations (production and facilities) to ensure successful “go-live” and continual improvement of applications and services.
Service dashboards that enable audiences from executives and business operations to IT managers to see the service and gain insight into service health, integrity (security and storage), and business activity.
Unified management of service requests and problems spanning business and IT that enable work orders to be automatically routed to the right support staff.
Asset management that supports both enterprise and IT assets across all asset classes with a single process model and a single data model.
Automated management of heterogeneous physical virtualized and cloud environments across distributed systems, mainframes and storage that ensure security, increase speed and save costs.
Security and storage management that ensure effective access, identity and threat management, and scalable management of growing data volumes generated by smart assets and technology.
Your abstract should include:
Initial pain points or problems
Statistics about your deployment layout and company
The IBM solution/products applied by your organization
How the IBM solution/products help address the pain points
Lessons learned from the experience
PULSE 2011 CALL FOR PAPERS OPENS SEPTEMBER 22, 2010 www.ibm.com/PULSE
Full days of an agenda exploring Integrated Service Management solutions for every industry across business and IT that address the full service lifecycle, both within and beyond the datacenter. Discover how to transform traditional IT, physical, and emerging smart assets into unique business value.
A few days ago, I asked for some feedback on PCTY in India this week. I came across the following bits from PCTY in India that caught my attention and I thought, "Why not share them with my little monsters blog readers?" (Sorry - too much Lady Gaga on the running trial this week.)
These are all re-Tweets from the Tivoli team in India reporting live this week. If you want to read more about the action from PCTY India, visit http://www.tivoliindia.com and http://ow.ly/29l9X for the entire event wrap up.
Latest Analyst Insights
Industrial Expertise and Technology presented at PCTY in India
Guest speaker, Chetan Bhagat
. I would love to comment on what I think about all this stuff, but I would really like to hear what others think, especially about Mr. Bhagat's idea on studying Humanties, most of the future growth in IT coming out of emerging markets, and business priorities returning to pre-recession status. Comment here or out in the Twitter space with the hashtag #ibmpulse or #tivoliindia.
If you ever read this blog before, you already know that many of the guest celebrity speakers that have joined the Pulse or PCTY agenda have written at least one book. While the subject matter of the books by our guest speakers are mainly biographical with commentary on business, culture, and politics, none of our past speakers have been primarily fiction writers. This makes a lot of sense because we don’t do fiction at Pulse. On the contrary, we make great effort to demonstrate the reality of how Integrated Service Management is helping to build a smarter planet today.
Our colleagues in India are getting innovative with the recipe this week at PCTY in Delhi and Mumbai and are hosting guest speaker Chetan Bhagat, the best selling English language novelist in India’s history.
As a big fan of the first amendment to the US Constitution and the innate desire for humans to communicate thoughts, given the choice between resting idle or reading what is handed to me, I’ll read anything from a toddler’s board book to an electronics catalogue. However, like a moth to the flame, the fiction junkie in me is drawn to made-up stories of all genres. Naturally I am intrigued by the choice in celebrity guest speaker at PCTY India.
If you are lucky enough to attend PCTY in Delhi or Mumbai this week, give us your feedback on anything from the latest analyst insights, industrial expertise, technology and service offerings presented by the Tivoli team in India, and of course guest speaker, Chetan Bhagat, who plans to deliver a satirical speech about, “Riding out the Tough Times.”
I haven’t yet read anything by Mr. Bhagat, but I do know that I care not to ride out any tough time without the accompaniment of satire.
When you come down for your morning coffee at 6:30 am and your Droid is already buzzing and beeping away you know something unusual is happening.
While my brain struggled to solve this pre-caffeination riddle, I fumbled around in the dark for a mug and the Droid begging for attention. I was slightly aware that the offending sounds could indicate a range of situations from the sinister (an alien space ship hovering over my roof) to the miraculous (Mom won the lottery and is splitting winnings with me - YAY!).
Urgent or not, I wasn't capable of absorbing more than every fifth word I read until imbibing my daily dose of jet fuel. I'm quite certain there will never be any technological advancement smart enough to alter this habit.
By the time I managed half a cup and revved up the ThinkPad, there were at least 10 more notifications - all accompanied by the hashtag #pctyuk. And since none of the tweets indicated any buildings on fire, I felt confident that PCTY UK was a smashing success.
Here are a few highlights that demonstrate WHY the topic of Pulse, Integrated Service Management, is garnering so much buzz. I could tell you all day long, but our clients and business partners are much more qualified and therefore, credible, than this humble IBM blogger.
On the other hand, if you DO want to hear from IBM Top Brass on why IBM believes organizations need a smarter business infrastructure that integrates business, operations, IT and services, look here and register for the closest Pulse Comes to You event in 2010:
Jean-Pierre Garbani , Vice President, Principal Analyst, Forrester will start the event presenting Smart Infrastructure Require IT Management 2.0
The transformation of IT into a service provider and on to a business partner is happening! Within this transformation, technology is only one element of the equation. To be successful IT needs to re-evaluate how they are organized, how they provide quality of services and how they manage these services all in coordination with each other. The drive to industrialize IT is demanding a new paradigm of IT Management.
Keynote speaker for the event will be Steven Sorce, Vice President Tivoli Sales, Northeast Europe.
Follow the event on Twitter by using #ibmevent_se in your tweet.
Welcome to join us at the event!
Marketing & Communication, IBM Sweden
3 reasons not to miss the event:
The top reason: In his opening speech Al Zollar, the internationally renowned and experienced General Manager of IBM Tivoli Software, will be presenting the next steps towards Integrated Service Management for successful enterprises. Find out more about how you can integrate resources and processes to create new innovative business services – for a digitized, interconnected and smarter world.
The second reason: In many client presentations, well-known businesses will be sharing their experience with IBM Service Management solutions and providing valuable insight into applications in practice. For the first time ever, you can look forward to a special series of presentations with a technical focus on the afternoon of the conference.
The third reason: In addition, you can seize this unique opportunity to talk to the international speakers and IBM experts and discuss the latest topics, trends and developments with your colleagues in other business enterprises.
How has smarter software made your business better? We want to hear from you!
If you are an IBM Software customer or Business Partner and attending Impact, we invite you to participate in a casual video interview to share your business and IT challenges, including how smarter software helps you solve those challenges. Your footage will be placed in a video that helps us tell the IBM Software story from the perspective of those who matter most: our customers. Candidates must have the support and approval of their company, and be available for taping at Impact 2010 on Wednesday, May 5th.
There's nothing to prepare for upfront and there are no "wrong" responses. Here is a sample of similar video production.
Sample questions include:
"What has changed for your industry in the past 18 months?
How has that impacted your business?"
"What are you doing to better align IT strategy with the needs of your business?"
"What is smart in terms of your business and industry?"
"What excites you about the future of your business?"
"How does IBM Software fit into that picture?"
Please contact Lindy Dukes at email@example.com to sign-up for this opportunity and be sure to visit the Client References Lounge at Impact! We look forward to hearing from you!
When I first heard someone say, “40 is the new 20!” I figured that person was the "YAY! My glass is half full!" sort of who didn’t care to see 20 again perhaps because they became a little bit smarter over the years.
If Earth Day was a real person, would it be sulking in a corner, scowling, "GET AWAY!" when Arbor Day and Valentines Day bopped in with black balloons a giant shiny "OVER THE HILL
Or would it be all, "WOO-HOO! Whose taking me out for a spring water cocktail after work?" (No. Earth Day does not do Jager-bombs. I don’t even want to think about how many kinds of wrong that would be . . .)
From a personal perspective (which I do not technically qualify to have since I have not yet gone over the hill reached 40 years), I would wager that Earth Day would be having more than one of those spring water cocktails during happy hour today. True, a famous friend of ours is trying to convince the world that MORE NEEDS TO BE DONE YESTERDAY BECAUSE MIAMI AND NEW YORK AND SOME OTHER AWESOME PLACES NOT IN THE US ARE GOING TO GET WASTED BY A GLACIER TIDAL WAVE BEFORE YOU CAN SAY WIPEOUT. The jury is still out on that and the Mayan 2012 theory.
However, like our famous friend, most SANE people agree that the need for smarter use of resources is indisputable. Except for the dude who is still topping off his 4 mile-to-the-gallon 1981 SUV Dinosaur-mobile after litter-bugging plastic water bottles out of his window (I call that Messing With Texas no matter where you do it.) He probably also denies that dinosaurs ever existed or that they all got dead because they ate themselves out of house and home. Or maybe it was a dinosaur-hating meteor passing by who was like, "POW! Take that, giant lizards!"
But getting pwned by a meteor is a digression from the point of this post and leaves no room for behavior modification. I may be a “YAY! The glass is half full” person but I do believe Earth Day prefers 2010 over 1990 because the planet is getting smarter. Look here: the proof is in the code.
Integrated Service Management is helping businesses prepare for changes that are impacting the organization. Smart SOA makes business processes easy to change, but those changes put demands on the infrastructure. Because a Dynamic Infrastructure is adaptive, it can support those business processes. Integrated Service Management anticipates how business processes shift their pressures on the infrastructure, enabling the infrastructure to adapt quickly, and making the changing world a smarter world. And that is why Integrated Service Management willbe in attendance at Impact 2010, May 2 - 7, 2010 in Las Vegas, NV.
One of the Integrated Service Management highlights includes a Day 3 keynote from IBM Fellow, David Lindquist, Cloud Computing Models Including Components from Shared Middleware & ISM.
What is Integrated Service Management?
Don't forget, you can request 1:1 meetings with IBM executives and technical experts.
Other Impact/Tivoli?Integrated Service Management Highlights:
5,300 registrants, including 120 AR/PR leaders
6 breakouts to feature Tivoli products
3 Tivoli/ISM Solution Center Pedestals
2 z Pedestals
1 Inner Circle Program session
E2E Management of SOA Environments Tivoli in the Product Technology Center
Sessions with Integrated Serivce Management at Impact 2010
Common WebSphere Datapower Architectural Patterns and ESB/Security Gateway Choices Speaker Bill Hines , IBM Mon, 3/May
A Journey from Legacy Mainframe to a SOA Distributed System–Year I & II Speaker : Nei Mueller OAG Texas Nei Mueller, OAG Texas, IT Architect Tue, 4/May
How KLM/AirFrance reduced operational costs by automating application deployments Ronald Bosch, KLM; Coert Baart, XebiaLabs Tue, 4/May
Enterprise SOA Governance & SLA management at Kaiser Permanente Speaker Manish Vipani Kaiser Permanente and I. Heritage IBM Tue, 4/May
Investigating CICS Performance Issues using CICS PA for z/OS Speaker : Emyr James IBM Tue, 4/May
CICS Web Services Workload Management and Availability Speaker : Arndt eade IBM Tue, 4/May
Inner Circle Tivoli Application Management for WebSphere Future Directions (ICV-1050A ) Speaker: Adrian Mitu, IBM, Program Director, Tivoli Product Management Thu, 6/May
Securing CICS Web Services Speaker : Will Yates IBM Thu, 6/May
ISM Solution Center Pedestals @ Impact Integrated Service Management provides visibility, control & automation across business infrastructure to deliver innovative capabilities to clients
Industries: Helps clients deliver innovative services to customers through integrated management of the technology infrastructure.
Design & Delivery: Helps clients with product and service innovation by integrating the processes of design, delivery and management of software engineered into devices and services.
Data Centers: Helps clients improve efficiency of IT operations while improving effectiveness of the business services delivered and managed by IT.
Pedestals B4 - Integrated Service Management - Security B5 - A hands-on Service Management Experience B6 - Optimized performance for better business results Z10 - Tivoli Service Management for the Enterprise Z9 - Security Management for System z
But, you just went to Pulse, how can you convince your boss that you will get awesome ROI out of your trip to Impact too?
At Pulse 2010, we announced Integrated Service Management, and a new Smarter Planet Theme: Product and Service Innovation, which provides organizations with an integrated means to design, deliver and manage business and IT services. In June, we're continuing the drum beat with Innovate 2010, a revamped and upgraded software and services conference, featuring hundreds of hands-on technical workshops and skill-building sessions. Innovate 2010 will feature an entire track – 16 sessions - devoted to Integrated Service Management.
Come to Innovate 2010 to see Integrated Service Management solutions that:
define an effective service strategy to gain unique competitive advantage
develop tools and processes across architecture, development, and operations for faster time to market
assure the health and performance of composite applications with faster problem identification and resolution
leverage new delivery options like virtualization, cloud computing and many more.
improve visibility into business activity and health indicators for smarter products and services to ensure continual service improvement
Sessions in the Integrated Service Management track include:
End to End Application Quality & Performance Management - Joseph P. Toomey, IBM; Bryan Chagoly, IBM
Closing the Gap between Development and Operations by Integrating Process, Tooling, and Data - Balachandar (Bala) Rajaraman, IBM; John Wiegand, IBM
Faster Releases by Development and Operations using Rational Asset Manager and Tivoli CCMDB - Derek D. Baron, IBM; Rich Johnston, IBM
How to Recover from and Avoid an Application "Heart Attack" (ROI models for Service delivery optimization and market survival) - Casey Plunkett, IBM; Michael T. Lundblad, IBM
Bridging the Deployment Gap - Deployment Planning and Automation - Daniel Berg, IBM; Hari Madduri, IBM; Leigh A. Williamson, IBM
Leveraging IT Cloud Environments to Bridge the Development/Operations Gap - Balachandar (Bala) Rajaraman, IBM; Leigh A. Williamson, IBM
Enhancing the Application Lifecycle With IBM Tivoli Composite Application Manager - Todd A. Kindsfather, IBM
Effective Management and Realization of IT Architectures - Daniel Berg, IBM; Michael Elder, IBM; Jonathan Stinton, IBM
Smart Testing Service with integration between IBM Rational Build Forage and IBM Tivoli Provisioning Manager - Yan Zhang, IBM; Man Sun, IBM; Allen Chia, IBM
Closing the Loop: From Support Request to ALMRequest and Back with Client Lifecycle Management on IBM Rational ClearQuest - Bertrand Durou, IBM; Christian Glockner, IBM
Transitioning to an IT Service Management (ITSM) Model - Colin ONeill, IconATG & OCSolutions
Using Rational and Tivoli Tools in IBM Systems and Technology Group Systems Test - David Mehaffy, IBM
Getting started with service strategy
Trends and developments in industry standards
Mind the Gap: converging software delivery and operations with process, training and tools - Carol Pollard, IBM; Dhiraj Gupta, Progressive Insurance; Michael T. Lundblad, IBM
Managing Smarter Services with Integrated Business Activity & Service Health Monitoring - Robert Sawyer, IBM; James Moore, IBM
Vice-President Al Gore discussed how business leaders can step up to the challenge of helping to make the world a better place with energy efficiency and climate change. Gore's humor was a big hit with the audience.
Follow daily updates, roving reporting videos, on-site photos, and news announcements on the Pulse Web site.
Pulse kicked off the IBM Tivoli Business Partner Summit Sunday with almost 1000 Business Partners. IBM executives Al Zollar, Doug Brown, Sandy Carter, Joao Perez, Faye Chandler, Laura Sanders, and Bill Kribbs shared made special appearances and discussed IBM's new approach to Integrated Service Management. . Special sessions on the latest hot topics included social media, speed partnering, and a "Cool Cloud Cash Workshop" hosted by Sandy Carter with "Cloud Computing for Dummies" author Judith Hurwitz.
IBM Tivoli 2010 Business Partner awards were also announced as follows:
Pirean wins IBM Tivoli 2010 Business Partner Service Management Solution Award for outstanding business partner solution delivering the visibility, control and automation required to industrialize business and IT operations. Founded in 2002, Pirean is a leading systems integrator and consultancy delivering real-time business and service assurance through solutions for infrastructure and application management. Pirean worked with a major UK Government Agency to address significant Service Management challenges. The customer had no accurate view of the IT estate, limited KPI reporting and time consuming SLA management. Through a detailed process of discovery of the existing environment, Pirean was able to review and document process in line with ITIL best practice (ISO20000) – and by leveraging the integrated IBM portfolio, design a solution from a technology perspective to ensure that process was followed. The solution includes customer specific customizations to each Screen within Tivoli Service Request Manager and CCMDB, as well as implementing workflows that guide the user through the defined service management process. The solution delivered has already demonstrated the ability to introduce increased structure and control through workflows, and dramatically improved configuration management through the discovery tools and provides a level of compliance management previously not available.
Softential, Inc. wins IBM Tivoli 2010 Business Partner Innovation Award for leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, intelligent, and exciting ways. Founded in 2000, Softential provides Service Management solutions for businesses that need to monitor and manage their services, IT infrastructure and workflow. Softential's product OpsAssure is a new enhanced integration and visualization of relevant CMDB data (asset and GIS information) and Google Maps; and dynamic weather information (from N.O.A.A); essentially forging new capabilities as called for in IBM’s Smart Planet initiative. OpsAssure provides integrations with IBM Tivoli Business Automation products (Netcool OMNIbus, Netcool Webtop and Netcool Impact). Working with client Cox Communications, Softential used their OpsAssure solution to help Cox better obtain fault and event information to Cox across service areas in the context of real-time weather data (obtained periodically from NOAA) and its affect on Cox’s service availability and QOS. Cox benefits from having this unprecedented visibility into its service areas both in normal operating conditions as well as when faced with adverse weather. As a result, Cox is able to reduce outage durations and ensure customer satisfaction. FINALISTS: generationE, the Createch Group
eSolutions wins the Smarter Planet Award for its dedicated work with clients to manage instrumented, interconnected and intelligent infrastructures with better visibility control and automation.
Alcatel Lucent wins the Network Equipment Provider Award for its contribution to Tivoli’s success in 2009.
StorServer wins the Application Specific License Award for its contribution to Tivoli’s success in 2009. Winner:
Pulse 2010 Best of Show Award for showcasing a solution at the Pulse conference that solves problems in today’s IT market by using creative methods, drives new markets, and fosters new innovation and cutting edge solutions. TBD until Monday
The CIO Summit, International Forum Reception, Maximo User Groups sessions, and the opening of the Pulse Solution Expo were also part of today's big events. The first day of general sessions starts tomorrow.
I’m going to predict that the people who know me
are going to LOL when they read this blog because I don’t tweet. This is ironic
because I am a certifiable Internet JUNKIE! For proof of this, I met by best
friends online and talk to them more than the people in my house. And when I do
see my online BFFs in person, we have our lifeline laptops with us to
feed the monkey when it demands to be fed. (Yes, we've chatted with each other on the Internet while sitting side-by-side. Mmm-hmmm. Nerds, I tell ya.)
But Twitter has never been my thing. I often wonder if I
need to be indoctrinated at some social media therapy center so that I can keep
my job as marketing communications specialist.Tiffany Winman, feel free to reply with any recommendations here or on
my Facebook Wall.
Ahh, Facebook. Definitely more my speed. Perhaps there is a way to tweet via Facebook
that I just haven’t learned yet. Tiff?
Ok, ok. So I have tweeted some for Pulse, if not much from my own neglected Twitter account. Tiffany, our social media guru, taught me
how to use a few cool tools, like HootSuite, which updates status with Twitter
and Facebook at the same time – which I loooove. A working IBMer mom of two
littles, I am all about multi-tasking. You know, two tweeting birds: one stone.
Check it out if you have the Twitter and/or Facebook Junkie Monkey on your
Take from me (or don't): there is no shame in being
clueless as to just what the heck the Twitter fuss is all about. But, if you
are attending Pulse this year, you should care.
This conference is going to be huge. Pulse will be host to
over 5000 attendees and feature over 300 client and IBM Business Partner
presentations. So while your ticket to Pulse can provide a glimpse of what the
near future will look like from the most uber-intelligent Tech and Business
experts, you are still going to miss a lot because it is impossible to be in
more than one place at a time.
Unless you use Twitter. Twitter is the closest thing to time
travel that we have right now. And if aren't planning to travel to Pulse the old-fashioned way by plane, you can use Twitter to beam yourself up to Vegas.
First Things First. Get a
Twitter Account, Already!
painless and only takes a minute. Do it now, K? THX!
your tweets ensures that your input is included in search results on your
subject matter. And you want this. People don’t tweet because they want to be
wallflowers. So they use hashtags.
wanted to know what a hashtag was but were too busy to Google it? A hashtag is
just a tag included inline with your status update.
tags are called hashtags because they are preceded by the "#"
character. The “#” prefix is
called the hash (mark) and in Twitter messages it is immediately followed,
without a space, by topic or issue you want to tag for others to find.
Together, you have a code called a “Hashtag.”
even ask me why it is a hashtag and not a poundtag. IDK.
the following HASHTAGS in your tweets during Pulse:
Stop by the Pulse 2010 Expo and say hello to our Sponsors. We are honored to have these great companies partner with us at Pulse!
And now, a few words from our sponsors ;-)
Alcatel-Lucent - Diamond Execute your transformation with Alcatel-Lucent; the
world’s largest Tivoli Assurance integrator, with over 130 customers deployed in
the telecom, transport and energy markets. Come see us (D302) to discuss how to
assure your business performance, your time to revenue, your assets and how to
enhance your customer experience.
Pirean - Diamond Pirean -
AAA Accredited and industry leading consultancy, development and support
services for IT Security and Service Management built on IBM Tivoli Software. As
proud sponsors of Pulse 2010 we invite you to join us at booth D301 to find out
more about our Smarter Tivoli Solutions and Services portfolio.
generationE Technologies - Platinum generationE Technologies presents
Transform Your Business by Taking Automation to the Next Level, a
Pre-Pulse Webcast. on February 17th at 11 a.m. Eastern time.Learn about Orchestrating Tivoli Event and Incident Response with Resolve
Runbook Automation. Register here. As a Platinum Sponsor, we are
hosting a customer reception at PULSE. Email firstname.lastname@example.org or visit booth P305.
- Gold The convenient truth is that
people like great prizes from EDI! Maximo users - come get a carbon credit from
EDI at booth G-312 for your chance to receive one of many great prizes to warm
Gold ESRI has provided mapping
technology to IBM users for over 20 years. Today IBM users are improving the
performance of their organizations by implementing ESRI GIS technology to manage
mobile and fixed assets more efficiently. Visit ESRI at booth G308 in the
Solution Center to see the smarter planet from a new perspective. . www.esri.com
Gulf Breeze Software Partners - Gold No matter which Tivoli applications you're
deploying, Gulf Breeze Software Partners can help you make the most out of your
investment. We have helped customers deploy fully integrated solutions comprised
of ITM, ITCAM, Maximo, NetCool/OMNIbus and TBSM, so we can help you make it all
Gold For over a decade Syclo’s SMART
Mobile Suite has been the #1 selling mobile solution.Why? We’ve taken
our deployments in 750 organizations and developed prebuilt, preintegrated,
feature-rich industry applications. Regardless of connectivity, device or number
of users our mobile works. Visit us in PULSE booth G307 and at maximo.syclo.com
Actuate - Silver Get up to speed on BIRT, the reporting technology in Maximo and Tivoli
Common Reporting. See a demonstration of a Maximo dashboard with KPIs, where
BIRT and Actuate reports co-exist, business users can perform self-service
reporting, and information can be delivered to non-Maximo users at the Actuate
and Reporting House Booth #S220.
APC by Schneider Electric - Silver Attend APC’s Session: Monday Feb 22nd, 4:30PM EXPO Floor
Theater and receive a Free APC JUMPDRIVE Managing Data Center Efficiency with
IBM and APC’s Integrated Software Platform. Attend this session and learn about
the integration of APC's Data Center management platform and IBM's Tivoli
Monitoring for Energy Management. Speaker, Soeren Brogaard Jensen, VP of
Enterprise Software, APC by Schneider Electric.
Enfora - Silver How do you start to connect and manage high value assets that sit beyond
your enterprise network or turn ‘dumb’ assets into intelligent assets?
Enfora, a leader in wirelessly networking geographically dispersed assets, will
demo a new Maximo External Adapter (MEA) that enables asset management from a
wide area wireless network (WWAN).
GenesisSolutions - Silver GenesisSolutions (Booth #S419), a proud sponsor of IBM Pulse 2010, will
be co-presenting with Wyeth Pharmaceuticals on a successful Maintenance
Excellence program consisting of RCM, planning & scheduling, critical
spares, calibration, automation and controls. Additionally, we will be
presenting with Port of Seattle on “Putting Maximo Work History to Work”.
Lighthouse Security Group -
Gateway™ is an industry-leading, next-generation platform for Enterprise
Identity and Access Management (IAM). A cloud-computing alternative to
conventional on-premise Tivoli IAM infrastructure, Lighthouse Gateway
considerably reduces Total Cost of Ownership (TCO) while providing clients with
an ease of management, quick time to market, and compliance with industry
regulations. For more information and a preview, please visit www.DiscoverLighthouseGateway.com
Materna - Silver As a leading European ICT company MATERNA provides solutions for IBM’s
Dynamic Infrastructure strategy. Our solution “Training in a Cloud” exemplifies
how to combine service management, virtualization, automation and client
management into one ready for use service. MATERNA provides an integrated
understanding of how to implement cloud services.
Panduit - Silver Visit Panduit booth (S222) and learn how Panduit’s Physical
Infrastructure Manager™ Software Platform and intelligent PanView iQ™ System
Hardware work together to provide local or remote management and monitoring of
connectivity, ensuring network reliability to support service level agreements
and reduce network costs.
Predatar - Silver Predatar™ reduces operational costs and risk, whilst improving visibility
and service levels across TSM and storage infrastructures. Predatar™ automates
tasks required to manage, improve, and control costs of TSM and storage
environments; including deep problem discovery, management visibility, capacity
planning, recovery planning, TSM licence discovery and knowledge sharing.
Predatar™ proudly sponsors Pulse 2010. To learn more about the benefits of
Storage Management Automation, visit us at stand S224 or seewww.predatar.com
So. We picked a guest speaker for Pulse, one of IBM’s flagship conferences. And this time it’s not a sports hero. This time we picked someone more renowned for his serious passion to save the world. For real. Our dude is busting his rump to save us from the fire and brimstone we’ll be swimming in when all the glaciers melt. And since we here at IBM have been talking the talk of building a smarter planet, I’m thinking our choice makes a lot of sense. Because the world wouldn’t be so smart if we all got dead. There’d be all these data centers floating about aimlessly. Just saying.
Ladies and Gentleman of the blogosphere, please put your fingertips on your keyboard and prepare to tell the rest of the interwebs that we are honored to host:
United States Army Veteran,
Best Selling Author,
Grammy Award Winner,
Academy Award Winner,
and 45th Vice President of the United States,
Al Gore, Cooler Planet Crusader in Chief.
But if says he’s building an arc, I’m still not buying stock in the big box home improvement center that’s breeding grackles in its 40 acre parking lot. They’re chasing away all the song birds. I’m just saying.
Karl, thanks for posting tips on submitting Pulse abstracts for Energy and Efficiency topics. I'm sharing this with our Pulse blog so others can easily find the information. Note the abstract submission deadline was extended to Nov. 20, 2010.
Ria, thanks for posting tips on submitting Pulse abstracts for Cloud Computing. I'm sharing this with our Pulse blog so others can easily find the information. Note the abstract submission deadline was extended to Nov. 20, 2010.
Hoping to capitalize on some clever Internet trend or hilarious current event for my next blog, I discovered something called the Top 20 Marketing Trends of 2009 on Google. This list managed to be both dull yet somewhat intriguing all at once. Dull because it was a list, which I find inherently boring. Intriguing because I wanted to see just how “on” it’s predictions were. Did it predict what was obviously already a trend, or did it predict something altogether fresh that emerged in March or June?
The truth is, I don’t know because I never made it past trend #1: Recession Marketing. The author writes,
“Expect a lot of marketing messaging related to the recession. Don’t be surprised to see lots of offers that “save you money” throughout the year. With fewer purchasing dollars available, how will your marketing message be distinctive and stand out?”
I confess that the word “Recession” kinda makes me shudder. It’s like the Bogeyman. Spooky and invisible. Now that I have your attention, Recession seems to say, let me infect you with anxiety and paralyze you with pessimism.
On the other hand, the Recession has inspired all of us to pause and ponder our situation. It is always wise to think, but thoughts alone never saved nor earned a penny and the only thing we have to fear is fear itself, right?
So let’s give the Bogeyman the boot!
If you are managing a dynamic infrastructure as executive leadership, security, operations, storage, production, delivery, facilities or communications service, the way to do this is to reduce cost and risk to the business and amp up the service quality and delivery. You probably already knew that, but did you know that IBM Service Management can provide the visibility, control, and automation for your business to lead a successful transition through the recession?
Where to Begin
Pulse 2010 will be THE epic mashup of education, innovation and networking around service management. If you only choose one event in 2010, Pulse is the one you can’t afford to miss where you will learn new, proven ways of deploying service management solutions, which could have an ROI benefit 10 times higher than the conference cost.
Immediate Savings,Options and Deadlines
The most valuable opportunities to get started with this business of reducing costs and improving service are only available for a few more weeks. And since you, loyal customers, keep telling us that your top priority is to figure out ways to preserve capital and cut operational expenses, this is one opportunity you must not let pass.
Free Admission to Pulse: Clients Speakers attend FREE. We are accepting your proposals until November 2. Submit a 100-word abstract of your successful application of service management here.
Save up to $600 on Pulse:Register by November 16 and save $500 on a full conference badge for the Premier Service Management Event. Register as part of a group of 5 or more from the same organization and save an additional $100!
If your management needs more proof that Pulse is a wise investment, fill out this Business Justification Form and present them with the facts.
Get thee to Pulse and we can all say bye-bye to this notion of Recession Marketing and the Bogeyman.
With summer vacation coming to close, the kids are heading back to school, and once again it’s time to prepare for the harvest. For some, it’s a bittersweet time as kids venture out into the wildernesses of kindergarten through college. For others, it’s a welcome return to a routine of days begun without Finneas and Ferb, followed by the freedom to indulge in an intense focus on work without the whiny pitches of, “Maaahhhhmmeeeeeeeee! I need a snnnaaa-aaack” at regular intervals.
I hope you all had a good summer. Maybe you took a vacation. Me? If you’d been reading my blogs you won’t be surprised to hear that Central Texas destroyed every one of its existing heat records dating back to 1854, and along with it, my desire for my annual beach trip.
Heat exhaustion can do strange things to a person. Some see things like a mirage in a desert. Others might hear ringing in their ears. When I saw my vehicle’s thermostat register 130 F in my driveway, I listened for fire truck sirens.
Instead I heard the call of the wild, which emphatically told me to head north and keep going until I reached a glacier or something. Call of the wild? More like call of the brilliant ideas!
I was really glad I answered that call. It led me to a cabin in the North Woods of Minnesota on Lake Superior. Ok, it’s not a glacier but it used to be. After chilling for a while (under wool blankets!), I returned home recharged and ready for the harvest. For Pulse, our harvest goals include recruiting 300 Service Management experts to speak at Pulse 2010 by October 16.
Have you heard our call for brilliant ideas? It goes like this:
While diligently working on a very productive Friday afternoon (seriously!), I ran into an old friend online. I know what you’re thinking, “Jen’s been wasting time on Facebook again.” But it’s not like that, ya’ll. While planning out a strategy for Pulse 2010 communications, I decided to try and get to know some of the new friends that www.facebook.com/ibmpulse has made lately. It’s important to know your audience before blasting off something awkward in social cyberspace that provokes an encore performance from Keyboard Cat.
One of the new Pulse friends had posted a really neat little video that sings the praises of Geekdom called I AM A GEEK by the Society for Geek Advancement. Now, I’m not exactly sure when it became cool to be a geek, but the tables have indeed turned. Never mind snarky little Mac commercials that pick on poor old beige PC. Those, IMHO, are so 2000-late.
As I watched this video, I was filled with pride and an instant kinship with the geeks it profiled. If I hadn’t been so distracted by my growling tummy, I would have even gotten a little misty [enter Keyboard Cat].
Only a geek can understand how I became BFFs with pals I met online. And not just because they read the same mystery series I read, but specifically because we share the same favorite character in that series. I suddenly felt like Rudolph and Hermey (You know! That elf that wanted to be a dentist?) when they landed on the Isle of Misfit Toys.
After the video, I wanted to peruse the sponsoring website www.geekadvancement.com. There, I noticed that I was encouraged to purchase a T-shirt that says, “I AM A GEEK” so that I can “be the geek that keeps on giving.” Wha . . . ?
Maybe the cool geek thing was wearing out it’s welcome a leeeeeettle too fast. I was just about to blow that popsicle stand when I noticed some barely readable text that sent my heart a pitter-pattering as it once again filled with that warm and fuzzy feeling of familiarity. Next to the graphic of the T-shirt I was solicited to buy were the words:
“All proceeds go to Room to Read, building schools and libraries for children in developing countries around the world.”
Pulse 2008 veterans, it’s pop quiz time! Who is the founder of Room to Read and what high paying gig did he walk away from to change the world through literacy?
A. Lance Armstrong B. Hootie and the Blowfish C. John Wood
Click the following video for the answer, kids:
I still think I'd rather donate cash to Room to Read than buy a shirt with that kind of proclamation.
It’s a big day for Seamus. There has been a very important addition to his family today.
No, not the McManus family. The Cloud Family.
What’s that? No, Cloud is not the maiden surname of Mrs. Seamus McManus. Allow me to clarify: I’m talking about Cloud Computing. Yes, that’s right. Our Seamus is the father of Cloud Computing. I know the Pulse fans know all about it from the session "Aligning IT to Business - Competitive Advantage of Cloud Computing" that was featured at Pulse 2009 and Pulse Comes to You local events.
I have been thinking of Seamus a lot lately in anticipation of the arrival of this new addition christened, IBM CloudBurst. I really wanted to congratulate him, you know, pay my respects. And invite him to the webcast scheduled in honor of the arrival next Thursday. It’s going to be a big hit. BTW – you’re all invited, too.
So I did what anyone would do when looking for someone.
I looked Seamus up on Facebook.
To my dismay, my search netted eleven, yes - eleven Seamus McManuses. Who knew the name Seamus McManus was all that common? I only know of one.
I also know this: If Seamus were a female, I would have found her on the first try. I know this for a fact because me and most of my lady friends of the hitched marital status include our maiden names on our Facebook profiles so long lost buddies can find us. It works. My BFF from 1st grade that I haven’t spoke to in about 20 years recently found me. No, she didn’t write LYLAS on my wall . . . yet.
Alas, most of the Seamus’s on Facebook have the cartoon instead of a personalized picture, so I still haven’t been able to connect with our hero. Can you imagine if my well-intended sentiments on the bouncing baby . . . . nebula? . . . (I don’t even know) went to the wrong guy? Embarrassing.
So will the real Seamus McManus please stand up?
Ok everybody. Let’s all give him a round of applause. Well done!
(And upload a personalized photo on your FB profile, already!)
Cartman's Adventures at Rational Software Conference In this cartoon short, Cartman leads the South Park gang down to the Rational Software Conference in the Sunshine State to - well - pick a fight with some techni-brains over the virtues of incrementally adopting model-driven software development and then skinny-dip in the famous fish fountain in the Walt Disney World Swan Hotel . . . Click here to read the rest of the blog.
“Tivoli did a bang up job at Pulse 09 in Las Vegas. IBM Software Group’s narratives for vertical industries have rarely felt so crisp, and I have watched the company for 14 years now.” - James Governor, Redmonk
Did you miss Pulse
2009, this past February? If you did, you'll have a chance to see what Mr. Governor was talking about whenPulse Comes to You.
The convergence of the
physical and digital have inspired us to devise innovative products and
services inconceivable just 10 years ago. And now, new opportunities are
available for your business to create new services fueled by the billions
of smart devices in the world.Come
to your local Pulse event to see how we’re taking concepts and systems that
we created for managing digital assets and adapting them to manage physical
Whether you attended
the Pulse 2009,or you plan to
attend Pulse Comes to You or the global event in 2010, we welcome your
input on how to enhance the overall experience. Please post your
suggestions to the Pulse 2010
Save on Education
Continue to build
skills and earn certification. Pulse attendees can take 20% off the tuition
of select instructor-led on-line courses and 50% off Tivoli certification
exams. Click here for
If you’re one of thousands of people flying into McCarran International Airport today for Pulse 2009, then you already know that we are about to explore building a smarter planet through a dynamic infrastructure with IBM Service Management. Are you ready? Good! The next thing on your agenda should be to visit The Top Six Pulse Social Networking Tools so you can decide how you want to keep in touch with friends, colleagues and clients during Pulse.
If you are not one of the lucky ones with this event already on your agenda, it’s not too late! Come by the MGM Grand and head over to the Pulse 2009 registration desk.
But, you ask, what is Pulse and why should you care? Good questions. We have the answers.
Pulse is a conference dedicated to building smarter IT infrastructure. You should care because smarter infrastructure is by far our best path to creating new, globally competitive jobs and stimulating growth. IBM research shows that focused investment in just three areas -- healthcare IT, smart electric grids and broadband -- could yield almost one million new jobs within one year.
“ Even as this plan puts Americans back to work, it will also make the critical investments in alternative energy, in safer roads, better health care and modern schools that will lay the foundation for long-term growth and prosperity, and will invest in broadband and emerging technologies, like the ones imagined and introduced to the world by people like Sam and so many of the CEOs here today, because that's how America will retain and regain its competitive edge in the 21st century."
So this week, the United States had a big moment. You know, the one right before Barack Obama was supposed to surrender his Blackberry. Yep, the oath. Well, technically we had two moments since he re-took the oath on Wednesday. But today is Friday, and as Mr. President has rolled up his sleeves to get to work on all his campaign promises and more, we humble IBMers continue ours.
With less than 15 days away from the second annual Pulse conference, some of us are just a tad anxious as we close in on the home stretch to February 8th. After all, Pulse 2008 was such a smashing success and we promised to make Pulse 2009 even more fantastic. That was a big promise. One we intend to make good on.
But I confess: we had a little help. From the world.
Amazing that a world with all its problems from global warming, to economic crisis to dwindling food, water, and energy resources would have the bandwidth to offer our little show a hand.You know what they say: “You want something done, give it to a busy world, right?” Or something like that, anyway.
The world may be getting busier, but it’s also getting smarter. And more instrumented and more interconnected.This realization led us to build Pulse through the lens of a busier, more challenged, but smarter planet. That’s when the Pulse team had a little moment of our own – our “light- bulb” moment, if you will.
Joining the Pulse News Network for the duration of the conference are television journalists, Forrest Sawyer and SuChin Pak, who will be breaking all the big stories at Pulse, and they’ll want to know:
“Where you when you experienced the moment?”
See the three-part, Pulse News Network interview with Al Zollar:
“Smarter infrastructure is by far our best path to creating new jobs and stimulating growth. We at IBM were asked to map this out by President-elect Barack Obama's transition team and our research shows that a $30 billion stimulus investment in just three areas -- smart grids, health-care IT and broadband -- could yield almost one million new jobs within one year.”
The holidays are over. Did ya have a good one? Great! Glad
to hear it. Me too. Now it’s time to get back to work. And that means getting
back to the future. As in the immediate, impending future.
I’m not talking about getting back into the gym so you can
sport a great shape in time for spring break. I’m talking about getting back to
preparing for your future, as in securing the longevity of your business in
One of the easiest ways you can ramp up momentum for a fast
start in 2009 is by planning your personal agenda for Pulse in Vegas from February 8-12.What I mean is that
whether or not you’ve registered for Pulse 2009 yet, you are invited to create
a virtual schedule of the Pulse conference sessions with our Online Agenda Builder.You can select which sessions
you want based on what is most relevant and enhancing to the objectives
associated with your role in your business and industry. The Online Agenda Tool
enables you to explore the Pulse agenda, which you can organize by track,
topic, speaker, time of day, labs, expo . . . whatever! Did I mention that you
don’t have to be a registered attendee to use this tool?
Don’t you always get jazzed when planning a trip? Of
course you do. But we know it’s tough out there. Taking exciting trips is
something many of us delay until we feel better about spending money. That’s
exactly why we’ve invited 200 expert clients speakers to share how they
leveraged the hardware, software and services of IBM Service Management, for everything from the IT
convergence with business, to incident and problem management. IBM Executives
and industry leaders will share how IBM Service Management can deliver quality
service on any scale, while addressing some of the most prominent global
fascinations, including what’s really going on with cloud computing why a
smarter planet requires a dynamic infrastructure. You’ll get more service
management bang for your buck for years to come in four action-packed days this
Pulse is a one of a kind opportunity that is knocking now
– right at the time you need it. Anyone with a stake in Chemicals & Petroleum, Electronics, Manufacturing,
Telecommunications, Energy & Utilities, Retail, Banking, Insurance,
Defense, Travel & Transportation, Energy & Efficiency, Virtualization,
Business Resiliency, Storage & Information Infrastructure, and Managing
System Z should consider attending Pulse a top priority.
Still not convinced? Check out your options with the Pulse
Online Agenda Tool. This simple and free exercise is sure to give you
inspiration and motivation for the New Year, and justification for making the
trip that could jump start recovery or secure long-term survival.
Okay, okay. IBM Service Management might not be
saving the world the same way heroes in a Hollywood movie would. But unseen
heroes do exist. They may not be glamorous or even know they are heroes. You
might know some of them. You might even be one of them. And right now, they are
out in force doing their best to help businesses survive the [now official] recession.
I'm not talking about the Fed, or Congress, or anyone on Wall Street. Who then?
Not just who, but what. As in who does what.
Stay with me. I'll cut to the chase now.
In a nutshell, the digital and physical
infrastructures of the world are converging to the point that global
integration impacts every aspect of business. To run sustainable businesses,
companies need to work smarter and integrate smart choices into day-to-day
operations. IBM Service Management is made up of the smartest heroes,
technology and strategies that can help your business survive the these tough
economic times. Quite a leap in logic? Oh, ye of little faith! Miracles can
happen when you've got purpose and
innovation on your side. Want to know more? Come to Pulse for four
action-packed days at the MGM Grand Hotel in Las Vegas, NV. Over 200 IBM
clients, IBM executives and industry experts, aka "the Heroes" will
showcase how IBM Service Management can deliver quality service on any scale,
while addressing some of the most prominent global fascinations, including:
What’s really going on with cloud computing
a smarter planet requires a dynamic infrastructure
Delighting Your CEO with Exceptional Service Management
Minimizing Risk and Maximizing Value with Governance for Service Management
Achieving Converged Management of Business and IT Infrastructure
Inhabiting the Smarter Planet:How a
Dynamic Infrastructure Reduces Cost, Improves Services, and Manages Risk
Last Mile to SOA Success:Service
"Out of Space, Power, and Money" -- Addressing Emerging Energy and
Drowning in Data? -- Meet Tougher Service Level Requirements with Less
Tame the Explosion of Information with IBM Information Infrastructure
Balancing Risk with Opportunity: Security Trends and Strategies for Business
Customer Panel: Tales from the Cutting Edge of Service Management
Breaking Down the Barriers between Dev and Ops
Taking the Next Steps on Your SM Journey
Visit the Pulse Web to register while there’s
still time to save on registration. The Early Bird registration special of
$1795 ends Friday, December 5, 2008. Then stick around and learn more about the
following streams of our agenda:
That is how many thousands will flock to Pulse in
Las Vegas Feb 8-12, 2009
It equals the sum of its proper divisors 1, 2 and 3.
That is how many ways you can save on Pulse
None of the above
All of the above
If you answered
"2. It equals the sum
of its proper divisors 1,
2 and 3.",
you are incorrect because some answers are more correct than others. And since
this is the Pulse blog and not the Math blog, the most correct answer is is
"5. all of the above"!
But anyway, the
real value of a multiple choice is when it saves you money, right? And who
couldn't use it these days? This blog entry reveals the multiple options you
can choose from to save big on Pulse registration. Take your pick from the
savings options here and register for Pulse 2009 today at
Pulse 2009 has set aside a limited number of guest passes for
Pulse 2009. Contact your IBM rep to find out if you qualify for a guest pass to
on the Early-Early Bird Rate
The Early-Early bird rate has been extended for 2 more weeks so
you can take advantage of the $1495 rate. Use the PULSE09EEBX code when
registering, but hurry – it expires November 10, 2008.
Government employees can attend Pulse at the discounted rate of
$1395. There is no code - simply indicate that you are a government employee on
the registration page. All government employees will be asked to present their
government issued id at check in.This
discount cannot be combined with any other discounts or promotions.
Pulse 2008 Alumni
Did your attend Pulse 2008? If the answer is yes, then you are
eligible for an alumni discounted rate of $1595.Simply use PULSE09ALUM as the promo code on the
registration page.This discount cannot
be combined with any other discounts or promotions.
Five or more clients from the same
organization can receive $100 off the current registration price. To obtain a
special code for this discount, call (888) 987-6545 or (781) 251-7864, 9-5 p.m.
EST, Monday-Friday. The discount must be arranged prior to registration and is
taken at the time of registration.
IBM is proud to announce that Michael Phelps will address the audience at Pulse 2009 in Las Vegas, NV.
On August 16, 2008 Michael Phelps etched his name in Olympic history by winning his eighth gold medal of the Beijing Olympic Games, surpassing Mark Spitz for the most gold medals in a single Olympics. Seven of his eight wins set new world records, and with the addition of his six gold medals from the 2004 Olympics, Phelps has now won the most Olympic gold medals in history.
Phelps has been making waves in the world of sports since he was young. He tied the record for the most medals at a single Olympics in the 2004 Athens Summer Olympic Games when he earned six gold medals and eight medals overall. Already a sports legend at the age of 22, he has been named World Swimmer of the Year for three out of the last four years (2003, 2004, and 2006).
Although he is young, he has already had a lifetime of experiences—in the pool and out. He founded “Swim with the Stars”—the first ever Olympic Swimming Tour that travels the country to give kids the opportunity to learn from the best. He is also a national spokesperson for the Boys & Girls Clubs.
Phelps is the illustration of dedication and passion, practicing 365 days a year. His results speak for themselves.
You know who you are. You are always the first in line for everything. And it pays off. Or at least it usually does. I don’t know if you ever got that iPhone but I know you saved $600 on Pulse 2008 registration. And even though Pulse 2009 registration won’t open until later this month, I bet you’ll be the first to get your sneak peek at what we’ll be showcasing at the conference February 8-12.
How’s that, you say? With the new IBM Service Management Jams FREE weekly live webcast events. Each ISM Jam offers a glimpse into the strategy and technology you’ve come to expect at Pulse, including the latest in thought leadership, solution deep dives and real-world experiences from those of you that manage IT, service delivery and operational infrastructures of every kind – across every major industry. Bring your questions and come prepared for a lively discussion because each of the ISM Jams are hosted by IBM Service Management experts and include 30 minutes of live Q&A.
So stay tuned for Pulse Early Bird Registration and jump-start your Pulse experience in 2009 with the ISM Jams each Tuesday at 12:00 p.m. ET.
Maybe you remember the Red Shirts scurrying around the
Swan and Dolphin during Pulse 2008, some murmuring into walkie- talkies like
007, others barking at them like marines on a mission. Well, folks, theyre
neither double agents nor the marines, but they were the Tivoli
boots-on-the-ground doing their best to make the conference everything we
promised it would be. Maybe you were even run over by a fast-moving Red Shirt
as you approached to ask where to purchase one of those highly fashionable
smocks. Months of maniacal focus on ones goal can make one behave like, well,
a maniac, if ones not very careful. But I digress . . .. If you ever wondered
where you can get one of those Pulse 2008 shirts, query no more. While we cant
offer them in red as that color is reserved for maniacs, um I mean conference
staff, you can get your version in black. Here are the details:
To place your order please contact Lois
Cavanaugh @ 913.319.4449 or
*Please note that this offer is available for
US residents only*
My apologies if you were a Red-Shirt runover-ee, and my
sincerest apologies if I was the runover-er. Id give you the Pulse 2008
Redshirt off my back to make amends if I werent positive youd be mistaken for
conference staff at Pulse 09 in Las Vegas and given a walkie-talkie to answer to.
If you were at the Pulse 2008 conference
and visited the Expo floor, you may have seen big red button logos
with the words "IBM Tivoli Accredited Business Partner" on some of our
Business Partner booths. You can get glimpses of these logos in the top right corner of the pictures below.
So what does this logo mean? It means that IBM recognizes those IBM Business Partners who are committed to helping mid-market businesses
optimize their operations and network infrastructures via systems
management, asset protection, data recovery and more with tailored
Tivoli solutions. Often, these Business Partners are our front-line
local experts and heroes who provide services in solution assessment,
customization, deployment, training and support.
had the pleasure of informally chatting with some of these heroes
while at the Pulse conference and hearing their stories about Lance
Armstrong, John Wood, tigers, Hummers, talent recruitment videos,
awards, and heart-stopping Pulse acoustics.