Pulse conference community blog
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  pulse08 pulse09 conference service pulse management survey feedback 1 Comment 3,009 Visits
Hey there - if you had a great time at Pulse or think we can improve something for 2009 - anything - we want to know!
Please take time to complete all session and conference evaluation forms so that we can use your comments and suggestions to deliver dynamic, innovative conferences and events in the future. You can access all the evaluation forms by pointing your browser to:
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  ibmsoftware ibmpulse mobility foursquare pulse conference barcodes feeds smartsite pulse2011 2,665 Visits
Everywhere I look in Las Vegas during the IBM Pulse Conference, people are engrossed with their cell phones, iPads, or other mobile devices. While eating dinner, walking down the sidewalk, or waiting in line, more and more of our life is intertwined with the magic and draw of mobility power.
This year, the Pulse conference enables mobility lovers in several new ways:
Access the Pulse SmartSite anytime, anywhere to manage your Pulse agenda and activities via a web browser or HTML 5 web-enabled smartphone including Android, iPhone, Windows Mobile, and Blackberry Storm2.
Pulse mobile edition
Check-in on FourSquare three times and receive a special gift from the User Community Networking area in the Pulse Solution Expo.
Visit and bookmark Pulse-related information quickly with QR codes used throughout signage and handouts during the conference. I recommend downloading mobile barcode reader software prior to Pulse if your phone doesn't already have an app.
For related resources, see:
Tiffany Winman 12000065XB email@example.com Tags:  service-management pulse08 tivoli hootie foundation band conference pulse blowfish 2,306 Visits
Yes, I blatantly admit it! I am one of those annoying people you hate who plays the same CD over and over and over and over again all day until you scream, "Will you please change that thing???" And I respond with, "Why?" So, what have I been listening to all day? Yup, Hootie! As I was uploading live videos from their performance at the Pulse conference, I discovered Hootie & the Blowfish has their Live in Charleston concert automatically playing on their official Web site.
I've always been a Hootie fan. My favorite songs were "Hold my hand," "Let her cry," and "Time." However, after Pulse, now I have some new favorites: "I hope I don't fall in love with you," "Desert Mountain Showdown, " and "Hey Sister Pretty." And, of course, their Pulse encore, "Keep your Hands to yourself," was pretty rocking.
I didn't realize, until Al Zollar's introduction of the band at Pulse, that they have a Foundation that benefits children of South Carolina through education and supporting school music programs nationwide. How cool is that?
So I told you mine, what's your favorite Hootie song? Do you have a Hootie story at Pulse to tell? Share it with the online Pulse community. If you're not already a community member, make sure to follow these instructions for contributing content to the ibm.com community environment.
My special thanks to the anonymous gentleman who took some of the Hootie pictures below because I was too small to get above the crowd. :)
Finding and sharing Pulse presentations
On a practical note, for those who've been asking me lately, if you're looking for Pulse presentations after the conference, see my blog on instructions for finding and sharing presentations.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  youtube flickr linkedin conference vegas service-management pulse pulse09 tivoli ibmpulse twitter 2 Comments 4,551 Visits
Attending the Pulse 2009 conference in Vegas was one of the highlights of my year. How could I ever top all the great people, topics, demos, products, solutions, services, innovations, fun, and excitement at Pulse? Honestly, I don't think it's possible. You just had to be there! However, if you'd like to get a taste of the experience or extend your own Pulse experience, I recommend some of the links below:
Pulse Comes to You: Attend a Pulse event in your own city!
Weekly online IBM Service Management Jams: Continue learning about the great topics you heard about at Pulse 2009.
Tivoli certification and education discounts: Take advantage of special discounts for Pulse 2009 attendees.
Tivoli Group on LinkedIn: Manage your contacts, find or share news and job opportunities, get help from other experts, and much more.
Pulse blog: Stay up-to-date with conference news and announcements and online Q & A.
Pulse community and discussion forums: Manage your Pulse contacts, start your own discussion topics, and provide feedback on the conference and sessions.
Pulse on Twitter: Learn and share real-time buzz, insights, comments and questions around Pulse-related topics.
-Use #ibmpulse in Twitter search to see tweets of others.
Tiffany Winman 12000065XB email@example.com Tags:  ibmpulse conference service-management pulse08 tivolipulse08 tivoli 2,668 Visits
Congratulations, you survived the thrilling experience of the Pulse conference in Orlando last week! :) I'm Tiffany Winman, the IBM Pulse community program manager, and I hope your Pulse experience was a magical one. ;) Now that the conference is over, you can stay in touch, in tune, and in sync--as Al likes to say--by being part of the ongoing online Pulse community.
Managing contacts you made at Pulse
You can manage Pulse contacts you made and help others find you by following these steps:
Sharing pictures and videos
You can share photos and videos on our Pulse group in Flickr. See sampling below. We know some of you still have some great Hootie and community pics out there! :) Follow these Flickr instructions if you're willing to share with the group.
Quick note to those of you who were brave enough to do a "live stories from Pulse" video moment: I'm still uploading these to YouTube, and will send out notices to our online Pulse community once I have them done. A big thank you for your participation!
Providing feedback on the conference
You can also help make the Pulse conference even better in 2009 or simply have some fun by sharing your favorites at Pulse by responding to one or more of the forum topics below.
1. How can we improve the Pulse conference for 2009?
Following real-time buzz
If you're fond of instant messaging, join our Pulse group on Twitter where the community shares announcements, blogs, and more on an ongoing basis. To get a snapshot of some of the past discussion, see the #ibmpulse hashtag. If you're new to Twitter, follow these instructions for a primer.
Thanks to all of those at the Pulse conference who participated in the review of our new community features and product designs. If you'd like to continue participating in such events, please join our Tivoli research volunteers group.
Thanks for being part of the Pulse conference experience this year, and we look forward to continued collaboration with you into the future.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  pulse telco event maximo las smashmouth ibm conference netcool asset michael phelps management tivoli industries smart service 2009 security green vegas enterprise cloud 2 Comments 6,001 Visits
Multiple Choice: Why is Six a Perfect Number?
If you answered "2. It equals the sum of its proper divisors 1, 2 and 3.", you are incorrect because some answers are more correct than others. And since this is the Pulse blog and not the Math blog, the most correct answer is is "5. all of the above"!
But anyway, the real value of a multiple choice is when it saves you money, right? And who couldn't use it these days? This blog entry reveals the multiple options you can choose from to save big on Pulse registration. Take your pick from the savings options here and register for Pulse 2009 today at http://www.ibm.com/software/tivoli/pulse/!
Clients that present at Pulse attend FREE
Go to www.ibm.com/software/tivoli/pulse and click on "Present at Pulse". All accepted session receive a client guest pass. Call for Speakers ends November 7, 2008.
Pulse Client Guest Pass
Pulse 2009 has set aside a limited number of guest passes for Pulse 2009. Contact your IBM rep to find out if you qualify for a guest pass to Pulse 2009.
Two-Week Extension on the Early-Early Bird Rate
The Early-Early bird rate has been extended for 2 more weeks so you can take advantage of the $1495 rate. Use the PULSE09EEBX code when registering, but hurry – it expires November 10, 2008.
Government Employees save $800
Government employees can attend Pulse at the discounted rate of $1395. There is no code - simply indicate that you are a government employee on the registration page. All government employees will be asked to present their government issued id at check in. This discount cannot be combined with any other discounts or promotions.
Pulse 2008 Alumni save $600
Did your attend Pulse 2008? If the answer is yes, then you are eligible for an alumni discounted rate of $1595. Simply use PULSE09ALUM as the promo code on the registration page. This discount cannot be combined with any other discounts or promotions.
Five or more clients from the same organization can receive $100 off the current registration price. To obtain a special code for this discount, call (888) 987-6545 or (781) 251-7864, 9-5 p.m. EST, Monday-Friday. The discount must be arranged prior to registration and is taken at the time of registration.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  event tivoli storage pulse rational pulse10 asset-management conference security service-management soa 2,099 Visits
The year has flown by, and September is already here. You know what that means at IBM! Yes, registration for Pulse 2010 opened today! You can save $500 if you register by November 15, 2009.
Of course, if you happen to be one of the 300 IBM Client speakers at Pulse, you get to go free! :)
The last two years of Pulse have provided awesome opportunities for networking and the latest education around service management, security, storage, asset management, automation, network operations, Cloud Computing, Energy Management, and much more.
But come on! The real question on everyone's mind is: Who will be the special guests at Pulse??? How can IBM top past guests such as Lance Armstrong, Magic Johnson, Hootie and the Blowfish, and Smashmouth?
Stay tuned to learn more. In the meanwhile, check out the good times at Pulse with these links:
And remember, this could be you! ;)
Hanna Smigala with Magic Johnson
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  pulse to compliance enterprise event management conference security you pcty ibm integrated austin service portal comes asset houston 3,846 Visits
Whether you’ve already taken a spin with IBM, or you’ve been sitting it out waiting for a better partner, take the next step in deepening your understanding of what Integrated Service Management means for a smarter business infrastructure. . . deep in the heart of Texas!
Pulse is coming to Houston on June 2 and Austin on June 9.
At these events, you will hear how integrated service management from IBM is the way to optimize your infrastructure and manage complexity and risk. It's the way to deliver new, innovative services and dramatically change the economics of service delivery. It's the way to build a smarter planet.
Ready? Here we go . . .
Step One: Register for Houston or Austin or both of these complimentary one-day events.
Step Two: Implement service management solutions and apply best practices suited to enable IT, Line of Business, and C-level roles deliver quality services, manage risk and compliance, optimize business investments and accelerate business growth. Steve Mills can explain how in more detail.
Here’s a brief sample of what you’ll learn about at Pulse Comes to You in Houston and Austin:
Want to learn more before the event? Check out client sessions from Pulse at pulse.vportal.net including:
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  twitter hashtag service-management ibm facebook conference pulse2010 ibmpulse 1 Comment 3,297 Visits
I’m going to predict that the people who know me
are going to LOL when they read this blog because I don’t tweet. This is ironic
because I am a certifiable Internet JUNKIE! For proof of this, I met by best
friends online and talk to them more than the people in my house. And when I do
see my online BFFs in person, we have our
But Twitter has never been my thing. I often wonder if I need to be indoctrinated at some social media therapy center so that I can keep my job as marketing communications specialist. Tiffany Winman, feel free to reply with any recommendations here or on my Facebook Wall.
Ahh, Facebook. Definitely more my speed. Perhaps there is a way to tweet via Facebook that I just haven’t learned yet. Tiff?
Ok, ok. So I have tweeted some for Pulse, if not much from my own neglected Twitter account. Tiffany, our social media guru, taught me how to use a few cool tools, like HootSuite, which updates status with Twitter and Facebook at the same time – which I loooove. A working IBMer mom of two littles, I am all about multi-tasking. You know, two tweeting birds: one stone. Check it out if you have the Twitter and/or Facebook Junkie Monkey on your back.
Take from me (or don't): there is no shame in being
clueless as to just what the heck the Twitter fuss is all about. But, if you
are attending Pulse this year, you should care.
This conference is going to be huge. Pulse will be host to over 5000 attendees and feature over 300 client and IBM Business Partner presentations. So while your ticket to Pulse can provide a glimpse of what the near future will look like from the most uber-intelligent Tech and Business experts, you are still going to miss a lot because it is impossible to be in more than one place at a time.
Unless you use Twitter. Twitter is the closest thing to time
travel that we have right now. And if aren't planning to travel to Pulse
First Things First. Get a Twitter Account, Already!
This is painless and only takes a minute. Do it now, K? THX!
Use Hashtags in Your Tweets
Tagging your tweets ensures that your input is included in search results on your subject matter. And you want this. People don’t tweet because they want to be wallflowers. So they use hashtags.
Always wanted to know what a hashtag was but were too busy to Google it? A hashtag is just a tag included inline with your status update.
Twitter tags are called hashtags because they are preceded by the "#" character. The “#” prefix is called the hash (mark) and in Twitter messages it is immediately followed, without a space, by topic or issue you want to tag for others to find. Together, you have a code called a “Hashtag.”
Don’t even ask me why it is a hashtag and not a poundtag. IDK.
Use the following HASHTAGS in your tweets during Pulse:
#ibmpulse #svcmgmt #dyninfra #ibmtivoli #ibmrational #ibmstorage #ibmsecurity #ibmcloud #greenit #tivuser #assetmgmt #maximo #systemz #tivz #taddm #netcool #midmkt #omegamon #tbsm
Here’s an example:
Keep Up With What IBM is Saying During Pulse
Follow these Twitter streams by clicking each of the following links and then clicking Follow.http://twitter.com/ibmpulse
Tiffany Winman 12000065XB email@example.com Tags:  service-management storage business-partners event maximo summit partners conference pulse automation pulse2010 tivoli security ibmpulse awards asset-management green 2,295 Visits
In response to: If you’re an IBM Tivoli Business Partner why attend Pulse?Lisa, welcome to the blogging team. Great post on the Tivoli Pulse Business Partner Summit. I'm posting this to our Pulse blog too so others can find it.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  service-management tivoli pulse09 pulse walkie-talkie vegas redshirt conference green orlando ibm pulse08 cloud blog staff 2,834 Visits
Maybe you remember the Red Shirts scurrying around the Swan and Dolphin during Pulse 2008, some murmuring into walkie- talkies like 007, others barking at them like marines on a mission. Well, folks, theyre neither double agents nor the marines, but they were the Tivoli boots-on-the-ground doing their best to make the conference everything we promised it would be. Maybe you were even run over by a fast-moving Red Shirt as you approached to ask where to purchase one of those highly fashionable smocks. Months of maniacal focus on ones goal can make one behave like, well, a maniac, if ones not very careful. But I digress . . .. If you ever wondered where you can get one of those Pulse 2008 shirts, query no more. While we cant offer them in red as that color is reserved for maniacs, um I mean conference staff, you can get your version in black. Here are the details:
To place your order please contact Lois Cavanaugh @ 913.319.4449 or
Email to lois.cavanaugh@StaplesPromoProducts.com with the following information:
1) Quantity w/sizes
2) Ship to location
3) Credit card or PO#
4) Shipping account number.
*Please note that this offer is available for US residents only*
My apologies if you were a Red-Shirt runover-ee, and my sincerest apologies if I was the runover-er. Id give you the Pulse 2008 Redshirt off my back to make amends if I werent positive youd be mistaken for conference staff at Pulse 09 in Las Vegas and given a walkie-talkie to answer to.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  recessioin bogeyman grand pulse conference rational vegas service marketing service-management ibm mgm 2009 las management 2010 2,591 Visits
Hoping to capitalize on some clever Internet trend or hilarious current event for my next blog, I discovered something called the Top 20 Marketing Trends of 2009 on Google. This list managed to be both dull yet somewhat intriguing all at once. Dull because it was a list, which I find inherently boring. Intriguing because I wanted to see just how “on” it’s predictions were. Did it predict what was obviously already a trend, or did it predict something altogether fresh that emerged in March or June?
The truth is, I don’t know because I never made it past trend #1: Recession Marketing. The author writes,
“Expect a lot of marketing messaging related to the recession. Don’t be surprised to see lots of offers that “save you money” throughout the year. With fewer purchasing dollars available, how will your marketing message be distinctive and stand out?”
I confess that the word “Recession” kinda makes me shudder. It’s like the Bogeyman. Spooky and invisible. Now that I have your attention, Recession seems to say, let me infect you with anxiety and paralyze you with pessimism.
On the other hand, the Recession has inspired all of us to pause and ponder our situation. It is always wise to think, but thoughts alone never saved nor earned a penny and the only thing we have to fear is fear itself, right?
So let’s give the Bogeyman the boot!
If you are managing a dynamic infrastructure as executive leadership, security, operations, storage, production, delivery, facilities or communications service, the way to do this is to reduce cost and risk to the business and amp up the service quality and delivery. You probably already knew that, but did you know that IBM Service Management can provide the visibility, control, and automation for your business to lead a successful transition through the recession?
Where to Begin
Pulse 2010 will be THE epic mashup of education, innovation and networking around service management. If you only choose one event in 2010, Pulse is the one you can’t afford to miss where you will learn new, proven ways of deploying service management solutions, which could have an ROI benefit 10 times higher than the conference cost.
Immediate Savings, Options and Deadlines
The most valuable opportunities to get started with this business of reducing costs and improving service are only available for a few more weeks. And since you, loyal customers, keep telling us that your top priority is to figure out ways to preserve capital and cut operational expenses, this is one opportunity you must not let pass.
Free Admission to Pulse: Clients Speakers attend FREE. We are accepting your proposals until November 2. Submit a 100-word abstract of your successful application of service management here.
Save up to $600 on Pulse: Register by November 16 and save $500 on a full conference badge for the Premier Service Management Event. Register as part of a group of 5 or more from the same organization and save an additional $100!
If your management needs more proof that Pulse is a wise investment, fill out this Business Justification Form and present them with the facts.
Get thee to Pulse and we can all say bye-bye to this notion of Recession Marketing and the Bogeyman.