Today in London, Jamie Thomas, Vice President of Tivoli Development and Strategy, IBM Software, discussed the critical role of technology in unleasing innovation to turn an explosion of data into new insights, transform business models for unprecedented rewards, and remove barriers between themselves and customers. Virtually everything is being enriched with new levels of computing power. The key takeaway: Now is the time to rethink IT to reinvent your business.
Rethinking IT in terms of reinventing business might seem a daunting endeavor with so many factors impacting the organization:
While all of these factors influence one another, technology has become the number one external factor impacting organizations according to IBM’s latest CEO study. Over 60% of CIOs view cloud as critical to their plans to speed up service delivery. At the same time, organizations are increasingly leveraging mobile devices, further extended by BYOD policies. Over 700 million smart phones and tables will ship this year, a whopping 34% more than in 2011. Not to mention over 20B machine-centric devices already deployed that are essential to enabling business operations and business models.
The net? Efficient service delivery will generate 2.7 zetabytes of digital content in 2012 – an increase of 50% in one year.
Business and IT leaders must determine the impact of this data storm to their organization before mapping out a custom transition plan. You need a plan that will ensure the infrastructure is optimized to anticipate and react with agility to rapid changes, wherever they come from.
What won’t change from organization to organization are the four major challenges required for transformation to continuous innovation:
Speed up service delivery from months to minutes
Increase sales and promotions
Recognize and repair issues before impact
Shrink time to secure critical data
IT Leaders: do you have a plan to transform the IT shop from a cost center into a strategic hub for identifying growth opportunities?
CxOs: are you confident that your business is engaged in continuous innovation as you address changing priorities to keep from being left behind?
Hey Kids! It’s be a while since I posted on the Pulse blog. What’s been keeping me away? New job responsibilities outside [*GASP!*] the scope of social media. More on that another time. Today I have more important things to share with you.
For the past few years, IBM has been sending camera crews around the world to record as much as we can at our events. At some of the larger events, we also stream some of our sessions and interviews live. This is a key component of events today, in that it opens up the event to a much larger audience. Hint, hint.
For the first time, we are streaming live from Pulse Comes to You in London next week on May 30. The event will be attended by over 400 IBM clients and business partners, but we can expand that audience to virtually as many that want to be the first to hear our news next Wednesday. If you are still sleeping while we stream in real time, you can watch the replay while you have your morning coffee.
And if after reading the rest of this post you think my new professional assignment is the consequence of bad spelling, you might be right I'm just getting ready to ride in a car on the wrong side of the road.
Here’s what’s on the agenda:
Key Note 1: Optimising the World's Infrastructure
Jamie Thomas, Vice President of Tivoli Strategy and Development.
Jamie will discuss the critical role of technology in unleashing innovation, including cloud, mobile enterprises, smarter physical infrastructures and security.
Key Note 2: Independent Analyst view of Service Management & Security
Will Cappelli, Gartner
Key Note 3: IBM Watson goes to Work
Dale Lane, Software Developer – DeepQA (Watson), Emerging Technologies.
Dale will talk about the work that has been done to apply Watson’s technological breakthroughs to real-world problems, as well as some of the plans for Watson's future.
In today’s edition of the Huffington Post, Marie Wieck, General Manager of Application and Integration Middleware, IBM Software Group wrote:
“The CIOs I talk with describe the avalanche of projects they face. Almost three quarters of the CIOs say they are investing in mobile deployments this year, of which one-third of those will be deployed in a cloud. However, 70 percent of their budgets, on average, are still spent on maintenance and 34 percent of their projects are late. It's a vicious cycle.”
Jamie Thomas, VP of Strategy & Development, IBM Tivoli will join Marie later this month at IBM Impact to help address how businesses can navigate through the “avalanche of projects” by turning these barriers to innovation into capabilities:
How do you turn barriers into capabilities to accelerate applications to market? That’s the magical part. Achieving agile service delivery requires improved visibility, control and automation. Development and operations teams must respond to market changes faster with unparalleled, fully automated tooling and infrastructure.
But Jamie won’t be waving any wands. You don’t need to when you lead an organization rich in deep expertise, client experience, standards based platforms, and end-to-end capabilities.
Responsible for driving collaboration across an organization committed to developing innovative tools and technologies, there’s no one who knows more about the IBM capability of quickly developing, testing, deploying, and monitoring applications. Tweeter @boosc, who saw her present at Pulse, agrees:
On behalf of the IBM team, thank you for making Pulse 2012 a huge success! If you missed something or just want a recap of some key highlights, visit youtube.com/ibmpulse. Then mark your calendar for the local Pulse event in your neck of the woods. Pulse Comes to You and Business without Limits days are half and full-day mini-conferences highlighting the best of Pulse. Business without Limits days offer deeper dives into Cloud, Smarter Physical Infrastructure, Security or Leveraging Mobility. Attending these events can enhance and extend the ROI of Pulse 2012 to help you react to changes in the organization with agility, reduce vulnerability throughout the service lifecycle, and continuously improve the business impact of the technology.
But you don't have to take it from me! Take it from IBM client Jacob Braun of wakadigital, who stopped by the Take Your Social Pulse booth during Pulse 2012 in Las Vegas and said, "The ROI of this event is simply immeasurable."
The following Pulse Comes to You events are open for registration.
The above 19 countries were not in attendance at Pulse 2011 but are here now! We are thrilled to welcome them and the rest of the international attendees, that make up over one-third of our total audience of 8000 that have traveled from 79 countries worldwide!!!
Please join us in the North Pavilion at the MGM Grand Hotel at 4:30 pm today for the International Connection Reception, hosted by Joao Perez, Vice President of Sales, IBM Security.
*** I would like to extend a big thanks to my colleagues on the Smarter Industries team for providing all the guest blogs on Smarter Industries at Pulse 2012 ***
Smart Financial Service Industries are creating a customer-focused enterprise and streamlining operations while regulating risk and compliance. At Pulse 2012, learn how to fundamentally and cost-effectively change the economics of IT and speed the delivery of innovative products and services.
Speaker sessions confirmed for Pulse include presentations from CitiBank, Bank of China and Banco do Brasil. At Pulse 2012, you will gain insights in the most critical banking and financial services industry topics, including:
Leveraging IBM SmartCloud provisioning to meet business needs
Delivery of Business Service Management
Simplifying Endpoint Management in the distributed banking environment
Highlights from the 2011 IBM Security X-Force trend and risk report
Building an enterprise grade cloud and discussions in application performance management
Pulse 2012 will also feature the latest technology initiatives and next-generation solutions offered by IBM and our business partners, where clients can experience demonstrations addressing important topics for banking and financial service organizations like Lease Accounting for Assets and Facilities, Endpoint Management for Automation & Cloud, Effective Governance for Identity and Access Management and Virtualization Security Solutions.
We look forward to seeing you at Pulse next week! Register Now before online registration closes on Thursday, and save $200 off onsite registration.
Today's smart travel and transportation service providers are using insights drawn from smarter data in real time to improve traveler experience, increase the agility of customer sales and service systems, maximize the availability of assets and infrastructure, improve operational efficiency, reduce environmental impact and assure safety and security with less cost and impact on customers. Pulse 2012 explores all these issues and more.
Pulse 2012 offers nearly 30 travel and transportation focused sessions and meetings on topics as diverse as asset management, maintaining rolling stock, maintenance performance and improving fleet maintenance. Pulse 2012 will also include the latest technology initiatives and next-generation solutions offered by IBM and our business partners, including:
IBM Maximo for Transportation demonstration that will show how Maximo for Transportation helps address regulatory requirements with best practices to extend asset life, optimize parts management, reduce road calls, and increase planned maintenance - for fleet trucking, marine, aircraft, rail, and public transportation.
IBM Maximo for Health, Safety and Environment (HSE) Manager demonstration that showcases how standardizing HSE, compliance and quality practices reduces overall risk to employees, communities, stakeholders, and the environment.
Lease Accounting for Assets and Facilities demonstration that helps accelerate preparedness for the new lease accounting standards, on a single platform.
IBM TRIRIGA® delivers advanced analytics and financial controls to achieve compliance with the new lease accounting rules that expects to add an average of $1 billion in new assets to the balance sheets of large companies.
Analytics for Integrated Service Management demonstration that will showcase how service providers can leverage predictive analytics and what-if analysis to prevent service failures and predict business outcomes.
Browse all sessions planned for Travel and Transportation at Pulse 2012 and create a sample agenda.
We look forward to seeing you at Pulse 2012 ! Register Now.
Visit Travel & Transportation industry solutions for more information on our solutions.
The Pulse blog is pleased to present today's guest blog by Kristof Kloeckner, General Manager of Rational Software, IBM Software Group
Based on discussions and interactions with clients, a common theme has emerged - the gap between development and operations groups (people, processes and technologies). This gap diminishes business agility, the ability to respond to market demands quickly with new applications or solutions. It can also lead to quality problems with deployed applications resulting in higher costs, service disruption and service quality issues. Some of the root causes for these challenges are:
Lack of visibility across the teams hinders collaboration and causes inconsistent manual handoffs as well as configuration and infrastructure mismatches
Deployment requirements are difficult to validate and it is tough to mimic production in dev and test environments
Moving applications from development to staging to production is a complex series of steps. Deployment engineers often execute manual steps which are not repeatable, and prone to error
It is extremely difficult to integrate and automate these processes, as well as standardize maintenance and reuse given the heterogeneous nature of the environment with products from different vendors and open source tools.
Together Rational and Tivoli have been working with customers to address some of these challenges and we have introduced capabilities which include; Collaborative Lifecycle Management (CLM) for Agile development and delivery, Deployment Planning and Automation (DP&A) for constructing deployment topologies and deployment automation and SmartCloud Provisioning for quickcloud deployment and automated provisioning.
By way of example, Danske Bank deployed these capabilities and reduced their average time of development projects from 14 months to 9 months while improving efficiency by 15%. Through automation, Sun Trust improved hand-off times by 98% while cutting deployment related issues by 93 %. And a leading tire manufacturer moved to agile processes and accelerated their development models by 30%
Based on these and other deployment scenarios, we are now working with a few select clients on a more integrated lifecycle management solution for Continuous Delivery, which we plan to make it available to a wider set of customers as part of a managed beta program in April. What does it mean to have continuous delivery? It means that the applications built by our clients are production-ready throughout the lifecycle and can be released to end users at any time, reducing the cycle times significantly. These capabilities are built leveraging open standards, enabling clients to leverage existing investments and the cloud. Some of the capabilities planned for the beta include:
A customizable common software delivery workflow spanning Dev and Ops teams
Automated release management for highly scalable, ultra-fast application deployments
Continuous integration and testing of software in production-like environments
Release readiness dashboard provides visibility and enables collaboration between dev and ops throughout the entire delivery lifecycle
We believe that these capabilities will help provide you with end-to-end feedback loop from your customers, from development, to operations, rapid release of new versions, increased velocity of change while reducing risk, leverage real-time planning, enable in-context collaboration, ensure lifecycle traceability and apply development and operational intelligence.
My Rational colleagues and I will be discussing these customer patterns and the solutions in more detail at Pulse. Looking forward to the discussion!
With showtime less than two weeks away, I am getting a lot of questions about Pulse, and what we will be streaming over the internet from the conference. So for today's blog, I'll do my best summarize the highlights and where to get more information for your viewing pleasure.
In a nutshell, we are streaming all three days of general sessions as well as the stream keynotes on the Pulse website. We will also stream exclusive interviews with key presenters, including Steve Mills, Manoj Saxena, Jamie Thomas, Marie Wieck and others. You definitely don't want to miss day three when Grady Booch interviews Steve Wozniak in the general session, which . . .
wait for it . . .
includes LIVE Q&A we'll pull from the @ibmpulseTwitter stream!
2:30 pm - 2:40 pm Interview with Kristoff Kloeckner, General Manager of Rational Software
Tuesday, March 6
8:00 am to 9:30 am General Session, live from the Grand Garden Arena
9:30 am - 11:00am General session, Day 2 replay
4:00 pm - 4:15 pm Steve Mills, IBM Senior VP Software interview
4:15 pm - 4:45 pm IBM Champion interview
Wednesday, March 7
9:00 am - 10:30 am General Session, Live from the Grand Garden Arena
Over the next two weeks, while we complete the rest of the Pulse Livestream schedule, think of what you want to ask co-founder of Apple Computer, Steve Wozniak so you're ready on Wednesday March 7. Do not tweet your question before the live Q&A session kicks off from Pulse. Do make sure to follow @ibmpulse so you can join the conversation during Livestream events and all throughout the week.
As I mentioned, this schedule is not complete and any of it subject to change.
Today's healthcare providers and payers are building sustainable healthcare systems, while collaborating to improve quality, outcomes and personalized care and increasing consumer value and access. Join us at Pulse 2012, a premiere IBM Service Management event, from March 4-7 in Las Vegas, to explore these issues and learn how IBM solutions are helping healthcare providers and payers achieve business without limits to address important topics like new service delivery models such as Cloud, physical and digital convergence in facilities management, demands from the growth of mobility, and managing and securing data.
Over 300 client-driven speaker sessions are confirmed for Pulse including presentations from The Johns Hopkins Hospital, University of Utah, and WellPoint. Pulse will help you learn how to fundamentally and cost-effectively change the economics of IT and speed the delivery of innovative products and services by building skills and gaining insights in critical healthcare topics, including:
Smarter Hospitals and Healthcare
Effective Compliance Management
Operational Excellence through Asset Reliability
Pulse 2012 will also be featuring the latest technology initiatives and next-generation solutions offered by IBM and our business partners, where clients can experience demonstrations addressing important topics for healthcare providers like Smarter Hospitals, Maximo Mobile Suite, and Delivering Effective Governance for Identity and Access Management.
More than 7,000 attendees will take part in Pulse 2012. Register now to secure your space at http://ibm.com/pulse
We look forward to seeing you at Pulse 2012!
Keep visiting our blog ibm.com/blogs/pulse for more updates. And for more information on our energy and utilities industry solutions, visit ibm.co/zaCzh0
IBM has never been a wall flower in the business of making history. Just Google "IBM Centennial" if you have already forgotten the 2011 celebration that highlighted some of our greatest moments in leadership and invention. But this year at Pulse, YOU have the opportunity to literally help make history. Not just IBM history but the history of humanity.
Today's Pulse blog is a call to action from Jan and Grady Booch. Grady, as you may have heard, will interview the legendary co-founder of Apple, philanthropist and Dancing with the Stars alumnus, Steve Wozniak during the Pulse Day 3 general session. What you might not have heard is what else Grady is up to at Pulse.
Grady is working on a new documentary project to study how computing has changed humanity. As with any documentary or scientific study, one needs data. Loads of it. During Pulse, Grady will be onsite collecting data for this project. Grady's goals for this project include capturing over 2000 video interviews of people sharing their personal stories of how computing has changed their lives.
The project is called Computing: The Human Experience.
I asked the Booch’s to give me a quick summary of the project to extend an invitation for your participation and this is what they shared with me.
Because the story of computing is the story of humanity. Computing is a story of ambition, passion, invention, creativity, vision, avarice, and serendipity, powered by a refusal to accept the limits of our bodies and our minds. From the abacus to the iPad, from Gutenberg to Google, from Enigma to GPS, we have created computers to count the uncountable, remember beyond our own experiences, and see the invisible as well as the unforeseeable. In just one or two generations – an imperceptible time in the timeless sweep of the universe – we have created a technology that has the power to extend us, to transform us, to define us, perhaps even to destroy us.
As a part of this project Grady has created a YouTube channel
and he would love to have you share the story of your human experience with computing. Computing: The Human Experience will have a video booth for you to record your 2-3 minute story. And we will post many of them on Computing's YouTube channel.
Some ideas to get you started:
How has computing changed who you are?
What is your first memory or experience of computing?
What are your hopes for your children in this digital world we live in?
Come be a part of telling the world that computing is more than machines and software - it is about people!
Telecommunications industry plays a prominent role at IBM Pulse 2012
Smart communications clients are transforming operations to achieve new levels of business and service excellence while being asked to build out smarter networks at the same time. Join us at Pulse 2012, and explore the keys to innovation and agility with a robust service delivery platform. At Pulse you will hear how effective network and service assurance enables control of the entire communication and content management infrastructure, and the strategies for next-generation service quality and delivery.
Speaker sessions confirmed for Pulse include presentations from Bharti Airtel, Dutch Cloud, IMImobile, Rogers Communications, TIM Brazil and U.S. Cellular. Pulse 2012 will help clients learn how to speed the delivery of innovative products and services, and change the economics of your operations by building skills and gaining further insight in important communications topics, including cloud as a platform for new services, building smarter networks, how advanced visibility, control and automation drive smarter operations, as well as Service Provider trends and directions.
Pulse 2012 will also be featuring the latest technology initiatives and next-generation solutions offered by IBM and our business partners, where clients can experience demonstrations addressing important topics for communications providers like Smarter Networks and LTE, Intelligent Site Operations for Smarter Networks and Managing the Network in Today’s Mobile World.
The Pulse blog is pleased to present today's guest blog by Danny Sabbah, General Manager of Tivoli Software, IBM Software Group
Pulse 2012 is fast approaching, and this year we’ve evolved the conference to focus more on education, information exchange and interaction – which is what you’ve asked us to do.
Pulse will feature IBM experts and industry leaders across three general sessions and over 400+ breakout sessions across our four streams - 75% of which are lead by your peers! Not to mention plenty of networking opportunities with your peers at the Executive Summit, Business Partner summit, and receptions.
Pulse provides a unique opportunity for you to learn more about the capabilities you need to transform IT economics and speed service delivery, including strategies and actions to help gain value from cloud computing, mobility, security, and smarter physical infrastructures. While on the surface these sound like buzz words, I’m certain that we have the depth and best practices for you to successfully implement these initiatives in your organization and tie them to real business outcomes.
In addition, within the Solution Expo we are introducing an Interoperability Center. We added the Center, based upon your feedback, to demonstrate IBM’s open platform for integrating service delivery across IBM, partner and third-party solutions. The demonstrations will be in the context of real business scenarios, including: cloud, smarter buildings, continuous development, and more.
Pulse is focused on achieving “Business without Limits”, and the curriculum and networking events are designed to provide you with the ideas, actions, and best practices to deliver on the three business imperatives:
Better focus from technology investment on business outcomes
Streamline execution to reduce unnecessary cost and risk
React with speed and agility to shifting competitive landscapes
So on behalf of IBM and our Business Partners, I hope you accept the challenge to attend Pulse and take away actions to drive business impact for your organization. It’s a 3 day education and networking opportunity that you will not want to miss!
This year at Pulse, we will be running another Cloud Service Management Simulator Workshop. If you are interested in attending, please send an email to firstname.lastname@example.org.
What is it? -The IBM Cloud Service Management Simulator Workshop is a hands-on, interactive simulation game which focuses on the challenges and business value of implementing service management best practices in the context of a realistic scenario. -During the workshop, you'll use gaming and role-playing dynamics to mirror the real-world interaction between IT and the business, from both a strategic and operational perspective.
-Over the course of the session, you will experience a transformation from chaos to order, and learn how the right balance of speed, accuracy, and prioritization in problem solving can translate into a superior business outcome.
What's in it for you? -Accelerated and breakthrough understanding of ITSM and ITIL best practices, which you can take back to your company to assess how these can contribute to your organization. -Better understanding of how the effectiveness of IT processes impacts the business.
-A fun interactive experience!
When is it? -Sunday, March 4th, from 2:00pm to 5:00pm, -MGM Grand Hotel, Las Vegas - Room 306 (Level 3 of the hotel conference center)
-We deliberately chose this day and time, as it does NOT conflict with any other sessions.
Governments are facing increased challenges from budget constraints and lack of resources while service to citizens becomes more demanding. Pulse 2012will explore these issues and more, to help attendees learn how to optimize government infrastructure and deliver ultimate business value to citizens.
Pulse 2012attendees will hear from diverse clients like City of Cambridge, Boston College, Tulane University, City of Dubuque and NC State University who will discuss today's government challenges, on topics ranging from leadership and innovation in smarter cities, to managing assets in a regulatory environment and moving to the Cloud to achieve significant benefits.
Pulse 2012will also be featuring the newest technology initiatives and next-generation solutions offered by IBM and our business partners, including:
IBM Solutions for Smarter Cities demonstration which will show how IBM’s solutions can help improve city operations and incident response, reduce crime and traffic congestion, increase worker productivity and reduce water consumption.
IBM's Smarter Buildings demonstration which focuses on IBM Intelligent Building Management. The solution provides key analytics through a consolidated, role-based view of data in two key areas — energy and facilities management — helping building owners, operators and managers increase building management effectiveness and energy efficiency, with lower operating costs.
IBM TRIRIGA Facilities Management solution is a visual interface to manage space used by enterprises to identify under-utilized facilities, increase space utilization and streamline move management.
IBM TRIRIGA Lease Accounting for Assets and Facilities which delivers advanced analytics and financial controls to accelerate preparedness and compliance for the new lease accounting standards.
We look forward to seeing see you at Pulse!
Keep visiting our blog ibm.com/blogs/pulse for more updates. For more information on our energy and utilities industry solutions, visit http://ibm.co/zBczoE