Pulse conference community blog
Tiffany Winman 12000065XB email@example.com Tags:  service-management tivoli pulse software ibmsoftware pulse2010 createch partners generatione awards business-partners rational ibmpulse ibm pirean alcatel-lucent storserver 3,324 Visits
Pulse kicked off the IBM Tivoli Business Partner Summit Sunday with almost 1000 Business Partners. IBM executives Al Zollar, Doug Brown, Sandy Carter, Joao Perez, Faye Chandler, Laura Sanders, and Bill Kribbs shared made special appearances and discussed IBM's new approach to Integrated Service Management.
Special sessions on the latest hot topics included social media, speed partnering, and a "Cool Cloud Cash Workshop" hosted by Sandy Carter with "Cloud Computing for Dummies" author Judith Hurwitz.
IBM Tivoli 2010 Business Partner awards were also announced as follows:
Pirean wins IBM Tivoli 2010 Business Partner Service Management Solution Award for outstanding business partner solution delivering the visibility, control and automation required to industrialize business and IT operations.
Founded in 2002, Pirean is a leading systems integrator and consultancy delivering real-time business and service assurance through solutions for infrastructure and application management. Pirean worked with a major UK Government Agency to address significant Service Management challenges. The customer had no accurate view of the IT estate, limited KPI reporting and time consuming SLA management. Through a detailed process of discovery of the existing environment, Pirean was able to review and document process in line with ITIL best practice (ISO20000) – and by leveraging the integrated IBM portfolio, design a solution from a technology perspective to ensure that process was followed. The solution includes customer specific customizations to each Screen within Tivoli Service Request Manager and CCMDB, as well as implementing workflows that guide the user through the defined service management process. The solution delivered has already demonstrated the ability to introduce increased structure and control through workflows, and dramatically improved configuration management through the discovery tools and provides a level of compliance management previously not available.
Finalists included: B4Restore, ReachView Technologies
Softential, Inc. wins IBM Tivoli 2010 Business Partner Innovation Award for leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, intelligent, and exciting ways.
Founded in 2000, Softential provides Service Management solutions for businesses that need to monitor and manage their services, IT infrastructure and workflow. Softential's product OpsAssure is a new enhanced integration and visualization of relevant CMDB data (asset and GIS information) and Google Maps; and dynamic weather information (from N.O.A.A); essentially forging new capabilities as called for in IBM’s Smart Planet initiative. OpsAssure provides integrations with IBM Tivoli Business Automation products (Netcool OMNIbus, Netcool Webtop and Netcool Impact). Working with client Cox Communications, Softential used their OpsAssure solution to help Cox better obtain fault and event information to Cox across service areas in the context of real-time weather data (obtained periodically from NOAA) and its affect on Cox’s service availability and QOS. Cox benefits from having this unprecedented visibility into its service areas both in normal operating conditions as well as when faced with adverse weather. As a result, Cox is able to reduce outage durations and ensure customer satisfaction.
FINALISTS: generationE, the Createch Group
eSolutions wins the Smarter Planet Award for its dedicated work with clients to manage instrumented, interconnected and intelligent infrastructures with better visibility control and automation.
Alcatel Lucent wins the Network Equipment Provider Award for its contribution to Tivoli’s success in 2009.
StorServer wins the Application Specific License Award for its contribution to Tivoli’s success in 2009.
Pulse 2010 Best of Show Award for showcasing a solution at the Pulse conference that solves problems in today’s IT market by using creative methods, drives new markets, and fosters new innovation and cutting edge solutions.
TBD until Monday
The CIO Summit, International Forum Reception, Maximo User Groups sessions, and the opening of the Pulse Solution Expo were also part of today's big events. The first day of general sessions starts tomorrow.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  service-management logsdon pulse ibmpulse alcatel-lucent tivoli keynote magic johnson energy phelps oconnor green pulse09 2 Comments 4,413 Visits
I was seriously bummed this morning when Al Zollar announced that Michael Phelps would not be speaking at the Pulse conference. Al explained that another exciting keynote speaker was on the agenda for later, but wouldn’t tell us who it was. The Twitter crowd immediately started speculating who it would be--Chris Rock?
And a series of Pulse speakers proceeded to joke about the possibility of Al speaking in a Speedo as a Phelps replacement. With the anticipation building, it was hard to focus when Jim Logsdon, from Alcatel-Lucent (Diamond sponsor of Pulse), spoke about his long-term partnership with IBM.
Chris O’Connor’s discussion on why being Green is important was fascinating. He highlighted four key reasons to focus on energy and efficiency: money, risk, compliance, responsibility. He basically argued that we need to reduce wasting energy in the data center and use the cost savings to invest in better tools to save money, comply with regulations, avoid severe punishment, and act responsibly as world citizens. He definitely caught our attention—and it wasn’t just due to the totally cool green tie he was wearing. Chris used some simple math to show that we could save $750/year just on better managing two servers and $750K/year if we were dealing with a 1000 servers. The Twitter crowd really enjoyed his presentation.
Finally, the moment had arrived. We were all awaiting with excitement to hear who the new Pulse keynote speaker was for that morning. The crowd showed their excitement when Al announced it was Magic Johnson!
Magic Johnson came off as a darling to the crowd. He was very intelligent and personable—walking amongst the Pulse attendees, asking them to stand up, giving them long hugs, speaking and engaging with them directly, and encouraging personal photo opportunities. And his talk was both humorous and informative. Demonstrating a strong business acumen and industriousness, he spoke of his foundation and the unique perspective he brought to incorporating ethnic and urban consumer tastes to coffee shops, movie theatres, fitness centers, and real estate projects. He also encouraged the audience to stay positive and embrace a winning spirit in the face of current economic challenges. He was met with a standing ovation! Once again, the Twitter crowd went wild!
Thanks to IBM and to Magic Johnson! What a great treat and surprise!