In response to: Maximo Client Challenge - are you up for the challenge?Mary, I loved your car story and your challenge to continue the Maximo conversation. I'm sharing this with our Pulse blog so others know about Maximo networking potential at Pulse and beyond.
Pulse conference community blog
Tiffany Winman 12000065XB email@example.com Tags:  eam tivoli service-management maximo asset-management 10 Comments 2,358 Visits
The IBM Pulse blog is making a leap and taking things over to ibmpulseblog.com. We're hoping our new home will make it easier for Pulse attendees and the Pulse team to have open discussions about what's happening at Pulse.
Please make sure you bookmark the new blog and subscribe to the RSS feed.
We've already started sharing some of the exciting news about Pulse 2013 and look forward to hearing your thoughts.
In response to: Welcome to the IBM Impact blogDaryl, I love this new blog design for the IBM Impact Conference! Your team is the first in Software Group to use. I love it! Way to go, team!
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  international storage planet mobile management asset infrastructures security attendees enterprise nations ibm smarter countires pulse cloud audience ibmpulse physical 4 Comments 7,430 Visits
The above 19 countries were not in attendance at Pulse 2011 but are here now! We are thrilled to welcome them and the rest of the international attendees, that make up over one-third of our total audience of 8000 that have traveled from 79 countries worldwide!!!
Please join us in the North Pavilion at the MGM Grand Hotel at 4:30 pm today for the International Connection Reception, hosted by Joao Perez, Vice President of Sales, IBM Security.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  gore planet ibm climate tivoli pulse crisis rational global service our websphere choice vegas warming smarter copenhagen management summit las al mgm 4 Comments 4,411 Visits
So. We picked a guest speaker for Pulse, one of IBM’s flagship conferences. And this time it’s not a sports hero. This time we picked someone more renowned for his serious passion to save the world. For real. Our dude is busting his rump to save us from the fire and brimstone we’ll be swimming in when all the glaciers melt. And since we here at IBM have been talking the talk of building a smarter planet, I’m thinking our choice makes a lot of sense. Because the world wouldn’t be so smart if we all got dead. There’d be all these data centers floating about aimlessly. Just saying.
Ladies and Gentleman of the blogosphere, please put your fingertips on your keyboard and prepare to tell the rest of the interwebs that we are honored to host:
But if says he’s building an arc, I’m still not buying stock in the big box home improvement center that’s breeding grackles in its 40 acre parking lot. They’re chasing away all the song birds. I’m just saying.
Rebecca Wissinger 270001DD96 RJWISSIN@US.IBM.COM Tags:  client_references roi tivoli case_studies pulse references case_study client_hospitality_lounge 3 Comments 4,342 Visits
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  management infrastructure cloud tivoli ibm-pulse 2009 dynamic united service cloud-computing vegas las-vegas facebook 2010 pulse airlines linkedin service-managment twitter 3 Comments 3,974 Visits
This week marks a milestone for the Pulse team as we kick off our plans for the 2010 conference this week. With my enthusiasm and curiosity to see what we come up with to maintain our creds as the Premier Service Management event at an all time high, I did what I do every day. I logged into Facebook.
Sounds like a cry for help and, judging by the digital face that follows her confession, she is truly concerned. That is, until she discovers she is not alone in this situation.
Hence, this social media voyeur has learned that there is great value to be gleaned from lurking around Facebook and Twitter (LinkdIn too, no doubt) while planning an event for 5000 people.
1. More people are Tweeting and Facebooking more than ever from various mobile devices.
2. More people are retweeting and linking Twitter with their Facebook and YouTube accounts.
3. Sadly, there are still daily wall posts that reflect the state of the economy.
4. It’s hot out there.
The writing’s on the wall. Just read it.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  software phelps world's infrastrastructure green ibm industry for michael 2009 world pulse a insustries greener topics service management hot 3 Comments 5,161 Visits
IBM is proud to announce that Michael Phelps will address the audience at Pulse 2009 in Las Vegas, NV.
On August 16, 2008 Michael Phelps etched his name in Olympic history by winning his eighth gold medal of the Beijing Olympic Games, surpassing Mark Spitz for the most gold medals in a single Olympics. Seven of his eight wins set new world records, and with the addition of his six gold medals from the 2004 Olympics, Phelps has now won the most Olympic gold medals in history.
Phelps has been making waves in the world of sports since he was young. He tied the record for the most medals at a single Olympics in the 2004 Athens Summer Olympic Games when he earned six gold medals and eight medals overall. Already a sports legend at the age of 22, he has been named World Swimmer of the Year for three out of the last four years (2003, 2004, and 2006).
Although he is young, he has already had a lifetime of experiences—in the pool and out. He founded “Swim with the Stars”—the first ever Olympic Swimming Tour that travels the country to give kids the opportunity to learn from the best. He is also a national spokesperson for the Boys & Girls Clubs.
Phelps is the illustration of dedication and passion, practicing 365 days a year. His results speak for themselves.
Lori Brown 2700049X9X firstname.lastname@example.org Tags:  landscape threat ibmpulse pulse security 2 Comments 5,406 Visits
The Pulse blog is happy to present a guest blog today from Heather Hinton, IBM Distinguished Engineer. Thanks, Heather!
Future Security -- How Can We Keep up With the Ever-Advancing and Changing Threat Landscape?
As part of role in protecting IBM & SO clients, we focus on simple solutions, basics/first principles. This is even more true as cyber attacks become more sophisticated and more targeted - simple solutions are how we can provide the most comprehensive base solution, simple solutions that help motivate and enforce good behavior by our users. The reality is that every organization will get infected with malware - you are all infected statistically to at least 10% of your population. So your solutions must focus on minimizing opportunities for infection and then really minimizing opportunity for spread of infection/detection (teaser - this is where some of the advanced techniques such as our QRadar family really shine) and remediation of infection. Without the fundamental basis, the advanced solutions are like putting a bank-level security vault as your front door and a waxed-paper window covering beside it.
Join me along with Martin Borrett, Tom Cross, Jack Danahy and Josyula Rao on Tuesday March 6th at our Pulse session 2076 from 6:00 PM - 7:00 PM in room 318 for a panel discussion sponsored by the IBM Institute for Advanced Security. We’ll be discussing research and approaches to help evolve security thinking to become more agile, de-perimeterized and business-process centric.
Heather Hinton, PhD
IBM Distinguished Engineer
Visit the Pulse SmartSite to add this session to your Pulse schedule.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  telco management maximo optimization center ibmpulse service infrastructure mobility security storage eam pulse it cloud collaboration data network ibm 2 Comments 4,570 Visits
Examples of Paper Proposals at Pulse 2011
Session title: Citi's Initial Experiences in Creating a Global Development Cloud
Session abstract: In 2010, Citi embarked on a project to create a cloud computing environment for its global application development organizations. This presentation by the executive responsible for the development project provides insights to Citi's experiences in the areas of defining the business problem being solved, defining user requirements, technology and product selections, and challenges experienced in getting the cloud into production in late 2010.
Session title: How Aetna Achieved Major Savings in Storage Management with Tivoli Storage Productivity Center 4.2 -- WIth an Update on TPC Future Directions from IBM
Session abstract: Come to this session to hear how Aetna achieved a fifty percent reduction in the time needed to manage their storage environment by upgrading to Tivoli Storage Productivity Center (TPC) 4.2. This savings was achieved through a combination of deploying TPC's storage resource agent technology, reducing problem determination time through TPC's enhanced topology views, and accelerating decision-making as a result of improved data availability, quality and accuracy provided by TPC. Thanks to these improvements, Aetna was able to reassign several full-time employees to new strategic initiatives. In addition, this session will give a preview of IBM's strategy and future plans for Tivoli Storage Productivity Center.
Session title: How Tata Consulting Helps Drive Efficiency Gains with Maximo at an International Paint Company
Session abstract: Tata Consultancy Services (TCS) is a leading global IT services organization and an IBM Premier Business Partner. TCS IBM-certified experts provide full service consulting and implementation of IBMs Maximo and Tivoli suite. TCS has several success stories in deployment of Asset Management solutions. One such implementation was for a leading global industrial paints manufacturer, for which TCS integrated multiple versions to a single global instance of Maximo 6. It was deployed over 20 sites, and made available in various languages supporting multiple operations including Maximo Mobile Inventory Manager. Complex workflows were configured for purchase order and work order approvals, which in turn called functions to automatically print and email the approved records. The system was integrated with multiple enterprise systems in various operating units like Oracle Apps, APPX & SCADA. The solution resulted in high system availability, less failures and improved stability.
Session title: MetLife's Tivoli Workload Scheduler 8.4 Upgrade Experience
Session abstract: Upgrading mission-critical software that runs a 24x7 distributed scheduling operation in a large enterprise, with thousands of endpoints, is a daunting task. This presentation will highlight some of the challenges that were overcome in order to upgrade the MetLife job scheduling environment from a legacy Tivoli Workload Scheduler (TWS) 8.2.1 infrastructure to a modern TWS 8.4 infrastructure, while minimizing risk and avoiding downtime. Fix Pack 5 fixes/enhancements will also be covered in this presentation.
Proposals will include a 100-word abstract that outlines a unique organizational experience based on, but not limited to, one of the following scenarios:
Your abstract should include:
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  pulse ibmpulse control ibm cloud automation tivoli service cloud-computing visibility storage management 2 Comments 5,079 Visits
Today's Pulse blog is submitted by David Boye, IBM Program Manager for Tivoli Storage.
Interested in sharing your story about IBM's storage solutions at Pulse this year? The Pulse 2012 Call for Papers is in full swing! We encourage you to speak about how your storage management solutions help you maximize and protect information. Your session can address best practices or your companies' implementation story.
Your presentation might also outline insight into trends and dynamics that are shaping your industry. If you choose to follow this approach, describe any background materials you will be using to illustrate your point. Details are good! A thorough description of the best practices, value proposition, or technical aspects you plan to discuss will help us understand and evaluate the proposal.
And if you are interested in participating in a panel discussion related to your area of expertise, make a note of that in your submission.
Speaking at Pulse is a great way to increase your profile among a group of elite professionals and maximize your conference experience. And....clients and Business Partners who present at Pulse are eligible for complimentary admission to the conference (one per company, per session).
Some ideas for your Storage presentation could include:
Storage and Cloud: Discuss the role of storage in the cloud services and how your IBM storage solutions can restore operations quickly following any type of data disaster, while ensuring optimal utilization and performance of storage resources in the Cloud.
Application Protection: Discuss how to secures business critical application data for a wide variety of databases, mail programs, ERP solutions, and application servers, ensuring reliability and data integrity.
Backup and Recovery: Talk about how your company protects data by storing backup copies on offline and offsite storage, and employs multiple smart-data techniques to make data backups.
Business Continuity Service Level Protection: Discuss your requirements and implementation of IBM solutions for high data availability and quick recovery from downtime in order to stay competitive.
Storage Virtualization: Talk about how your company was able to reduce the complexity and costs of managing SAN-based storage environments. Discuss how IBM storage virtualization solutions helped you address this.
Submit proposals today through November 7.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  security pulse cloud cities building operations smarter rational eam data industry infrastructure compliance tivoli ibm mobility ibmpulse center 2 Comments 8,915 Visits
The descriptions of our streams and tracks are not yet posted on the website, but you can read about them here, then submit your proposal to any of the following tracks at
Then register for the LIVE #ibmpulse 2012 Webcast 9/28 where you can get all the details on speaking at Pulse, including whether or not you are eligible for a free pass!
Stream 1: Cloud and Smarter, Flexible Infrastructures
Businesses rely on their data center technologies to enable rapid innovation and the agility needed to respond quickly in today's highly competitive environment. Change management, provisioning, monitoring, scheduling and other key IT processes require a robust platform that can deliver services in a variety of ways, including virtualization, cloud computing and other delivery options. This stream will bring together clients, end users, systems integrators, IBM Business Partners and service management experts from across IBM to share best practices, roadmaps, real-world experiences, implementation examples and more.
Track 1: Service Delivery and Process Automation The ability to quickly transform a business requirement into a business service is fundamental to the success of today's organizations. This track focuses on how IBM Tivoli can help create an effective approach to managing service requests, incidents, change and configuration, and provisioning with an integrated set of IT service management solutions. Submit to this track
Track 2: Service Availability and Performance Management If you're in operations, you understand the pressure to ensure high service availability and performance. This track will illustrate how IBM solutions provide the visibility and control required to manage critical business services in dynamic conditions in ways that are cost-effective and seamless to clients. Presentations will emphasize best practices and implementations – highlighting the use of common integrations, such as navigation, workflows, visualization and reporting. Submit to this track
Track 3: Storage Management IBM offers an extraordinary range of systems, storage, software and services based on decades of innovation -- all designed to maximize and protect information, a critical business asset. This track will explore how storage management solutions can address this challenge through a wide range of presentations that include best practices, implementation stories and case studies. Submit to this track
Track 4: Collaborative Development and Operations This track covers collaborative development and operations across the lifecycle in the context of service management, focusing on the principles of ITIL and other IT process methodologies. Key topics will include organizational collaboration, application performance, automated deployment and cloud computing. Ideal for architects, developers, process, and operations managers this track will highlight success stories and panels from clients and industry experts on how organizations can accelerate the delivery of high quality applications and services. Submit to this track
Track 5: Cloud and New Models for Service Delivery
Cloud computing and new delivery models are transforming the client experience and the economics of service delivery. This track will explore how private and public clouds can be securely harnessed – whether you choose to build your own, leverage prepackaged solutions, or have cloud delivered as a service. Sessions will explore how clients can successfully secure, visualize, and ensure the performance of virtualized and hybrid environments.
Stream 2: Smarter Physical Infrastructures
This stream will highlight key topics such as Enterprise Asset Management, Integrated Workplace Management Smarter Buildings, and industry-specific challenges that span integrated physical and digital infrastructures. Topics will focus on managing asset lifespan, energy efficiency, space planning and real estate portfolio management.
Track 1: EAM Best Practices In this track we will discuss and highlight techniques, processes, activities, and or incentives deemed extremely effective in delivering world-class best practices at your organization. Sessions will highlight quantitative and qualitative ROI and Return on Asset (ROA) data such as equipment uptime, inventory carrying costs, labor utilization, regulatory compliance, and maintenance operations. Submit to this track
Track 2: EAM Implementation and Upgrades This track will feature customers sharing their implementation or upgrade stories from legacy versions to the latest release including planning, tools and tasks involved, post implementation/upgrade review, and the improvements they have leveraged in architecture, functionality, security, and scalability. Submit to this track
Track 3: EAM Extended Usage Sessions in this track are designed to showcase the value of Maximo and TRIRIGA through their functional add-ons. Areas of interest for Maximo may include mobile, scheduling, linear, spatial, asset configuration manager, service provider, service request manager, and HS&E. Areas of interest for TRIRIGA may include request central, workplace reservation manager, strategic facility planning, viewer, application builder, and mobile to name a few. Submit to this track
Track 4: EAM Technical Sessions These technical sessions are designed to be co-presented by an IBM subject matter expert and a client or group of users in a panel setting. Areas of interest may include: workflow, reporting, migration, monitoring, archiving, and integration. Clients submitting an abstract will be mapped with the appropriate subject matter expert. Submit to this track
Track 5: Maximo Utility Working Group (MUWG) IBM is pleased to announce that the Maximo Utility Working Group (MUWG) agenda will focus on electric, gas, water and wastewater presentations and incorporate the new Maximo Supply Chain Users Group presentations. Waves of change brought by deregulation, globalization and new regulatory requirements have brought new challenges. Share your story on how you are leveraging Maximo to address these issues and other key challenges at your plant. Submit to this track
Track 6: EAM Industry Case Studies In this track we would like to hear from a multitude of industries: Energy, Manufacturing, Transportation, Chemicals & Petroleum, Mining, Life Sciences, Telecom, Facilities, Finance, and Public Sector – including State, Local, and Federal Government users, to highlight how you have addressed your industry- specific challenges with TRIRIGA and IBM Maximo Asset Management, more specifically by using one of Maximo’s industry solutions. Submit to this track
Track 7: Smarter Buildings This track features IBM solutions for Smarter Buildings that allow building owners and managers to analyze and optimize real estate and facilities operations. IBM solutions for Smarter Buildings help customers create energy, operationally and space efficient buildings and helps them do so in a sustainable manner. Submit to this track
Track 8: Smarter Cities This track features IBM Smarter Cities solutions that allow customers to synchronize and analyze efforts among sectors and agencies as they happen, giving decision makers consolidated information that helps them anticipate—rather than just react to—problems so they can manage growth and development in a sustainable way. Submit to this track
Track 9: Integrated Workplace Management This track features solutions from TRIRIGA, an IBM company, that provide customers with advanced intelligence to help them make strategic decisions regarding space usage, evaluate alternative real estate initiatives, generate higher returns from capital projects, and assess environmental impact investments. Submit to this track
Stream 3: Security and Compliance
The boundaries of today’s business infrastructures are being extended and sometimes obliterated by the emergence of cloud, mobility, social business, big data and more. Where does your business ecosystem start and end? Whom do you trust and whom do you not? We’ll address these key security and compliance challenges in this track, demonstrating how IBM’s security intelligence solutions can become the enabler of a business without limits.
Track 1: Securing Emerging Technologies Embracing new technologies, such as virtualization, cloud, and mobile computing, is an important aspect of how organizations stay competitive. However, the same technologies that can accelerate efficiencies can also pose new security challenges. This track will highlight how IBM can help you stay ahead of the evolving threat landscape and at the same time leverage the innovations made possible by emerging technology. Submit to this track
Track 2: Securing the Infrastructure and Mitigating Threats A secure infrastructure is not a static infrastructure. Every day, organizations have to face new security challenges, and the most successful organizations will be the ones that can not only react to these new challenges, but also anticipate them. In this track, we’ll review some of the latest threat research and provide insights on how you can mitigate those threats, and optimize your infrastructure at the same time. Submit to this track
Track 3: Managing Compliance and Audit for a Secure Organization Regulatory and industry requirements—which are often disconnected or even contradictory—are increasing, making it difficult for enterprises to keep up without draining valuable resources. This track will focus on what it means to effectively manage compliance and audit in a world where the only constant, is constant change. Sessions will feature best practices and user experiences with designing, enforcing and monitoring security policies for users and their activities, information, systems and processes. Submit to this track
Stream 4: Leveraging Mobility
This track will explore how mobility is playing an increasing role across the enterprise. From standard voice and data services to business critical applications, mobility technologies are becoming critical to business operations. This stream will explore challenges around delivering and managing wireless mobility technologies, highlighting how visibility, control and automation play a vital role in the deployment and adoption of new services.
Track 1: Service Assurance for Communications Service Providers This stream will explore how effective network and service assurance enables control of the entire communication and content management infrastructure. It will discuss strategies and methods for gaining greater visibility into how key network and application elements impact service quality and delivery. Sessions will highlight best practices and client experiences across service quality management, event and performance management and other OSS/BSS functions. Submit to this track
Track 2: Cloud Service Providers Communications service providers (CSPs) around the world are looking for smarter ways of doing business. This track will explore the challenges around the deployment of a cloud services environment. It will feature customers who have expanded their portfolio of offerings to cloud and highlight how CSPs can quickly and cost-effectively create, manage and monetize public and private cloud services. Submit to this track
Track 3: Mobility and Endpoint Management This stream will explore how mobility is playing an increasing role across the enterprise – spanning the broad array of mobile devices, endpoints and networks that support enterprise mobility. From hot topics such as endpoint management and security and mobility technologies from Lotus, this track will cover how progressive companies are leveraging technology to enable companies to conduct business in entirely new ways. Submit to this track
Submit your proposal a line with any of the above tracks at http://bit.ly/oaAv2b
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  ibm tivoli information websphere dynamic pulse 2010 rational infrastructure service-management management 2 Comments 2,935 Visits
How can I maximize use of my existing infrastructure to give new benefits to my customers?
What is the advantage of business service management?
What do you want to get out of your maintenance management system?
What's the value of this data to the organization?
How much work are those servers actually doing?
What if the customer is part of the process?
How do you continue to provide great technology tools and still stay within a budget that is reasonable?
Tiffany Winman 12000065XB email@example.com Tags:  youtube flickr linkedin conference vegas service-management pulse pulse09 tivoli ibmpulse twitter 2 Comments 3,168 Visits
Attending the Pulse 2009 conference in Vegas was one of the highlights of my year. How could I ever top all the great people, topics, demos, products, solutions, services, innovations, fun, and excitement at Pulse? Honestly, I don't think it's possible. You just had to be there! However, if you'd like to get a taste of the experience or extend your own Pulse experience, I recommend some of the links below:
Pulse Comes to You: Attend a Pulse event in your own city!
Weekly online IBM Service Management Jams: Continue learning about the great topics you heard about at Pulse 2009.
Tivoli certification and education discounts: Take advantage of special discounts for Pulse 2009 attendees.
Tivoli Group on LinkedIn: Manage your contacts, find or share news and job opportunities, get help from other experts, and much more.
Pulse blog: Stay up-to-date with conference news and announcements and online Q & A.
Pulse community and discussion forums: Manage your Pulse contacts, start your own discussion topics, and provide feedback on the conference and sessions.
Pulse on Twitter: Learn and share real-time buzz, insights, comments and questions around Pulse-related topics.
-Use #ibmpulse in Twitter search to see tweets of others.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  logsdon service-management pulse alcatel-lucent ibmpulse keynote tivoli magic phelps energy johnson oconnor green pulse09 2 Comments 4,531 Visits
I was seriously bummed this morning when Al Zollar announced that Michael Phelps would not be speaking at the Pulse conference. Al explained that another exciting keynote speaker was on the agenda for later, but wouldn’t tell us who it was. The Twitter crowd immediately started speculating who it would be--Chris Rock?
And a series of Pulse speakers proceeded to joke about the possibility of Al speaking in a Speedo as a Phelps replacement. With the anticipation building, it was hard to focus when Jim Logsdon, from Alcatel-Lucent (Diamond sponsor of Pulse), spoke about his long-term partnership with IBM.
Chris O’Connor’s discussion on why being Green is important was fascinating. He highlighted four key reasons to focus on energy and efficiency: money, risk, compliance, responsibility. He basically argued that we need to reduce wasting energy in the data center and use the cost savings to invest in better tools to save money, comply with regulations, avoid severe punishment, and act responsibly as world citizens. He definitely caught our attention—and it wasn’t just due to the totally cool green tie he was wearing. Chris used some simple math to show that we could save $750/year just on better managing two servers and $750K/year if we were dealing with a 1000 servers. The Twitter crowd really enjoyed his presentation.
Finally, the moment had arrived. We were all awaiting with excitement to hear who the new Pulse keynote speaker was for that morning. The crowd showed their excitement when Al announced it was Magic Johnson!
Magic Johnson came off as a darling to the crowd. He was very intelligent and personable—walking amongst the Pulse attendees, asking them to stand up, giving them long hugs, speaking and engaging with them directly, and encouraging personal photo opportunities. And his talk was both humorous and informative. Demonstrating a strong business acumen and industriousness, he spoke of his foundation and the unique perspective he brought to incorporating ethnic and urban consumer tastes to coffee shops, movie theatres, fitness centers, and real estate projects. He also encouraged the audience to stay positive and embrace a winning spirit in the face of current economic challenges. He was met with a standing ovation! Once again, the Twitter crowd went wild!
Thanks to IBM and to Magic Johnson! What a great treat and surprise!