Pulse conference community blog
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  systems pulse2010 pulse smarter-systems smarter-planet power7 1,758 Visits
Some breaking news! IBM has added a new Pulse Track Kick-Off:
Title: Systems for a Smarter Planet
Date/Time: Monday, February 22 - 10:30-12:00 pm
Location: Conference Center - 109
IBM systems have again taken high performance of both hardware and software to a whole new level. Most recently, POWER7 has arrived and with it, massive parallelism becomes mainstream! In this session, Alan Ganek, CTO and VP of Strategy and Technology, IBM Software Group and Karl Freund, VP of Marketing and Strategy, IBM System z Platform, and Brad Day, Vice President, Principal Analyst, Forrester Research, explain how IBM Software on POWER 7 and System z optimize performance and deliver best value for integrated service management. Workload optimizing systems that enable virtualization without limits, resiliency without downtime, management with automation and dynamic energy optimization are what Smarter Planet capabilities are all about -- the best foundation for the demanding workloads of today and tomorrow. This session launches three Special Interest Areas at Pulse: Integrated Service Management for System z, Integrated Platform and Service Management, and Virtualization.
POWER7: A new kind of system that redefines the industry's prevailing view of performance
System z and IBM Software: Integrated value on the mainframe
IBM Software on Power Systems: Massive parallelism for Smarter Planet solutions
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  twitter hashtag service-management ibm facebook conference pulse2010 ibmpulse 1 Comment 3,297 Visits
I’m going to predict that the people who know me
are going to LOL when they read this blog because I don’t tweet. This is ironic
because I am a certifiable Internet JUNKIE! For proof of this, I met by best
friends online and talk to them more than the people in my house. And when I do
see my online BFFs in person, we have our
But Twitter has never been my thing. I often wonder if I need to be indoctrinated at some social media therapy center so that I can keep my job as marketing communications specialist. Tiffany Winman, feel free to reply with any recommendations here or on my Facebook Wall.
Ahh, Facebook. Definitely more my speed. Perhaps there is a way to tweet via Facebook that I just haven’t learned yet. Tiff?
Ok, ok. So I have tweeted some for Pulse, if not much from my own neglected Twitter account. Tiffany, our social media guru, taught me how to use a few cool tools, like HootSuite, which updates status with Twitter and Facebook at the same time – which I loooove. A working IBMer mom of two littles, I am all about multi-tasking. You know, two tweeting birds: one stone. Check it out if you have the Twitter and/or Facebook Junkie Monkey on your back.
Take from me (or don't): there is no shame in being
clueless as to just what the heck the Twitter fuss is all about. But, if you
are attending Pulse this year, you should care.
This conference is going to be huge. Pulse will be host to over 5000 attendees and feature over 300 client and IBM Business Partner presentations. So while your ticket to Pulse can provide a glimpse of what the near future will look like from the most uber-intelligent Tech and Business experts, you are still going to miss a lot because it is impossible to be in more than one place at a time.
Unless you use Twitter. Twitter is the closest thing to time
travel that we have right now. And if aren't planning to travel to Pulse
First Things First. Get a Twitter Account, Already!
This is painless and only takes a minute. Do it now, K? THX!
Use Hashtags in Your Tweets
Tagging your tweets ensures that your input is included in search results on your subject matter. And you want this. People don’t tweet because they want to be wallflowers. So they use hashtags.
Always wanted to know what a hashtag was but were too busy to Google it? A hashtag is just a tag included inline with your status update.
Twitter tags are called hashtags because they are preceded by the "#" character. The “#” prefix is called the hash (mark) and in Twitter messages it is immediately followed, without a space, by topic or issue you want to tag for others to find. Together, you have a code called a “Hashtag.”
Don’t even ask me why it is a hashtag and not a poundtag. IDK.
Use the following HASHTAGS in your tweets during Pulse:
#ibmpulse #svcmgmt #dyninfra #ibmtivoli #ibmrational #ibmstorage #ibmsecurity #ibmcloud #greenit #tivuser #assetmgmt #maximo #systemz #tivz #taddm #netcool #midmkt #omegamon #tbsm
Here’s an example:
Keep Up With What IBM is Saying During Pulse
Follow these Twitter streams by clicking each of the following links and then clicking Follow.http://twitter.com/ibmpulse
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  ibm-partner ibm ibmpulse ibmcloud ibmtivoli ibm-pulse ibm-energy-management 2,302 Visits
Stop by the Pulse 2010 Expo and say hello to our Sponsors. We are honored to have these great companies partner with us at Pulse!
And now, a few words from our sponsors ;-)
Alcatel-Lucent - Diamond
Execute your transformation with Alcatel-Lucent; the world’s largest Tivoli Assurance integrator, with over 130 customers deployed in the telecom, transport and energy markets. Come see us (D302) to discuss how to assure your business performance, your time to revenue, your assets and how to enhance your customer experience.
Pirean - Diamond
Pirean - AAA Accredited and industry leading consultancy, development and support services for IT Security and Service Management built on IBM Tivoli Software. As proud sponsors of Pulse 2010 we invite you to join us at booth D301 to find out more about our Smarter Tivoli Solutions and Services portfolio.
generationE Technologies - Platinum
generationE Technologies presents Transform Your Business by Taking Automation to the Next Level, a Pre-Pulse Webcast. on February 17th at 11 a.m. Eastern time. Learn about Orchestrating Tivoli Event and Incident Response with Resolve Runbook Automation. Register here. As a Platinum Sponsor, we are hosting a customer reception at PULSE. Email email@example.com or visit booth P305.
EDI - Gold
The convenient truth is that people like great prizes from EDI! Maximo users - come get a carbon credit from EDI at booth G-312 for your chance to receive one of many great prizes to warm your heart!
ESRI - Gold
ESRI has provided mapping technology to IBM users for over 20 years. Today IBM users are improving the performance of their organizations by implementing ESRI GIS technology to manage mobile and fixed assets more efficiently. Visit ESRI at booth G308 in the Solution Center to see the smarter planet from a new perspective. . www.esri.com
Gulf Breeze Software Partners - Gold
No matter which Tivoli applications you're deploying, Gulf Breeze Software Partners can help you make the most out of your investment. We have helped customers deploy fully integrated solutions comprised of ITM, ITCAM, Maximo, NetCool/OMNIbus and TBSM, so we can help you make it all work together.
Syclo - Gold
For over a decade Syclo’s SMART Mobile Suite has been the #1 selling mobile solution. Why? We’ve taken our deployments in 750 organizations and developed prebuilt, preintegrated, feature-rich industry applications. Regardless of connectivity, device or number of users our mobile works. Visit us in PULSE booth G307 and at maximo.syclo.com
Actuate - Silver
Get up to speed on BIRT, the reporting technology in Maximo and Tivoli Common Reporting. See a demonstration of a Maximo dashboard with KPIs, where BIRT and Actuate reports co-exist, business users can perform self-service reporting, and information can be delivered to non-Maximo users at the Actuate and Reporting House Booth #S220.
APC by Schneider Electric - Silver
Attend APC’s Session: Monday Feb 22nd, 4:30PM EXPO Floor Theater and receive a Free APC JUMPDRIVE Managing Data Center Efficiency with IBM and APC’s Integrated Software Platform. Attend this session and learn about the integration of APC's Data Center management platform and IBM's Tivoli Monitoring for Energy Management. Speaker, Soeren Brogaard Jensen, VP of Enterprise Software, APC by Schneider Electric.
Enfora - Silver
How do you start to connect and manage high value assets that sit beyond your enterprise network or turn ‘dumb’ assets into intelligent assets? Enfora, a leader in wirelessly networking geographically dispersed assets, will demo a new Maximo External Adapter (MEA) that enables asset management from a wide area wireless network (WWAN).
GenesisSolutions - Silver
GenesisSolutions (Booth #S419), a proud sponsor of IBM Pulse 2010, will be co-presenting with Wyeth Pharmaceuticals on a successful Maintenance Excellence program consisting of RCM, planning & scheduling, critical spares, calibration, automation and controls. Additionally, we will be presenting with Port of Seattle on “Putting Maximo Work History to Work”.
Lighthouse Security Group - Silver
Lighthouse Gateway™ is an industry-leading, next-generation platform for Enterprise Identity and Access Management (IAM). A cloud-computing alternative to conventional on-premise Tivoli IAM infrastructure, Lighthouse Gateway considerably reduces Total Cost of Ownership (TCO) while providing clients with an ease of management, quick time to market, and compliance with industry regulations. For more information and a preview, please visit www.DiscoverLighthouseGateway.com
Materna - Silver
As a leading European ICT company MATERNA provides solutions for IBM’s Dynamic Infrastructure strategy. Our solution “Training in a Cloud” exemplifies how to combine service management, virtualization, automation and client management into one ready for use service. MATERNA provides an integrated understanding of how to implement cloud services.
Panduit - Silver
Visit Panduit booth (S222) and learn how Panduit’s Physical Infrastructure Manager™ Software Platform and intelligent PanView iQ™ System Hardware work together to provide local or remote management and monitoring of connectivity, ensuring network reliability to support service level agreements and reduce network costs.
Predatar - Silver
Predatar™ reduces operational costs and risk, whilst improving visibility and service levels across TSM and storage infrastructures. Predatar™ automates tasks required to manage, improve, and control costs of TSM and storage environments; including deep problem discovery, management visibility, capacity planning, recovery planning, TSM licence discovery and knowledge sharing. Predatar™ proudly sponsors Pulse 2010. To learn more about the benefits of Storage Management Automation, visit us at stand S224 or see www.predatar.com
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  eam ibm-pulse service-management tivoli maximo asset-management 1,312 Visits
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  transportation industries software monitoring utilities travel integrated-service-manage... pulse cities 2010 maximo smart renewable energy 1 Comment 5,528 Visits
As physical and digital assets converge, the planet is getting smarter. Cities are more instrumented, interconnected and intelligent, using sensors to monitor, manage and increase efficiency of traffic and energy systems, conserving water and power, and creating renewable energy resources.
Some of these implementations are already a present day reality, while others are on track to make impact within 5 years:
At Pulse 2010, over 300 IBM clients representing every industry will show you how they are adapting these agents of change head on with the help of integrated service management from IBM.
Here are a few sessions on these topics. Sign up for any of these sessions today (requires only an IBM.com password - you do NOT have to be a Pulse registered attendee to create a Pulse schedule online)!
Travel & Transportation sessions
Maximo Multi-Site, Multilingual Global Implementation and Deployment - Bombardier Transportation
Visualization of Assets in Maximo Provides Smarter Asset and Work Management at Amtrak
Asset Management "Keys to Success" at McCarran Airport
INTTRA Supports Its Global Supply Chain with a World-Class IT Infrastructure from IBM
Smarter Port and Marine Terminal Asset Management at Maher Terminals
How Maximo Improves Uptime and Reliability of Rolling Stock at NedTrain
How Maximo/ACM is Used to Successfully Address the Challenges of Complex Configuration Management Requirements and Regulations for a Commercial Airline - Delta Airlines
SNCF National French Railway: Our experience on ITM, Netcool and TBSM deployment
A Multi-Sector Municipal Maximo Implementation: Water, Wastewater, Streets, Fleet, Facilities and More - City of Henderson
Energy & Utility
Smarter Management of Wastewater Assets at San Francisco Public Utilities
An integrated approach to server deployment- CenterPoint Energy
Enterprise Software in the New Smart Grid
Smarter Meter Management with Maximo at Baltimore Gas & Electric
Maximo: It's Not Just For Maintenance - Lower Colorado River Authority
A Multi-Sector Municipal Maximo Implementation: Water, Wastewater, Streets, Fleet, Facilities and More
Maximo Utilites Birds of a Feather
Innovative Asset Location Hierarchy At Lakeland Electric
Is Your Utility Infrastructure Smart Grid Ready?
MRO Inventory Optimization: Not Just Less Inventory, But the Right Inventory- NRG Energy
Smarter Water Project at the District of Columbia Water and Sewer Authority
See you there!
Re: New Year: Step Back, Breathe Deep, Refocus --- Where to get expert advice on your z focus for 2010 and onward
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  zos tivz mainframe bpsummit partner service-management systemz z-experts z-marketing z-demos ibm-partner tivoli channels business-partners partners summit pulse2010 pulse partnerworld 1,965 Visits
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  ibm tivoli information websphere dynamic pulse 2010 rational infrastructure service-management management 2 Comments 3,324 Visits
How can I maximize use of my existing infrastructure to give new benefits to my customers?
What is the advantage of business service management?
What do you want to get out of your maintenance management system?
What's the value of this data to the organization?
How much work are those servers actually doing?
What if the customer is part of the process?
How do you continue to provide great technology tools and still stay within a budget that is reasonable?
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  gore planet ibm climate tivoli pulse crisis rational global service our websphere choice vegas warming smarter copenhagen management summit las mgm al 4 Comments 5,308 Visits
So. We picked a guest speaker for Pulse, one of IBM’s flagship conferences. And this time it’s not a sports hero. This time we picked someone more renowned for his serious passion to save the world. For real. Our dude is busting his rump to save us from the fire and brimstone we’ll be swimming in when all the glaciers melt. And since we here at IBM have been talking the talk of building a smarter planet, I’m thinking our choice makes a lot of sense. Because the world wouldn’t be so smart if we all got dead. There’d be all these data centers floating about aimlessly. Just saying.
Ladies and Gentleman of the blogosphere, please put your fingertips on your keyboard and prepare to tell the rest of the interwebs that we are honored to host:
But if says he’s building an arc, I’m still not buying stock in the big box home improvement center that’s breeding grackles in its 40 acre parking lot. They’re chasing away all the song birds. I’m just saying.
Tiffany Winman 12000065XB email@example.com Tags:  energy-management virtual dynamic-infrastructure green security pulse asset-management cloud automation smarter-planet storage ibmpulse 2,748 Visits
Today, Pulse goes virtual.
Did you see the announcement?
In February, Pulse 2009 became the first global event dedicated to building a smarter planet through a dynamic infrastructure.
-->Watch highlights from Pulse 2009
Then IBM took the Pulse conference on the road to more countries with Pulse Comes to You.
-->See Pulse Comes to You video
Yup, that's me with my favorite IBM bee.
Now Pulse is going virtual with live Webcasts and chats with industry experts and IBM innovators today.
The pretty brochure will tell you the event is for you to:
Normal language please?
My translation: the event will focus on latest trends and innovations for helping folks manage their Infrastructure better. The key focus is on responding quickly to change, managing assets, and delivering quality service.
Virtual attendees can exchange electronic business cards and attend six different solution booths to grab collateral, watch customer videos and demos, and chat about solutions for better managing their assets and infrastructure.
The 6 booths
12:00 PM: Managing a Dynamic Infrastructure
12:15 PM: Chat with the Experts
12:45 PM: Datacenter Automation in an Uncertain Economy
01:30 PM: Chat with the Experts
02:30 PM: Security for the Dynamic infrastructures
03:30 PM: Industrialize and Automate the Way you deliver Services with IBM Cloud
04:15 PM: Chat with the Experts
04:30 PM: Closing Comments: Pulse 2010
05:30 PM: Exhibit Hall Closes
*Eastern Standard Time
I plan on popping in and out today to chat with some of my favorite IBMers, customers, and Business Partners. I hope to see you there!
-->Register for the event
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  eam tivoli service-management maximo asset-management 10 Comments 2,611 Visits
In response to: Maximo Client Challenge - are you up for the challenge?Mary, I loved your car story and your challenge to continue the Maximo conversation. I'm sharing this with our Pulse blog so others know about Maximo networking potential at Pulse and beyond.
Tiffany Winman 12000065XB email@example.com Tags:  service-management business-partners storage event maximo summit partners pulse conference automation tivoli pulse2010 security ibmpulse awards asset-management green 2,295 Visits
In response to: If you’re an IBM Tivoli Business Partner why attend Pulse?Lisa, welcome to the blogging team. Great post on the Tivoli Pulse Business Partner Summit. I'm posting this to our Pulse blog too so others can find it.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  references hospitality pulse2010 customers clients lounge pulse ibmpulse pulse-2010 1,602 Visits
One of the hopping places at Pulse for the last two years has been the Pulse Client Hospitality Lounge. Conference attendees hang out there to relax between sessions, sink into one of the comfortable sofas, and grab a snack or cold beverage while checking messages or networking with colleagues. The Lounge is one way of IBM saying "Thank You" for being a part of our community. When clients sign up to be a reference, update their current solution information, or join a user community group, they received a free gift.
If you're planning on attending Pulse 2010, I encourage you to drop by the Client Hospitality and ask for details when you register at the conference. A bonus treat: You might just be able to "hang" with the two wonderful ladies below--Danyel Otteson (Tivoli User Communities) and Laura Wilkens (Tivoli Client Success Marketing).
-->See examples of other IBM client success stories
To participate in the IBM client reference program, contact your IBM representative, IBM Business Partner or e-mail IBM at email@example.com.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  ztiv tivz service-mgmt omegamon ibmtivoli zos mainframe 1,726 Visits
In response to: Top 10 Ways To Participate in PULSE 2010Barbara, thanks for posting on ways to participate in Pulse 2010 to your Service Management for IBM System z blog. I'm sharing this with our Pulse blog so others can easily find the information. Note the abstract submission deadline was extended to Nov. 20, 2010.
In response to: Great opportunity to present a Hot Topic at Pulse 2010Kathleen and Pete, thanks for posting tips on submitting Pulse abstracts for Hot Topics in Service Management. I'm sharing this with our Pulse blog so others can easily find the information. Note the abstract submission deadline was extended to Nov. 20, 2010.
Tiffany Winman 12000065XB email@example.com Tags:  green-it energy tivoli green-data-center maximo sustainability green energy-monitoring pulse pulse-2010 management green-and-beyond ibm-energy-management energy-efficiency monitoring green-infrastructure meo energy-management ibm 1 Comment 4,282 Visits
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  service-management ibmtivoli cloud-computing pulse computing tivoli cloud ibm ibmcloud pulse2010 ibmpulse 2,429 Visits
Tiffany Winman 12000065XB email@example.com Tags:  management cloud pulse application-security data-security virtualization compliance single sign-on risk encryption cloud-security security identity-management key-management 2,737 Visits
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  pulse information-infrastructur... ibm tivoli storage-blog pulse2010 ibmstorage ibmtivoli service-management storage dynamic-infrastructure 2,203 Visits
Tiffany Winman 12000065XB email@example.com Tags:  eam pulse asset-management maximo service-management tivoli 1,461 Visits
In response to: Pulse 2010 Call for Papers: EAM StreamRob and Mary, thanks for posting details on submitting Pulse abstracts for Enterprise Asset Management. I'm sharing this with our Pulse blog so others can easily find the information.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  pulse las software vegas rational papers management service maximoworld submit al storage tivoli maximo eam hardware zollar netcool 2010 1 Comment 3,442 Visits
It has been gorgeous Friday here in sunny Austin, Texas at a nice 65-70 degrees. It’s only fair to give props when props are due, especially since I have used this blog to gritch about the oppressive heat last summer, which ended yesterday I think.
So! Onto the real reason I brought you here:
Did you know that you peeps only have like two weeks left to get your proposals in to present at Pulse? I know you all have an IBM story to tell. Maybe you don’t think anyone would want to hear it or maybe you are concerned that you don’t have time to prepare. Or maybe you just don’t think that there is good reason to bother.
Nonsense, I say to thee!
First of all, this offer isn’t just for high-ranking executives or big business partners. We also need the folks who actually hands-on run the stuff we sell your company. Does it work? Did it get you out of a fix? Did it prevent you from being in a fix? Did it save more money than it cost? That sort of thing.
Secondly, you don’t have to worry about this taking a bunch of your time. We’ll make it easy for you. This is not a test that you are going to be graded on. This is your story and it’s one you know so well, you’ve probably even told it at a cocktail party. And all you need to do right now is pick a category and draft a 150-word description of what you will talk about. Oh, and submit it at the Pulse website by November 2. That’s nothing! This blog is already 280 words. Here is an article that can help you get your proposal accepted.
And thirdly, do you realize what an opportunity this is? You will be immortalized!
Seriously, we promote the heck out of the good stuff people say at Pulse. Why on earth wouldn’t we? We might even interview you on camera (if you let us) and put you on our YouTube channel and Tweet, Facebook, and of course blog about you. Client presentations from Pulse are wildly popular. My colleagues ping me weekly with, “I need So-and-So’s presentation from Pulse 2009 for a meeting with [client, executive, press, you fill in the blank]!” We’ll make you famous (sort of).
Here are some more goodies for our speakies:
What are you waiting for? The deadline is November 2 and the clock is ticking!
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  recessioin pulse grand bogeyman conference rational vegas service marketing service-management ibm mgm las 2009 management 2010 2,591 Visits
Hoping to capitalize on some clever Internet trend or hilarious current event for my next blog, I discovered something called the Top 20 Marketing Trends of 2009 on Google. This list managed to be both dull yet somewhat intriguing all at once. Dull because it was a list, which I find inherently boring. Intriguing because I wanted to see just how “on” it’s predictions were. Did it predict what was obviously already a trend, or did it predict something altogether fresh that emerged in March or June?
The truth is, I don’t know because I never made it past trend #1: Recession Marketing. The author writes,
“Expect a lot of marketing messaging related to the recession. Don’t be surprised to see lots of offers that “save you money” throughout the year. With fewer purchasing dollars available, how will your marketing message be distinctive and stand out?”
I confess that the word “Recession” kinda makes me shudder. It’s like the Bogeyman. Spooky and invisible. Now that I have your attention, Recession seems to say, let me infect you with anxiety and paralyze you with pessimism.
On the other hand, the Recession has inspired all of us to pause and ponder our situation. It is always wise to think, but thoughts alone never saved nor earned a penny and the only thing we have to fear is fear itself, right?
So let’s give the Bogeyman the boot!
If you are managing a dynamic infrastructure as executive leadership, security, operations, storage, production, delivery, facilities or communications service, the way to do this is to reduce cost and risk to the business and amp up the service quality and delivery. You probably already knew that, but did you know that IBM Service Management can provide the visibility, control, and automation for your business to lead a successful transition through the recession?
Where to Begin
Pulse 2010 will be THE epic mashup of education, innovation and networking around service management. If you only choose one event in 2010, Pulse is the one you can’t afford to miss where you will learn new, proven ways of deploying service management solutions, which could have an ROI benefit 10 times higher than the conference cost.
Immediate Savings, Options and Deadlines
The most valuable opportunities to get started with this business of reducing costs and improving service are only available for a few more weeks. And since you, loyal customers, keep telling us that your top priority is to figure out ways to preserve capital and cut operational expenses, this is one opportunity you must not let pass.
Free Admission to Pulse: Clients Speakers attend FREE. We are accepting your proposals until November 2. Submit a 100-word abstract of your successful application of service management here.
Save up to $600 on Pulse: Register by November 16 and save $500 on a full conference badge for the Premier Service Management Event. Register as part of a group of 5 or more from the same organization and save an additional $100!
If your management needs more proof that Pulse is a wise investment, fill out this Business Justification Form and present them with the facts.
Get thee to Pulse and we can all say bye-bye to this notion of Recession Marketing and the Bogeyman.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  tivoli event storage rational pulse pulse10 asset-management conference security soa service-management 2,099 Visits
The year has flown by, and September is already here. You know what that means at IBM! Yes, registration for Pulse 2010 opened today! You can save $500 if you register by November 15, 2009.
Of course, if you happen to be one of the 300 IBM Client speakers at Pulse, you get to go free! :)
The last two years of Pulse have provided awesome opportunities for networking and the latest education around service management, security, storage, asset management, automation, network operations, Cloud Computing, Energy Management, and much more.
But come on! The real question on everyone's mind is: Who will be the special guests at Pulse??? How can IBM top past guests such as Lance Armstrong, Magic Johnson, Hootie and the Blowfish, and Smashmouth?
Stay tuned to learn more. In the meanwhile, check out the good times at Pulse with these links:
And remember, this could be you! ;)
Hanna Smigala with Magic Johnson
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  call management information ibm superior wilderness expert cloud papers for speakers computing service technology pulse tivoli 2,537 Visits
With summer vacation coming to close, the kids are heading back to school, and once again it’s time to prepare for the harvest. For some, it’s a bittersweet time as kids venture out into the wildernesses of kindergarten through college. For others, it’s a welcome return to a routine of days begun without Finneas and Ferb, followed by the freedom to indulge in an intense focus on work without the whiny pitches of, “Maaahhhhmmeeeeeeeee! I need a snnnaaa-aaack” at regular intervals.
I hope you all had a good summer. Maybe you took a vacation. Me? If you’d been reading my blogs you won’t be surprised to hear that Central Texas destroyed every one of its existing heat records dating back to 1854, and along with it, my desire for my annual beach trip.
Heat exhaustion can do strange things to a person. Some see things like a mirage in a desert. Others might hear ringing in their ears. When I saw my vehicle’s thermostat register 130 F in my driveway, I listened for fire truck sirens.
Instead I heard the call of the wild, which emphatically told me to head north and keep going until I reached a glacier or something. Call of the wild? More like call of the brilliant ideas!
I was really glad I answered that call. It led me to a cabin in the North Woods of Minnesota on Lake Superior. Ok, it’s not a glacier but it used to be. After chilling for a while (under wool blankets!), I returned home recharged and ready for the harvest. For Pulse, our harvest goals include recruiting 300 Service Management experts to speak at Pulse 2010 by October 16.
Have you heard our call for brilliant ideas? It goes like this:
ME: Calling All Service Management experts to propose topics to present at Pulse 2010. Submit proposals to http://www.ibm.com/software/tivoli/pulse/
300 proposals reflecting brilliant expertise on the following themes will be notified of acceptance for Pulse 2010 by November 16, 2009.
Four Pulse Streams with 14 Tracks:
Service Management and Information Technology Stream
Service Management for Enterprise Operations Stream
Service Management for Business Leaders Stream
Service Delivery Lifecycle Management Stream
Client Speaker Benefits
Call for Papers Submission Hints
Clients should submit an abstract of 100 words that reflects a well- organized, well-written description of what the presentation will cover.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  service rudolph lance armstrong the misfit hootie cat 2008 ibm management pulse10 wood isle pulse service-managment keyboard geek pulse08 john toys and blowfish 2,836 Visits
While diligently working on a very productive Friday afternoon (seriously!), I ran into an old friend online. I know what you’re thinking, “Jen’s been wasting time on Facebook again.” But it’s not like that, ya’ll. While planning out a strategy for Pulse 2010 communications, I decided to try and get to know some of the new friends that www.facebook.com/ibmpulse has made lately. It’s important to know your audience before blasting off something awkward in social cyberspace that provokes an encore performance from Keyboard Cat.
“All proceeds go to Room to Read, building schools and libraries for children in developing countries around the world.”
Pulse 2008 veterans, it’s pop quiz time! Who is the founder of Room to Read and what high paying gig did he walk away from to change the world through literacy?
A. Lance Armstrong
I still think I'd rather donate cash to Room to Read than buy a shirt with that kind of proclamation.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  service management 2009 facebook 2010 las-vegas pulse airlines cloud united service-managment infrastructure ibm-pulse vegas linkedin cloud-computing tivoli twitter dynamic 2,778 Visits
In response to: The Writing on the Facebook WallThere. I added the Pulse Facebook link. :-) Thanks for getting my back, Tiff!
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  airlines las-vegas linkedin cloud-computing management 2009 service-managment twitter 2010 infrastructure pulse tivoli service vegas dynamic ibm-pulse united facebook cloud 2,739 Visits
In response to: The Writing on the Facebook WallDoh! What kind of facebook junkie am I? *hangs head in shame*
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  management infrastructure cloud tivoli ibm-pulse 2009 dynamic united service cloud-computing vegas las-vegas facebook 2010 pulse airlines linkedin service-managment twitter 3 Comments 4,622 Visits
This week marks a milestone for the Pulse team as we kick off our plans for the 2010 conference this week. With my enthusiasm and curiosity to see what we come up with to maintain our creds as the Premier Service Management event at an all time high, I did what I do every day. I logged into Facebook.
Sounds like a cry for help and, judging by the digital face that follows her confession, she is truly concerned. That is, until she discovers she is not alone in this situation.
Hence, this social media voyeur has learned that there is great value to be gleaned from lurking around Facebook and Twitter (LinkdIn too, no doubt) while planning an event for 5000 people.
1. More people are Tweeting and Facebooking more than ever from various mobile devices.
2. More people are retweeting and linking Twitter with their Facebook and YouTube accounts.
3. Sadly, there are still daily wall posts that reflect the state of the economy.
4. It’s hot out there.
The writing’s on the wall. Just read it.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  cloud-computing webcast tivoli ibm seamus service cloudburst pulse mcmanus management cloud 1 Comment 3,425 Visits
It’s a big day for Seamus. There has been a very important addition to his family today.
No, not the McManus family. The Cloud Family.
What’s that? No, Cloud is not the maiden surname of Mrs. Seamus McManus. Allow me to clarify: I’m talking about Cloud Computing. Yes, that’s right. Our Seamus is the father of Cloud Computing. I know the Pulse fans know all about it from the session "Aligning IT to Business - Competitive Advantage of Cloud Computing" that was featured at Pulse 2009 and Pulse Comes to You local events.
I have been thinking of Seamus a lot lately in anticipation of the arrival of this new addition christened, IBM CloudBurst. I really wanted to congratulate him, you know, pay my respects. And invite him to the webcast scheduled in honor of the arrival next Thursday. It’s going to be a big hit. BTW – you’re all invited, too.
So I did what anyone would do when looking for someone.
I looked Seamus up on Facebook.
To my dismay, my search netted eleven, yes - eleven Seamus McManuses. Who knew the name Seamus McManus was all that common? I only know of one.
I also know this:
If Seamus were a female, I would have found her on the first try. I know this for a fact because me and most of my lady friends of the hitched marital status include our maiden names on our Facebook profiles so long lost buddies can find us. It works. My BFF from 1st grade that I haven’t spoke to in about 20 years recently found me. No, she didn’t write LYLAS on my wall . . . yet.
Alas, most of the Seamus’s on Facebook have the cartoon instead of a personalized picture, so I still haven’t been able to connect with our hero. Can you imagine if my well-intended sentiments on the bouncing baby . . . . nebula? . . . (I don’t even know) went to the wrong guy? Embarrassing.
So will the real Seamus McManus please stand up?
Ok everybody. Let’s all give him a round of applause. Well done!
(And upload a personalized photo on your FB profile, already!)
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  ibm service-management and rational dynamic-infrastructure dolphin park disney south swan cartman cheesy walt smarter-planet poofs rsc-2009 world soa orlando tivoli 2,249 Visits
While you wait on Pulse to come to you this summer, or for Pulse 2010, the story of a Dynamic Infrastructure we introduced at Pulse 2009 continues at Rational Software Conference in Orlando. If you aren't going to RSC, you can attend via @remoteRSC in 6 cities: http://www.remotersc.com. Meanwhile, check out the this blog to for details on Tivoli's participation at RSC - which is based on enabling the integration between development and operational life cycles.
Tiffany Winman 12000065XB email@example.com Tags:  ibm_software_direct software_tivoli 877 Visits
In response to: Tivoli の勉強をしてみました【Pulse Japan 2009】These are Japanese translations of the Dynamic Infrastructure presentation at Pulse 2009: http://www.youtube.com/watch?v=YwWhtUM6hgA http://www.youtube.com/watch?v=j_X8nFfnXOo http://www.youtube.com/watch?v=tjXy0paB8d8
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  assetmgmt security risk pcty milan datacenter servicemgmt consolidation socialmedia pulse itil italy ibmpulse technology ibm spain automation madrid information storage compliance smarterplanet tivoli operations dyninfra pulse09 software 2,650 Visits
Tiffany Winman 12000065XB email@example.com Tags:  cloud-computing storage asset-management pulse security automation melbourne service-management smarter-planet tivoli anz pulsecomestoyou efficiency dynamic-infrastructure cloud green energy 2,700 Visits
It's been three years since the first IBM Tivoli conference arrived in Australia. This year, the annual gathering of Tivoli professionals is changing its name to Pulse ANZ to ring in a new era: one that will showcase more than just Tivoli, but everything Service Management. This means new content, new insights and a completely new look and feel.
Pulse ANZ leverages the global Pulse event to provide you with everything you've come to expect from a Tivoli Nation event, plus much more...
Pulse ANZ will take place July 29-30, 2009 at the Grand Hyatt, Melbourne.
Meet Neil Readshaw, IBM Security expert. Neil is one of the many experts you will meet at Pulse ANZ.
CAN'T WAIT FOR PULSE ANZ?
Heena Kankali 2700026GNR firstname.lastname@example.org Tags:  pulse09 ibmpulse service-management uk 1,345 Visits
Pulse Comes to You 2009 - UK
19 May 2009, Mercedes-Benz World, Weybridge
Pulse Comes to You brings the excitement, education, and experience of our global conference. Pulse 2009 to your city! Attend Pulse Comes to You to learn how a dynamic infrastructure through service management can intergrate your business and IT to make you - and the planet - smarter.
You’ll learn about hot topics like:
For more information and to register, go to:
ONLY 4 DAYS LEFT!
Tiffany Winman 12000065XB email@example.com Tags:  pulse copenhagen pulse-comes-to-you 1,308 Visits
In response to: Pulse came to the NordicsNeil, Great pic. Thanks for sharing. Pulse Nordics sounds wonderful. Do you have any photos to share? If so, upload them to your Flickr account and then share with the Pulse group here: http://flickr.com/groups/ibmpulse Just make sure to tag the photos with "Copenhagen" "Nordics" and "Pulse09".
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  service to infrastructure ibm comes planet smarter management pulse dynamic you 2,357 Visits
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  itil risk tivoli it access cloud dynamic-infrastructure japan automation service-management storage asset-management pulse09 security management information-infrastructur... monitoring green software compliance governance app 2,799 Visits
Thanks to the Pulse Japan team and attendees for making Pulse Japan on April 15 at the Grand Prince Hotel Akasaka such a wonderful success! Over 1200 IT Managers, System Administrators, CIOs, LOBs, Facilities Managers, and IBM Business Partners, and IBM employees attended the event to participate in the following activities:
Keynote: Outclass Your Business with "Dynamic Infrastructure"
by Kazuo Iwano, COO, Future Value Creation Team, IBM Japan, Ltd.
Keynote: Service Management for Surviving Against Severe Business Environment - Approach for "Cost Reduction" and "Enhancement of Competitiveness"
by Yoshihisa Hino, Director, Tivoli Software Japan Sales Leader, IBM Japan, Ltd.
Guest Speaker: Challenging Spirit and Leadership
by Mr. Yuhichiro Miura, Adventure Skier
4 Breakout Sessions
"Strategic IT Investment for "Competitiveness Improvement" Track,
"Infrastructure Construction for Effective Cost Reduction" Track,
Exhibitions and Demos: "Service Management Solution Cafe"
IBM and 19 IBM Business Partners provided 33 booths in the areas of:
- Service Management Area
The pictures below provide a snapshot of the experience, education, and excitement.
Tiffany Winman 12000065XB email@example.com Tags:  goa india smarter-planet pulse dynamic-infrastructure china pulse09 pcty service-management 1,791 Visits
Congratulations to all on successful Pulse events in Shen Zhen, Fu Zhou, and Goa!
Pulse in China
Shen Zhen, April 21, 2009: 142 attendees
Fu Zhou, April 23, 2009: 109 attendees
India - Goa
Goa, April 24-26, 2009: 134 attendees
I hear the "Talk to me about smarter xx solutions" button, "Match your Pulse" networking game, and "Pulse Wall" were big hits!
I'd like to see some pictures of those. If anyone has any, let us know or simply upload them to our Pulse Flickr group.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  youtube flickr linkedin conference vegas service-management pulse pulse09 tivoli ibmpulse twitter 2 Comments 4,551 Visits
Attending the Pulse 2009 conference in Vegas was one of the highlights of my year. How could I ever top all the great people, topics, demos, products, solutions, services, innovations, fun, and excitement at Pulse? Honestly, I don't think it's possible. You just had to be there! However, if you'd like to get a taste of the experience or extend your own Pulse experience, I recommend some of the links below:
Pulse Comes to You: Attend a Pulse event in your own city!
Weekly online IBM Service Management Jams: Continue learning about the great topics you heard about at Pulse 2009.
Tivoli certification and education discounts: Take advantage of special discounts for Pulse 2009 attendees.
Tivoli Group on LinkedIn: Manage your contacts, find or share news and job opportunities, get help from other experts, and much more.
Pulse blog: Stay up-to-date with conference news and announcements and online Q & A.
Pulse community and discussion forums: Manage your Pulse contacts, start your own discussion topics, and provide feedback on the conference and sessions.
Pulse on Twitter: Learn and share real-time buzz, insights, comments and questions around Pulse-related topics.
-Use #ibmpulse in Twitter search to see tweets of others.
Tiffany Winman 12000065XB email@example.com Tags:  presentations pulse09 service-management tivoli pulse vegas ibmpulse 1,686 Visits
"How do I find IBM Pulse 2009 presentations?"
You need to use the Pulse agenda builder tool to retrieve Pulse 2009 presentations from here:
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  service-management logsdon pulse ibmpulse alcatel-lucent tivoli keynote magic johnson energy phelps oconnor green pulse09 2 Comments 5,450 Visits
I was seriously bummed this morning when Al Zollar announced that Michael Phelps would not be speaking at the Pulse conference. Al explained that another exciting keynote speaker was on the agenda for later, but wouldn’t tell us who it was. The Twitter crowd immediately started speculating who it would be--Chris Rock?
And a series of Pulse speakers proceeded to joke about the possibility of Al speaking in a Speedo as a Phelps replacement. With the anticipation building, it was hard to focus when Jim Logsdon, from Alcatel-Lucent (Diamond sponsor of Pulse), spoke about his long-term partnership with IBM.
Chris O’Connor’s discussion on why being Green is important was fascinating. He highlighted four key reasons to focus on energy and efficiency: money, risk, compliance, responsibility. He basically argued that we need to reduce wasting energy in the data center and use the cost savings to invest in better tools to save money, comply with regulations, avoid severe punishment, and act responsibly as world citizens. He definitely caught our attention—and it wasn’t just due to the totally cool green tie he was wearing. Chris used some simple math to show that we could save $750/year just on better managing two servers and $750K/year if we were dealing with a 1000 servers. The Twitter crowd really enjoyed his presentation.
Finally, the moment had arrived. We were all awaiting with excitement to hear who the new Pulse keynote speaker was for that morning. The crowd showed their excitement when Al announced it was Magic Johnson!
Magic Johnson came off as a darling to the crowd. He was very intelligent and personable—walking amongst the Pulse attendees, asking them to stand up, giving them long hugs, speaking and engaging with them directly, and encouraging personal photo opportunities. And his talk was both humorous and informative. Demonstrating a strong business acumen and industriousness, he spoke of his foundation and the unique perspective he brought to incorporating ethnic and urban consumer tastes to coffee shops, movie theatres, fitness centers, and real estate projects. He also encouraged the audience to stay positive and embrace a winning spirit in the face of current economic challenges. He was met with a standing ovation! Once again, the Twitter crowd went wild!
Thanks to IBM and to Magic Johnson! What a great treat and surprise!
Tiffany Winman 12000065XB email@example.com Tags:  tivoli service-management ibmpulse vegas cloud soa green zollar keynote pulse09 harley-davidson smarter-planet infrastructure brandt pulse storage dynamic 1 Comment 3,604 Visits
Just got out of Day 1 of Pulse General Session Kickoff. I was unable to get a stable connection in the Theatre, so I’ve had problems in uploading media to the two channels below, but keep checking since I should have cool stuff I’ll be discussing throughout the conference uploaded soon:
Videos: Pulse channel on YouTube (see recent activity in left column also click on subscribe to get updates on recent activity)
Highlights so far:
Forrest Sawyer is here hosting Pulse News Network, who is roving around conducting live stories at Pulse
Laura Sanders and Alan Ganek, in comedy style mode, discussed demos of how
Jim Haney, Harley Davidson CEO, spoke on how important
Tom Rosamillia, General Manager of IBM WebSphere Software, spoke on how SOA and Service Management together help deliver the Dynamic Infrastructure vision and invite folks to learn more at the upcoming IMPACT conference in May.
John Brandt, from the MPI Group, spoke about how Convergence is a great opportunity moving forward. As a community strategist, a key point he kept reinforcing that resonated with me was that Customers are rarely buying a brand. For instance, they are not buying beer, but relationships and community. Yup!
He says we all should be asking three main questions: What do your customers really want? Can employees deliver real innovation? Do your processes drive consistent measurable progress?
Repeated theme throughout the entire morning was: Who will lead the charge for a Smarter Planet and Dynamic Infrastructure: You! You! You! Rich Esposito, VP of IBM IT Strategy and Architecture Services, specifically called out CIOs, stating they are in a bittersweet spot--being challenged to align with both the demands of the business and the world. He said they are in the best position to lead the journey and transform the waters. The good news is that being a good citizen strategically also helps in lowering total costs in managing IT and business infrastructure in the long run!
In the Pulse twitter chatter, a lot of conversation centered on definitions of Cloud and SOA and the smart planet concept.
Thanks to Guillermo Garcia for letting me borrow his power chord to create this blog!
Thanks to Guillermo Garcia for letting me borrow his power chord to create this blog!
Thanks to Guillermo Garcia for letting me borrow his power chord to create this blog!
Thanks to Guillermo Garcia for letting me borrow his power chord to create this blog!
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  ibmpulse pulse awards pulse09 vegas partners summit 2,838 Visits
I spent much of my time hanging and grooving at the Pulse Business Partner Summit in Vegas today because, hey, I love Business Partners!.
I met some pretty cool people (Melanie, Cass, and Gino below) and was treated to a freshly prepared tofu dish when the kitchen ran out of reserved vegetarian meals since an unexpected number of folks wanted to enjoy tofu as well. Never knew so many people liked tofu. Go figure. Cool. J
After lunch, I was off to the Business Partner Summit’s keynote address.
One of my favorite moments was when Al Zollar, General Manager of IBM Tivoli Software, ignited laughter and applause after mentioning that we were looking forward to an exciting week with Michael Phelps speaking next week, but “hopefully not too exciting.” J
And, of course, my other favorite moment was watching Al announce the IBM Business Partner winners of the Innovation Award and Service Management Solution Award.
See further below for more details on these really groovy companies, folks, and solutions.
Last, but not least, wow, the twitter community around #ibmpulse has just been totally rockin’. So many cool people, things, activities, networking. Viva Pulse at
Winner: Lighthouse Computer Services
Contact: Anne Gromley email@example.com
Solution: Delivery of Tivoli Access Manager as a SaaS to Vantis Life Insurance. Very timely opportunity and provided low cost entry for Vantis Life. *Tivoli Access Manager (theme: SaaS Delivery of Tivoli Product)
Lighthouse Computer Services first provided VantisLife Insurance Company (a provider of affordable life insurance products marketed through the banking industry) with a Security Assessment that revealed critical areas of vulnerability. As a General Business size company, VantisLife was an excellent candidate to benefit from Lighthouse’s unique and innovative solution, the Lighthouse Gateway. The Lighthouse Gateway provides managed security services for corporate identity and access management in a compliant, cost-effective, and industry-leading open solution.
The solution for VantisLife includes Tivoli Access Manager (TAM) for eBusiness and opens the door to supporting VantisLife’s pursuit of the full benefits of IBM’s industry-leading software, including
1st Runner-up: EMA, Inc.
Contact: Wendy Huber-Wichelt firstname.lastname@example.org
Solution: Open access to Maximo db so that calls for pipeline and other right of way locates can be automated and tickets opened for personnel to fulfill those requests. *Maximo (theme: integration)
EMA assisted Orange County Utilities (OCU) of
The solution required EMA to build an interface between Maximo and the state-wide computer application used by Sunshine State One Call of Florida (One Call) to manage excavation requests from contractors and homeowners. EMA also installed an interface between Maximo and OCU’s GIS, providing OCU’s locate staff and locate contractors with the most recent spatial data edits of underground infrastructure.
2nd Runner-up: generationE Technologies
Contact: Payal Kindinger payal.kindiger@generationEtech.com
Solution: Automated runbook by aggregating existing data, ability to deflect call center expense by providing consistent process approaches. *Netcool and Omnibus leveraged (theme: automation). Very innovative integration between Omnibus/Impact and their own runbook application
generationE’s Resolve Runbook Automation solution streamlines event, incident and problem management with context-driven correlation and intelligence through Tivoli Netcool Omnibus and Impact. Resolve is an innovative wiki-based runbook automation system that captures and automate best practices for IT Operations. The solution is designed specifically to promote collaboration and process reuse without the overhead of traditional document management applications.
Resolve’s integrated automation system leverages existing investments in tools, scripts and utilities to transform static procedures into actionable tools from which users can perform diagnostics tests and resolutions on-demand or as a coordinated process in response to alerts. With Resolve, runbooks become actionable and are easy to keep up to date.
The generationE Resolve platform ensures that events are processed with Tivoli Netcool context-specific
diagnostic and remediation procedures. In turn, these best practices are captured as Resolve runbooks with
embedded automations to reduce repetitive actions and minimize MTTR.
Service Management Solution Award
Winner: Ícaro Technologies
Contact: Kleber Stroeh mailto:email@example.com firstname.lastname@example.org
Solution: Selected as winner due to breadth of references, breadth of products deployed, and focus on delivering the "single pane of glass" visibility across entire IT and comms infrastructures.
Advanced Dashboards provides an integrated systems, network and security management view for operators, managers and high level executives, providing end-to-end alignment towards IT service management. This solution collects data to support event correlation, root cause analysis, service availability management,
This integrated dashboard helps increase the overall availability of IT services through the early detection of highly impacting problems and a business-oriented prioritization of events and actions. It also reduces operational costs by clearly indicating root-cause alarms.
With Advanced Dashboards, different management disciplines and products (such as Netcool Omnibus, Impact, Webtop, ITM, Proviso, TNM, TSOM) are integrated into a single solution that entitles a paradigm shift towards a pro-active, service-oriented, operations.
Advanced Dashboards provides an integrated systems, network and security management view for operators, managers and high level executives, providing end-to-end alignment towards IT service management.
1st Runner-up: ReachView Technologies
Contact: Jim Logsdon email@example.com
This solution is impressive for its breadth and depth. It’s a global implementation at one of the worlds largest companies, Ford, and it supports a wide variety of business processes including Inventory Management, Trouble Management, Incident Management, Change Management and Maintenance. It also can automatically identify the problem, determine the impact and severity, and create an appropriate ticket or provision a resolution to the problem.
This solution allows the customer to leverage a heavy investment in Inventory and Provisioning systems and have this information drive a consolidated service assurance platform so as to consolidate and compress operations globally through a highly developed Incident Management System. It really demonstrates Visibility, Control and Automation.
2nd Runner-up: IT-Lifeline
Contact: Brandon Tanner firstname.lastname@example.org
Solution: IBM Tivoli Storage Manager (TSM) data backup and recovery solution.
IT-Lifeline uses a powerful combination of certified engineers, Tier-4 data center facilities, IBM pSeries servers, IBM enterprise SAN storage, and Tivoli Storage Manager to provide online data backup, archive, and recovery services. IT-Lifeline installs Tivoli Storage Manager Client software at the customer site, establishes network communications, and configures the TSM server environment at the
Selected due to strong customer testimonial and "dynamic infrastructure" tie-in of the TSM solution; showcases the kinds of "dynamic" solutions we want customers to achieve with our software.
Tiffany Winman 12000065XB email@example.com Tags:  expo keynotes service-management pulse09 preconference tivoli pulse ibmpulse 2,129 Visits
To continue on my last blog entry…I also got a behind the scenes look at how the conference was coming together in the Expo and general session areas.
Based on the site map below, you will notice that there are three main areas that Pulse attendees will spend much of their time during the conference.
After a very long walk down a winding hallway, you will find the registration area in the
The Pulse general sessions and Palooza area is a very different story since it is located in the MGM Grand Garden Arena, which resides closer to the casino. If you can find witchcraft eatery, then you can find the Grand Garden Arena. See pictures below.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  pulse tivoli registration service-management pulse09 preconference 1,708 Visits
I spent much of today registering for Pulse, getting a sense of the conference layout, and grabbing a sneak peek of the Expo and General session areas. Here's a little preview below.
Barbara, at the registration desk, checked me in and gave me my nifty Pulse badge, cool Pulse bag, which contains the conference agenda, virtual Pulse Expo CD, hand sanitizer, and various fliers.
While registering, I checked out the Pulse bookstore and Pulse logo store. I couldn’t resist picking up a cool girly IBM hat and an IBM beanie baby bee for my son. Ok, maybe the bee is for me. ;) I received a free Pulse bag with my purchase.
When I was checking out the Pulse online area where attendees can check announcements and messages and complete Pulse surveys, I discovered that AllianceTech has a daily drawing for an iPod Touch giveaway based on the completion of Pulse session surveys. Learn more by visiting the laptops against the wall across from the Pulse registration area.
Tiffany Winman 12000065XB email@example.com Tags:  tivoli pulse09 mgm signature pulse grand hotels service-management 1,546 Visits
I arrived in Vegas for the Pulse conference on Friday. I was able to register for the MGM at the airport right next to baggage claim and catch a round-trip shuttle for only $15. This saved me any lines when I actually arrived at the hotel. Sweet!
However, while following the tweets around Pulse, I noticed a pretty big difference in responses to hotel rooms depending on whether one was staying at MGM Grand or Signature.
Pulse attendess praise the MGM Signature hotel rooms because they provide guest areas, kitchenettes, coffee makers, adjustable flat-screen TVs, DVD players, hot tubs, free wi-fi and water, and two fitness centers. Personally, I enjoy the fresh peach roses surrounding key walkways. :) Some of these amenities come at an extra cost to Signature guests--a $20/day resort fee.
While folks staying at the MGM Grand commonly report that the hotel rooms are adequate (even without the extra Signature features), but are missing coffee pots! Coffee in hotel rooms should be standard practice. One saving grace is that there are numerous Starbucks throughout MGM Grand.
So far I only have 2 personal complaints with my stay at the MGM Grand: The smoke in the casinos really hurts my eyes and throat, and my youthful gang of neighbors across the hall kept me up until 6 am with their loud, crazy antics! I just don’t like the competition. ;) Thank goodness they are checking out tomorrow.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  grand pulse women's partner super leaders mgm business-impact business service-management z social-networking tivoli dynamic reception systen business-partner networking international group storage infrastructure 1 Comment 3,688 Visits
1: the exchange of information or services among individuals, groups, or institutions ; specifically : the cultivation of productive relationships for employment or business
2: the establishment or use of a computer network
I got this definition of networking from the Merriam Webster's website. It says networking is noun. Although I was an English major with pretty decent grades, this seems a bit illogical to me. I mean, networking implies that you actually have to do something like shake hands with a colleague, call a prospect on the phone, tag friends in a facebook picture, ask contacts to endorse you on LinkdIn, or send out a tweet via Twitter.
The point is, you can't do nothing and be networking. So just add the little word "am" in front of networking, as in, "I am networking at Pulse."
You have a verb, and it's logical! See how easy it is? Here are a few great opportunities for networking at Pulse:
Pulse 2009 Networking Receptions
Pulse is an unparalleled opportunity for networking with like-minded professionals. Attendees can meet new contacts or catch up with familiar faces at one of our networking receptions. You must be registered for Pulse 2009 to attend a Pulse networking reception. Here are a few already planned that you might want to attend:
Conference Center Level 1, Rooms 113-114
Sunday, February 8, 4:00 PM - 6:00 PM
Cocktails and hors d'oeuvres
Pulse attendees can meet others from their country or geographical region. Members of the Pulse Team will be on hand to welcome and provide guidance for navigating the conference to make it a productive and enjoyable experience. Attendees can also talk with representatives from the IBM organizations and discover IBM resources that can have a positive impact on your business. Sign up for the International Connection Reception by emailing Sheila Boyle with the subject ICR-YES to firstname.lastname@example.org
IBM Service Management for Business Leaders
Conference Room 311
Monday, February 9, 6:00 PM -7:30 PM
Appetizers, beer and wine
A convergence of key economic and technology trends compels today's business and IT leaders to place unprecedented focus on service management. Join Kristin Hansen for a continuation of these conversations from the IBM Service Management for Business Leaders session and more at a special Pulse reception. Catch up with established colleagues or develop new acquaintances. Attendees who attend sessions in the IBM Service Management for Business Leaders stream are invited to this reception.
IBM ISS Business Partners
MGM Grand Room 314
Monday, February 9, 6:00 PM -7:30 PM
Mediterranean Tapas Bar
All registered Reseller and Systems Integrator BPs are invited to join hosts by Dan Powers, Jay Leary, Bob Kalka, and Marc Van Zadelhoff for a special reception for networking and noshing. To register, please contact Kathy LeNoir at email@example.com.
System z Clients
Tabu Ultra Lounge at the MGM Grand
Monday February 9, 2009, 6:30 PM
Cocktails and hors d'oeuvres
System z clients are invited to a special reception hosted by Dot Alexander and Karl Freund. Continue conversations from the sessions, catch up with familiar colleagues, or establish new acquaintances. Attendees are asked to present their conference badges for admission.
IBM Storage Clients
MGM Grand Conference Center Ballroom 309
Monday, February 9, 2009, 6:30 PM to 8:00 PM
Cocktails and hors d'oeuvres
IBM Storage clients are invited to mingle and network with storage peers from around the world as well as IBM Storage executives. Don't miss this opportunity for quality discussions as well as some fun! Please confirm your attendance by January 30, 2009 with your IBM Sales Representative.
Super Women's Group
MGM Grand, Third Floor Convention Foyer
Tuesday, February 10, 6:00 PM - 7:00 PM
Cocktails and hors d'oeuvres
Join host Laura Sanders, Vice President, Tivoli Development for the Super Women's Group Reception at Pulse 2009. Enjoy refreshments while you mix and mingle with other women in technology! RSVP by February 1, 2009 for the Super Women's Group Reception by adding it to your schedule with the Pulse Agenda Builder.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  tivoli technical training service-management pulse experts solutions labs partners 1,841 Visits
Last year at Pulse, our customers repeatedly told us their favorite thing about the conference was meeting the technical experts and gurus who build, use, and provide services for IBM products. If this is on the top of your "todo" list, check out the following opportunities to network and engage with some pretty cool technical people at Pulse.
View some videos of customers and experts at Pulse
Meet the Experts
Meet the Experts is an opportunity for IBM clients and Business Partners to engage in informal discussions with the technical leaders responsible for designing, coding, testing and supporting the broad portfolio of
Sunday 06:30 p.m. – 08:30 p.m.
Monday 12:30 p.m. – 08:00 p.m.
Tuesday 12:30 p.m. – 06:00 p.m.
Wednesday 12:30 p.m. – 03:30 p.m.
Pulse Expo Theater
Expo theater presentations complement all the excitement and activity in the solution center. We've built a solid schedule of quick, 20-minute sessions from IBMers and IBM Business Partners to enhance your Pulse learning and education experience even further. Look for the topics and schedule in the Solution Expo Addendum.
Sunday 07:00 p.m. – 08:30 p.m.
Monday 01:00 p.m. – 08:00 p.m.
Tuesday 01:00 p.m. – 06:00 p.m.
Wednesday 01:00 p.m. – 03:30 p.m.
Labs provide an excellent opportunity to get deep technical hands-on experience with
Labs will be open
Rooms 301-305 (Conference Center, Level 3)
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  economy obama ibm sam maccarran investment smarter tivoli smarter-planet barack palmisano president infratructure las-vegas pulse planet stimulus 1 Comment 50,200 Visits
If you’re one of thousands of people flying into McCarran International Airport today for Pulse 2009, then you already know that we are about to explore building a smarter planet through a dynamic infrastructure with IBM Service Management. Are you ready? Good! The next thing on your agenda should be to visit The Top Six Pulse Social Networking Tools so you can decide how you want to keep in touch with friends, colleagues and clients during Pulse.
If you are not one of the lucky ones with this event already on your agenda, it’s not too late! Come by the MGM Grand and head over to the Pulse 2009 registration desk.
But, you ask, what is Pulse and why should you care? Good questions. We have the answers.
Pulse is a conference dedicated to building smarter IT infrastructure. You should care because smarter infrastructure is by far our best path to creating new, globally competitive jobs and stimulating growth. IBM research shows that focused investment in just three areas -- healthcare IT, smart electric grids and broadband -- could yield almost one million new jobs within one year.
Come to Pulse to find out what President Obama already knows from his post-inaugural meeting with IBM Chairman, Sam Palmisano: building a smarter planet through a dynamic infrastructure is the fast track to rebuilding a vibrant, globally competitive economy.
“ Even as this plan puts Americans back to work, it will also make the critical investments in alternative energy, in safer roads, better health care and modern schools that will lay the foundation for long-term growth and prosperity, and will invest in broadband and emerging technologies, like the ones imagined and introduced to the world by people like Sam and so many of the CEOs here today, because that's how America will retain and regain its competitive edge in the 21st century."
-President Barack Obama
Tiffany Winman 12000065XB email@example.com Tags:  flickr service-management forums twitter tivoli pulse tools webcasts social-media youtube social networking facebook 2 Comments 4,330 Visits
Top six Pulse social networking tools
Use the following Pulse community resources to stay in touch, in tune, and in sync before, during, and after Pulse.
àPulse blog: For getting conference announcements, live blogging updates, and daily highlights right from the Pulse kiosk or your laptop.
àPulse community: For managing your contacts at Pulse, real-time forum topics, and feedback on the conference and sessions. Recommend meetups, advertise your activities at Pulse!
àPulse on Twitter: For contributing to real-time buzz, insights, comments and questions from Pulse attendees and organizing spontaneous meetups online or via your cell phone.
-Use #ibmpulse in Twitter search to see tweets of others.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  training tug pulse benefits user-group tivoli pulse09 tuc service-management 1,676 Visits
If you are a member of the Global Tivoli User Community (TUC), you are in for a special treat at the Pulse conference this year. Danyel Otteson, program manager of the Tivoli User Community, shares some of the things you can expect.
Q: What special benefits do TUC members get for the Pulse conference?
Also, the first 25 members to visit the User Community Networking Area get a special gift.
Free Certification testing, labs and meeting of the experts are all activities that help enhance our skills and knowledge. If members are looking for indepth training, they can go deeper with pre-conference and post-conference sessions.
Both pre- and post-conference sessions include expert instruction on configuration and management of specific
Pulse attendees also get 20% off training courses for the rest of the year!
Danyel: All members are invited to visit the "User Community Networking Area" in the Pulse Expo (at the end of aisle 100) to meet other members and learn what is new. While in the Expo, TUC members can pick up a special button that will identify their specific user group. We are also displaying Tivoli User Community shirts that can be ordered online. What could be cooler than showing your pride for the user community by wearing User Community logo merchandise? Don't miss out! I look forward to meeting old and new TUC members in Vegas!