Your infrastructure is already expanding, whether you like it or not. The question is: will you have the ability to see it, control it and automate it across cloud, smart physical infrastructure, enterprise mobility and data analytics?
Attend the Day 1 Opening General Session and find out how to gain the Visibility, Control and Automation you need to achieve “Business without Limits.” You’ll hear from customers who are already starting to achieve Business without Limits. IBM Tivoli General Manager, Danny Sabbah, and Robert LeBlanc, who heads up IBM’s Software Middleware Group, will also be sharing their insights and vision. Also featured will be performances by the highly acclaimed revolutionary a cappella group, Naturally 7!
DAY TWO, March 6, 2012
The destination is “Business without Limits.” But how do you get there? Attend the Day 2 General Session for an in-depth look at Visibility, Control and Automation in action! A panel of IBM customers will share what they’ve learned on the journey to achieving Visibility, Control and Automation across their entire infrastructure. IBM Tivoli’s VP of Strategy and Development, Jamie Thomas, and VP of Open Standards, Angel Diaz, will outline a “roadmap” for optimizing your infrastructure. You’ll also hear about IBM’s broader roadmap around Smarter Computing, from IBM Senior VP and Group Executive Software Group, Steve Mills. And you won’t want to miss featured performers, “America’s Got Talent” finalists, illuminate!
DAY THREE, March 7, 2012
What innovations in analytics and computing technology will the future bring? Join us for the Day 3 General Session and you’ll get an exciting glimpse into the innovations of the future. Find out how the advanced analytics used in Watson are being put to work in businesses around the world. Discover what the data center of the future will look like, in the year 2020 and beyond. Finally, you won’t want to miss our featured guest speaker, co-founder of Apple Computer and Innovator, philanthropist and entrepreneur, Steve Wozniak!
When people ask me what Tivoli does or what is service management, my first impulse is to launch into this:
IBM Service Management represents an evolutionary leap forward in managing services. IBM Service Management provides the integrated Visibility, Control and Automation™ that you need across business and technology assets to help overcome roadblocks to innovation. It enables you to better achieve your business objectives and maximize the value from all of the assets that support your operation.
But its even easier than that. We do what any good business must: save customers time and money, while enabling them to delight their own customers. For instance, the gecko and the hairdo keep telling you every day of your life how easy it is to save with them. What they don't tell you is that those savings would be impossible without loads of data housed in systems run on software that organizes chaos to help make business sense. That's what we do. Of course, there is a lot more to the story and we hope you'll come to Pulse for the rest.
Here's a little something to dance in your head while you score holiday gifts online this season:
At Pulse, we're going to showcase what we do best. We're also going to bring brand new solutions, roadmaps for forthcoming development, sessions with domain experts and real human clients, and solution demos that show you how to save money and keep customers coming back to you.
We'll have some fun too. I'll tell you more about that later.
Pulse 2012 is March 4-7 at the MGM Grand Hotel in Las Vegas, Nevada. Early Bird registrationcan save you up to $700 but the offer expires on December 16.
Though you may still be in a Tryptophan cloud, you can get a Cyber Monday deal on IBM Cloud stuff by registering for Pulse today! Don't wait until March 4, and don't even wait until December 16 (when this offer is over for good). Do these three minute steps right now save an extra $700 on your Cyber Monday savings adventure!
And any other awesome firm that is willing to collaborate with IBM by showcasing your business and technology leadership at Pulse.
The benefits are simple, but long reaching. We estimate over 7000 people will pass through the Pulse Expo. And with them, limitless opportunities to progress and develop leads in an environment super charged with the brightest talent, sharpest skill and most focused energy in the industry. If you were there last year, you know what I am talking about and are probably already committed to a Pulse 2012 sponsorship.
Although half of the sponsorship opportunities are still available as of today, they are being scooped up faster than previous years. Friends, now is the time to lock in your Pulse 2012 Expo Sponsorship. Book before December 16 and save a hefty $5K, unless you are a Pulse 2011 Sponsor Alumnus, then you save $10K. These are going fast, and it's no wonder. Just don't say I didn't tell you about it.
Every year, about this time, the creative juices start to flow as we start to gear up for IBM Pulse. Which stream will have the most interesting success stories? Which industry will produce the most creative abstract for a client presentation? What will energize clients to participate at Pulse? Who will get their 5 mins of fame at Pulse? All good questions! Let's see if I can help to answer them.
For years the Enterprise Asset Management track has been one of the largest at Pulse. This year, under the Smarter Physical Infrastructure stream, EAM will have 84 sessions. New this year will be 24 sessions under the "Industry case studies" track, which will no doubt produce some interesting submissions. Last year we had an agricultural industry submission that drew rave reviews. Refer here to see the diversity of industries in Latin America that were covered......from the Brazilian Confederation of Agriculture and Livestock (CNA) story to Cristal Chile a bottle manufacturer .
Maximo Asset Management solutions have a broad industry presence and we hope that by having 24 sessions dedicated to industry case studies we will be able to touch as many industries as possible. Have you submitted your proposal yet? Click here to submit.
Another incentive that we created this year in order to solicit your creativity, is the 'If only I had Maximo" home video campaign. If you are anything like me, as I encounter the daily tasks of maintaining a household, I'm constantly wishing I had Maximo to help with the maintenance, upkeep and warranty records for my house. I mean who wouldn't want an automated work order generated directly to take care of all of the machinery around the house and implement preventive maintenance schedules?
Of course Maximo isn't for home use, but we created this campaign (click here) to see if we had any creative folks out there who were looking for 5 mins of fame at Pulse. We think that this will also be a good way to expand our social media presence and get the community more engaged. How many of you are following our blog ? Are you a member of our community? We continue to grow and are always posting the latest & greatest activities for Maximo.
Take a look at our latest video which I filmed on a local goat farm.........can you see the similarities to the CNA story?
I hope this has inspired you to create your own home video & submit it for your 5 mins of fame at Pulse. Reminder of the link.
With two weeks this weekend (edited 11/4/11) to pull your Pulse 2012 session proposal together, we thought it might be helpful to share some examples of abstracts from accepted proposals from last year. Keep in mind that this year's theme is Business Without Limits and we are seeking to understand how you gained visibility, control and automation to deliver better business outcomes. Scott Hebner talks a bit about our plans for Pulse 2012 in this video invitation, but let us know @ibmPulse if you have any questions. Don't forget to register during early bird registration by December 16 if you do not plan to speak at Pulse and attend the conference complimentary. Early Bird registration can save you up to $700 off registering onsite.
Examples of Paper Proposals at Pulse 2011
Session title: Citi's Initial Experiences in Creating a Global Development Cloud
Session abstract: In 2010, Citi embarked on a project to create a cloud computing environment for its global application development organizations. This presentation by the executive responsible for the development project provides insights to Citi's experiences in the areas of defining the business problem being solved, defining user requirements, technology and product selections, and challenges experienced in getting the cloud into production in late 2010.
Session title: How Aetna Achieved Major Savings in Storage Management with Tivoli Storage Productivity Center 4.2 -- WIth an Update on TPC Future Directions from IBM
Session abstract: Come to this session to hear how Aetna achieved a fifty percent reduction in the time needed to manage their storage environment by upgrading to Tivoli Storage Productivity Center (TPC) 4.2. This savings was achieved through a combination of deploying TPC's storage resource agent technology, reducing problem determination time through TPC's enhanced topology views, and accelerating decision-making as a result of improved data availability, quality and accuracy provided by TPC. Thanks to these improvements, Aetna was able to reassign several full-time employees to new strategic initiatives. In addition, this session will give a preview of IBM's strategy and future plans for Tivoli Storage Productivity Center.
Session title: How Tata Consulting Helps Drive Efficiency Gains with Maximo at an International Paint Company
Session abstract: Tata Consultancy Services (TCS) is a leading global IT services organization and an IBM Premier Business Partner. TCS IBM-certified experts provide full service consulting and implementation of IBMs Maximo and Tivoli suite. TCS has several success stories in deployment of Asset Management solutions. One such implementation was for a leading global industrial paints manufacturer, for which TCS integrated multiple versions to a single global instance of Maximo 6. It was deployed over 20 sites, and made available in various languages supporting multiple operations including Maximo Mobile Inventory Manager. Complex workflows were configured for purchase order and work order approvals, which in turn called functions to automatically print and email the approved records. The system was integrated with multiple enterprise systems in various operating units like Oracle Apps, APPX & SCADA. The solution resulted in high system availability, less failures and improved stability.
Session abstract: Upgrading mission-critical software that runs a 24x7 distributed scheduling operation in a large enterprise, with thousands of endpoints, is a daunting task. This presentation will highlight some of the challenges that were overcome in order to upgrade the MetLife job scheduling environment from a legacy Tivoli Workload Scheduler (TWS) 8.2.1 infrastructure to a modern TWS 8.4 infrastructure, while minimizing risk and avoiding downtime. Fix Pack 5 fixes/enhancements will also be covered in this presentation.
Proposals will include a 100-word abstract that outlines a unique organizational experience based on, but not limited to, one of the following scenarios:
Cloud deployment and management: share your journey with cloud and discuss techniques for deploying, managing and securing your cloud environment
Asset Management: how has your organization achieved greater efficiency in asset management by managing traditional IT, physical, and emerging smart assets
Service availability and performance; advancements in increasing service availability and quality including visibility of services and the networks, systems and applications supporting them
Service provider networks and services; how you leveraged IBM solutions to deploy and manage new next generation services (4G, cloud)
Stories about innovation and transformation; including smart buildings, smart grid, smart healthcare; and how IBM helped your organization deliver new types of products and services
Service delivery: Discuss how IBM solutions helped you achieve greater levels of collaboration across development and operations; how automation has helped you achieve greater levels of agility
Security, risk and compliance; how your organization has improved its security, risk or compliance posture with automated threat, identity, access and security controls.
Industry-specific implementations that explore how your organization implemented an industry-tailored service architecture and how this played a role in innovation and/or service delivery
Virtualization: discuss your solutions for provisioning, scheduling, storage and optimization of hybrid, virtualized environments and their impact on efficiency and cost-savings
Your abstract should include:
Initial business challenges and objectives
Statistics about your deployment layout and company
The IBM solution/products applied by your organization
How the IBM solution/products help address the pain points
Today's Pulse blog is submitted by David Boye, IBM Program Manager for Tivoli Storage.
Interested in sharing your story about IBM's storage solutions at Pulse this year? The Pulse 2012 Call for Papers is in full swing! We encourage you to speak about how your storage management solutions help you maximize and protect information. Your session can address best practices or your companies' implementation story.
Your presentation might also outline insight into trends and dynamics that are shaping your industry. If you choose to follow this approach, describe any background materials you will be using to illustrate your point. Details are good! A thorough description of the best practices, value proposition, or technical aspects you plan to discuss will help us understand and evaluate the proposal.
And if you are interested in participating in a panel discussion related to your area of expertise, make a note of that in your submission.
Speaking at Pulse is a great way to increase your profile among a group of elite professionals and maximize your conference experience. And....clients and Business Partners who present at Pulse are eligible for complimentary admission to the conference (one per company, per session).
Some ideas for your Storage presentation could include:
Storage and Cloud: Discuss the role of storage in the cloud services and how your IBM storage solutions can restore operations quickly following any type of data disaster, while ensuring optimal utilization and performance of storage resources in the Cloud.
Application Protection: Discuss how to secures business critical application data for a wide variety of databases, mail programs, ERP solutions, and application servers, ensuring reliability and data integrity.
Backup and Recovery: Talk about how your company protects data by storing backup copies on offline and offsite storage, and employs multiple smart-data techniques to make data backups.
Business Continuity Service Level Protection: Discuss your requirements and implementation of IBM solutions for high data availability and quick recovery from downtime in order to stay competitive.
Storage Virtualization: Talk about how your company was able to reduce the complexity and costs of managing SAN-based storage environments. Discuss how IBM storage virtualization solutions helped you address this.
As the November 7 deadline to submit Pulse 2012 session proposals approaches, I realize some of you might be waiting for some spark of inspiration to submit your proposal. Here are FIVE reasons to take the stage at Pulse.
5. Raise your profile with a key audience of 7000 influential pros.
You have something to say and we want to listen.
4. Get in free!
Only one speaker per company, per session qualifies for the free speaker pass. We also need to make sure we are allowed to give you a free pass. More information here
3. Hang out VIP style!
Exclusive Client Speaker VIP lounge. Nuff said.
2. You've already done the hard part.
You already solved those nasty problems you worked so hard on. Just submit an abstract of 100 words or less by November 7 for consideration. It should align to one of our tracks. Like this but your own story:
1. Your leadership is in demand.
Pulse is the place where innovative leaders collaborate in an effort to optimize the world's infrastructure. Speak at Pulse and lead the way in solving some of today's most pressing challenges.
The descriptions of our streams and tracks are not yet posted on the website, but you can read about them here, then submit your proposal to any of the following tracks at
Then register for the LIVE#ibmpulse 2012 Webcast 9/28 where you can get all the details on speaking at Pulse, including whether or not you are eligible for a free pass!
Stream 1: Cloud and Smarter, Flexible Infrastructures
Businesses rely on their data center technologies to enable rapid innovation and the agility needed to respond quickly in today's highly competitive environment. Change management, provisioning, monitoring, scheduling and other key IT processes require a robust platform that can deliver services in a variety of ways, including virtualization, cloud computing and other delivery options. This stream will bring together clients, end users, systems integrators, IBM Business Partners and service management experts from across IBM to share best practices, roadmaps, real-world experiences, implementation examples and more.
Track 1: Service Delivery and Process Automation
The ability to quickly transform a business requirement into a business service is fundamental to the success of today's organizations. This track focuses on how IBM Tivoli can help create an effective approach to managing service requests, incidents, change and configuration, and provisioning with an integrated set of IT service management solutions. Submit to this track
Track 2: Service Availability and Performance Management
If you're in operations, you understand the pressure to ensure high service availability and performance. This track will illustrate how IBM solutions provide the visibility and control required to manage critical business services in dynamic conditions in ways that are cost-effective and seamless to clients. Presentations will emphasize best practices and implementations – highlighting the use of common integrations, such as navigation, workflows, visualization and reporting.
Submit to this track
Track 3: Storage Management
IBM offers an extraordinary range of systems, storage, software and services based on decades of innovation -- all designed to maximize and protect information, a critical business asset. This track will explore how storage management solutions can address this challenge through a wide range of presentations that include best practices, implementation stories and case studies.
Submit to this track
Track 4: Collaborative Development and Operations
This track covers collaborative development and operations across the lifecycle in the context of service management, focusing on the principles of ITIL and other IT process methodologies. Key topics will include organizational collaboration, application performance, automated deployment and cloud computing. Ideal for architects, developers, process, and operations managers this track will highlight success stories and panels from clients and industry experts on how organizations can accelerate the delivery of high quality applications and services.
Submit to this track
Track 5: Cloud and New Models for Service Delivery
Cloud computing and new delivery models are transforming the client experience and the economics of service delivery. This track will explore how private and public clouds can be securely harnessed – whether you choose to build your own, leverage prepackaged solutions, or have cloud delivered as a service. Sessions will explore how clients can successfully secure, visualize, and ensure the performance of virtualized and hybrid environments.
Stream 2: Smarter Physical Infrastructures
This stream will highlight key topics such as Enterprise Asset Management, Integrated Workplace Management Smarter Buildings, and industry-specific challenges that span integrated physical and digital infrastructures. Topics will focus on managing asset lifespan, energy efficiency, space planning and real estate portfolio management.
Track 1: EAM Best Practices
In this track we will discuss and highlight techniques, processes, activities, and or incentives deemed extremely effective in delivering world-class best practices at your organization. Sessions will highlight quantitative and qualitative ROI and Return on Asset (ROA) data such as equipment uptime, inventory carrying costs, labor utilization, regulatory compliance, and maintenance operations.
Submit to this track
Track 2: EAM Implementation and Upgrades
This track will feature customers sharing their implementation or upgrade stories from legacy versions to the latest release including planning, tools and tasks involved, post implementation/upgrade review, and the improvements they have leveraged in architecture, functionality, security, and scalability.
Submit to this track
Track 3: EAM Extended Usage
Sessions in this track are designed to showcase the value of Maximo and TRIRIGA through their functional add-ons. Areas of interest for Maximo may include mobile, scheduling, linear, spatial, asset configuration manager, service provider, service request manager, and HS&E. Areas of interest for TRIRIGA may include request central, workplace reservation manager, strategic facility planning, viewer, application builder, and mobile to name a few.
Submit to this track
Track 4: EAM Technical Sessions
These technical sessions are designed to be co-presented by an IBM subject matter expert and a client or group of users in a panel setting. Areas of interest may include: workflow, reporting, migration, monitoring, archiving, and integration. Clients submitting an abstract will be mapped with the appropriate subject matter expert.
Submit to this track
Track 5: Maximo Utility Working Group (MUWG)
IBM is pleased to announce that the Maximo Utility Working Group (MUWG) agenda will focus on electric, gas, water and wastewater presentations and incorporate the new Maximo Supply Chain Users Group presentations. Waves of change brought by deregulation, globalization and new regulatory requirements have brought new challenges. Share your story on how you are leveraging Maximo to address these issues and other key challenges at your plant.
Submit to this track
Track 6: EAM Industry Case Studies
In this track we would like to hear from a multitude of industries: Energy, Manufacturing, Transportation, Chemicals & Petroleum, Mining, Life Sciences, Telecom, Facilities, Finance, and Public Sector – including State, Local, and Federal Government users, to highlight how you have addressed your industry- specific challenges with TRIRIGA and IBM Maximo Asset Management, more specifically by using one of Maximo’s industry solutions.
Submit to this track
Track 7: Smarter Buildings
This track features IBM solutions for Smarter Buildings that allow building owners and managers to analyze and optimize real estate and facilities operations. IBM solutions for Smarter Buildings help customers create energy, operationally and space efficient buildings and helps them do so in a sustainable manner.
Submit to this track
Track 8: Smarter Cities
This track features IBM Smarter Cities solutions that allow customers to synchronize and analyze efforts among sectors and agencies as they happen, giving decision makers consolidated information that helps them anticipate—rather than just react to—problems so they can manage growth and development in a sustainable way.
Submit to this track
Track 9: Integrated Workplace Management
This track features solutions from TRIRIGA, an IBM company, that provide customers with advanced intelligence to help them make strategic decisions regarding space usage, evaluate alternative real estate initiatives, generate higher returns from capital projects, and assess environmental impact investments. Submit to this track
Stream 3: Security and Compliance
The boundaries of today’s business infrastructures are being extended and sometimes obliterated by the emergence of cloud, mobility, social business, big data and more. Where does your business ecosystem start and end? Whom do you trust and whom do you not? We’ll address these key security and compliance challenges in this track, demonstrating how IBM’s security intelligence solutions can become the enabler of a business without limits.
Track 1: Securing Emerging Technologies
Embracing new technologies, such as virtualization, cloud, and mobile computing, is an important aspect of how organizations stay competitive. However, the same technologies that can accelerate efficiencies can also pose new security challenges. This track will highlight how IBM can help you stay ahead of the evolving threat landscape and at the same time leverage the innovations made possible by emerging technology.
Submit to this track
Track 2: Securing the Infrastructure and Mitigating Threats
A secure infrastructure is not a static infrastructure. Every day, organizations have to face new security challenges, and the most successful organizations will be the ones that can not only react to these new challenges, but also anticipate them. In this track, we’ll review some of the latest threat research and provide insights on how you can mitigate those threats, and optimize your infrastructure at the same time.
Submit to this track
Track 3: Managing Compliance and Audit for a Secure Organization
Regulatory and industry requirements—which are often disconnected or even contradictory—are increasing, making it difficult for enterprises to keep up without draining valuable resources. This track will focus on what it means to effectively manage compliance and audit in a world where the only constant, is constant change. Sessions will feature best practices and user experiences with designing, enforcing and monitoring security policies for users and their activities, information, systems and processes.
Submit to this track
Stream 4: Leveraging Mobility
This track will explore how mobility is playing an increasing role across the enterprise. From standard voice and data services to business critical applications, mobility technologies are becoming critical to business operations. This stream will explore challenges around delivering and managing wireless mobility technologies, highlighting how visibility, control and automation play a vital role in the deployment and adoption of new services.
Track 1: Service Assurance for Communications Service Providers
This stream will explore how effective network and service assurance enables control of the entire communication and content management infrastructure. It will discuss strategies and methods for gaining greater visibility into how key network and application elements impact service quality and delivery. Sessions will highlight best practices and client experiences across service quality management, event and performance management and other OSS/BSS functions.
Submit to this track
Track 2: Cloud Service Providers
Communications service providers (CSPs) around the world are looking for smarter ways of doing business. This track will explore the challenges around the deployment of a cloud services environment. It will feature customers who have expanded their portfolio of offerings to cloud and highlight how CSPs can quickly and cost-effectively create, manage and monetize public and private cloud services.
Submit to this track
Track 3: Mobility and Endpoint Management
This stream will explore how mobility is playing an increasing role across the enterprise – spanning the broad array of mobile devices, endpoints and networks that support enterprise mobility. From hot topics such as endpoint management and security and mobility technologies from Lotus, this track will cover how progressive companies are leveraging technology to enable companies to conduct business in entirely new ways.
Submit to this track
Submit your proposal a line with any of the above tracks at http://bit.ly/oaAv2b
Hi everyone, I wanted to let you know that Pulse 2012 Call for Speakers will open next Monday on September 19. I wanted to give you a heads up to get your ideas flowing and submit your session proposal as soon as you're ready, which you can do at ibm.com/pulse
Also, mark your calendar for the live Q&A webcast on September 28 where you can ask the IBM subject matter experts anything you want to know about presenting at Pulse. Follow @IBMPulsefor details about the webcast and other Pulse updates.
Here is a sneak peek at the Pulse 2012 includes the five major streams, and their respective tracks:
Cloud and Smarter Flexible Infrastructures
These sessions will explore keys to innovation with agility
with a robust service delivery platform that includes change management,
provisioning, monitoring, scheduling, virtualization, cloud computing
Service delivery and process automation
Service availability & performance Mgmt
Collaborative development & operations
Cloud and new models for service delivery
Smarter Physical Infrastructure These
sessions will highlight industries where IBM Maximo Asset Management
and TRIRIGA help increase asset lifespan, ROI/ROA, labor efficiency and
supply chains, space planning, and project and portfolio management.
EAM Best Practices
EAM Implementation & Upgrades
EAM Extended Usage
EAM Technical Sessions
Maximo Utility Working Group (MUWG)
EAM Industry Case Studies
Integrated Workplace Management
Security and Compliance
These sessions will address key security and compliance
challenges and demonstrating how IBM security intelligence solutions can
enable secure business amidst the emergence of cloud, mobility, social
business, and big data.
Securing Emerging Technologies
Securing the Infrastructure and Mitigating Threats
Managing Compliance and Audit for a Secure Organization
These sessions will explore the expanding role of mobile technologies
across the enterprise, and the vital role of visibility, control and
automation in the deployment and adoption of new services.
Service Assurance for Communications Service Providers
Cloud Service Providers
Mobility and Endpoint Management
Clients and Business Partners selected to deliver a Pulse education
session may be eligible for a complimentary full conference pass valued
at USD $1,995. After legal review of applicable laws, IBM will determine
eligibility for a complimentary pass on an individual basis. Conference
registration includes meals, education sessions, EXPO Solution Center,
and networking events Sunday evening through Wednesday. Travel and
living expenses are not included and will not be reimbursed. The
complimentary pass for delivering an education session at Pulse is
limited to one client or Business Partner per company per session. IBM
will inform individuals of eligible status and provide any additional
required documentation. IBMers are not eligible for a free pass to
Pulse for presenting a session.
And here's a video I think you'll like if you are concerned about things we will address at Pulse.
The Pulse and User Group teams at Tivoli invite you to take advantage of an exclusive opportunity at your local Pulse Comes to You (PCTY) event. When your User Group members attend your local event, we'll reserve a VIP area dedicated for your networking, lunch and meeting space following the event. Or, you can choose a mini-booth to promote your user group and recruit new members.
For more information, contact Hope Ruiz at firstname.lastname@example.org.
The following videos feature Tivoli User Group members who leveraged PCTY Austin as an opportunity to meet up.
Whether you’ve already taken a spin with IBM, or you’ve been sitting it out waiting for a better partner, take the next step in deepening your understanding of what Integrated Service Management means for a smarter business infrastructure. . . deep in the heart of Texas!
At these events, you will hear how integrated service management from IBM is the way to optimize your infrastructure and manage complexity and risk. It's the way to deliver new, innovative services and dramatically change the economics of service delivery. It's the way to build a smarter planet.
Ready? Here we go . . .
Step One: Register for Houston or Austin or both of these complimentary one-day events.
Step Two: Implement service management solutions and apply best practices suited to enable IT, Line of Business, and C-level roles deliver quality services, manage risk and compliance, optimize business investments and accelerate business growth. Steve Mills can explain how in more detail.
Here’s a brief sample of what you’ll learn about at Pulse Comes to You in Houston and Austin:
Want to learn more before the event? Check out client sessions from Pulse at pulse.vportal.net including:
You might have heard the news today that the Austin City Limits Festival, one of the crown jewels of my hometown’s economy, announced the schedule for the three day September music festival. From Rock & Roll Hall of Famer Stevie Wonder to newer favorites Coldplay and Arcade Fire, ACL 2011 will offer the best of the best.
And if the best roadshows always include a gig in Austin, then Pulse Comes to You is no exception. This year, Pulse makes a stop in the Live Music Capital of the World, which has also earned the moniker Silicon Hills for a concentration of diverse technology innovation and the beauty of the Central Texas Hill Country.
Leading the lineup at Pulse Comes to You in Austin is a keynote on Integrated Service Management for a Smarter Planet, followed by four tracks of break out sessions including Managing the Virtual World, Compliance – Protecting the Organization, Optimizing Your IT Investment, and Managing Your Assets. The all day June 9 event at the Westin Domain starts at 8:30 am, includes lunch at noon, and wraps up with a networking reception at 4:00 pm. Register for this free event today.
Sorry there won’t be any Pulse Palooza at PCTY Austin, but they don’t call Austin the Live Music Capital of the World for nothing. Go to the Austin Chronicle and see what’s happening in A-Town after hours!
Not that any of you are going to be tempted to hop up on stage during a PCTY Austin session, snatch the mike from the speaker, and insult them while praising another speaker. . . but if you were, well, we don’t cotton to that around here. Just saying.
In this video blog, IBM VP of Tivoli Strategy and Development Jamie Thomas, Turbo Todd, and Scott Laningham discuss the marriage of Integrated Service Management and Business Process Management at Impact.
What? You were expecting royal gossip on William and Kate on the Pulse blog? LOL
Wait! Don't go! I'll give you five good reasons to watch the video, which also happen to be five good reasons to support a marriage of integrated service management and business process management. Which also happen to be five CRAZY issues IBM is addressing with Integrated Service Management with the help of Jamie’s insight and leadership. I'll even tell you where to get more information on each.
How can Integrated Service Management help organizations facilitate the cultural shift required for successful business transformation? Learn more.
How do you cross the chasm between application development and the operational domains? Learn more.
How can your organization manage and optimize the lifecycle of an asset? Learn more.
How do you build Security into the design to get ahead of threats? Learn more.
How can the DeveloperWorks community benefit from Integrated Service Management Connect? Learn more.
Thanks, Jamie. Not only are you tremendous asset to the development and strategy of Integrated Service Management, but you are also a member of the growing body of IBMers proving that women are perfectly suited to technical leadership. Brava!
Jamie's presentation entitled "Business Agility through Service Management and Operations Excellence," will lead the Tivoli and Integrated Service Management participation at Impact 2011, also to feature Dave Lindquist, VP and CTO, Tivoli Software, on “Enhancing Cloud Strategy and Architecture with IBM's Integrated Service Management,” and Allison Kingburg's Inner Circle session on Application Performance Management from a customer's context.
Additional Tivoli @ Impact highlights include:
Over 40 sessions - 13 of which will be led by Tivoli.
A booth in the Solutions Expo dedicated to Integrated Service Management (Automation, Image Management, Cloud, and Security).
Representation at three other booths, including the 'Private Infrastructure Cloud' booth within the Smarter Computing zone, the 'Integrated Service Management for IBM zEnterprise' booth, and the 'IBM Solutions for Smarter Communications' (CSP2) booth.
Got comments or questions about ISM at Pulse or Impact? Post them here and we'll continue and expand the collaboration Jamie has been talking about.
I do not visit relatives during the holidays anymore. Especially if it involves air travel. It all started when I got engaged in 2000. As twenty-somethings that hadn’t quite cut the apron strings from each of our families (both ½ day plane trip from Austin, TX) we decided to spend half of our two-week break in Florida with his family and the other half in North Carolina with mine. A great plan, right? Not. The trip was clearly cursed by the travel gods as way too ambitious during the holidays. In Florida, husband-to-be spent the day in the infirmary at Disneyland before requiring emergency dental surgery. In NC, while everyone worried they’d lose power because of Y2K, I thought I was dying of the flu. Literally adding insult to injury, the airline lost our luggage on our way home.
You’d think that trip was enough to render me superstitious against Christmas travel. But fast-forward a couple years into my newlywed era when I was eager to take the show on the road again, this time to introduce my beautiful baby girl, who by then was 18 months old and teething. She also had a minor ear infection, but she had a lot of those back then and if we stayed home for every one we’d never make it out for groceries. A quick trip to the pediatrician confirmed that air travel was perfectly safe as long as we continued her antibiotics. Parents of the world, you know what antibiotics can do to a toddler’s digestive tract.
But the trip was great! And everything would have been just fine if the baggage handlers had not gone on strike while we were en route back to Austin. What should have been a 50 minute layover in Memphis turned into three days with no bags, no car seat, no stroller, no clean clothes, and worst of all, no diapers. Somehow we were able to convince the airline to provide us a hotel room, while others were provided the comfort of the airport furniture. Grateful to have a bed and bath, we still had none of the other toddler necessities listed above and no way to get them. Memphis, we learned, has no sidewalks, at least not any near our hotel. Complicate that with the fact that the city was thawing from an ice storm. Even if we found an open restaurant, walking meant risking a broken hip or being hit by a car skidding on ice. Thankfully, the hotel manager took pity and drove me to Wal-Mart for supplies. But that holiday trip did me in. Since then, I have not only stayed right in my own house at Christmas (with hoarded supplies, of course) but I have also acquired respect for and fear of the baggage handlers union.
We all have our travel horror stories, but maybe fewer of them will include the loss of luggage now that the folks of Amsterdam Airport Schipol figured out a way to leverage Integrated Service Management to create a smarter luggage processing system.
Could the days of me pining away for long distance relatives at the holidays be over because of smarter baggage handling, or will the travel gods come up with some other way to make me to stay home in December?
Yep, right on the heels of the most fantastic event in the world (This IS the Pulse blog, ok? We do play favorites here. ) comes SXSW where seemingly millions of young, bright twenty-something techies show the world what the future will look like. And I don't mean the future of 20 years where Watson will be in everyone's hospital, library, or favorite consumer brand headquarters. I'm talking about the next 3-9 months. Did you know that you couldn't even "Like" something on Facebook until last April? And how many of you checked in anywhere at Foursquare or Gowalla until June, maybe July 2010?
Anyway, I'm going to make my prediction about which whippersnapper entrepreneur will be crowned prom king or queen of SXSW and it's GroupMe co-founder Jared Hecht. Your first question is no doubt, "Pulse blogger, do you have a crystal ball?" And my answer would be, "No, I have a bug I clearly caught at SXSW yesterday that confined me to my bed today." This is why I have time to blog. I will now share the secret to becoming the darling of SXSW 2011:
Everyone knows that all you have to do to get elected most popular is give away stuff everyone wants. In some circles you might call that earmarking. GroupMe calls it grilled cheese. Here's how it worked: GroupMe set up a mobile kitchen right outside the Austin Convention Center and gave away free grilled cheese sandwiches and soda to those who sported the GroupMe logo which consists of a pound sign + smiley face.
Here's the part where I quote CNN because I am too lazy (and queasy) to describe this social media toddler rising star in my own words:
"GroupMe, which lets users create “private social networks” with their friends over text messages" and "It’s the rage of SXSWi this year, which is saying something considering this place helped launch Twitter and Foursquare. Here’s the gist: Phones can send a single text message to several people, but you can’t “reply all” to those messages as you could on e-mail, Hecht said. Hence, GroupMe – and competitors like Beluga, kik and Fast Society – lets users create “groups” of friends and co-workers who they can chat with over text. Send a message to the group and all of its members get the text, either in the app, where it uses a phone's data plan, or as a standard SMS.
" Get the whole CNN story.
And now you're wondering if I am sick because I indulged in the free sandwich. I did not. It's not that I am above accepting a free meal. But I live with two very small aliens who refuse to eat food unless it is made of cheese: cheese pizza, macaroni and cheese, grilled cheese . . . My palate has matured moved on from grilled cheese so I passed, went inside and paid $14 for a shaved turkey sandwich. So no, I am not featuring GroupMe in the Pulse blog because I am "drinking the koolaid" (which will now be referred to here as "eating the grilled cheese"). But I can totally see the value in GroupMe since I can barely text the one person who shares responsibility for my aliens to pick up a quart of milk without misspelling 80% of the words.
Let's check back next year to see how many of you are "eating the grilled cheese."
Let me give a huge THANK YOUto everyone who stopped by the Client Hospitality Lounge at Pulse 2011! It was a pleasure to see you and hope to see you again next year!
I wanted to share a few pics and recap the 2011 Lounge experience and hopefully encourage even more IBM Clients to attend in 2012. :)
(Pic: Janice at the lounge)
Other than the fact that it took me a week to regain feeling in my feet, Pulse 2011 was a smashing success!
We had so much going on for our IBM clients that the Hospitality Lounge was a whirlwind of activity most hours of the expo and it was certainly exciting to be able to watch it unfold. I was honored to meet so many people I had only previously had a chance to tweet with or read their success stories online, as well as to see so many repeat clients who I had recognized from my previous two years of Pulse.
The first night we opened with a martini bar and Mikey, the world’s best bartender, willingly served crowds of clients and IBMers that came in to network and kick back.Lots of clients took advantage of the opportunity and filled out reference forms and benefit surveys, earning them some nifty IBM gear that you can buy online at the logo store. If you missed filling out a reference form contact your IBM representative (or myself directly) and we will make sure you get the chance to be a part of theIBM Customer Reference Program.
(Pic on left: IBM clients working on reference forms and benefit surveys) (Pic on Right: Networking & martinis)
On the second day, the lounge guests were treated to ice cream bars and soda which were pretty much gone by the end of the day :) and I have to admit that I indulged a little!
Day 3 we had chips and soda as well as a steady flow of traffic…see for yourself:
We also had a very special person hanging out at the lounge this year, an IBM Tivoli Case Study Writer Ilana Reynolds.If you are at Pulse next year make sure to check and see if Ilana is there so you can do a case study interview on the spot! Case Studies are a great way for IBM Clients to share their innovative success stories through various outlets on IBM’s dollar. They’re also a way to have easy access to experts, VIP treatment, and networking opportunities.
(PIC: Ilana at the lounge)
If you went to either of the General Sessions (which I hope you did because they were amazing!) you might have heard about a little program called IBM Client Connections (or Client Connect). This is a growing program that started last year to help current and prospective IBM Clients connect in order to help them share insight, problem-solve, get tips and tricks, or explore new avenues as well as network.
Day 2 – 4 of Pulse we had tons of clients come to the lounge specifically looking to meet with other IBM clients, which was very exciting! This year we are working on creating a database that will allow us to set you up with a specific client based on job-level, geography, products/solutions, history, status, industry, you name it!In the meantime if you would like to participate in the IBM ClientConnections Program contact me or your IBM rep and we will hook you up.
Here is a pic of some of the connections that were happening in the lounge:
A lesson learned: next year I will bring a better camera and more benefit surveys :P
Now I’d like to take a moment to ask for YOUR opinions!Please use the comment section to provide feedback on your lounge experience this year. I want to know what you liked, what you didn’t, and anything else you feel like sharing.This info will help us ensure that we provide you the best experience in the coming years at Pulse.
So once again, thank you so much for visiting!If you didn’t have the opportunity to stop by the lounge this year make sure you put it on your Pulse 2012 to-do list and I’ll see you there! :)
We already know that theIBM Pulse Conference in Las Vegas highlights how IBM's expertise in analytics, systems management, sensors and security helps to bridge the physical and digital worlds and create new Smarter Planet infrastructures that are interconnected, instrumented, and intelligent. Technologies are being used to make grids, infrastructures, facilities and products more intelligent to save money, improve operations, manage risk, and better manage the use of natural resources. See the press kit that covers some of this material.
After the second and final Pulse general session today, I had a chance to grab a one-on-one interview with Scott Hebner, Vice President of Tivoli Marketing. I asked him a simple question that others have asked me while at the conference. Basically, the question went like this..."Wow, we learned so much in the general sessions the last two days. What are the key bullet points that summarize what I should take away from the Pulse general sessions?"
Here was his elevator summary response, based on my chicken scratch notes:
The IBM Smarter Computing strategy focuses on these three things:
1. Achieve business impact with visibility, control, and automation and the investment in technology to optimize smarter management infrastructures 2. Change economics of Information Technology with such things as Cloud computing, workload optimized systems like Watson, and data federation 3. Continue to enable innovation now and into the next century
Strategy without execution is hallucination--"Dr. Danny Sabbah"
IBM applies the strategy to client implementation with three key concepts:
1. Apply smarter technology to industry verticals such as banking, utilities, transportation, health care, education, government, retail 2. Optimize systems and software to domains, enabling customizable solutions by industry 3. Ensure these industry environments are secure by intentional design and meet regulatory or compliance needs
IBM will help clients optimize business outcomes by:
Integrating capabilities into open platforms that will enhance integration and consumability
Enabling a variety of delivery models such as cloud computing and integrated appliances
Infusing best practices and standards into this approach, with a special emphasis on industry-specific learnings and needs
IBM provides a demonstration of how customers can make turn all this talk into a reality at the Pulse general session:
The Pulse demo focuses on an airport's need to act quickly during a snowstorm
The solution is to provision an existing IT infrastructure using the cloud.
Software manages power consumption and dynamically responds to the problem and re-allocates services.
Analytics help assess what caused problems and determine what to change.
Embedded below you'll find Part 1 of the General Session Day 2. Here are the links for the Pulse 2011 general sessions and other video activities if you'd like to explore more live activity at the conference:
Today, IBM kicked off its Pulse Opening General Session with guest speaker Dean Kamen, physicist and inventor. Watch the livestream of the general session below. Nothing is wrong with your sound. In the beginning, we just didn't play the intro music while folks were coming in. :)
Yesterday, we kicked off the beginning activities of the IBM Pulse Conference, with the IBM Tivoli Business Partner Summit. We also began streaming live interviews directly from Pulse on the IBM Software Livestream channel. See some of the interviews below.
And note that we'll be livestreaming the Pulse keynote general starting around 8 am Pacific Time today. This session includes our keynote speaker, Dean Kamen!
Everywhere I look in Las Vegas during the IBM Pulse Conference, people are engrossed with their cell phones, iPads, or other mobile devices. While eating dinner, walking down the sidewalk, or waiting in line, more and more of our life is intertwined with the magic and draw of mobility power.
This year, the Pulse conference enables mobility lovers in several new ways:
Access the Pulse SmartSite anytime, anywhere to manage your Pulse agenda and activities via a web browser or HTML 5 web-enabled smartphone including Android, iPhone, Windows Mobile, and Blackberry Storm2.
Check-in on FourSquare three times and receive a special gift from the User Community Networking area in the Pulse Solution Expo.
Visit and bookmark Pulse-related information quickly with QR codes used throughout signage and handouts during the conference. I recommend downloading mobile barcode reader software prior to Pulse if your phone doesn't already have an app.
I heard that the folks presenting a Cloud demo at Pulse are running a contest to giveaway an iPad after the Pulse General Session on Tuesday. They would like Pulse attendees to try out the Cloud demo. However, you don't even have to take part in the demo to be eligible. Just bring a business card and drop it in their box near the demo. Here are the deets:
Play a part in the demo "Witness Cloud and Integrated Service Management IN ACTION." Then answer a few simple questions and you could walk away with an iPad!!!
If you are interested in Cloud, you also might add Session #2084 "Integrated Service Management Cloud Simulator Overview" to your agenda. Use the PulseSmartSite to add #2084 to your agenda.
Terms and Conditions
No purchase necessary
Drop your business card off at the Main Tent area if you don't wish to participate in the demo and still be eligible to win
Offer not available to government employees, employees of IBM and its affiliates, and their families, and other ineligible under applicable law.
Offer void where prohibited. IBM reserves the right to withdraw this offer at any time.
Federal, state, and local taxes are the sole responsibility of the recipient.
By the way, like my new digs? I think I'm gonna like it here, so here's a big ole SHOUT OUT to my good friend Tiffany Winman for her work with Alison Olssen on building my shiny new bloggy home :)