So this week, the United States had a big moment. You know, the one right before Barack Obama was supposed to surrender his Blackberry. Yep, the oath. Well, technically we had two moments since he re-took the oath on Wednesday. But today is Friday, and as Mr. President has rolled up his sleeves to get to work on all his campaign promises and more, we humble IBMers continue ours.
With less than 15 days away from the second annual Pulse conference, some of us are just a tad anxious as we close in on the home stretch to February 8th. After all, Pulse 2008 was such a smashing success and we promised to make Pulse 2009 even more fantastic. That was a big promise. One we intend to make good on.
But I confess: we had a little help. From the world.
Amazing that a world with all its problems from global warming, to economic crisis to dwindling food, water, and energy resources would have the bandwidth to offer our little show a hand. You know what they say: “You want something done, give it to a busy world, right?” Or something like that, anyway.
The world may be getting busier, but it’s also getting smarter. And more instrumented and more interconnected. This realization led us to build Pulse through the lens of a busier, more challenged, but smarter planet. That’s when the Pulse team had a little moment of our own – our “light- bulb” moment, if you will.
Without giving too much away, I’ll assure you gentle blog readers that when you come to Pulse next month, you can expect to have your own moment: the moment when you realize just how the planet is becoming smarter with service management through a dynamic infrastructure - and what it means to you, your family, your community, and your business.
Joining the Pulse News Network for the duration of the conference are television journalists, Forrest Sawyer and SuChin Pak, who will be breaking all the big stories at Pulse, and they’ll want to know:
“Where you when you experienced the moment?”
See the three-part, Pulse News Network interview with Al Zollar:
Part 1 - http://www.youtube.com/watch?v=QaBgPgqAty8
Part 2 - http://www.youtube.com/watch?v=Y9Hbm-U2RTk
Part 3 - http://www.youtube.com/watch?v=XbO3Etk_xEA
“Smarter infrastructure is by far our best path to creating new jobs and stimulating growth. We at IBM were asked to map this out by President-elect Barack Obama's transition team and our research shows that a $30 billion stimulus investment in just three areas -- smart grids, health-care IT and broadband -- could yield almost one million new jobs within one year.”
Wall Street Journal, January 13, 2009
Oh, and by the way, if you haven't heard, Obama got to keep his Blackberry.
related link: http://www.ibm.com/ibm/ideasfromibm/us/smartplanet/topics/itinfrastructure/20081215/index.shtml
The holidays are over. Did ya have a good one? Great! Glad
to hear it. Me too. Now it’s time to get back to work. And that means getting
back to the future. As in the immediate, impending future.
I’m not talking about getting back into the gym so you can
sport a great shape in time for spring break. I’m talking about getting back to
preparing for your future, as in securing the longevity of your business in
One of the easiest ways you can ramp up momentum for a fast
start in 2009 is by planning your personal agenda for Pulse in Vegas from February 8-12. What I mean is that
whether or not you’ve registered for Pulse 2009 yet, you are invited to create
a virtual schedule of the Pulse conference sessions with our Online Agenda Builder. You can select which sessions
you want based on what is most relevant and enhancing to the objectives
associated with your role in your business and industry. The Online Agenda Tool
enables you to explore the Pulse agenda, which you can organize by track,
topic, speaker, time of day, labs, expo . . . whatever! Did I mention that you
don’t have to be a registered attendee to use this tool?
Don’t you always get jazzed when planning a trip? Of
course you do. But we know it’s tough out there. Taking exciting trips is
something many of us delay until we feel better about spending money. That’s
exactly why we’ve invited 200 expert clients speakers to share how they
leveraged the hardware, software and services of IBM Service Management, for everything from the IT
convergence with business, to incident and problem management. IBM Executives
and industry leaders will share how IBM Service Management can deliver quality
service on any scale, while addressing some of the most prominent global
fascinations, including what’s really going on with cloud computing why a
smarter planet requires a dynamic infrastructure. You’ll get more service
management bang for your buck for years to come in four action-packed days this
Pulse is a one of a kind opportunity that is knocking now
– right at the time you need it. Anyone with a stake in Chemicals & Petroleum, Electronics, Manufacturing,
Telecommunications, Energy & Utilities, Retail, Banking, Insurance,
Defense, Travel & Transportation, Energy & Efficiency, Virtualization,
Business Resiliency, Storage & Information Infrastructure, and Managing
System Z should consider attending Pulse a top priority.
Still not convinced? Check out your options with the Pulse
Online Agenda Tool. This simple and free exercise is sure to give you
inspiration and motivation for the New Year, and justification for making the
trip that could jump start recovery or secure long-term survival.
Really. Go on give it a try!Agenda Builderhttps://www-950.ibm.com/events/global/pulse/pulse2009Agenda/
Get to Pulse and get back to the future with security,
prosperity, and longevity. That’s what I’m talking about.
SAVE ON PULSE REGISTRATION TODAY through FRIDAY 12/5 at http://www.ibm.com/software/tivoli/pulse/
Okay, okay. IBM Service Management might not be
saving the world the same way heroes in a Hollywood movie would. But unseen
heroes do exist. They may not be glamorous or even know they are heroes. You
might know some of them. You might even be one of them. And right now, they are
out in force doing their best to help businesses survive the [now official] recession.
I'm not talking about the Fed, or Congress, or anyone on Wall Street. Who then?
Not just who, but what. As in who does what.
Stay with me. I'll cut to the chase now.
In a nutshell, the digital and physical
infrastructures of the world are converging to the point that global
integration impacts every aspect of business. To run sustainable businesses,
companies need to work smarter and integrate smart choices into day-to-day
operations. IBM Service Management is made up of the smartest heroes,
technology and strategies that can help your business survive the these tough
economic times. Quite a leap in logic? Oh, ye of little faith! Miracles can
happen when you've got purpose and
innovation on your side. Want to know more? Come to Pulse for four
action-packed days at the MGM Grand Hotel in Las Vegas, NV. Over 200 IBM
clients, IBM executives and industry experts, aka "the Heroes" will
showcase how IBM Service Management can deliver quality service on any scale,
while addressing some of the most prominent global fascinations, including:
What’s really going on with cloud computing
a smarter planet requires a dynamic infrastructure
to save green by going green
Michael Phelps became the most successful Olympic athlete of all time, Sports Illustrated
Sportsman of the Year and one of GQ's
Men of the Year, along with Barack Obama
Some of the sessions at Pulse include:
Leadership Challenges in Service Management
Delighting Your CEO with Exceptional Service Management
Minimizing Risk and Maximizing Value with Governance for Service Management
Achieving Converged Management of Business and IT Infrastructure
Inhabiting the Smarter Planet: How a
Dynamic Infrastructure Reduces Cost, Improves Services, and Manages Risk
Last Mile to SOA Success: Service
"Out of Space, Power, and Money" -- Addressing Emerging Energy and
Drowning in Data? -- Meet Tougher Service Level Requirements with Less
Tame the Explosion of Information with IBM Information Infrastructure
Balancing Risk with Opportunity: Security Trends and Strategies for Business
Customer Panel: Tales from the Cutting Edge of Service Management
Breaking Down the Barriers between Dev and Ops
Taking the Next Steps on Your SM Journey
Visit the Pulse Web to register while there’s
still time to save on registration. The Early Bird registration special of
$1795 ends Friday, December 5, 2008. Then stick around and learn more about the
following streams of our agenda:
Service Management for Your Industry
As you align business processes and technologies
to become more service-oriented, this stream will show how IBM Service
Management solutions can optimize industry-specific services.
Service Management for Business Leaders
Learn how IBM Service Management solutions can
help you leverage today’s “hot” technologies, augment business performance and
minimize business risk.
Service Management for You
We’ll explain best practices, Tivoli product
roadmaps, customer experiences, implementation stories around IBM Service
Management and more.
IBM IT optimization strategies, solutions, and
roadmaps to help you manage across physical and virtual resources for greater
IT efficiencies and improved business performance.
We’re also offering labs and certifications to
make sure you grasp the content and can take it back to share with your
The drive for a smarter planet takes IT down a
long-term path that also offers short-term successes for companies committed to
Important Dates for Pulse 2009
Dec. 5, 2008 – $1795 Early bird deadline
Feb. 8-12, 2009 – Pulse 2009 in Las Vegas, Nevada
Pulse Call for Papers Deadline Extended
Submit an abstract today - All client presenters attend Pulse FREE!!
We are now recruiting 200
clients to present their best practices to our audience of 6000 attendees at
Pulse 2009. Submissions should highlight how you achieved successful business
results. Because this year’s theme focuses on managing the world’s
infrastructure, your implementation of an infrastructure initiative should
demonstrate integration of business and IT through the use of IBM Service
Management capabilities. Client presentations will showcase the expanded scope
of IBM Service Management, highlighting more industry-specific capabilities.
A Treasure Trove of
Client Speaker Benefits
Clients selected to
present at Pulse will receive:
A FREE full conference pass ($2195 value).
A chance to win a photo op w/2008 Olympian Michael Phelps.
Formal recognition in the Pulse agenda/curriculum guide
A chance to win Maximo’s annual best practices award (EAM
High profile exposure of your service management expertise and
successful business to over 6000 industry experts, press and analysts.
Materials to help you
understand what we are looking for in our curriculum:
Podcast: IBM Service Management for
Podcast: IBM Service Management for
PDF: Interactive Call for Speakers
Clients should submit an
abstract of up to 100 words that reflects a well- organized, well-written
description of what the presentation will cover.
Suggested Topics include:
Industry Solutions, ROI, Upgrades, Integration, Consolidation of multiple
solutions on one platform, Green solutions, Cloud & Compliance.
presentations will link to one of the following tracks:
Network and Service Assurance Management
Storage & Information Infrastructure
Security, Risk and Compliance Management
Service Availability and Performance Management
Service Delivery and Process Automation
IBM Service Management Best Practices
Service Management Center for Z
How to submit a proposal
to speak at Pulse – IT’S EASY!
2. Click Present at Pulse
3. Click Call for
4. Log in with your IBM intranet ID and
5. Submit the proposal:
6. *Drill down into stream or track that is
best suited for talk.
7. *Drop down descriptions are provided
along the way.
Multiple Choice: Why is Six a Perfect
- That is how many thousands will flock to Pulse in
Las Vegas Feb 8-12, 2009
- It equals the sum of its proper divisors 1, 2 and 3.
- That is how many ways you can save on Pulse
- None of the above
- All of the above
If you answered
"2. It equals the sum
of its proper divisors 1,
2 and 3.",
you are incorrect because some answers are more correct than others. And since
this is the Pulse blog and not the Math blog, the most correct answer is is
"5. all of the above"!
But anyway, the
real value of a multiple choice is when it saves you money, right? And who
couldn't use it these days? This blog entry reveals the multiple options you
can choose from to save big on Pulse registration. Take your pick from the
savings options here and register for Pulse 2009 today at
Clients that present
at Pulse attend FREE
Go to www.ibm.com/software/tivoli/pulse
and click on "Present at Pulse". All accepted session receive a client guest pass. Call for
Speakers ends November 7, 2008.
Pulse Client Guest
Pulse 2009 has set aside a limited number of guest passes for
Pulse 2009. Contact your IBM rep to find out if you qualify for a guest pass to
on the Early-Early Bird Rate
The Early-Early bird rate has been extended for 2 more weeks so
you can take advantage of the $1495 rate. Use the PULSE09EEBX code when
registering, but hurry – it expires November 10, 2008.
Government employees can attend Pulse at the discounted rate of
$1395. There is no code - simply indicate that you are a government employee on
the registration page. All government employees will be asked to present their
government issued id at check in. This
discount cannot be combined with any other discounts or promotions.
Pulse 2008 Alumni
Did your attend Pulse 2008? If the answer is yes, then you are
eligible for an alumni discounted rate of $1595. Simply use PULSE09ALUM as the promo code on the
registration page. This discount cannot
be combined with any other discounts or promotions.
Five or more clients from the same
organization can receive $100 off the current registration price. To obtain a
special code for this discount, call (888) 987-6545 or (781) 251-7864, 9-5 p.m.
EST, Monday-Friday. The discount must be arranged prior to registration and is
taken at the time of registration.
In response to: 2008 Olympian Michael Phelps to Address Pulse 2009 Audience
Very cool! I watched every one of of the his races during the 2008 Olympics. Extremely exciting. I was as shocked as his mom when he won the 100m butterfly!: http://www.youtube.com/watch?v=Ym_ks0aHkCE
IBM is proud to announce that Michael Phelps will address the audience at Pulse 2009 in Las Vegas, NV.
On August 16, 2008 Michael Phelps etched his name in Olympic history by winning his eighth gold medal of the Beijing Olympic Games, surpassing Mark Spitz for the most gold medals in a single Olympics. Seven of his eight wins set new world records, and with the addition of his six gold medals from the 2004 Olympics, Phelps has now won the most Olympic gold medals in history.
Phelps has been making waves in the world of sports since he was young. He tied the record for the most medals at a single Olympics in the 2004 Athens Summer Olympic Games when he earned six gold medals and eight medals overall. Already a sports legend at the age of 22, he has been named World Swimmer of the Year for three out of the last four years (2003, 2004, and 2006).
Although he is young, he has already had a lifetime of experiences—in the pool and out. He founded “Swim with the Stars”—the first ever Olympic Swimming Tour that travels the country to give kids the opportunity to learn from the best. He is also a national spokesperson for the Boys & Girls Clubs.
Phelps is the illustration of dedication and passion, practicing 365 days a year. His results speak for themselves.
Everyone is a winner at Pulse 2009! Why is that, you ask? Because Pulse 2009 will be held February 8-12, 2009 at the legendary MGM Grand in fabulous Las Vegas!
We'll open registration and issue a call for speakers in September, 2008. So mark your calendars and reserve your place at the table. Personally, I thought Pulse 2008 was exhilarating, but true-to-form, Tivoli wants to up the ante.
The best way to do that is to get you all involved in the Pulse 2009 game plan. You want more coffee in between sessions? You want a better parking situation? You want more sessions on Green or Cloud Computing? You want to see Lance Armstrong or Hootie, again? Well, friend, add your two cents to the kitty and sweeten the pot for us all. Here's what to do:
- Add a comment to this blog (link provided below) with your Pulse 2009 suggestions.
- Send your Pulse 2009 suggestions to firstname.lastname@example.org, where yours truly will personally read and respond.
- Click one of the links below to provide your Pulse 2009 suggestions:
1. How can we improve the Pulse conference for 2009?
2. How can we improve the Pulse Web site?
3. Who were your favorite or most interesting people at Pulse?
4. What were you favorite freebies or giveaways?
5. Why did you come or not come to Pulse 2008?
You know who you are. You are always the first in line for everything. And it pays off. Or at least it usually does. I don’t know if you ever got that iPhone but I know you saved $600 on Pulse 2008 registration. And even though Pulse 2009 registration won’t open until later this month, I bet you’ll be the first to get your sneak peek at what we’ll be showcasing at the conference February 8-12.
How’s that, you say? With the new IBM Service Management Jams FREE weekly live webcast events. Each ISM Jam offers a glimpse into the strategy and technology you’ve come to expect at Pulse, including the latest in thought leadership, solution deep dives and real-world experiences from those of you that manage IT, service delivery and operational infrastructures of every kind – across every major industry. Bring your questions and come prepared for a lively discussion because each of the ISM Jams are hosted by IBM Service Management experts and include 30 minutes of live Q&A.
So stay tuned for Pulse Early Bird Registration and jump-start your Pulse experience in 2009 with the ISM Jams each Tuesday at 12:00 p.m. ET.
September 9, 2008
Making Your Existing Disk Storage Infrastructure More Efficient and Flexible
Speakers: Tony Pearson and Dave Merbach
September 16, 2008
Customer Experience Management - the New Frontier in Intelligent Customer Care for Telecommunications
Speaker: Kieran Moynihan
September 23, 2008
A Preview of Pulse 2009, the Premier Service Management Event
Speaker: Al Zollar
Managing the World’s Infrastructure
Speaker: Doug Brown
Where to Begin: The Five Entry Points of ISM"
Speaker: Zarina Stanford
Platform vs Point Solutions: Why Integration Is Key for Managing Your Next Generation Environment
Speaker: Laura Sanders
Maybe you remember the Red Shirts scurrying around the
Swan and Dolphin during Pulse 2008, some murmuring into walkie- talkies like
007, others barking at them like marines on a mission. Well, folks, theyre
neither double agents nor the marines, but they were the Tivoli
boots-on-the-ground doing their best to make the conference everything we
promised it would be. Maybe you were even run over by a fast-moving Red Shirt
as you approached to ask where to purchase one of those highly fashionable
smocks. Months of maniacal focus on ones goal can make one behave like, well,
a maniac, if ones not very careful. But I digress . . .. If you ever wondered
where you can get one of those Pulse 2008 shirts, query no more. While we cant
offer them in red as that color is reserved for maniacs, um I mean conference
staff, you can get your version in black. Here are the details:
To place your order please contact Lois
Cavanaugh @ 913.319.4449 or
Email to lois.cavanaugh@StaplesPromoProducts.com
with the following information:
Credit card or
*Please note that this offer is available for
US residents only*
My apologies if you were a Red-Shirt runover-ee, and my
sincerest apologies if I was the runover-er. Id give you the Pulse 2008
Redshirt off my back to make amends if I werent positive youd be mistaken for
conference staff at Pulse 09 in Las Vegas and given a walkie-talkie to answer to.
Pulse has passed, but if you missed the big show in Orlando you can still get a piece of the pie. The IBM Service Management World Tour is coming to a city near you this summer. Check out Bob Pickard's ISM blog
and then you can register to attend on the ISM World Tour Page
According to Bob, the Tour is "a perfect follow-on to Pulse", " a series of hard-hitting one-day events held in smaller settings where
you can get some serious face-to-face time with service management
gurus" that "delivers in-depth presentations on the
latest IBM solutions and approaches in service management, storage
management, enterprise asset management, and System z."
If you can't make it out to one of the ISM World Tour dates, you can download most of the Pulse 2008 presentations from http://www-306.ibm.com/software/tivoli/pulse08/
And if that just won't satisfy your craving for more Pulse, something very sweet is on the way!
To find out what it is, check back on The Pulse Website
or this Pulse blog
For one heckuva party in Orlando, Florida?
Down in Austin, Texas
, where this humble blogger is from, we like to sometimes quote our beloved local entertainers like Stevie Ray Vauhgn
who sang, "If the house is a rockin', don't bother knockin, come on
in!" So was the house of Pulse rockin'? You bet your boots it was! And
folks just kept comin' on in all day long. Take a look at the
attendance statistic from our little Pulse party in the Everglades:
Hey there - if you had a great time at Pulse or think we can improve something for 2009 - anything - we want to know!
Please take time to complete all session and conference evaluation forms so that we can use your comments and suggestions to deliver dynamic, innovative conferences and events in the future. You can access all the evaluation forms by pointing your browser to:http://survey.pulse08.confnav.com/pulse08/survey/ conference_survey/edit.html
If you were at the Pulse 2008 conference
and visited the Expo floor, you may have seen big red button logos
with the words "IBM Tivoli Accredited Business Partner" on some of our
Business Partner booths. You can get glimpses of these logos in the top right corner of the pictures below.
So what does this logo mean? It means that IBM recognizes those IBM Business Partners who are committed to helping mid-market businesses
optimize their operations and network infrastructures via systems
management, asset protection, data recovery and more with tailored
Tivoli solutions. Often, these Business Partners are our front-line
local experts and heroes who provide services in solution assessment,
customization, deployment, training and support.
had the pleasure of informally chatting with some of these heroes
while at the Pulse conference and hearing their stories about Lance
Armstrong, John Wood, tigers, Hummers, talent recruitment videos,
awards, and heart-stopping Pulse acoustics.
Thank you to the folks above who warmly shared their stories at Pulse and the lBM Business Partners with the Tivoli Deployment Accreditation
who help Tivoli deliver on its promise and commitment to provide value to our mid-market clients. You can find more of these pictures on our Flickr group in pool or slideshow modes.
Did you miss a an education opportunity at Pulse because it conflicted with something else you wanted to attend, was booked, or maybe you just slept in too late? Not to worry! You can choose from over a dozen of our most popular courses across the Tivoli curriculum. Pulse attendees are also eligible for a 20% discount. Look for the email in your inbox, read the terms and conditions, and follow the instructions. Click here for more information: http://www-304.ibm.com/jct03001c/services/learning/ites.wss/us/en?pageType=page&c=a0015976
Here are some of the courses Pulse attendees can take at a discount:
Save 20% off the following courses
|Course title||Course code|
|IBM Tivoli Composite Appl. Mgr for RTT 6.1: Install Monitor Deploy||TT650|
|IBM Tivoli Composite Application Manager for Response Time 6.2|
Implementation and Administration
|IBM Tivoli Composite Application Manager for Websphere 6.1|
Implementation and Administration Workshop
|IBM Tivoli Monitoring 6.2 for Implementers||TT352|
|IBM Tivoli Monitoring 6.2 for Operators and Administrators||TT362|
|IBM Tivoli Provisioning Manager 5.1: Administration and Workflow|
|IBM Tivoli Provisioning Manager 5.1: Operations Management Workshop||TT060|
|IBM Tivoli Netcool/OMNIbus 7.2|
Administration and Configuration
|IBM Tivoli Storage Manager 5.5|
Advanced Administration, Tuning, and Troubleshooting
|IBM Tivoli Storage Manager 5.5|
Implementation and Administration
|IBM Tivoli Storage Manager 5.5|
|IBM Tivoli Storage Manager Extended Edition 5.5|
|IBM Tivoli Storage Manager 5.4|
Information Lifecycle Management and Data Retention Solutions