Jamie's presentation entitled "Business Agility through Service Management and Operations Excellence," will lead the Tivoli and Integrated Service Management participation at Impact 2011, also to feature Dave Lindquist, VP and CTO, Tivoli Software, on “Enhancing Cloud Strategy and Architecture with IBM's Integrated Service Management,” and Allison Kingburg's Inner Circle session on Application Performance Management from a customer's context.
Additional Tivoli @ Impact highlights include:
Over 40 sessions - 13 of which will be led by Tivoli.
A booth in the Solutions Expo dedicated to Integrated Service Management (Automation, Image Management, Cloud, and Security).
Representation at three other booths, including the 'Private Infrastructure Cloud' booth within the Smarter Computing zone, the 'Integrated Service Management for IBM zEnterprise' booth, and the 'IBM Solutions for Smarter Communications' (CSP2) booth.
Got comments or questions about ISM at Pulse or Impact? Post them here and we'll continue and expand the collaboration Jamie has been talking about.
I do not visit relatives during the holidays anymore. Especially if it involves air travel. It all started when I got engaged in 2000. As twenty-somethings that hadn’t quite cut the apron strings from each of our families (both ½ day plane trip from Austin, TX) we decided to spend half of our two-week break in Florida with his family and the other half in North Carolina with mine. A great plan, right? Not. The trip was clearly cursed by the travel gods as way too ambitious during the holidays. In Florida, husband-to-be spent the day in the infirmary at Disneyland before requiring emergency dental surgery. In NC, while everyone worried they’d lose power because of Y2K, I thought I was dying of the flu. Literally adding insult to injury, the airline lost our luggage on our way home.
You’d think that trip was enough to render me superstitious against Christmas travel. But fast-forward a couple years into my newlywed era when I was eager to take the show on the road again, this time to introduce my beautiful baby girl, who by then was 18 months old and teething. She also had a minor ear infection, but she had a lot of those back then and if we stayed home for every one we’d never make it out for groceries. A quick trip to the pediatrician confirmed that air travel was perfectly safe as long as we continued her antibiotics. Parents of the world, you know what antibiotics can do to a toddler’s digestive tract.
But the trip was great! And everything would have been just fine if the baggage handlers had not gone on strike while we were en route back to Austin. What should have been a 50 minute layover in Memphis turned into three days with no bags, no car seat, no stroller, no clean clothes, and worst of all, no diapers. Somehow we were able to convince the airline to provide us a hotel room, while others were provided the comfort of the airport furniture. Grateful to have a bed and bath, we still had none of the other toddler necessities listed above and no way to get them. Memphis, we learned, has no sidewalks, at least not any near our hotel. Complicate that with the fact that the city was thawing from an ice storm. Even if we found an open restaurant, walking meant risking a broken hip or being hit by a car skidding on ice. Thankfully, the hotel manager took pity and drove me to Wal-Mart for supplies. But that holiday trip did me in. Since then, I have not only stayed right in my own house at Christmas (with hoarded supplies, of course) but I have also acquired respect for and fear of the baggage handlers union.
We all have our travel horror stories, but maybe fewer of them will include the loss of luggage now that the folks of Amsterdam Airport Schipol figured out a way to leverage Integrated Service Management to create a smarter luggage processing system.
Could the days of me pining away for long distance relatives at the holidays be over because of smarter baggage handling, or will the travel gods come up with some other way to make me to stay home in December?
Yep, right on the heels of the most fantastic event in the world (This IS the Pulse blog, ok? We do play favorites here. ) comes SXSW where seemingly millions of young, bright twenty-something techies show the world what the future will look like. And I don't mean the future of 20 years where Watson will be in everyone's hospital, library, or favorite consumer brand headquarters. I'm talking about the next 3-9 months. Did you know that you couldn't even "Like" something on Facebook until last April? And how many of you checked in anywhere at Foursquare or Gowalla until June, maybe July 2010?
Anyway, I'm going to make my prediction about which whippersnapper entrepreneur will be crowned prom king or queen of SXSW and it's GroupMe co-founder Jared Hecht. Your first question is no doubt, "Pulse blogger, do you have a crystal ball?" And my answer would be, "No, I have a bug I clearly caught at SXSW yesterday that confined me to my bed today." This is why I have time to blog. I will now share the secret to becoming the darling of SXSW 2011:
Everyone knows that all you have to do to get elected most popular is give away stuff everyone wants. In some circles you might call that earmarking. GroupMe calls it grilled cheese. Here's how it worked: GroupMe set up a mobile kitchen right outside the Austin Convention Center and gave away free grilled cheese sandwiches and soda to those who sported the GroupMe logo which consists of a pound sign + smiley face.
Here's the part where I quote CNN because I am too lazy (and queasy) to describe this social media toddler rising star in my own words:
"GroupMe, which lets users create “private social networks” with their friends over text messages" and "It’s the rage of SXSWi this year, which is saying something considering this place helped launch Twitter and Foursquare. Here’s the gist: Phones can send a single text message to several people, but you can’t “reply all” to those messages as you could on e-mail, Hecht said. Hence, GroupMe – and competitors like Beluga, kik and Fast Society – lets users create “groups” of friends and co-workers who they can chat with over text. Send a message to the group and all of its members get the text, either in the app, where it uses a phone's data plan, or as a standard SMS.
" Get the whole CNN story.
And now you're wondering if I am sick because I indulged in the free sandwich. I did not. It's not that I am above accepting a free meal. But I live with two very small aliens who refuse to eat food unless it is made of cheese: cheese pizza, macaroni and cheese, grilled cheese . . . My palate has matured moved on from grilled cheese so I passed, went inside and paid $14 for a shaved turkey sandwich. So no, I am not featuring GroupMe in the Pulse blog because I am "drinking the koolaid" (which will now be referred to here as "eating the grilled cheese"). But I can totally see the value in GroupMe since I can barely text the one person who shares responsibility for my aliens to pick up a quart of milk without misspelling 80% of the words.
Let's check back next year to see how many of you are "eating the grilled cheese."
Let me give a huge THANK YOUto everyone who stopped by the Client Hospitality Lounge at Pulse 2011! It was a pleasure to see you and hope to see you again next year!
I wanted to share a few pics and recap the 2011 Lounge experience and hopefully encourage even more IBM Clients to attend in 2012. :)
(Pic: Janice at the lounge)
Other than the fact that it took me a week to regain feeling in my feet, Pulse 2011 was a smashing success!
We had so much going on for our IBM clients that the Hospitality Lounge was a whirlwind of activity most hours of the expo and it was certainly exciting to be able to watch it unfold. I was honored to meet so many people I had only previously had a chance to tweet with or read their success stories online, as well as to see so many repeat clients who I had recognized from my previous two years of Pulse.
The first night we opened with a martini bar and Mikey, the world’s best bartender, willingly served crowds of clients and IBMers that came in to network and kick back.Lots of clients took advantage of the opportunity and filled out reference forms and benefit surveys, earning them some nifty IBM gear that you can buy online at the logo store. If you missed filling out a reference form contact your IBM representative (or myself directly) and we will make sure you get the chance to be a part of theIBM Customer Reference Program.
(Pic on left: IBM clients working on reference forms and benefit surveys) (Pic on Right: Networking & martinis)
On the second day, the lounge guests were treated to ice cream bars and soda which were pretty much gone by the end of the day :) and I have to admit that I indulged a little!
Day 3 we had chips and soda as well as a steady flow of traffic…see for yourself:
We also had a very special person hanging out at the lounge this year, an IBM Tivoli Case Study Writer Ilana Reynolds.If you are at Pulse next year make sure to check and see if Ilana is there so you can do a case study interview on the spot! Case Studies are a great way for IBM Clients to share their innovative success stories through various outlets on IBM’s dollar. They’re also a way to have easy access to experts, VIP treatment, and networking opportunities.
(PIC: Ilana at the lounge)
If you went to either of the General Sessions (which I hope you did because they were amazing!) you might have heard about a little program called IBM Client Connections (or Client Connect). This is a growing program that started last year to help current and prospective IBM Clients connect in order to help them share insight, problem-solve, get tips and tricks, or explore new avenues as well as network.
Day 2 – 4 of Pulse we had tons of clients come to the lounge specifically looking to meet with other IBM clients, which was very exciting! This year we are working on creating a database that will allow us to set you up with a specific client based on job-level, geography, products/solutions, history, status, industry, you name it!In the meantime if you would like to participate in the IBM ClientConnections Program contact me or your IBM rep and we will hook you up.
Here is a pic of some of the connections that were happening in the lounge:
A lesson learned: next year I will bring a better camera and more benefit surveys :P
Now I’d like to take a moment to ask for YOUR opinions!Please use the comment section to provide feedback on your lounge experience this year. I want to know what you liked, what you didn’t, and anything else you feel like sharing.This info will help us ensure that we provide you the best experience in the coming years at Pulse.
So once again, thank you so much for visiting!If you didn’t have the opportunity to stop by the lounge this year make sure you put it on your Pulse 2012 to-do list and I’ll see you there! :)
We already know that theIBM Pulse Conference in Las Vegas highlights how IBM's expertise in analytics, systems management, sensors and security helps to bridge the physical and digital worlds and create new Smarter Planet infrastructures that are interconnected, instrumented, and intelligent. Technologies are being used to make grids, infrastructures, facilities and products more intelligent to save money, improve operations, manage risk, and better manage the use of natural resources. See the press kit that covers some of this material.
After the second and final Pulse general session today, I had a chance to grab a one-on-one interview with Scott Hebner, Vice President of Tivoli Marketing. I asked him a simple question that others have asked me while at the conference. Basically, the question went like this..."Wow, we learned so much in the general sessions the last two days. What are the key bullet points that summarize what I should take away from the Pulse general sessions?"
Here was his elevator summary response, based on my chicken scratch notes:
The IBM Smarter Computing strategy focuses on these three things:
1. Achieve business impact with visibility, control, and automation and the investment in technology to optimize smarter management infrastructures 2. Change economics of Information Technology with such things as Cloud computing, workload optimized systems like Watson, and data federation 3. Continue to enable innovation now and into the next century
Strategy without execution is hallucination--"Dr. Danny Sabbah"
IBM applies the strategy to client implementation with three key concepts:
1. Apply smarter technology to industry verticals such as banking, utilities, transportation, health care, education, government, retail 2. Optimize systems and software to domains, enabling customizable solutions by industry 3. Ensure these industry environments are secure by intentional design and meet regulatory or compliance needs
IBM will help clients optimize business outcomes by:
Integrating capabilities into open platforms that will enhance integration and consumability
Enabling a variety of delivery models such as cloud computing and integrated appliances
Infusing best practices and standards into this approach, with a special emphasis on industry-specific learnings and needs
IBM provides a demonstration of how customers can make turn all this talk into a reality at the Pulse general session:
The Pulse demo focuses on an airport's need to act quickly during a snowstorm
The solution is to provision an existing IT infrastructure using the cloud.
Software manages power consumption and dynamically responds to the problem and re-allocates services.
Analytics help assess what caused problems and determine what to change.
Embedded below you'll find Part 1 of the General Session Day 2. Here are the links for the Pulse 2011 general sessions and other video activities if you'd like to explore more live activity at the conference:
Today, IBM kicked off its Pulse Opening General Session with guest speaker Dean Kamen, physicist and inventor. Watch the livestream of the general session below. Nothing is wrong with your sound. In the beginning, we just didn't play the intro music while folks were coming in. :)
Yesterday, we kicked off the beginning activities of the IBM Pulse Conference, with the IBM Tivoli Business Partner Summit. We also began streaming live interviews directly from Pulse on the IBM Software Livestream channel. See some of the interviews below.
And note that we'll be livestreaming the Pulse keynote general starting around 8 am Pacific Time today. This session includes our keynote speaker, Dean Kamen!
Everywhere I look in Las Vegas during the IBM Pulse Conference, people are engrossed with their cell phones, iPads, or other mobile devices. While eating dinner, walking down the sidewalk, or waiting in line, more and more of our life is intertwined with the magic and draw of mobility power.
This year, the Pulse conference enables mobility lovers in several new ways:
Access the Pulse SmartSite anytime, anywhere to manage your Pulse agenda and activities via a web browser or HTML 5 web-enabled smartphone including Android, iPhone, Windows Mobile, and Blackberry Storm2.
Check-in on FourSquare three times and receive a special gift from the User Community Networking area in the Pulse Solution Expo.
Visit and bookmark Pulse-related information quickly with QR codes used throughout signage and handouts during the conference. I recommend downloading mobile barcode reader software prior to Pulse if your phone doesn't already have an app.
I heard that the folks presenting a Cloud demo at Pulse are running a contest to giveaway an iPad after the Pulse General Session on Tuesday. They would like Pulse attendees to try out the Cloud demo. However, you don't even have to take part in the demo to be eligible. Just bring a business card and drop it in their box near the demo. Here are the deets:
Play a part in the demo "Witness Cloud and Integrated Service Management IN ACTION." Then answer a few simple questions and you could walk away with an iPad!!!
If you are interested in Cloud, you also might add Session #2084 "Integrated Service Management Cloud Simulator Overview" to your agenda. Use the PulseSmartSite to add #2084 to your agenda.
Terms and Conditions
No purchase necessary
Drop your business card off at the Main Tent area if you don't wish to participate in the demo and still be eligible to win
Offer not available to government employees, employees of IBM and its affiliates, and their families, and other ineligible under applicable law.
Offer void where prohibited. IBM reserves the right to withdraw this offer at any time.
Federal, state, and local taxes are the sole responsibility of the recipient.
By the way, like my new digs? I think I'm gonna like it here, so here's a big ole SHOUT OUT to my good friend Tiffany Winman for her work with Alison Olssen on building my shiny new bloggy home :)