Pulse conference community blog
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  economy obama ibm sam maccarran investment smarter tivoli smarter-planet barack palmisano president infratructure las-vegas pulse planet stimulus 1 Comment 48,220 Visits
If you’re one of thousands of people flying into McCarran International Airport today for Pulse 2009, then you already know that we are about to explore building a smarter planet through a dynamic infrastructure with IBM Service Management. Are you ready? Good! The next thing on your agenda should be to visit The Top Six Pulse Social Networking Tools so you can decide how you want to keep in touch with friends, colleagues and clients during Pulse.
If you are not one of the lucky ones with this event already on your agenda, it’s not too late! Come by the MGM Grand and head over to the Pulse 2009 registration desk.
But, you ask, what is Pulse and why should you care? Good questions. We have the answers.
Pulse is a conference dedicated to building smarter IT infrastructure. You should care because smarter infrastructure is by far our best path to creating new, globally competitive jobs and stimulating growth. IBM research shows that focused investment in just three areas -- healthcare IT, smart electric grids and broadband -- could yield almost one million new jobs within one year.
Come to Pulse to find out what President Obama already knows from his post-inaugural meeting with IBM Chairman, Sam Palmisano: building a smarter planet through a dynamic infrastructure is the fast track to rebuilding a vibrant, globally competitive economy.
“ Even as this plan puts Americans back to work, it will also make the critical investments in alternative energy, in safer roads, better health care and modern schools that will lay the foundation for long-term growth and prosperity, and will invest in broadband and emerging technologies, like the ones imagined and introduced to the world by people like Sam and so many of the CEOs here today, because that's how America will retain and regain its competitive edge in the 21st century."
-President Barack Obama
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  vegas service-management lasvegas pulse08 pulse pulse09 2 Comments 5,939 Visits
Everyone is a winner at Pulse 2009! Why is that, you ask? Because Pulse 2009 will be held February 8-12, 2009 at the legendary MGM Grand in fabulous Las Vegas! We'll open registration and issue a call for speakers in September, 2008. So mark your calendars and reserve your place at the table.
Personally, I thought Pulse 2008 was exhilarating, but true-to-form, Tivoli wants to up the ante. The best way to do that is to get you all involved in the Pulse 2009 game plan. You want more coffee in between sessions? You want a better parking situation? You want more sessions on Green or Cloud Computing? You want to see Lance Armstrong or Hootie, again? Well, friend, add your two cents to the kitty and sweeten the pot for us all. Here's what to do:
1. How can we improve the Pulse conference for 2009?
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  security lifecycle ibmpulse mobile kloeckner planningdanske pulse bank devops automation cloud kristof management enterprise ibm deployment rational storage tivoli asset 1 Comment 4,426 Visits
The Pulse blog is pleased to present today's guest blog by Kristof Kloeckner, General Manager of Rational Software, IBM Software Group
Based on discussions and interactions with clients, a common theme has emerged - the gap between development and operations groups (people, processes and technologies). This gap diminishes business agility, the ability to respond to market demands quickly with new applications or solutions. It can also lead to quality problems with deployed applications resulting in higher costs, service disruption and service quality issues. Some of the root causes for these challenges are:
Together Rational and Tivoli have been working with customers to address some of these challenges and we have introduced capabilities which include; Collaborative Lifecycle Management (CLM) for Agile development and delivery, Deployment Planning and Automation (DP&A) for constructing deployment topologies and deployment automation and SmartCloud Provisioning for quickcloud deployment and automated provisioning.
By way of example, Danske Bank deployed these capabilities and reduced their average time of development projects from 14 months to 9 months while improving efficiency by 15%. Through automation, Sun Trust improved hand-off times by 98% while cutting deployment related issues by 93 %. And a leading tire manufacturer moved to agile processes and accelerated their development models by 30%
Based on these and other deployment scenarios, we are now working with a few select clients on a more integrated lifecycle management solution for Continuous Delivery, which we plan to make it available to a wider set of customers as part of a managed beta program in April. What does it mean to have continuous delivery? It means that the applications built by our clients are production-ready throughout the lifecycle and can be released to end users at any time, reducing the cycle times significantly. These capabilities are built leveraging open standards, enabling clients to leverage existing investments and the cloud. Some of the capabilities planned for the beta include:
We believe that these capabilities will help provide you with end-to-end feedback loop from your customers, from development, to operations, rapid release of new versions, increased velocity of change while reducing risk, leverage real-time planning, enable in-context collaboration, ensure lifecycle traceability and apply development and operational intelligence.
My Rational colleagues and I will be discussing these customer patterns and the solutions in more detail at Pulse. Looking forward to the discussion!
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  you security maximo joamie rational tivoli mobile london uk cloud physical ibm infrastructure comes planet pulse to livestream smarter thomas 1 Comment 4,163 Visits
Hey Kids! It’s be a while since I posted on the Pulse blog. What’s been keeping me away? New job responsibilities outside [*GASP!*] the scope of social media. More on that another time. Today I have more important things to share with you.
For the past few years, IBM has been sending camera crews around the world to record as much as we can at our events. At some of the larger events, we also stream some of our sessions and interviews live. This is a key component of events today, in that it opens up the event to a much larger audience. Hint, hint.
For the first time, we are streaming live from Pulse Comes to You in London next week on May 30. The event will be attended by over 400 IBM clients and business partners, but we can expand that audience to virtually as many that want to be the first to hear our news next Wednesday. If you are still sleeping while we stream in real time, you can watch the replay while you have your morning coffee.
And if after reading the rest of this post you think my new professional assignment is the consequence of bad spelling, you might be right I'm just getting ready to ride in a car on the wrong side of the road.
Here’s what’s on the agenda:
Key Note 1: Optimising the World's Infrastructure Jamie Thomas, Vice President of Tivoli Strategy and Development. Jamie will discuss the critical role of technology in unleashing innovation, including cloud, mobile enterprises, smarter physical infrastructures and security.
Key Note 2: Independent Analyst view of Service Management & Security Will Cappelli, Gartner
Key Note 3: IBM Watson goes to Work Dale Lane, Software Developer – DeepQA (Watson), Emerging Technologies. Dale will talk about the work that has been done to apply Watson’s technological breakthroughs to real-world problems, as well as some of the plans for Watson's future.
Bookmark this page: http://ibm.co/JgmnZD to stream the Pulse UK live from anywhere in the world. Or you could attend the old fashioned way and show up in person.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  pulse security cloud cities building operations smarter rational data eam industry infrastructure compliance ibm tivoli ibmpulse mobility center 2 Comments 4,155 Visits
The descriptions of our streams and tracks are not yet posted on the website, but you can read about them here, then submit your proposal to any of the following tracks at
Then register for the LIVE #ibmpulse 2012 Webcast 9/28 where you can get all the details on speaking at Pulse, including whether or not you are eligible for a free pass!
Stream 1: Cloud and Smarter, Flexible Infrastructures
Businesses rely on their data center technologies to enable rapid innovation and the agility needed to respond quickly in today's highly competitive environment. Change management, provisioning, monitoring, scheduling and other key IT processes require a robust platform that can deliver services in a variety of ways, including virtualization, cloud computing and other delivery options. This stream will bring together clients, end users, systems integrators, IBM Business Partners and service management experts from across IBM to share best practices, roadmaps, real-world experiences, implementation examples and more.
Track 1: Service Delivery and Process Automation The ability to quickly transform a business requirement into a business service is fundamental to the success of today's organizations. This track focuses on how IBM Tivoli can help create an effective approach to managing service requests, incidents, change and configuration, and provisioning with an integrated set of IT service management solutions. Submit to this track
Track 2: Service Availability and Performance Management If you're in operations, you understand the pressure to ensure high service availability and performance. This track will illustrate how IBM solutions provide the visibility and control required to manage critical business services in dynamic conditions in ways that are cost-effective and seamless to clients. Presentations will emphasize best practices and implementations – highlighting the use of common integrations, such as navigation, workflows, visualization and reporting. Submit to this track
Track 3: Storage Management IBM offers an extraordinary range of systems, storage, software and services based on decades of innovation -- all designed to maximize and protect information, a critical business asset. This track will explore how storage management solutions can address this challenge through a wide range of presentations that include best practices, implementation stories and case studies. Submit to this track
Track 4: Collaborative Development and Operations This track covers collaborative development and operations across the lifecycle in the context of service management, focusing on the principles of ITIL and other IT process methodologies. Key topics will include organizational collaboration, application performance, automated deployment and cloud computing. Ideal for architects, developers, process, and operations managers this track will highlight success stories and panels from clients and industry experts on how organizations can accelerate the delivery of high quality applications and services. Submit to this track
Track 5: Cloud and New Models for Service Delivery
Cloud computing and new delivery models are transforming the client experience and the economics of service delivery. This track will explore how private and public clouds can be securely harnessed – whether you choose to build your own, leverage prepackaged solutions, or have cloud delivered as a service. Sessions will explore how clients can successfully secure, visualize, and ensure the performance of virtualized and hybrid environments.
Stream 2: Smarter Physical Infrastructures
This stream will highlight key topics such as Enterprise Asset Management, Integrated Workplace Management Smarter Buildings, and industry-specific challenges that span integrated physical and digital infrastructures. Topics will focus on managing asset lifespan, energy efficiency, space planning and real estate portfolio management.
Track 1: EAM Best Practices In this track we will discuss and highlight techniques, processes, activities, and or incentives deemed extremely effective in delivering world-class best practices at your organization. Sessions will highlight quantitative and qualitative ROI and Return on Asset (ROA) data such as equipment uptime, inventory carrying costs, labor utilization, regulatory compliance, and maintenance operations. Submit to this track
Track 2: EAM Implementation and Upgrades This track will feature customers sharing their implementation or upgrade stories from legacy versions to the latest release including planning, tools and tasks involved, post implementation/upgrade review, and the improvements they have leveraged in architecture, functionality, security, and scalability. Submit to this track
Track 3: EAM Extended Usage Sessions in this track are designed to showcase the value of Maximo and TRIRIGA through their functional add-ons. Areas of interest for Maximo may include mobile, scheduling, linear, spatial, asset configuration manager, service provider, service request manager, and HS&E. Areas of interest for TRIRIGA may include request central, workplace reservation manager, strategic facility planning, viewer, application builder, and mobile to name a few. Submit to this track
Track 4: EAM Technical Sessions These technical sessions are designed to be co-presented by an IBM subject matter expert and a client or group of users in a panel setting. Areas of interest may include: workflow, reporting, migration, monitoring, archiving, and integration. Clients submitting an abstract will be mapped with the appropriate subject matter expert. Submit to this track
Track 5: Maximo Utility Working Group (MUWG) IBM is pleased to announce that the Maximo Utility Working Group (MUWG) agenda will focus on electric, gas, water and wastewater presentations and incorporate the new Maximo Supply Chain Users Group presentations. Waves of change brought by deregulation, globalization and new regulatory requirements have brought new challenges. Share your story on how you are leveraging Maximo to address these issues and other key challenges at your plant. Submit to this track
Track 6: EAM Industry Case Studies In this track we would like to hear from a multitude of industries: Energy, Manufacturing, Transportation, Chemicals & Petroleum, Mining, Life Sciences, Telecom, Facilities, Finance, and Public Sector – including State, Local, and Federal Government users, to highlight how you have addressed your industry- specific challenges with TRIRIGA and IBM Maximo Asset Management, more specifically by using one of Maximo’s industry solutions. Submit to this track
Track 7: Smarter Buildings This track features IBM solutions for Smarter Buildings that allow building owners and managers to analyze and optimize real estate and facilities operations. IBM solutions for Smarter Buildings help customers create energy, operationally and space efficient buildings and helps them do so in a sustainable manner. Submit to this track
Track 8: Smarter Cities This track features IBM Smarter Cities solutions that allow customers to synchronize and analyze efforts among sectors and agencies as they happen, giving decision makers consolidated information that helps them anticipate—rather than just react to—problems so they can manage growth and development in a sustainable way. Submit to this track
Track 9: Integrated Workplace Management This track features solutions from TRIRIGA, an IBM company, that provide customers with advanced intelligence to help them make strategic decisions regarding space usage, evaluate alternative real estate initiatives, generate higher returns from capital projects, and assess environmental impact investments. Submit to this track
Stream 3: Security and Compliance
The boundaries of today’s business infrastructures are being extended and sometimes obliterated by the emergence of cloud, mobility, social business, big data and more. Where does your business ecosystem start and end? Whom do you trust and whom do you not? We’ll address these key security and compliance challenges in this track, demonstrating how IBM’s security intelligence solutions can become the enabler of a business without limits.
Track 1: Securing Emerging Technologies Embracing new technologies, such as virtualization, cloud, and mobile computing, is an important aspect of how organizations stay competitive. However, the same technologies that can accelerate efficiencies can also pose new security challenges. This track will highlight how IBM can help you stay ahead of the evolving threat landscape and at the same time leverage the innovations made possible by emerging technology. Submit to this track
Track 2: Securing the Infrastructure and Mitigating Threats A secure infrastructure is not a static infrastructure. Every day, organizations have to face new security challenges, and the most successful organizations will be the ones that can not only react to these new challenges, but also anticipate them. In this track, we’ll review some of the latest threat research and provide insights on how you can mitigate those threats, and optimize your infrastructure at the same time. Submit to this track
Track 3: Managing Compliance and Audit for a Secure Organization Regulatory and industry requirements—which are often disconnected or even contradictory—are increasing, making it difficult for enterprises to keep up without draining valuable resources. This track will focus on what it means to effectively manage compliance and audit in a world where the only constant, is constant change. Sessions will feature best practices and user experiences with designing, enforcing and monitoring security policies for users and their activities, information, systems and processes. Submit to this track
Stream 4: Leveraging Mobility
This track will explore how mobility is playing an increasing role across the enterprise. From standard voice and data services to business critical applications, mobility technologies are becoming critical to business operations. This stream will explore challenges around delivering and managing wireless mobility technologies, highlighting how visibility, control and automation play a vital role in the deployment and adoption of new services.
Track 1: Service Assurance for Communications Service Providers This stream will explore how effective network and service assurance enables control of the entire communication and content management infrastructure. It will discuss strategies and methods for gaining greater visibility into how key network and application elements impact service quality and delivery. Sessions will highlight best practices and client experiences across service quality management, event and performance management and other OSS/BSS functions. Submit to this track
Track 2: Cloud Service Providers Communications service providers (CSPs) around the world are looking for smarter ways of doing business. This track will explore the challenges around the deployment of a cloud services environment. It will feature customers who have expanded their portfolio of offerings to cloud and highlight how CSPs can quickly and cost-effectively create, manage and monetize public and private cloud services. Submit to this track
Track 3: Mobility and Endpoint Management This stream will explore how mobility is playing an increasing role across the enterprise – spanning the broad array of mobile devices, endpoints and networks that support enterprise mobility. From hot topics such as endpoint management and security and mobility technologies from Lotus, this track will cover how progressive companies are leveraging technology to enable companies to conduct business in entirely new ways. Submit to this track
Submit your proposal a line with any of the above tracks at http://bit.ly/oaAv2b
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  international storage planet mobile management asset infrastructures security attendees enterprise nations ibm smarter countires pulse cloud audience ibmpulse physical 4 Comments 4,133 Visits
The above 19 countries were not in attendance at Pulse 2011 but are here now! We are thrilled to welcome them and the rest of the international attendees, that make up over one-third of our total audience of 8000 that have traveled from 79 countries worldwide!!!
Please join us in the North Pavilion at the MGM Grand Hotel at 4:30 pm today for the International Connection Reception, hosted by Joao Perez, Vice President of Sales, IBM Security.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  without cloud you london security comes pulse frankfurt ibm sydney 2012 tokyo days stockholm register business to mobile limits 1 Comment 3,667 Visits
On behalf of the IBM team, thank you for making Pulse 2012 a huge success! If you missed something or just want a recap of some key highlights, visit youtube.com/ibmpulse. Then mark your calendar for the local Pulse event in your neck of the woods. Pulse Comes to You and Business without Limits days are half and full-day mini-conferences highlighting the best of Pulse. Business without Limits days offer deeper dives into Cloud, Smarter Physical Infrastructure, Security or Leveraging Mobility. Attending these events can enhance and extend the ROI of Pulse 2012 to help you react to changes in the organization with agility, reduce vulnerability throughout the service lifecycle, and continuously improve the business impact of the technology.
But you don't have to take it from me! Take it from IBM client Jacob Braun of wakadigital, who stopped by the Take Your Social Pulse booth during Pulse 2012 in Las Vegas and said, "The ROI of this event is simply immeasurable."
The following Pulse Comes to You events are open for registration.
Asia Japan, Tokyo IBM 5/18/2012
Asia Australia, Sydney IBM 5/31 - 6/1/12
Europe Sweden, Stockholm IBM 5/24/2012
Europe Germany, Frankfurt IBM 5/24/2012
Europe UK, London IBM 5/30/2012
Coming soon to Asia!
China, Shanghai IBM 5/24/2011
China, Virtual IBM 5/26/2012
China, Guangzhou IBM 5/26/2012
Korea, Seoul IBM 6/19/2012
Indonesia, Jakarta IBM 8/7/2012
Philippeans, Manila IBM 8/14/2012
Singapore, Singapore IBM 8/16/2012
Thailand, Bangkok IBM 8/21/2012
Vietnam, Hanoi IBM 8/23/2012
Singapore, Singapore TBA
Coming soon to Europe!
Italy, Rome 5/15/2012
Europe Benelux IBM 6/7/2012
Denmark, Copenhagen IBM 5/22 - 23/112
Finland, Helsinki IBM TBA
France, Paris TBA
Russia, Moscow 10/24/2012
Stay tuned for more dates coming soon for North and South America and around the globe.
Pulse Daily News for Wednesday, March 7
While the Pulse opening general session focused on strategy, Day 2 provided a roadmap to the opportunity highway: visibility, control, and automation in action. "America's Got Talent" performers I-Luminate lit up the stage with their exciting integration of dance and technology. Host Scott Hebner welcomed the group, described the session's focus on implementation, and recognized the importance of IBM Business Partners to supply critical capabilities, skills, and expertise. Steve Mills followed with a wrapup of the broader IBM roadmap around Smarter Computing. He shared the journey IBM has taken internally and with clients to meet the demands smarter planet solutions are placing on IT, including applying the breadth of IBM solutions, or "eating our own cookie" to deliver faster time to value and lower operating costs.
Bob Picciano hosted a panel of clients featuring Peter Bews, Director for Cloud Computing for Rogers Communications, David Kontra, Global Real Estate Portfolio Executive for GE, Jill Holbrook, Associate Director Technology Infrastructure, Erie Board of Cooperative Education Services and Tony Spinelli, Senior Vice President and Chief Security Officer, Equifax. They discussed the challenges companies are facing today, what innovative new strategies they are taking advantage of and how IBM is helping them make use of Cloud, Smart Physical Infrastructure, Mobility and Security and Compliance.
Jamie Thomas then described new additions to the IBM portfolio and the roadmaps IBM is putting in place to help clients succeed (accelerators, progression paths, etc.). With a focus on standards Jamie will also preview what to expect from IBM as we move forward in time from a technology perspective and oriented around Visibility, Control and Automation. Read about the announcements here.
Watch the replay at ibm.com/pulse. Read more about the general session on the Cloud and Service Management Blog and Turbo Todd.
Maroon 5 braved high winds to make it to Pulse Palooza, where they put on a fantastic show! The Grand Garden Arena was packed with excited fans.
Women's Networking Reception
Earlier Tuesday evening, Jamie Thomas welcomed the women of Pulse, as they enjoyed cocktails, hors d’oeuvres and networking.
Grady Booch Describes Computing: The Human Experience
IBM Fellow Grady Booch provided an overview of Computing: The Human Experience to a packed house Tuesday afternoon. He described this rich yet tragic connection between computing and conflict and the implications in the future of war.
Tuesday was a busy day at the Solution Expo, and not just at the EDI booth, where the Ace of Cakes made a repeat visit. The Expo is open from 12:00 to 4:00 today, so come take advantage of it!
Service Management Connect
Take a tour of Service Management Connect, which Jamie Thomas announced during the general session. Learn how you can participate in the product development process, made transparent with open access to release plans, milestone code, and sprint demos. Help make IBM products better by communicating your priorities and collaborating with other users. Learn more
Client Connections and Hospitality Lounge
It's not too late to be connected to another IBM client! Stop by the Client Hospitality Lounge and sign up to meet one-on-one with an IBM client reference. Learn how other companies are using an IBM solution to make smarter business decisions, brainstorm new ideas, or discuss a particular challenge you’re having. If you are or would like to become a IBM client reference, stop by and sign up. Response has been positive: “Telling our story helps make a phenomenal product even better." says Jason Brock, CLS Asset Management Lead, Battelle and "IBM's reference program helps us connect w/& learn from others so we don't have to reinvent the wheel" tweeted Karen Dietz, @ChoiceHotels
Meet the Experts
Meet the Experts, which changed its format to a roundtable format this year, has had a steady stream of participants. The most popular topics include Maximo, BigFix, Q1 Labs, and Storage Virtualization. Sessions will continue through Wednesday at 4:00 p.m., including repeats of popular sessions.
If you could double your capacity without increasing costs, wouldn't you? To hear more about how to achieve the economies and efficiencies Steve Mills described in Tuesday's keynote, visit the Smarter Computing booth and talk to experts about IBM systems and sofware that can address today's challenges.
IBM's most famous game show contestent is at Pulse! Play Jeopardy against Watson and learn more about him, including the history and how Watson is being used to meet real-world needs, including the partnership Wellpoint's George Zaruba described in Monday's general session. Watson can be found in the Smarter Computing zone in the Solution Expo.
Complete those Evaluations!
Speaking of Watson, get a free Watson t-shirt! Remember to complete your session and overall conference surveys on the Pulse SmartSite--there are prizes involved! Once you have completed your overall conference survey, stop by the registration desk to pick up your Watson shirt. For each session survey you complete, you are registered for a drawing for a free Apple iPod Touch.
While you are in the Solution Expo, be sure to take the time to visit the Tivoli Accredited Partners in the Solution Expo. They are highlighted in the Pulse conference guide and they have Accredited signs in their booths. These partners have invested heavily in Tivoli deployment skills so that they can ensure a successful implementation of service management solutions in your business. Accredited partners are great resources for you to chat with and get new ideas on how to improve your business!
Visit Platinum Sponsor Pirean and Help One of Three Charities
Gartner predicts that by 2014, 90% of organizations will support corporate applications on personal devices. Everyone is talking about “Bring Your Own Device” (BYOD), and most businesses will need to review their policies to accommodate it. We are all too familiar with hearing about the security challenges that organizations will need to overcome, but what do employees think about BYOD? Pirean would really like to find out! Drop by the Pirean booth P317 in the expo hall to answer a few short questions and we’ll make a donation on your behalf to Hope for the Warriors, St Jude’s Children’s Research Hospital or Habitat for Humanity. The results of the survey, along with people’s chosen charities are displayed real-time on the displays at the Pirean booth, plus as soon as your answers are submitted you’ll be able to watch them update!
Find More and Contribute to the Conversation:
Wednesday Preview: Don't miss these events!
Late-breaking news including new, updated and cancelled sessions can be found in the Pulse SmartSite under Daily News.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  eam speakers it maximoworld practices business for partner 2011 maximo ibm spa pulse mgm celebrity call tivoli best servicemgmt 3,572 Visits
Enlighten Us: How Are Your Bright Ideas Helping to Build a Smarter Planet?
Pulse will return to the MGM Grand in Las Vegas February 27 through March 2, 2011 to bring over 6000 attendees the best practices, solutions and expertise needed to help organizations design, deliver and manage new, innovative business services - smarter services that drive unique client value and competitive advantage.
Over 300 client presentations will demonstrate how Integrated Service Management helped organizations gain an end-to-end view of business services across boundaries to effectively manage risk and compliance, change the economics of delivering service and achieve common business objectives. We invite you to submit your proposal to present at Pulse 2011!
CLIENT SPEAKER BENEFITS
Pulse 2011 client speakers will receive complimentary registration to the conference, and the first 50 to submit a proposal will receive a FREE hotel accommodations upgrade* to a Celebrity Spa Suite at the MGM Grand if the proposal is accepted!
*The speaker pays for the basic room and will be awarded the upgrade if they submit one of the first 50 papers to be accepted.
Client Speaker Benefits include:
HOW TO SUBMIT A PROPOSAL
Proposals will include a 100-word abstract that outlines a unique organizational experience based on, but not limited to, one of the following scenarios:
Your abstract should include:
PULSE 2011 CALL FOR PAPERS OPENS SEPTEMBER 22, 2010
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  booch security mobility 2012 maximo ibm garden session general twitter ibmpulse infrastructure planet hand industrygrand smarter woz cloud arena held mgm livestream pulse devide 3,517 Visits
With showtime less than two weeks away, I am getting a lot of questions about Pulse, and what we will be streaming over the internet from the conference. So for today's blog, I'll do my best summarize the highlights and where to get more information for your viewing pleasure.
In a nutshell, we are streaming all three days of general sessions as well as the stream keynotes on the Pulse website. We will also stream exclusive interviews with key presenters, including Steve Mills, Manoj Saxena, Jamie Thomas, Marie Wieck and others. You definitely don't want to miss day three when Grady Booch interviews Steve Wozniak in the general session, which . . .
wait for it . . .
includes LIVE Q&A we'll pull from the @ibmpulse Twitter stream!
Sunday, March 4
6:30 pm - 7:00 pm Opening Show with hosts Scott Laningham and Todd Watson
7:00 pm - 7:30 pm Meet the Experts of the Interoperability Center
Monday, March 5
8:00 am to 9:30 am General Session, live from the Grand Garden Arena
10:00 am - 11:00 am Cloud Keynote, live from the Grand Garden Arena
11:15 am - 12:15 pm Security keynote, live from the Grand Garden Arena
12:15 pm - 1:15 pm Smarter Physical Infrastructure Keynote, replay
1:15 pm - 2:30 pm Mobility keynote, replay
2:30 pm - 2:40 pm Interview with Kristoff Kloeckner, General Manager of Rational Software
Tuesday, March 6
8:00 am to 9:30 am General Session, live from the Grand Garden Arena
9:30 am - 11:00am General session, Day 2 replay
4:00 pm - 4:15 pm Steve Mills, IBM Senior VP Software interview
4:15 pm - 4:45 pm IBM Champion interview
Wednesday, March 7
9:00 am - 10:30 am General Session, Live from the Grand Garden Arena
Over the next two weeks, while we complete the rest of the Pulse Livestream schedule, think of what you want to ask co-founder of Apple Computer, Steve Wozniak so you're ready on Wednesday March 7. Do not tweet your question before the live Q&A session kicks off from Pulse. Do make sure to follow @ibmpulse so you can join the conversation during Livestream events and all throughout the week.
As I mentioned, this schedule is not complete and any of it subject to change.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  software phelps world's infrastrastructure green ibm industry for michael 2009 world pulse a insustries greener topics service management hot 3 Comments 3,419 Visits
IBM is proud to announce that Michael Phelps will address the audience at Pulse 2009 in Las Vegas, NV.
On August 16, 2008 Michael Phelps etched his name in Olympic history by winning his eighth gold medal of the Beijing Olympic Games, surpassing Mark Spitz for the most gold medals in a single Olympics. Seven of his eight wins set new world records, and with the addition of his six gold medals from the 2004 Olympics, Phelps has now won the most Olympic gold medals in history.
Phelps has been making waves in the world of sports since he was young. He tied the record for the most medals at a single Olympics in the 2004 Athens Summer Olympic Games when he earned six gold medals and eight medals overall. Already a sports legend at the age of 22, he has been named World Swimmer of the Year for three out of the last four years (2003, 2004, and 2006).
Although he is young, he has already had a lifetime of experiences—in the pool and out. He founded “Swim with the Stars”—the first ever Olympic Swimming Tour that travels the country to give kids the opportunity to learn from the best. He is also a national spokesperson for the Boys & Girls Clubs.
Phelps is the illustration of dedication and passion, practicing 365 days a year. His results speak for themselves.
Lori Brown 2700049X9X firstname.lastname@example.org Tags:  landscape threat ibmpulse pulse security 2 Comments 3,412 Visits
The Pulse blog is happy to present a guest blog today from Heather Hinton, IBM Distinguished Engineer. Thanks, Heather!
Future Security -- How Can We Keep up With the Ever-Advancing and Changing Threat Landscape?
As part of role in protecting IBM & SO clients, we focus on simple solutions, basics/first principles. This is even more true as cyber attacks become more sophisticated and more targeted - simple solutions are how we can provide the most comprehensive base solution, simple solutions that help motivate and enforce good behavior by our users. The reality is that every organization will get infected with malware - you are all infected statistically to at least 10% of your population. So your solutions must focus on minimizing opportunities for infection and then really minimizing opportunity for spread of infection/detection (teaser - this is where some of the advanced techniques such as our QRadar family really shine) and remediation of infection. Without the fundamental basis, the advanced solutions are like putting a bank-level security vault as your front door and a waxed-paper window covering beside it.
Join me along with Martin Borrett, Tom Cross, Jack Danahy and Josyula Rao on Tuesday March 6th at our Pulse session 2076 from 6:00 PM - 7:00 PM in room 318 for a panel discussion sponsored by the IBM Institute for Advanced Security. We’ll be discussing research and approaches to help evolve security thinking to become more agile, de-perimeterized and business-process centric.
Heather Hinton, PhD
IBM Distinguished Engineer
Visit the Pulse SmartSite to add this session to your Pulse schedule.
Lori Brown 2700049X9X email@example.com Tags:  ibm reception vegas expo solution pulse las 3,404 Visits
Pulse Daily News for Monday, March 5
Welcome to Pulse 2012! 8,000 attendees from around the globe are here to learn how they can change the economics of IT and speed the delivery of innovative products and services. The theme of this year's Pulse is "Business without Limits" and with hundreds of sessions including topics from cloud, mobility, smarter physical infrastructure and security, your options at Pulse are nearly limitless too! Check the Pulse SmartSite to search for sessions on the subjects that matter to you and watch the Pulse website for the latest resources from Pulse, including live video of the event, the current Livestream schedule, a video library, picture gallery, and keynote slides.
Danny Sabbah opened the Pulse 2012 Solution Expo opened with a ribbon cutting ceremony, which officially kicked off Pulse 2012. It was a full house at the Solution Expo, which features the newest technology and next-generation solutions from IBM and IBM Business Partners. Visit the Pulse 2012 Sponsors, including Diamond Sponsors Toshiba and Trend Micro, in the Expo today! The Solution Expo will be open from 12- 7 p.m. on Monday, 12 - 6 p.m. on Tuesday, and 12 - 4 p.m. on Wednesday.
While many of us were settling in to Pulse, IBM Business Partners were taking in a full day of strategy sessions! Hosted by Ernest Jones and sponsored by Arrow ECS, Gemini Systems, and Innovise ESM, the Tivoli Business Partner Summit featured a wealth of advice on how to embody this year's theme of Be Bold. Be Tivoli. Be Limitless. Ernest was followed by Brendan Hannigan, GM of the IBM Security Division, and Jamie Thomas, VP of Tivoli Strategy and Development, who shared product roadmaps and her perspectives on the Tivoli marketplace. Tivoli General Manager Danny Sabbah shared insights, Mark Register hosted an interactive panel of partners and clients, and Lou Attanasio described the keys to "Excelling at Selling." They were joined by special guest speaker Alison Levine overcame a life-threatening heart condition to become the first American woman to accomplish the Adventure Grand Slam (successfully climbing all seven summits and reached the North and South Pole). Alison inspired the crowd on how they, too, can become limitless through leadership, teamwork, innovation, and dealing with change. Partners also had a choice of six breakout sessions. IBM Business Partners can find the presentations for those breakouts on the PartnerWorld Tivoli Knowledge Center.
A highlight of the Business Partner Summit each year is the Tivoli Business Partner Awards. Congratulations to this year's winners:
The Pulse International Connection Reception provided a fun and festive event for Pulse attendees from 79 countries. Host Joao Perez greeted the entusiastic crowd and shared the top five countries most represented at Pulse outside of the US: Canada, Brazil, the United Kingdom, Mexico and Australia. Overall, 34% of all Pulse attendees are from outside the United States.
Hands-on Labs and Certification Testing also opened Sunday. With more labs this year than ever, participants took part in exercises about a wide variety of IBM software products. Lab titles are listed in your pocket agenda and full lab descriptions are available here and in the Pulse SmartSite. For Certification testing, the choices are nearly unlimited: you can take any of the certification tests IBM offers right here at Pulse! The Hands-on Labs and Certification rooms are located in the Studio Ballrooms A and B, near the Grand Garden Arena entrance. Follow the signs to take part in these valuable opportunities.
Win an Apple iPod Touch!
For each session you attend while at Pulse, you will find a session survey on the Pulse SmartSite. Submit your session surveys for a chance to win. Each day there will be a drawing, and the winner receives an Apple iPod Touch, sponsored by Alliance Tech, Inc. Each survey submitted is an entry to win, so complete your surveys today!
Find More and Contribute to the Conversation:
Monday Preview: Don't miss these events!
Late-breaking news including new, updated and cancelled sessions can be found in the Pulse SmartSite under Daily News.
BP Summit Sponsors:
Pulse 2012 Diamond Sponsors:
Pulse 2012 Platinum Sponsors:
Rebecca Wissinger 270001DD96 RJWISSIN@US.IBM.COM Tags:  client_references roi tivoli references pulse case_studies case_study client_hospitality_lounge 3 Comments 3,276 Visits
Pulse Daily News for Tuesday, March 6
Day 1 General Session Defines Business Without Limits
With instrument-like beats, opening act Naturally 7 and the story of healthcare company Wellpoint set the tone for the Pulse 2012 Day 1 general session. Vice President of Infrastructure George Zaruba described the bold steps they have taken to optimize their business relationships, services and processes using their infrastructure to competitive advantage. Host Scott Hebner then took the stage, welcoming the crowd of 8000 to Pulse and encouraging them take advantage of “opportunity highway” available to help IT drive business transformation. Speeding the delivery of innovation while managing risk and cost, he said, requires visibility, control, and automation. "You’ll need to see in real time how your business is operating, as you cannot control what you cannot see--and you cannot automate what you don’t control. And if you cannot automate, costs skyrocket and innovation stagnates." Next, Robert LeBlanc addressed the changes and challenges of a smarter planet, articulating why we are seeing such rapid growth in Cloud, Smarter Physical Infrastructure, Enterprise Mobility and Security Intelligence. He emphasized the need for dexterity around customer relations, understanding clients and giving them what they need to drive value and transform the economics of innovation, speed service delivery and optimize agility. He also described how IBM is investing to ensure proper visibility, control and automation across this highly dynamic environment, enabling organizations to better see and understand their business in real time, transform while controlling risk and become more efficient, cost effective and agile.
After an impressive rendition of "In the Air Tonight" by Naturally 7, Danny Sabbah described how the convergence of mobility, embedded intelligence, and ever increasing security threats, along with increasing requirements for standardization and automation, are driving us to a new technology model: cloud computing. He described cloud as a “convenient way to normalize your infrastructure and have much greater visibility, control and automation, which makes it easier to tie investments directly to business outcomes.” and provided evidence by successes at the Australian Open. (watch the video), Citi and True Value. But all cloud implementations are not equal. Successful cloud implementations, he noted, are resilient, with integrated and embedded security intelligence, choice and flexibility in hybrid environments, enterprise-class, workload-aware optimization, and built-in analytics. He then outlined some of the transformations IBM is making to help clients achieve visibility, control and automation, including the SmartCloud Foundation, Endpoint Management for Mobile Devices, and acquisitions of Worklight and Q1 Labs, plus two new additions you can take part in at Pulse:
Watch the replay at ibm.com/pulse. Read more about the general session: Turbo Todd, the Cloud and Service Management Blog on the IBM Software Blog
Cloud and Data Center Optimization
In this session, moderator Mike Hill described how Cloud enables innovation while managing change and complexity, enabling businesses to build new relationships with clients and create business value. Clients Ryan Kean, Director of Enterprise Platform Tech Services for The Kroger Company and Doug Rommel, Senior Vice President and Chief Information Officer for American Greetings, described how they are utilizing cloud to remain competitive, reduce costs, and obtain the business transformation needed to evolve IT. IBM leaders Dave Lindquist, IBM Fellow & Tivoli Vice President; Paul Loftus, GM of Cloud Managed Services for GTS; and Marie Wieck, GM of IBM AIM described benefits of IBM’s cloud technologies that provide continuous application delivery, workload awareness, hybrid integration and management, and orchestration across a standards-based infrastructure. The audience was encouraged to take part in the wide array of cloud activities at Pulse, including more than 50 sessions and 15 demos that feature cloud, plus BOFs, Meet the Experts, and Expo Theater sessions.
Smarter Physical InfrastructureGeorge Ahn, VP of IBM Enterprise Asset Management, hosted over 2000 people with a full dose of humor. He noted that companies are looking for return on assets and with limited resources, it is about how we deploy them, which can be greatly improved by the use of IBM EAM products. David Kontra of General Electric highlighted how they incorporated the IBM TRIRIGA product almost 10 years ago and how it has helped them to manage their properties and leases all around the world. Their new focus is "Leveraging technology to drive cost-effective execution, enhanced employee experience and productivity through innovative workspace solutions," which is more manageable thanks to IBM TRIRIGA products. Ken Bodine from Michelin explained the benefits of EAM to their corporation. Previously, each plant had their own operations with no way to globally track business needs. By standardizing, they have improved safety, improved products and lowered costs. Finally, Rick Nicholson, Group Vice President, IDC Energy Insights took the audience through a series of Smarter Physical Infrastructure mega-trends encompassing everything from what it means to be "smart" (intelligent devices, pervasive broadband networks, big data/analytics/social media/cloud services) to how asset and facility management play a vital role across multiple industries.
Forrester Analyst Christian Kane described how IT managers must proactively embrace new technologies that benefit their business. Bob Sutor, Kevin Cavanaugh and Wing To outlined how IBM Enterprise Mobile Platform helps to build, connect, and run back-end systems in support of mobile applications. They discussed the major issue many businesses face with employees owning their own devices and how to maintain system security on the devices. The platform helps manage and secure devices and provides new ways to transform your business while creating new opportunities through visibility, control and automation over all devices.
Brendan Hannigan, GM Security Solutions, and Sandy Bird, CTO of the IBM Security Systems Division (and co-founder of Q1 Labs), outlined how IT is at a crossroads, with organizations facing a threat landscape that is increasingly complex and that requires a fundamentally different approach to security. Clients want an integrated view of security and existing point products are not meeting their needs. IBM’s industry-leading security Intelligence solutions with real-time processing and predictive analytics capabilities help tackle difficult security challenges such as insider threat and advanced persistent threat. Critical controls are becoming more optimized and integrated across key security domains such as identity management, application security, and advanced network security. IBM has committed major resources to and organized around helping to comprise a broad, integrated framework of products and solutions to help organizations meet current and emerging threats.
Service Assurance for Service Providers
Moderator Peter Bews from Rogers Communications hosted an open panel discussion. He was joined on the stage by Martijin van Zoeren of Dutch Cloud BV, Frank Gillett of Forrester Research, Craig Farrell of IBM Communications Sector, and Giovanni Lanfranchi and Denis Kennelly of IBM Tivoli. Panelists discussed the unique challenges service providers face, including how to deal with today’s financial challenges, how to deliver innovative new services on an aggressive schedule, how to differentiate themselves based on quality of service, and the potential benefits delivering services on a cloud infrastructure.
Watch the replays at ibm.com/pulse.
Take a tour of the cloud solutions you are hearing about at Pulse! Register now for an IBM SmartCloud guided tour. You will be guided through six pre-selected demonstrations that cover key cloud technologies at IBM. Tour experts will also be available to answer questions and give pointers on the technologies you are interested in. Experience the capabilities that IBM can deliver and learn how IBM can help you successfully implement cloud. Sign up for your tour at the IBM Information Desk near the IBM SmartCloud Zone in the Solution Expo.
In the Expo: Livestream Stage
The Livestream Stage was bustling with activity. Steve Mills recognized IBM Champions, Bob Picciano provided his views of Monday's events, Wing To, Bob Sutor, Kristof Kloeckner and more provided their insights. Watch them now on the Pulse website. Also at the Livestream stage, two hundred people who earned tickets by “taking their Social Pulse” were treated to an I Scream Social, redeeming the tickets for ice cream bars today at the Livestream Stage in the Solution Expo. The Social Pulse Team will be doing it again tomorrow at 3:30, so stop by a Pulse Social Bar today, take your Social Pulse and get your ticket for ice cream! See the pictures on Facebook.
Complete Your Conference Evaluation for a Free T-Shirt
Pulse 2012 wants your feedback! Complete your overall conference evaluation on the Pulse SmartSite. Once you have completed the evaluation, stop by the Registration Desk and pick up your complimentary T-shirt! Available to IBM clients and IBM Business Partners only, beginning this afternoon.
Find More and Contribute to the Conversation:
Tuesday Preview: Don't miss these events!
Late-breaking news including new, updated and cancelled sessions can be found in the Pulse SmartSite under Daily News.
Pulse 2012 Diamond Sponsors:
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  grady management experience cloud human jan computing wozniak physical apple storage leadership invention the ibm mobile booch computercommunication dancing ibmpulse infrastructure steve pulse asset history dynamic security enterprise woz 2012 stars with 3,229 Visits
IBM has never been a wall flower in the business of making history. Just Google "IBM Centennial" if you have already forgotten the 2011 celebration that highlighted some of our greatest moments in leadership and invention. But this year at Pulse, YOU have the opportunity to literally help make history. Not just IBM history but the history of humanity.
Today's Pulse blog is a call to action from Jan and Grady Booch. Grady, as you may have heard, will interview the legendary co-founder of Apple, philanthropist and Dancing with the Stars alumnus, Steve Wozniak during the Pulse Day 3 general session. What you might not have heard is what else Grady is up to at Pulse.
Grady is working on a new documentary project to study how computing has changed humanity. As with any documentary or scientific study, one needs data. Loads of it. During Pulse, Grady will be onsite collecting data for this project. Grady's goals for this project include capturing over 2000 video interviews of people sharing their personal stories of how computing has changed their lives. The project is called Computing: The Human Experience.
I asked the Booch’s to give me a quick summary of the project to extend an invitation for your participation and this is what they shared with me.
Why Is Computing Important?
Because the story of computing is the story of humanity. Computing is a story of ambition, passion, invention, creativity, vision, avarice, and serendipity, powered by a refusal to accept the limits of our bodies and our minds. From the abacus to the iPad, from Gutenberg to Google, from Enigma to GPS, we have created computers to count the uncountable, remember beyond our own experiences, and see the invisible as well as the unforeseeable. In just one or two generations – an imperceptible time in the timeless sweep of the universe – we have created a technology that has the power to extend us, to transform us, to define us, perhaps even to destroy us.
As a part of this project Grady has created a YouTube channel and he would love to have you share the story of your human experience with computing. Computing: The Human Experience will have a video booth for you to record your 2-3 minute story. And we will post many of them on Computing's YouTube channel.
Some ideas to get you started:
Come be a part of telling the world that computing is more than machines and software - it is about people!
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  telco management maximo optimization center ibmpulse service infrastructure mobility security storage eam pulse it cloud collaboration data network ibm 2 Comments 3,222 Visits
Examples of Paper Proposals at Pulse 2011
Session title: Citi's Initial Experiences in Creating a Global Development Cloud
Session abstract: In 2010, Citi embarked on a project to create a cloud computing environment for its global application development organizations. This presentation by the executive responsible for the development project provides insights to Citi's experiences in the areas of defining the business problem being solved, defining user requirements, technology and product selections, and challenges experienced in getting the cloud into production in late 2010.
Session title: How Aetna Achieved Major Savings in Storage Management with Tivoli Storage Productivity Center 4.2 -- WIth an Update on TPC Future Directions from IBM
Session abstract: Come to this session to hear how Aetna achieved a fifty percent reduction in the time needed to manage their storage environment by upgrading to Tivoli Storage Productivity Center (TPC) 4.2. This savings was achieved through a combination of deploying TPC's storage resource agent technology, reducing problem determination time through TPC's enhanced topology views, and accelerating decision-making as a result of improved data availability, quality and accuracy provided by TPC. Thanks to these improvements, Aetna was able to reassign several full-time employees to new strategic initiatives. In addition, this session will give a preview of IBM's strategy and future plans for Tivoli Storage Productivity Center.
Session title: How Tata Consulting Helps Drive Efficiency Gains with Maximo at an International Paint Company
Session abstract: Tata Consultancy Services (TCS) is a leading global IT services organization and an IBM Premier Business Partner. TCS IBM-certified experts provide full service consulting and implementation of IBMs Maximo and Tivoli suite. TCS has several success stories in deployment of Asset Management solutions. One such implementation was for a leading global industrial paints manufacturer, for which TCS integrated multiple versions to a single global instance of Maximo 6. It was deployed over 20 sites, and made available in various languages supporting multiple operations including Maximo Mobile Inventory Manager. Complex workflows were configured for purchase order and work order approvals, which in turn called functions to automatically print and email the approved records. The system was integrated with multiple enterprise systems in various operating units like Oracle Apps, APPX & SCADA. The solution resulted in high system availability, less failures and improved stability.
Session title: MetLife's Tivoli Workload Scheduler 8.4 Upgrade Experience
Session abstract: Upgrading mission-critical software that runs a 24x7 distributed scheduling operation in a large enterprise, with thousands of endpoints, is a daunting task. This presentation will highlight some of the challenges that were overcome in order to upgrade the MetLife job scheduling environment from a legacy Tivoli Workload Scheduler (TWS) 8.2.1 infrastructure to a modern TWS 8.4 infrastructure, while minimizing risk and avoiding downtime. Fix Pack 5 fixes/enhancements will also be covered in this presentation.
Proposals will include a 100-word abstract that outlines a unique organizational experience based on, but not limited to, one of the following scenarios:
Your abstract should include:
Mary Gorczynski 1100006B54 firstname.lastname@example.org Tags:  agriculture ibmeam ibmontwitter eam assetmgmt goats ibmsoftware software service-management tivoli asset-management farm maximo ibmpulse 1 Comment 3,139 Visits
Every year, about this time, the creative juices start to flow as we start to gear up for IBM Pulse. Which stream will have the most interesting success stories? Which industry will produce the most creative abstract for a client presentation? What will energize clients to participate at Pulse? Who will get their 5 mins of fame at Pulse? All good questions! Let's see if I can help to answer them.
For years the Enterprise Asset Management track has been one of the largest at Pulse. This year, under the Smarter Physical Infrastructure stream, EAM will have 84 sessions. New this year will be 24 sessions under the "Industry case studies" track, which will no doubt produce some interesting submissions. Last year we had an agricultural industry submission that drew rave reviews. Refer here to see the diversity of industries in Latin America that were covered......from the Brazilian Confederation of Agriculture and Livestock (CNA) story to Cristal Chile a bottle manufacturer .
Maximo Asset Management solutions have a broad industry presence and we hope that by having 24 sessions dedicated to industry case studies we will be able to touch as many industries as possible. Have you submitted your proposal yet? Click here to submit.
Another incentive that we created this year in order to solicit your creativity, is the 'If only I had Maximo" home video campaign. If you are anything like me, as I encounter the daily tasks of maintaining a household, I'm constantly wishing I had Maximo to help with the maintenance, upkeep and warranty records for my house. I mean who wouldn't want an automated work order generated directly to take care of all of the machinery around the house and implement preventive maintenance schedules?
Of course Maximo isn't for home use, but we created this campaign (click here) to see if we had any creative folks out there who were looking for 5 mins of fame at Pulse. We think that this will also be a good way to expand our social media presence and get the community more engaged. How many of you are following our blog ? Are you a member of our community? We continue to grow and are always posting the latest & greatest activities for Maximo.
Take a look at our latest video which I filmed on a local goat farm.........can you see the similarities to the CNA story?
I hope this has inspired you to create your own home video & submit it for your 5 mins of fame at Pulse. Reminder of the link.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  transportation industries software monitoring utilities travel integrated-service-manage... pulse cities 2010 maximo smart renewable energy 1 Comment 2,970 Visits
As physical and digital assets converge, the planet is getting smarter. Cities are more instrumented, interconnected and intelligent, using sensors to monitor, manage and increase efficiency of traffic and energy systems, conserving water and power, and creating renewable energy resources.
Some of these implementations are already a present day reality, while others are on track to make impact within 5 years:
At Pulse 2010, over 300 IBM clients representing every industry will show you how they are adapting these agents of change head on with the help of integrated service management from IBM.
Here are a few sessions on these topics. Sign up for any of these sessions today (requires only an IBM.com password - you do NOT have to be a Pulse registered attendee to create a Pulse schedule online)!
Travel & Transportation sessions
Maximo Multi-Site, Multilingual Global Implementation and Deployment - Bombardier Transportation
Visualization of Assets in Maximo Provides Smarter Asset and Work Management at Amtrak
Asset Management "Keys to Success" at McCarran Airport
INTTRA Supports Its Global Supply Chain with a World-Class IT Infrastructure from IBM
Smarter Port and Marine Terminal Asset Management at Maher Terminals
How Maximo Improves Uptime and Reliability of Rolling Stock at NedTrain
How Maximo/ACM is Used to Successfully Address the Challenges of Complex Configuration Management Requirements and Regulations for a Commercial Airline - Delta Airlines
SNCF National French Railway: Our experience on ITM, Netcool and TBSM deployment
A Multi-Sector Municipal Maximo Implementation: Water, Wastewater, Streets, Fleet, Facilities and More - City of Henderson
Energy & Utility
Smarter Management of Wastewater Assets at San Francisco Public Utilities
An integrated approach to server deployment- CenterPoint Energy
Enterprise Software in the New Smart Grid
Smarter Meter Management with Maximo at Baltimore Gas & Electric
Maximo: It's Not Just For Maintenance - Lower Colorado River Authority
A Multi-Sector Municipal Maximo Implementation: Water, Wastewater, Streets, Fleet, Facilities and More
Maximo Utilites Birds of a Feather
Innovative Asset Location Hierarchy At Lakeland Electric
Is Your Utility Infrastructure Smart Grid Ready?
MRO Inventory Optimization: Not Just Less Inventory, But the Right Inventory- NRG Energy
Smarter Water Project at the District of Columbia Water and Sewer Authority
See you there!
Tiffany Winman 12000065XB email@example.com Tags:  logsdon service-management pulse alcatel-lucent ibmpulse keynote tivoli magic phelps energy johnson oconnor green pulse09 2 Comments 2,873 Visits
I was seriously bummed this morning when Al Zollar announced that Michael Phelps would not be speaking at the Pulse conference. Al explained that another exciting keynote speaker was on the agenda for later, but wouldn’t tell us who it was. The Twitter crowd immediately started speculating who it would be--Chris Rock?
And a series of Pulse speakers proceeded to joke about the possibility of Al speaking in a Speedo as a Phelps replacement. With the anticipation building, it was hard to focus when Jim Logsdon, from Alcatel-Lucent (Diamond sponsor of Pulse), spoke about his long-term partnership with IBM.
Chris O’Connor’s discussion on why being Green is important was fascinating. He highlighted four key reasons to focus on energy and efficiency: money, risk, compliance, responsibility. He basically argued that we need to reduce wasting energy in the data center and use the cost savings to invest in better tools to save money, comply with regulations, avoid severe punishment, and act responsibly as world citizens. He definitely caught our attention—and it wasn’t just due to the totally cool green tie he was wearing. Chris used some simple math to show that we could save $750/year just on better managing two servers and $750K/year if we were dealing with a 1000 servers. The Twitter crowd really enjoyed his presentation.
Finally, the moment had arrived. We were all awaiting with excitement to hear who the new Pulse keynote speaker was for that morning. The crowd showed their excitement when Al announced it was Magic Johnson!
Magic Johnson came off as a darling to the crowd. He was very intelligent and personable—walking amongst the Pulse attendees, asking them to stand up, giving them long hugs, speaking and engaging with them directly, and encouraging personal photo opportunities. And his talk was both humorous and informative. Demonstrating a strong business acumen and industriousness, he spoke of his foundation and the unique perspective he brought to incorporating ethnic and urban consumer tastes to coffee shops, movie theatres, fitness centers, and real estate projects. He also encouraged the audience to stay positive and embrace a winning spirit in the face of current economic challenges. He was met with a standing ovation! Once again, the Twitter crowd went wild!
Thanks to IBM and to Magic Johnson! What a great treat and surprise!
Pulse Daily News for Thursday, March 8
Pulse Day 3 Focuses on Innovation!
Wednesday's general session was all about future innovation. After a fun introductory video highlighting IBM Research's “5 in 5”, host Scott Hebner introduced Erich Clementi, Senior Vice President of IBM Global Technology Services, who outlined how the delivery of IT Services will evolve with cloud in support of Smarter Computing. Noting that cloud consumption requires a very different delivery model. It helps define the IT role in a new way—helping to integrate and aggregate services in order to optimize service delivery and business outcomes. Helene Armitage, General Manager of Systems Software for the IBM Systems and Technology Group, discussed the factors that are influencing system design for a smarter planet, including the consumerization of IT and data without limits.
Next, Manoj Saxena described the impact that IBM Watson will have on helping to solve some of the world's most daunting challenges. He outlined some of the history of Watson, and shared how IBM is putting Watson to work to solve industry challenges by leveraging unprecedented analytics. Watson, he said, is an enabler of the smarter planet vision--managing vast amounts of unstructured data and delivered as a cloud-based service.
The session ended with an engaging keynote conversation between special guest speaker Steve Wozniak and IBM's own Grady Booch. In this informal, fun discussion Woz shared anecdotes about everything from his early days with Steve Jobs, his commitment to education, the importance of product marketing, and the keys to happiness. It's worth watching.
Watch the replay at ibm.com/pulse. Read more about the general session in the Cloud and Service Management blog and catch Turbo Todd's interview with Woz.
While Pulse 2012 has come to an end, there are plenty of ways to extend your Pulse experience.
Save the date for Pulse 2013! March 3-6, 2013 at the MGM Grand in Las Vegas. We look forward to seeing you there!
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  planet pulse data maximo travel ibm smarter cloud security mobile transportation ibmpulse center 1 Comment 2,857 Visits
Today's smart travel and transportation service providers are using insights drawn from smarter data in real time to improve traveler experience, increase the agility of customer sales and service systems, maximize the availability of assets and infrastructure, improve operational efficiency, reduce environmental impact and assure safety and security with less cost and impact on customers. Pulse 2012 explores all these issues and more.
Pulse 2012 offers nearly 30 travel and transportation focused sessions and meetings on topics as diverse as asset management, maintaining rolling stock, maintenance performance and improving fleet maintenance. Pulse 2012 will also include the latest technology initiatives and next-generation solutions offered by IBM and our business partners, including:
Browse all sessions planned for Travel and Transportation at Pulse 2012 and create a sample agenda.
We look forward to seeing you at Pulse 2012 ! Register Now.
Visit Travel & Transportation industry solutions for more information on our solutions.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  gore planet ibm climate tivoli pulse crisis rational global service our websphere choice vegas warming smarter copenhagen management summit las al mgm 4 Comments 2,825 Visits
So. We picked a guest speaker for Pulse, one of IBM’s flagship conferences. And this time it’s not a sports hero. This time we picked someone more renowned for his serious passion to save the world. For real. Our dude is busting his rump to save us from the fire and brimstone we’ll be swimming in when all the glaciers melt. And since we here at IBM have been talking the talk of building a smarter planet, I’m thinking our choice makes a lot of sense. Because the world wouldn’t be so smart if we all got dead. There’d be all these data centers floating about aimlessly. Just saying.
Ladies and Gentleman of the blogosphere, please put your fingertips on your keyboard and prepare to tell the rest of the interwebs that we are honored to host:
But if says he’s building an arc, I’m still not buying stock in the big box home improvement center that’s breeding grackles in its 40 acre parking lot. They’re chasing away all the song birds. I’m just saying.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  pulse ibmpulse control ibm cloud service tivoli automation cloud-computing visibility storage management 2 Comments 2,788 Visits
Today's Pulse blog is submitted by David Boye, IBM Program Manager for Tivoli Storage.
Interested in sharing your story about IBM's storage solutions at Pulse this year? The Pulse 2012 Call for Papers is in full swing! We encourage you to speak about how your storage management solutions help you maximize and protect information. Your session can address best practices or your companies' implementation story.
Your presentation might also outline insight into trends and dynamics that are shaping your industry. If you choose to follow this approach, describe any background materials you will be using to illustrate your point. Details are good! A thorough description of the best practices, value proposition, or technical aspects you plan to discuss will help us understand and evaluate the proposal.
And if you are interested in participating in a panel discussion related to your area of expertise, make a note of that in your submission.
Speaking at Pulse is a great way to increase your profile among a group of elite professionals and maximize your conference experience. And....clients and Business Partners who present at Pulse are eligible for complimentary admission to the conference (one per company, per session).
Some ideas for your Storage presentation could include:
Storage and Cloud: Discuss the role of storage in the cloud services and how your IBM storage solutions can restore operations quickly following any type of data disaster, while ensuring optimal utilization and performance of storage resources in the Cloud.
Application Protection: Discuss how to secures business critical application data for a wide variety of databases, mail programs, ERP solutions, and application servers, ensuring reliability and data integrity.
Backup and Recovery: Talk about how your company protects data by storing backup copies on offline and offsite storage, and employs multiple smart-data techniques to make data backups.
Business Continuity Service Level Protection: Discuss your requirements and implementation of IBM solutions for high data availability and quick recovery from downtime in order to stay competitive.
Storage Virtualization: Talk about how your company was able to reduce the complexity and costs of managing SAN-based storage environments. Discuss how IBM storage virtualization solutions helped you address this.
Submit proposals today through November 7.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  pulse telco event maximo las smashmouth ibm conference netcool asset michael phelps management tivoli industries smart service 2009 security green vegas enterprise cloud 2 Comments 2,708 Visits
Multiple Choice: Why is Six a Perfect Number?
If you answered "2. It equals the sum of its proper divisors 1, 2 and 3.", you are incorrect because some answers are more correct than others. And since this is the Pulse blog and not the Math blog, the most correct answer is is "5. all of the above"!
But anyway, the real value of a multiple choice is when it saves you money, right? And who couldn't use it these days? This blog entry reveals the multiple options you can choose from to save big on Pulse registration. Take your pick from the savings options here and register for Pulse 2009 today at http://www.ibm.com/software/tivoli/pulse/!
Clients that present at Pulse attend FREE
Go to www.ibm.com/software/tivoli/pulse and click on "Present at Pulse". All accepted session receive a client guest pass. Call for Speakers ends November 7, 2008.
Pulse Client Guest Pass
Pulse 2009 has set aside a limited number of guest passes for Pulse 2009. Contact your IBM rep to find out if you qualify for a guest pass to Pulse 2009.
Two-Week Extension on the Early-Early Bird Rate
The Early-Early bird rate has been extended for 2 more weeks so you can take advantage of the $1495 rate. Use the PULSE09EEBX code when registering, but hurry – it expires November 10, 2008.
Government Employees save $800
Government employees can attend Pulse at the discounted rate of $1395. There is no code - simply indicate that you are a government employee on the registration page. All government employees will be asked to present their government issued id at check in. This discount cannot be combined with any other discounts or promotions.
Pulse 2008 Alumni save $600
Did your attend Pulse 2008? If the answer is yes, then you are eligible for an alumni discounted rate of $1595. Simply use PULSE09ALUM as the promo code on the registration page. This discount cannot be combined with any other discounts or promotions.
Five or more clients from the same organization can receive $100 off the current registration price. To obtain a special code for this discount, call (888) 987-6545 or (781) 251-7864, 9-5 p.m. EST, Monday-Friday. The discount must be arranged prior to registration and is taken at the time of registration.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  pulse bhagat delhi 2010 enterprise-asset-manageme... ibm storage mumbai pcty india chetan integrated management tivoli security service 2,645 Visits
If you ever read this blog before, you already know that many of the guest celebrity speakers that have joined the Pulse or PCTY agenda have written at least one book. While the subject matter of the books by our guest speakers are mainly biographical with commentary on business, culture, and politics, none of our past speakers have been primarily fiction writers. This makes a lot of sense because we don’t do fiction at Pulse. On the contrary, we make great effort to demonstrate the reality of how Integrated Service Management is helping to build a smarter planet today.
Our colleagues in India are getting innovative with the recipe this week at PCTY in Delhi and Mumbai and are hosting guest speaker Chetan Bhagat, the best selling English language novelist in India’s history.
As a big fan of the first amendment to the US Constitution and the innate desire for humans to communicate thoughts, given the choice between resting idle or reading what is handed to me, I’ll read anything from a toddler’s board book to an electronics catalogue. However, like a moth to the flame, the fiction junkie in me is drawn to made-up stories of all genres. Naturally I am intrigued by the choice in celebrity guest speaker at PCTY India.
If you are lucky enough to attend PCTY in Delhi or Mumbai this week, give us your feedback on anything from the latest analyst insights, industrial expertise, technology and service offerings presented by the Tivoli team in India, and of course guest speaker, Chetan Bhagat, who plans to deliver a satirical speech about, “Riding out the Tough Times.”
I haven’t yet read anything by Mr. Bhagat, but I do know that I care not to ride out any tough time without the accompaniment of satire.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  flickr service-management forums twitter tivoli pulse tools webcasts youtube social-media social networking facebook 2 Comments 2,558 Visits
Top six Pulse social networking tools
Use the following Pulse community resources to stay in touch, in tune, and in sync before, during, and after Pulse.
àPulse blog: For getting conference announcements, live blogging updates, and daily highlights right from the Pulse kiosk or your laptop.
àPulse community: For managing your contacts at Pulse, real-time forum topics, and feedback on the conference and sessions. Recommend meetups, advertise your activities at Pulse!
àPulse on Twitter: For contributing to real-time buzz, insights, comments and questions from Pulse attendees and organizing spontaneous meetups online or via your cell phone.
-Use #ibmpulse in Twitter search to see tweets of others.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  security thomas jamie management marie control monitor middleware impact mobile automation cloud asset enterprise ibmimpact ibmpulse wieck pulse @boosc application ibm tivoli maximo visibility 2,472 Visits
In today’s edition of the Huffington Post, Marie Wieck, General Manager of Application and Integration Middleware, IBM Software Group wrote:
“The CIOs I talk with describe the avalanche of projects they face. Almost three quarters of the CIOs say they are investing in mobile deployments this year, of which one-third of those will be deployed in a cloud. However, 70 percent of their budgets, on average, are still spent on maintenance and 34 percent of their projects are late. It's a vicious cycle.”
Jamie Thomas, VP of Strategy & Development, IBM Tivoli will join Marie later this month at IBM Impact to help address how businesses can navigate through the “avalanche of projects” by turning these barriers to innovation into capabilities:
How do you turn barriers into capabilities to accelerate applications to market? That’s the magical part. Achieving agile service delivery requires improved visibility, control and automation. Development and operations teams must respond to market changes faster with unparalleled, fully automated tooling and infrastructure.
But Jamie won’t be waving any wands. You don’t need to when you lead an organization rich in deep expertise, client experience, standards based platforms, and end-to-end capabilities.
Responsible for driving collaboration across an organization committed to developing innovative tools and technologies, there’s no one who knows more about the IBM capability of quickly developing, testing, deploying, and monitoring applications. Tweeter @boosc, who saw her present at Pulse, agrees:
Join Jamie Thomas at IBM Impact, April 30 at 10:45 am for session #2121 Optimizing the World's Infrastructure in the Marcello room - 4501B at the Venetian Hotel. Add session #2121 to your agenda with the IBM Impact Smartsite agenda builder.
But if you can’t wait that long for an update on what happened to the Maximo cows, have a look into the crystal ball this interview from Pulse with Jamie.
The IBM Pulse blog is making a leap and taking things over to ibmpulseblog.com. We're hoping our new home will make it easier for Pulse attendees and the Pulse team to have open discussions about what's happening at Pulse.
Please make sure you bookmark the new blog and subscribe to the RSS feed.
We've already started sharing some of the exciting news about Pulse 2013 and look forward to hearing your thoughts.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  the service process of operations management bpm transformation ism impact development century business 2011 wedding 1 Comment 2,419 Visits
In this video blog, IBM VP of Tivoli Strategy and Development Jamie Thomas, Turbo Todd, and Scott Laningham discuss the marriage of Integrated Service Management and Business Process Management at Impact.
What? You were expecting royal gossip on William and Kate on the Pulse blog? LOL
Wait! Don't go! I'll give you five good reasons to watch the video, which also happen to be five good reasons to support a marriage of integrated service management and business process management. Which also happen to be five CRAZY issues IBM is addressing with Integrated Service Management with the help of Jamie’s insight and leadership. I'll even tell you where to get more information on each.
Thanks, Jamie. Not only are you tremendous asset to the development and strategy of Integrated Service Management, but you are also a member of the growing body of IBMers proving that women are perfectly suited to technical leadership. Brava!
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  it free ibm service industry infrastructure management jams 2009 webcast ism green pulse operations registration asset enterprise delivery eam 1 Comment 2,408 Visits
You know who you are. You are always the first in line for everything. And it pays off. Or at least it usually does. I don’t know if you ever got that iPhone but I know you saved $600 on Pulse 2008 registration. And even though Pulse 2009 registration won’t open until later this month, I bet you’ll be the first to get your sneak peek at what we’ll be showcasing at the conference February 8-12.
How’s that, you say? With the new IBM Service Management Jams FREE weekly live webcast events. Each ISM Jam offers a glimpse into the strategy and technology you’ve come to expect at Pulse, including the latest in thought leadership, solution deep dives and real-world experiences from those of you that manage IT, service delivery and operational infrastructures of every kind – across every major industry. Bring your questions and come prepared for a lively discussion because each of the ISM Jams are hosted by IBM Service Management experts and include 30 minutes of live Q&A.
So stay tuned for Pulse Early Bird Registration and jump-start your Pulse experience in 2009 with the ISM Jams each Tuesday at 12:00 p.m. ET.
September 9, 2008
Speakers: Tony Pearson and Dave Merbach
September 16, 2008
Speaker: Kieran Moynihan
September 23, 2008
Speaker: Al Zollar
Speaker: Doug Brown
Speaker: Zarina Stanford
Speaker: Laura Sanders
Tiffany Winman 12000065XB email@example.com Tags:  linkedin pulse2011 facebook ibmpulse blogs conversations livestream photos community twitter videos social-media 2,392 Visits
This week, we launched the brand new Pulse Conversations Online portal so that you can now follow some of the conversations around Pulse on Twitter, Facebook, LinkedIn, Livestream, YouTube, Flickr, FourSquare and more all in one place.
Take a moment today to register your blog feed and social profile information for accounts such as Linkedin, Twitter, and Facebook to network with others around Pulse conversations and make yourself known as a thought leader! Simply use #ibmpulse in your tweets and ibmpulse in your blogs for your social content to appear in the Pulse Conversations portal. See the Welcome tab for a list of other keywords you can use.
For a cheat sheet on Pulse social networks, see the slide below:
See my earlier blog for for a list of cool Pulse things you can embed in your blogs or Web sites, such as video players, widgets, buttons, and more.
To follow along with live broadcasts from the Pulse conference, starting Sunday, watch us on the IBM Software Livestream channel:
To find more videos beyond what's playing live, search the Pulse folder on Livestream.
I hope to see you at Pulse or online in the coming weeks ahead. Happy tweeting!
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  system pulse kamen tivoli 2011 management dean maximo software hardware service ibmpulse z deka ibm 2,387 Visits
Introducing Dean Kamen, who will deliver the Guest Keynote at Pulse 2011, "The Future Belongs to Inventors"
As an inventor and physicist, Dean Kamen has dedicated his life to developing technologies that help people lead better lives. As an inventor, he holds more than 440 U.S. and foreign patents, many of them for innovative medical devices that have expanded the frontiers of health care worldwide. The array of products and technologies invented and developed by Mr. Kamen and the engineering team at DEKA is extremely broad. Two notable breakthrough medical devices invented and developed by DEKA are the HomeChoice™ portable dialysis machine, marketed by Baxter Healthcare, and the iBOT™ Mobility System, a sophisticated mobility aid developed for Johnson & Johnson. With the Segway™ Human Transporter, Mr. Kamen aspired to improve upon the most basic form of transportation, walking, by allowing people to go farther, move more quickly, and carry more without separating them from their everyday walking environment.
Among Mr. Kamen’s proudest accomplishments is founding FIRST (For Inspiration and Recognition of Science and Technology), an organization dedicated to motivating the next generation to understand, use and enjoy science and technology. In 2009, its flagship program, the FIRST Robotics Competition, will reach more than 42,000 high-school students on close to 1,700 teams in 40 regional competitions, seven district competitions, and one national championship. The FIRST Robotics Competition teams professionals and young people to solve an engineering design problem in an intense and competitive way.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  tivoli security maximo ibm collaboration storgage cloud mobility teclco ibmpulse infrastructure pulse 2,374 Visits
As the November 7 deadline to submit Pulse 2012 session proposals approaches, I realize some of you might be waiting for some spark of inspiration to submit your proposal. Here are FIVE reasons to take the stage at Pulse.
5. Raise your profile with a key audience of 7000 influential pros.
You have something to say and we want to listen.
4. Get in free!
Only one speaker per company, per session qualifies for the free speaker pass. We also need to make sure we are allowed to give you a free pass. More information here
3. Hang out VIP style!
Exclusive Client Speaker VIP lounge. Nuff said.
2. You've already done the hard part.
You already solved those nasty problems you worked so hard on. Just submit an abstract of 100 words or less by November 7 for consideration. It should align to one of our tracks. Like this but your own story:
1. Your leadership is in demand.
Pulse is the place where innovative leaders collaborate in an effort to optimize the world's infrastructure. Speak at Pulse and lead the way in solving some of today's most pressing challenges.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  ibm keynotes ibmpulse pulse security storage asset smarter mobility buildings enterprise management 2,371 Visits
Pulse 2012 is proud to announce three days of general session keynotes on the hottest topics in technology today:
Browse the general session keynotes explained here, or take a deeper dive into over 300 breakout sessions and register today at ibm.com/pulse
DAY ONE, March 5, 2012
Your infrastructure is already expanding, whether you like it or not. The question is: will you have the ability to see it, control it and automate it across cloud, smart physical infrastructure, enterprise mobility and data analytics?
Attend the Day 1 Opening General Session and find out how to gain the Visibility, Control and Automation you need to achieve “Business without Limits.” You’ll hear from customers who are already starting to achieve Business without Limits. IBM Tivoli General Manager, Danny Sabbah, and Robert LeBlanc, who heads up IBM’s Software Middleware Group, will also be sharing their insights and vision. Also featured will be performances by the highly acclaimed revolutionary a cappella group, Naturally 7!
DAY TWO, March 6, 2012
The destination is “Business without Limits.” But how do you get there? Attend the Day 2 General Session for an in-depth look at Visibility, Control and Automation in action! A panel of IBM customers will share what they’ve learned on the journey to achieving Visibility, Control and Automation across their entire infrastructure. IBM Tivoli’s VP of Strategy and Development, Jamie Thomas, and VP of Open Standards, Angel Diaz, will outline a “roadmap” for optimizing your infrastructure. You’ll also hear about IBM’s broader roadmap around Smarter Computing, from IBM Senior VP and Group Executive Software Group, Steve Mills. And you won’t want to miss featured performers, “America’s Got Talent” finalists, illuminate!
DAY THREE, March 7, 2012
What innovations in analytics and computing technology will the future bring? Join us for the Day 3 General Session and you’ll get an exciting glimpse into the innovations of the future. Find out how the advanced analytics used in Watson are being put to work in businesses around the world. Discover what the data center of the future will look like, in the year 2020 and beyond. Finally, you won’t want to miss our featured guest speaker, co-founder of Apple Computer and Innovator, philanthropist and entrepreneur, Steve Wozniak!
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  maximo future phelps ibm back al world the michael zollar to vegas management z pulse optimization service system it 2 Comments 2,344 Visits
The holidays are over. Did ya have a good one? Great! Glad to hear it. Me too. Now it’s time to get back to work. And that means getting back to the future. As in the immediate, impending future.
I’m not talking about getting back into the gym so you can sport a great shape in time for spring break. I’m talking about getting back to preparing for your future, as in securing the longevity of your business in 2009.
One of the easiest ways you can ramp up momentum for a fast start in 2009 is by planning your personal agenda for Pulse in Vegas from February 8-12. What I mean is that whether or not you’ve registered for Pulse 2009 yet, you are invited to create a virtual schedule of the Pulse conference sessions with our Online Agenda Builder. You can select which sessions you want based on what is most relevant and enhancing to the objectives associated with your role in your business and industry. The Online Agenda Tool enables you to explore the Pulse agenda, which you can organize by track, topic, speaker, time of day, labs, expo . . . whatever! Did I mention that you don’t have to be a registered attendee to use this tool?
Don’t you always get jazzed when planning a trip? Of course you do. But we know it’s tough out there. Taking exciting trips is something many of us delay until we feel better about spending money. That’s exactly why we’ve invited 200 expert clients speakers to share how they leveraged the hardware, software and services of IBM Service Management, for everything from the IT convergence with business, to incident and problem management. IBM Executives and industry leaders will share how IBM Service Management can deliver quality service on any scale, while addressing some of the most prominent global fascinations, including what’s really going on with cloud computing why a smarter planet requires a dynamic infrastructure. You’ll get more service management bang for your buck for years to come in four action-packed days this February.
Pulse is a one of a kind opportunity that is knocking now – right at the time you need it. Anyone with a stake in Chemicals & Petroleum, Electronics, Manufacturing, Telecommunications, Energy & Utilities, Retail, Banking, Insurance, Defense, Travel & Transportation, Energy & Efficiency, Virtualization, Business Resiliency, Storage & Information Infrastructure, and Managing System Z should consider attending Pulse a top priority.
Still not convinced? Check out your options with the Pulse Online Agenda Tool. This simple and free exercise is sure to give you inspiration and motivation for the New Year, and justification for making the trip that could jump start recovery or secure long-term survival.
Really. Go on give it a try!Agenda Builder
Get to Pulse and get back to the future with security, prosperity, and longevity. That’s what I’m talking about.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  management infrastructure cloud tivoli ibm-pulse 2009 dynamic united service cloud-computing vegas las-vegas facebook 2010 pulse airlines linkedin service-managment twitter 3 Comments 2,308 Visits
This week marks a milestone for the Pulse team as we kick off our plans for the 2010 conference this week. With my enthusiasm and curiosity to see what we come up with to maintain our creds as the Premier Service Management event at an all time high, I did what I do every day. I logged into Facebook.
Sounds like a cry for help and, judging by the digital face that follows her confession, she is truly concerned. That is, until she discovers she is not alone in this situation.
Hence, this social media voyeur has learned that there is great value to be gleaned from lurking around Facebook and Twitter (LinkdIn too, no doubt) while planning an event for 5000 people.
1. More people are Tweeting and Facebooking more than ever from various mobile devices.
2. More people are retweeting and linking Twitter with their Facebook and YouTube accounts.
3. Sadly, there are still daily wall posts that reflect the state of the economy.
4. It’s hot out there.
The writing’s on the wall. Just read it.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  service-management tivoli pulse ibmsoftware software pulse2010 createch partners generatione awards business-partners rational ibmpulse pirean ibm alcatel-lucent storserver 2,282 Visits
Pulse kicked off the IBM Tivoli Business Partner Summit Sunday with almost 1000 Business Partners. IBM executives Al Zollar, Doug Brown, Sandy Carter, Joao Perez, Faye Chandler, Laura Sanders, and Bill Kribbs shared made special appearances and discussed IBM's new approach to Integrated Service Management.
Special sessions on the latest hot topics included social media, speed partnering, and a "Cool Cloud Cash Workshop" hosted by Sandy Carter with "Cloud Computing for Dummies" author Judith Hurwitz.
IBM Tivoli 2010 Business Partner awards were also announced as follows:
Pirean wins IBM Tivoli 2010 Business Partner Service Management Solution Award for outstanding business partner solution delivering the visibility, control and automation required to industrialize business and IT operations.
Founded in 2002, Pirean is a leading systems integrator and consultancy delivering real-time business and service assurance through solutions for infrastructure and application management. Pirean worked with a major UK Government Agency to address significant Service Management challenges. The customer had no accurate view of the IT estate, limited KPI reporting and time consuming SLA management. Through a detailed process of discovery of the existing environment, Pirean was able to review and document process in line with ITIL best practice (ISO20000) – and by leveraging the integrated IBM portfolio, design a solution from a technology perspective to ensure that process was followed. The solution includes customer specific customizations to each Screen within Tivoli Service Request Manager and CCMDB, as well as implementing workflows that guide the user through the defined service management process. The solution delivered has already demonstrated the ability to introduce increased structure and control through workflows, and dramatically improved configuration management through the discovery tools and provides a level of compliance management previously not available.
Finalists included: B4Restore, ReachView Technologies
Softential, Inc. wins IBM Tivoli 2010 Business Partner Innovation Award for leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, intelligent, and exciting ways.
Founded in 2000, Softential provides Service Management solutions for businesses that need to monitor and manage their services, IT infrastructure and workflow. Softential's product OpsAssure is a new enhanced integration and visualization of relevant CMDB data (asset and GIS information) and Google Maps; and dynamic weather information (from N.O.A.A); essentially forging new capabilities as called for in IBM’s Smart Planet initiative. OpsAssure provides integrations with IBM Tivoli Business Automation products (Netcool OMNIbus, Netcool Webtop and Netcool Impact). Working with client Cox Communications, Softential used their OpsAssure solution to help Cox better obtain fault and event information to Cox across service areas in the context of real-time weather data (obtained periodically from NOAA) and its affect on Cox’s service availability and QOS. Cox benefits from having this unprecedented visibility into its service areas both in normal operating conditions as well as when faced with adverse weather. As a result, Cox is able to reduce outage durations and ensure customer satisfaction.
FINALISTS: generationE, the Createch Group
eSolutions wins the Smarter Planet Award for its dedicated work with clients to manage instrumented, interconnected and intelligent infrastructures with better visibility control and automation.
Alcatel Lucent wins the Network Equipment Provider Award for its contribution to Tivoli’s success in 2009.
StorServer wins the Application Specific License Award for its contribution to Tivoli’s success in 2009.
Pulse 2010 Best of Show Award for showcasing a solution at the Pulse conference that solves problems in today’s IT market by using creative methods, drives new markets, and fosters new innovation and cutting edge solutions.
TBD until Monday
The CIO Summit, International Forum Reception, Maximo User Groups sessions, and the opening of the Pulse Solution Expo were also part of today's big events. The first day of general sessions starts tomorrow.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  ism handling service schipol planet danny integrated smarter pulse management airport baggage sabbah 2,245 Visits
I do not visit relatives during the holidays anymore. Especially if it involves air travel. It all started when I got engaged in 2000. As twenty-somethings that hadn’t quite cut the apron strings from each of our families (both ½ day plane trip from Austin, TX) we decided to spend half of our two-week break in Florida with his family and the other half in North Carolina with mine. A great plan, right? Not. The trip was clearly cursed by the travel gods as way too ambitious during the holidays. In Florida, husband-to-be spent the day in the infirmary at Disneyland before requiring emergency dental surgery. In NC, while everyone worried they’d lose power because of Y2K, I thought I was dying of the flu. Literally adding insult to injury, the airline lost our luggage on our way home.
You’d think that trip was enough to render me superstitious against Christmas travel. But fast-forward a couple years into my newlywed era when I was eager to take the show on the road again, this time to introduce my beautiful baby girl, who by then was 18 months old and teething. She also had a minor ear infection, but she had a lot of those back then and if we stayed home for every one we’d never make it out for groceries. A quick trip to the pediatrician confirmed that air travel was perfectly safe as long as we continued her antibiotics. Parents of the world, you know what antibiotics can do to a toddler’s digestive tract.
But the trip was great! And everything would have been just fine if the baggage handlers had not gone on strike while we were en route back to Austin. What should have been a 50 minute layover in Memphis turned into three days with no bags, no car seat, no stroller, no clean clothes, and worst of all, no diapers. Somehow we were able to convince the airline to provide us a hotel room, while others were provided the comfort of the airport furniture. Grateful to have a bed and bath, we still had none of the other toddler necessities listed above and no way to get them. Memphis, we learned, has no sidewalks, at least not any near our hotel. Complicate that with the fact that the city was thawing from an ice storm. Even if we found an open restaurant, walking meant risking a broken hip or being hit by a car skidding on ice. Thankfully, the hotel manager took pity and drove me to Wal-Mart for supplies. But that holiday trip did me in. Since then, I have not only stayed right in my own house at Christmas (with hoarded supplies, of course) but I have also acquired respect for and fear of the baggage handlers union.
We all have our travel horror stories, but maybe fewer of them will include the loss of luggage now that the folks of Amsterdam Airport Schipol figured out a way to leverage Integrated Service Management to create a smarter luggage processing system.
For more information on how this is possible, check out the presentation from IBM Tivoli General Manager Danny Sabbah from Pulse earlier this month on the Pulse Portal: “Unleashing Business Innovation with Integrated Service Management”
Could the days of me pining away for long distance relatives at the holidays be over because of smarter baggage handling, or will the travel gods come up with some other way to make me to stay home in December?
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  asset it vegas maximo system z michael service las recession oriented pulse soa computing architecture green smarter cloud barak phelps obama planet gq heroes sports tivoli ibm optimization illustrated management 1 Comment 2,171 Visits
SAVE ON PULSE REGISTRATION TODAY through FRIDAY 12/5 at http://www.ibm.com/software/tivoli/pulse/
Okay, okay. IBM Service Management might not be saving the world the same way heroes in a Hollywood movie would. But unseen heroes do exist. They may not be glamorous or even know they are heroes. You might know some of them. You might even be one of them. And right now, they are out in force doing their best to help businesses survive the [now official] recession. I'm not talking about the Fed, or Congress, or anyone on Wall Street. Who then? Not just who, but what. As in who does what.
Stay with me. I'll cut to the chase now.
In a nutshell, the digital and physical infrastructures of the world are converging to the point that global integration impacts every aspect of business. To run sustainable businesses, companies need to work smarter and integrate smart choices into day-to-day operations. IBM Service Management is made up of the smartest heroes, technology and strategies that can help your business survive the these tough economic times. Quite a leap in logic? Oh, ye of little faith! Miracles can happen when you've got purpose and innovation on your side. Want to know more? Come to Pulse for four action-packed days at the MGM Grand Hotel in Las Vegas, NV. Over 200 IBM clients, IBM executives and industry experts, aka "the Heroes" will showcase how IBM Service Management can deliver quality service on any scale, while addressing some of the most prominent global fascinations, including:
* What’s really going on with cloud computing
* Why a smarter planet requires a dynamic infrastructure
* How to save green by going green
Some of the sessions at Pulse include:
* Top Leadership Challenges in Service Management
* Delighting Your CEO with Exceptional Service Management
* Minimizing Risk and Maximizing Value with Governance for Service Management
* Achieving Converged Management of Business and IT Infrastructure
* Inhabiting the Smarter Planet: How a Dynamic Infrastructure Reduces Cost, Improves Services, and Manages Risk
* The Last Mile to SOA Success: Service Management
* "Out of Space, Power, and Money" -- Addressing Emerging Energy and Environmental Challenges
* Drowning in Data? -- Meet Tougher Service Level Requirements with Less Infrastructure
* Tame the Explosion of Information with IBM Information Infrastructure
* Balancing Risk with Opportunity: Security Trends and Strategies for Business Leaders
* Customer Panel: Tales from the Cutting Edge of Service Management
* Breaking Down the Barriers between Dev and Ops
* Taking the Next Steps on Your SM Journey
Visit the Pulse Web to register while there’s still time to save on registration. The Early Bird registration special of $1795 ends Friday, December 5, 2008. Then stick around and learn more about the following streams of our agenda:
As you align business processes and technologies to become more service-oriented, this stream will show how IBM Service Management solutions can optimize industry-specific services.
Learn how IBM Service Management solutions can help you leverage today’s “hot” technologies, augment business performance and minimize business risk.
We’ll explain best practices, Tivoli product roadmaps, customer experiences, implementation stories around IBM Service Management and more.
IBM IT optimization strategies, solutions, and roadmaps to help you manage across physical and virtual resources for greater IT efficiencies and improved business performance.We’re also offering labs and certifications to make sure you grasp the content and can take it back to share with your colleagues.
The drive for a smarter planet takes IT down a long-term path that also offers short-term successes for companies committed to the journey.
Important Dates for Pulse 2009
• Dec. 5, 2008 – $1795 Early bird deadline
• Feb. 8-12, 2009 – Pulse 2009 in Las Vegas, Nevada
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  ibm enterprise security mobile asset infrastructures smarter websphere energy tivoli planet ibmpulse pulse utilities smartcloud management cloud physical rational 2012 industries 2,120 Visits
Why Pulse 2012 for Smarter Energy?
With the emergence of the technologies that make smart grids possible, customers have new levels of information and control. At Pulse 2012 you will hear how utilities are managing their smart grid from a comprehensive, cross departmental perspective, that spans from pro-active maintenance, to modern IT enabled networks, to security and beyond!
At Pulse 2012 hear from 35+ IBM Energy and Utilities clients on topics as diverse as regulatory requirements, asset management for utility operations, smart grid infrastructure and supply chain lifecycle activities. Pulse 2012 will also be featuring the latest technology initiatives and next-generation solutions offered by IBM and our business partners, including:
Browse all the sessions on energy and utilities planned at Pulse and create a sample agenda. We look forward to seeing you at Pulse! Register now.
Keep visiting our blog ibm.com/blogs/pulse for more updates. And for more information on our energy and utilities industry solutions, visit ibm.co/y0uhvn.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  pcty 2011 thomas pulse livestream impact jamie 2,083 Visits
Jamie Thomas, Tivoli VP of Strategy & Development, will continue the collaboration around Integrated Service Management from Pulse 2011 at Impact 2011. If you were at Pulse, you might have attended Jamie's general session keynote or the track kickoff she led to discuss Service Design and Delivery. If you weren't at Pulse, you might have been one of several thousands that tuned in to see her keynote broadcast over the internet on Livestream, or her Pulse Expo interview, the most watched from Pulse 2011. Check out what’s so interesting about that interview here, then tune into Impact TV Monday April 11 at 5:00 pm CT, 6:00 pm ET to see Scott Laningham interview Jamie Thomas from the Impact 2011 Expo.
Jamie's presentation entitled "Business Agility through Service Management and Operations Excellence," will lead the Tivoli and Integrated Service Management participation at Impact 2011, also to feature Dave Lindquist, VP and CTO, Tivoli Software, on “Enhancing Cloud Strategy and Architecture with IBM's Integrated Service Management,” and Allison Kingburg's Inner Circle session on Application Performance Management from a customer's context.
Additional Tivoli @ Impact highlights include:
Got comments or questions about ISM at Pulse or Impact? Post them here and we'll continue and expand the collaboration Jamie has been talking about.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  asset maximo industry planet management service enterprise smarter-systems technology pulse industries information security ibm eam 2,080 Visits
This Just In! An early Labor Day present for all you Pulsers!
The Pulse 2011 Enterprise Asset Management (EAM) track will focus on:
We’ll also be taking a deep look into how Maximo’s industry specific functionality is addressing the needs of a multitude of markets. The track will also be composed of a series of functional and technical sessions blanketing everything from mobile to scheduling to service provider.
Critical topics will include asset convergence, application consolidation, prevent safety and regulatory risk, improve compliance management, lean and connected supply chain, informed and collaborative workforce, real-time insight into all physical and IT assets, pro-active vs. reactive maintenance, streamline work order tracking and labor reporting, remote access to asset and work management processes, facilities management, and space planning.
The Pulse 2011 EAM will include the following seven tracks:
Asset Management Best Practices What is your maintenance management strategy for production, facilities, and transportation assets? In this track we are looking for certain techniques, processes, activities, and or incentives deemed to be extremely effective/efficient in delivering world-class maintenance at your plant or facility. Presentations should highlight quantitative and qualitative ROI and Return on Asset (ROA) data such as equipment uptime, inventory carrying costs, labor utilization, and regulatory compliance. Other areas may include training, application consolidation, integration to condition monitoring, and organizational structure and function distribution.
Implementation/Upgrades In this track we are looking for IBM Maximo Asset Management version 7 customers to share their implementation or upgrade story from legacy versions. We are particularly interested in hearing about the planning, tools and tasks involved, post implementation/upgrade review, and the improvements you have leveraged in architecture, functionality, security, and scalability.
Introducing IBM Maximo Asset Management 7.5 This track showcases the new functionality that will be delivered in IBM Maximo Asset Management version 7.5. We are specifically looking to secure clients that have served as development partners and wish to share their experiences and input in shaping this release via agile methodologies. Presentations and discussions on collaboration between self-organizing, cross-functional teams, and process adaptability throughout the life-cycle of the project are welcomed as well as discussions on how rapid delivery and high quality software aligns with your end-user needs and your company’s business objectives. These sessions may be teamed with IBM Maximo Asset Management development staff and or be in a panel format.
Maximo Technical Sessions The technical sessions are designed to be co-presented by an IBM Maximo subject matter expert and a Maximo client or group of users on a panel to provide a dual perspective: learning and training from the Maximo presenter, and real-world experiences from the client. Areas of interest may include: workflow, reporting, migration, monitoring, archiving, and integration. Clients submitting an abstract will be mapped with the appropriate subject matter expert.
Maximo Utility Working Group (MUWG) IBM is pleased to announce that the Maximo Utility Working Group (MUWG) will once again be integrated into the Pulse curriculum. Celebrating its 13th year, the MUWG agenda will focus on electric, gas, water and wastewater presentations and incorporate the new Maximo Supply Chain Users Group presentations. Waves of change brought by deregulation, globalization, restructuring, increasing competition, and new environmental/regulatory requirements have brought new challenges to this industry and put business operations at center stage.
Asset Management for Your Industry Asset management in a smarter planet continues to drive the need for significant breadth and depth of capabilities for various industries. In this track we would like to hear from a multitude of industries: Energy, Manufacturing, Transportation, Chemicals & Petroleum, Mining, Life Sciences, Telecom, Finance, and Public Sector – including State, Local, and Federal Government users, to highlight how you have addressed your industry specific challenges with IBM Maximo Asset Management. We are particularly interested on new possibilities to bring together business and IT assets and identifying how you can reduce costs, lower risks and improve service.
Smarter Buildings In this track we are looking to highlight how you are using asset management to make your building or facility smarter in a reliable, cost effective, and greener/sustainable manner. This may be in the form of managing space usage and occupancy, increasing energy efficiency, and providing reliable operations and improved maintenance. We are particularly interested in hearing how you are using IBM Maximo for Space Management, Maximo for Data Center Infrastructure Management, IBM Maximo Asset Management, Maximo for Energy Optimization, and Maximo for Service Providers.
On 9/15, we will open Pulse 2011 Call for Speakers. We hope you consider sharing your expertise in connecting the system of systems with software that is smart AND secure by design. Here's how you can prepare and submit your papers after 9/22.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  software sandy enterprise-asset-manageme... business partners integrated service security tivoli zollar management systems carter services ibm itsm storage al 2,063 Visits
The Pulse Blog welcomes guest blogger, Beverly Lowry to share Sandy Carter's personal invitation to IBM Business Partners to Pulse.
While 2010 is coming to a close, extensive planning is in the works for Pulse 2011 to ensure it is a unparalleled experience for our Business Partners. The Business Partner Summit, Business Partner Cafe, Solution Expo, networking opportunities, and one-on-one meetings will all focus on helping Business Partners refine their strategy to design and deliver outstanding business services to their customers.
The exclusive Business Partner Summit will be held in conjunction with Pulse on Sunday, February 27. 92% of Business Partners surveyed at the 2010 Summit said it was a valuable use of their time. This year's Summit will include executive insights to Tivoli’s strategy and direction, along with many sessions designed to help you maximize performance and solidify how you and IBM can go to market together to drive business results. You will hear from industry, solution, sales, and marketing experts who will provide critical business information to help you identify where you can grow your business in 2011. Then the session-packed Pulse conference will provide the foundation of product and solution knowledge to jump-start that growth!
View this video from Sandy Carter, vice president, IBM Software Business Partners and Midmarket, as she extends a personal invitation to Pulse 2011 and the Business Partner Summit on Sunday, February 27. Then register to join us at Pulse!
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  pulse2010 data enterprise pulse-comes-to-you center security storage integrated-service-manage... asset innovate systemz rational ibm smarter-planet software system z service tivoli 2,058 Visits
At Pulse 2010, we announced Integrated Service Management, and a new Smarter Planet Theme: Product and Service Innovation, which provides organizations with an integrated means to design, deliver and manage business and IT services. In June, we're continuing the drum beat with Innovate 2010, a revamped and upgraded software and services conference, featuring hundreds of hands-on technical workshops and skill-building sessions. Innovate 2010 will feature an entire track – 16 sessions - devoted to Integrated Service Management.
Come to Innovate 2010 to see Integrated Service Management solutions that:
Sessions in the Integrated Service Management track include:
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  grand pulse women's partner super leaders mgm business-impact business service-management z social-networking tivoli dynamic reception systen business-partner networking international group storage infrastructure 1 Comment 2,055 Visits
1: the exchange of information or services among individuals, groups, or institutions ; specifically : the cultivation of productive relationships for employment or business
2: the establishment or use of a computer network
I got this definition of networking from the Merriam Webster's website. It says networking is noun. Although I was an English major with pretty decent grades, this seems a bit illogical to me. I mean, networking implies that you actually have to do something like shake hands with a colleague, call a prospect on the phone, tag friends in a facebook picture, ask contacts to endorse you on LinkdIn, or send out a tweet via Twitter.
The point is, you can't do nothing and be networking. So just add the little word "am" in front of networking, as in, "I am networking at Pulse."
You have a verb, and it's logical! See how easy it is? Here are a few great opportunities for networking at Pulse:
Pulse 2009 Networking Receptions
Pulse is an unparalleled opportunity for networking with like-minded professionals. Attendees can meet new contacts or catch up with familiar faces at one of our networking receptions. You must be registered for Pulse 2009 to attend a Pulse networking reception. Here are a few already planned that you might want to attend:
Conference Center Level 1, Rooms 113-114
Sunday, February 8, 4:00 PM - 6:00 PM
Cocktails and hors d'oeuvres
Pulse attendees can meet others from their country or geographical region. Members of the Pulse Team will be on hand to welcome and provide guidance for navigating the conference to make it a productive and enjoyable experience. Attendees can also talk with representatives from the IBM organizations and discover IBM resources that can have a positive impact on your business. Sign up for the International Connection Reception by emailing Sheila Boyle with the subject ICR-YES to email@example.com
IBM Service Management for Business Leaders
Conference Room 311
Monday, February 9, 6:00 PM -7:30 PM
Appetizers, beer and wine
A convergence of key economic and technology trends compels today's business and IT leaders to place unprecedented focus on service management. Join Kristin Hansen for a continuation of these conversations from the IBM Service Management for Business Leaders session and more at a special Pulse reception. Catch up with established colleagues or develop new acquaintances. Attendees who attend sessions in the IBM Service Management for Business Leaders stream are invited to this reception.
IBM ISS Business Partners
MGM Grand Room 314
Monday, February 9, 6:00 PM -7:30 PM
Mediterranean Tapas Bar
All registered Reseller and Systems Integrator BPs are invited to join hosts by Dan Powers, Jay Leary, Bob Kalka, and Marc Van Zadelhoff for a special reception for networking and noshing. To register, please contact Kathy LeNoir at firstname.lastname@example.org.
System z Clients
Tabu Ultra Lounge at the MGM Grand
Monday February 9, 2009, 6:30 PM
Cocktails and hors d'oeuvres
System z clients are invited to a special reception hosted by Dot Alexander and Karl Freund. Continue conversations from the sessions, catch up with familiar colleagues, or establish new acquaintances. Attendees are asked to present their conference badges for admission.
IBM Storage Clients
MGM Grand Conference Center Ballroom 309
Monday, February 9, 2009, 6:30 PM to 8:00 PM
Cocktails and hors d'oeuvres
IBM Storage clients are invited to mingle and network with storage peers from around the world as well as IBM Storage executives. Don't miss this opportunity for quality discussions as well as some fun! Please confirm your attendance by January 30, 2009 with your IBM Sales Representative.
Super Women's Group
MGM Grand, Third Floor Convention Foyer
Tuesday, February 10, 6:00 PM - 7:00 PM
Cocktails and hors d'oeuvres
Join host Laura Sanders, Vice President, Tivoli Development for the Super Women's Group Reception at Pulse 2009. Enjoy refreshments while you mix and mingle with other women in technology! RSVP by February 1, 2009 for the Super Women's Group Reception by adding it to your schedule with the Pulse Agenda Builder.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  smarter thomas enterprise comesto rational uki infrastructure cloud tivoli london security mobile physical ibmpulse uk you storage devops planet jamie pulse 2,039 Visits
Today in London, Jamie Thomas, Vice President of Tivoli Development and Strategy, IBM Software, discussed the critical role of technology in unleasing innovation to turn an explosion of data into new insights, transform business models for unprecedented rewards, and remove barriers between themselves and customers. Virtually everything is being enriched with new levels of computing power. The key takeaway: Now is the time to rethink IT to reinvent your business.
Rethinking IT in terms of reinventing business might seem a daunting endeavor with so many factors impacting the organization:
While all of these factors influence one another, technology has become the number one external factor impacting organizations according to IBM’s latest CEO study. Over 60% of CIOs view cloud as critical to their plans to speed up service delivery. At the same time, organizations are increasingly leveraging mobile devices, further extended by BYOD policies. Over 700 million smart phones and tables will ship this year, a whopping 34% more than in 2011. Not to mention over 20B machine-centric devices already deployed that are essential to enabling business operations and business models.
The net? Efficient service delivery will generate 2.7 zetabytes of digital content in 2012 – an increase of 50% in one year.
Business and IT leaders must determine the impact of this data storm to their organization before mapping out a custom transition plan. You need a plan that will ensure the infrastructure is optimized to anticipate and react with agility to rapid changes, wherever they come from.
What won’t change from organization to organization are the four major challenges required for transformation to continuous innovation:
IT Leaders: do you have a plan to transform the IT shop from a cost center into a strategic hub for identifying growth opportunities?
CxOs: are you confident that your business is engaged in continuous innovation as you address changing priorities to keep from being left behind?
If you missed PCTY London in person or the live broadcast of Jamie Thomas today, catch the replay available now and explore technology that can help make the bold moves your business needs to adapt to change, limit risk and standardize for greater efficiency in real time. Watch the keynote at http://ibm.co/JgmnZD from anywhere in the world, then register to attend a Pulse Comes to You or Business Without Limits event closest to you and get started with your roadmap to navigate the data storm with bold moves.
Jamie's keynote begins at approximately 6:30 in the following video.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  pulse to compliance enterprise event management conference security you pcty ibm integrated austin service portal comes asset houston 2,038 Visits
Whether you’ve already taken a spin with IBM, or you’ve been sitting it out waiting for a better partner, take the next step in deepening your understanding of what Integrated Service Management means for a smarter business infrastructure. . . deep in the heart of Texas!
Pulse is coming to Houston on June 2 and Austin on June 9.
At these events, you will hear how integrated service management from IBM is the way to optimize your infrastructure and manage complexity and risk. It's the way to deliver new, innovative services and dramatically change the economics of service delivery. It's the way to build a smarter planet.
Ready? Here we go . . .
Step One: Register for Houston or Austin or both of these complimentary one-day events.
Step Two: Implement service management solutions and apply best practices suited to enable IT, Line of Business, and C-level roles deliver quality services, manage risk and compliance, optimize business investments and accelerate business growth. Steve Mills can explain how in more detail.
Here’s a brief sample of what you’ll learn about at Pulse Comes to You in Houston and Austin:
Want to learn more before the event? Check out client sessions from Pulse at pulse.vportal.net including:
Tiffany Winman 12000065XB email@example.com Tags:  ibmpulse pulse awards pulse09 vegas partners summit 2,035 Visits
I spent much of my time hanging and grooving at the Pulse Business Partner Summit in Vegas today because, hey, I love Business Partners!.
I met some pretty cool people (Melanie, Cass, and Gino below) and was treated to a freshly prepared tofu dish when the kitchen ran out of reserved vegetarian meals since an unexpected number of folks wanted to enjoy tofu as well. Never knew so many people liked tofu. Go figure. Cool. J
After lunch, I was off to the Business Partner Summit’s keynote address.
One of my favorite moments was when Al Zollar, General Manager of IBM Tivoli Software, ignited laughter and applause after mentioning that we were looking forward to an exciting week with Michael Phelps speaking next week, but “hopefully not too exciting.” J
And, of course, my other favorite moment was watching Al announce the IBM Business Partner winners of the Innovation Award and Service Management Solution Award.
See further below for more details on these really groovy companies, folks, and solutions.
Last, but not least, wow, the twitter community around #ibmpulse has just been totally rockin’. So many cool people, things, activities, networking. Viva Pulse at
Winner: Lighthouse Computer Services
Contact: Anne Gromley firstname.lastname@example.org
Solution: Delivery of Tivoli Access Manager as a SaaS to Vantis Life Insurance. Very timely opportunity and provided low cost entry for Vantis Life. *Tivoli Access Manager (theme: SaaS Delivery of Tivoli Product)
Lighthouse Computer Services first provided VantisLife Insurance Company (a provider of affordable life insurance products marketed through the banking industry) with a Security Assessment that revealed critical areas of vulnerability. As a General Business size company, VantisLife was an excellent candidate to benefit from Lighthouse’s unique and innovative solution, the Lighthouse Gateway. The Lighthouse Gateway provides managed security services for corporate identity and access management in a compliant, cost-effective, and industry-leading open solution.
The solution for VantisLife includes Tivoli Access Manager (TAM) for eBusiness and opens the door to supporting VantisLife’s pursuit of the full benefits of IBM’s industry-leading software, including
1st Runner-up: EMA, Inc.
Contact: Wendy Huber-Wichelt email@example.com
Solution: Open access to Maximo db so that calls for pipeline and other right of way locates can be automated and tickets opened for personnel to fulfill those requests. *Maximo (theme: integration)
EMA assisted Orange County Utilities (OCU) of
The solution required EMA to build an interface between Maximo and the state-wide computer application used by Sunshine State One Call of Florida (One Call) to manage excavation requests from contractors and homeowners. EMA also installed an interface between Maximo and OCU’s GIS, providing OCU’s locate staff and locate contractors with the most recent spatial data edits of underground infrastructure.
2nd Runner-up: generationE Technologies
Contact: Payal Kindinger payal.kindiger@generationEtech.com
Solution: Automated runbook by aggregating existing data, ability to deflect call center expense by providing consistent process approaches. *Netcool and Omnibus leveraged (theme: automation). Very innovative integration between Omnibus/Impact and their own runbook application
generationE’s Resolve Runbook Automation solution streamlines event, incident and problem management with context-driven correlation and intelligence through Tivoli Netcool Omnibus and Impact. Resolve is an innovative wiki-based runbook automation system that captures and automate best practices for IT Operations. The solution is designed specifically to promote collaboration and process reuse without the overhead of traditional document management applications.
Resolve’s integrated automation system leverages existing investments in tools, scripts and utilities to transform static procedures into actionable tools from which users can perform diagnostics tests and resolutions on-demand or as a coordinated process in response to alerts. With Resolve, runbooks become actionable and are easy to keep up to date.
The generationE Resolve platform ensures that events are processed with Tivoli Netcool context-specific
diagnostic and remediation procedures. In turn, these best practices are captured as Resolve runbooks with
embedded automations to reduce repetitive actions and minimize MTTR.
Service Management Solution Award
Winner: Ícaro Technologies
Contact: Kleber Stroeh mailto:firstname.lastname@example.org email@example.com
Solution: Selected as winner due to breadth of references, breadth of products deployed, and focus on delivering the "single pane of glass" visibility across entire IT and comms infrastructures.
Advanced Dashboards provides an integrated systems, network and security management view for operators, managers and high level executives, providing end-to-end alignment towards IT service management. This solution collects data to support event correlation, root cause analysis, service availability management,
This integrated dashboard helps increase the overall availability of IT services through the early detection of highly impacting problems and a business-oriented prioritization of events and actions. It also reduces operational costs by clearly indicating root-cause alarms.
With Advanced Dashboards, different management disciplines and products (such as Netcool Omnibus, Impact, Webtop, ITM, Proviso, TNM, TSOM) are integrated into a single solution that entitles a paradigm shift towards a pro-active, service-oriented, operations.
Advanced Dashboards provides an integrated systems, network and security management view for operators, managers and high level executives, providing end-to-end alignment towards IT service management.
1st Runner-up: ReachView Technologies
Contact: Jim Logsdon firstname.lastname@example.org
This solution is impressive for its breadth and depth. It’s a global implementation at one of the worlds largest companies, Ford, and it supports a wide variety of business processes including Inventory Management, Trouble Management, Incident Management, Change Management and Maintenance. It also can automatically identify the problem, determine the impact and severity, and create an appropriate ticket or provision a resolution to the problem.
This solution allows the customer to leverage a heavy investment in Inventory and Provisioning systems and have this information drive a consolidated service assurance platform so as to consolidate and compress operations globally through a highly developed Incident Management System. It really demonstrates Visibility, Control and Automation.
2nd Runner-up: IT-Lifeline
Contact: Brandon Tanner email@example.com
Solution: IBM Tivoli Storage Manager (TSM) data backup and recovery solution.
IT-Lifeline uses a powerful combination of certified engineers, Tier-4 data center facilities, IBM pSeries servers, IBM enterprise SAN storage, and Tivoli Storage Manager to provide online data backup, archive, and recovery services. IT-Lifeline installs Tivoli Storage Manager Client software at the customer site, establishes network communications, and configures the TSM server environment at the
Selected due to strong customer testimonial and "dynamic infrastructure" tie-in of the TSM solution; showcases the kinds of "dynamic" solutions we want customers to achieve with our software.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  #ibmimpact ibm ibmimpact tivoli enterprise asset-management integrated-service-manage... storage pulse2010 green impact security service-management 2,018 Visits
Integrated Service Management is helping businesses prepare for changes that are impacting the organization. Smart SOA makes business processes easy to change, but those changes put demands on the infrastructure. Because a Dynamic Infrastructure is adaptive, it can support those business processes. Integrated Service Management anticipates how business processes shift their pressures on the infrastructure, enabling the infrastructure to adapt quickly, and making the changing world a smarter world. And that is why Integrated Service Management willbe in attendance at Impact 2010, May 2 - 7, 2010 in Las Vegas, NV.
One of the Integrated Service Management highlights includes a Day 3 keynote from IBM Fellow, David Lindquist, Cloud Computing Models Including Components from Shared Middleware & ISM.
What is Integrated Service Management?
Don't forget, you can request 1:1 meetings with IBM executives and technical experts.
Other Impact/Tivoli?Integrated Service Management Highlights:
Sessions with Integrated Serivce Management at Impact 2010
Common WebSphere Datapower Architectural Patterns and ESB/Security Gateway Choices
Speaker Bill Hines , IBM
A Journey from Legacy Mainframe to a SOA Distributed System–Year I & II
Speaker : Nei Mueller OAG Texas Nei Mueller, OAG Texas, IT Architect
How KLM/AirFrance reduced operational costs by automating application deployments
Ronald Bosch, KLM; Coert Baart, XebiaLabs
Enterprise SOA Governance & SLA management at Kaiser Permanente
Speaker Manish Vipani Kaiser Permanente and I. Heritage IBM
Investigating CICS Performance Issues using CICS PA for z/OS
Speaker : Emyr James IBM
CICS Web Services Workload Management and Availability
Speaker : Arndt eade IBM
Tivoli Application Management for WebSphere Future Directions (ICV-1050A )
Speaker: Adrian Mitu, IBM, Program Director, Tivoli Product Management
Securing CICS Web Services
Speaker : Will Yates IBM
ISM Solution Center Pedestals @ Impact
Integrated Service Management provides visibility, control & automation across business infrastructure to deliver innovative capabilities to clients
B4 - Integrated Service Management - Security
B5 - A hands-on Service Management Experience
B6 - Optimized performance for better business results
Z10 - Tivoli Service Management for the Enterprise
Z9 - Security Management for System z
But, you just went to Pulse, how can you convince your boss that you will get awesome ROI out of your trip to Impact too?