Ginni Rometty, Chairman, President and CEO of IBM, made that statement at the opening session of InterConnect 2013. The 3-day IBM event, held in Singapore from October 9th to 11th, saw more than 2,500 C-level executives, subject-matter experts and business partners from over 50 countries, come together in a dialogue about the New Era of Smart and what it means to enterprises of today and the future.
Industry titans such as PSA, DBS Bank, Celcom Axiata, Land Transport Authority of Singapore and Toshiba Corporation took the stage at the main-tent sessions, to share their points of view as well.
We were honoured to have Deputy Prime Minister of Singapore give the opening speech.
So how exactly is the enterprise transforming? Through all the speeches, panel discussions and dialogues at InterConnect, a few key themes that help answer that question emerged:
First – Change. We all deal with change in our positions, but its scope and speed is unprecedented. How so? We are now seeing the confluence of mobile, social and cloud technologies. The instrumentation and interconnection of the world from such technologies are fuelling the creation of vast amounts of (big) data. Data has become a vast new form of natural resources.
Second - Analytics will be the “blueprint” for business success. Using analytics to "process" the data -- for example, to filter out what is useful or not useful and see what patterns and trends emerge -- will allow enterprises to make business decisions, create value and ultimately deliver value in new and powerful ways. It will contribute to new and distinctive expertise. And this leads me to the last major theme ....
Third – the Smarter Enterprise. This is the enterprise which truly leverages data as a vast natural resource, applies analytics to derive insights and build distinctive expertise above their competitors, and through this new expertise create and deliver value not to the mass and not even to a target segment, but to individuals. The enterprise is not only customer centric, but customer activated. It's a more real time, collaborative approach to creating and delivering value to the clients which has, as its foundation, the notion of trust, transparency and mutuality. It is the end of average, as Ginni said, and we need to do things differently.
We are in the era of Social! -- here is a live-stream link for those who missed the conference and would like to listen in on what was presented http://www-01.ibm.com/software/info/interconnect/livestream.html