Smart devices, like the iPhone, iPad, and HTC are presenting technical capabilities to the organization's line-of-business and with great potential for business process transformation.
In operations, a warehouse manager is directed to missing inventory that was accidentally placed on the wrong row using the RFID stored in the EDS system for those items using his iPad which noticed the missing inventory earlier when performing a real-time inventory check, saving lost hours in productivity and expedited shipping charges to meet client expectations.
Facilities Management reduces loss of assets through geo-locating; a coordinator uses the on-board camera of the HTC to take a picture of the asset, including a close-up of the asset tag, automatically identifies the asset and updates in real-time the location and date stamp of the equipment with back-end FMS for asset maps and accounting.
Even Human Resources can quickly locate and account for employees in an emergency evacuation or rescue; Legal can prove that effective business controls are implemented through secure access and recovery of sensitive data for compliance and confidential purposes.
Information Technology as a line-of-business is grappling with the technical complexities of multiple vendors, Operating Systems, and technical capabilities of mobile devices to provide the next generation of services to the business, although in a simplistic view - the variety is small compared to non-standard (or non-supported) systems already in place.
Mobile devices are the evolution of enterprise endpoints; a confirmation of the investment into Service Oriented Architecture (as services are readily available) and Business Process Management - processes are refined for maximum value to the organization creating growth in value to stakeholders and shareholders.
To learn more about IBM's Enterprise Mobile solutions, link from my personal IBM page
The postings on this blog are my own and don't necessarily represent IBM's positions, strategies or opinions.