Banking ISVs Talk About Partnering with IBM for Increased Customer Success
Daryl Pereira 270002AW8D email@example.com | | Tags:  isv banking ibmimpact
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Guest post by Julie Firsty, IBM Worldwide ISV Marketing, FSS (Banking, Insurance & Financial Markets).
Recently, at Impact 2013, in Las Vegas, Nevada, USA, some of our banking ISV partners went “on record” – via video interviews – about what it’s like to partner with IBM, and how our collaboration helps clients solve their business problems in these changing times.
Hear what these partners have to say:
Aviarc - In this video, Aviarc’s CEO Shane Mercer tells why they like partnering with IBM (e.g., open system, strong brand, great technology stack) and how their solutions improve time-to-market for applications by providing a platform for the codification of business user requirements. He shares how a customer, a major bank in New Zealand, was able to get a new quoting system to market in half the anticipated time and this bank was able to reduce quote time from 37 hours to 10 minutes. They will use Worklight and PureSystems as well.
Clear2Pay - Etienne Castiaux is the CTO of Clear2Pay, a payment software company working in the banking industry. They make extensive use of IBM BPM in order to process over 0.5 trillion payments a year for clients such as MasterCard and Banco Santander. In this video Etienne explains why they are excited about PureApplication solutions and what this will offer banks in terms of performance and pricing.
FreedomOne - Hear from Pierre Paul Samson, Co-founder and CTO at freedomone how they help businesses (particularly banks) reach customers across a variety of channels. He gives an example of how banks can use conversations/messages with customers as a way to differentiate themselves in a commoditized market. FreedomOne uses IBM's DataPower technologies, Worklight and ODM.
Temenos - In this interview, John Schlesinger, Chief Enterprise Architect from Temenos, talks about how Temenos – a long-time IBM partner whose customers make use of WebSphere MQ, DB2, AIX and soon Message Broker -- were one of the first ISV partners to be certified on PureSystems. In terms of the latest trends in banking, John points out how banks are moving quickly to the self-assisted model, where users complete their transactions on the web or on a phone. Not only does this provide a better experience for the customer, it represents significant cost savings for the bank.