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SMBs More Confident of Backup and Disaster Recovery Capabilities
Samuel Nader 270005GK7P firstname.lastname@example.org | | Tags:  disaster-recovery sam nader continuity_risk_resilienc... disaster business-continuity bcrs
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In this article by Paul Mah, a self-described expert advisor for “small businesses with big goals” the increasing confidence among businesses in their backup and disaster recovery capabilities is outlined. Mah, quoting a report by Acronis, indicates that there has been a 14% increase in confidence YTY.
Interestingly Mah proposes that this increase may have stemmed from the spite of natural disasters we witnessed (e.g. Christchurch earthquake and QLD floods) and the response these incidents had among businesses in spurring them to re-evaluate and improve upon their existing contingency plans/procedures.
Although events like these serve to bring the importance of a robust backup and disaster recovery capability to the fore, best practice is realised when organisations incorporate these elements into their IT strategy and execute periodic reviews of their capability in this area as a BAU process.
In his article which appeared initially here, Paul Mah says:
Businesses are 14 percent more confident in their backup and disaster recovery capabilities in 2011 than in the previous year, says a new report by Acronis. Ironically, it may be the many natural disasters last year, such as the widely publicised flooding in Australia and Thailand, earthquakes in New Zealand and Turkey, as well as storms that resulted in billions of dollars of damages in the United States, that spurred decisions for businesses to re-evaluate and improve upon their existing disaster recovery (DR) contingencies and backup procedures.
Izzy Azeri, senior vice president and general manager, Americas from Acronis, said in a statement: The survey findings suggest that the natural disasters of 2011 have been a catalyst for positive change when it comes to most businesses testing their backup and disaster recovery operations."
By surveying 6,000 IT practitioners in small and mid-sized businesses across 18 countries, a score was created based on average responses to 11 questions pertaining to the areas of backup and disaster recovery readiness, capabilities and practices. Conducted by the Ponemon Institute, the questions were designed to ascertain business confidence in areas such as technology, resources, procedures and executive buy-in based on the above-mentioned areas.
Some interesting tidbits gleaned from the survey:
To err is human
The fact that human error is blamed as the most common cause of system downtime by such a large proportion of respondents suggests that such mistakes are likely to happen regardless of additional procedures or training SMBs may enact. As such, it may make more sense to plan for the inevitable system downtime than stick to the fallacious thinking that a downtime will never happen.
Cost of average downtime
One of the primary reasons SMBs are reluctant to invest in appropriate disaster recovery measures is due to the lack of concrete metrics with which to quantify the necessary investments. So while the figure of $366,363 is at best an average, it could serve as a useful start to compute the amount of investment that is necessary and justifiable to spend on disaster recovery purposes.
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