Welcome to the Business Insight blog, your all access pass to the very best thought leadership, information and tools for creating smarter business strategies & practices. You'll discover a broad range of resources including real-life case studies, insightful analyses, blogs, articles and ideas from leading experts in diverse industries.
New Web Portal Boosts Efficiency at The Reject Shop
One only has to tune in to the nightly news or read the morning paper to gain an appreciation of the change underway within the Australian & New Zealand retail industries at present. Organisations now find themselves conducting business within a fiercely competitive environment necessitating that they innovate, drive efficiencies across their operations, improve productivity and enhance customer service.
Fortunately for these organisations, they have available to them access to software with transformative abilities along with technology partners, such as IBM and its business partners, with expertise in deploying these solutions in ways that deliver extraordinary results.
This case study, detailing the outcomes that a new Web Portal delivered at The Reject Shop, attests to the merits of partnering with leading technology companies when seeking to develop, maintain or extend their operations. As a market leader in the discount variety retail sector in Australia, The Reject Shop, worked with IBM and business partner Synergy Plus to make applications available through a portal that can be managed centrally.
I encourage you to access the case study to read about the benefits that this solution delivered to our client, outcomes which I think are best expressed by Geoff Pearce, Store Systems Applications Manager at the Reject Shop when he states: “We see the IBM solution as more than just a one-off project, It’s a platform for change that is transforming our company from the inside out."
To read the full case study click here.
If you are interested in learning more about IBM’s software solutions I encourage you to contact me via my IBM Rep Page: http://www.ibm.com/connect/ibm/au/en/resources/grahamed/