Register For The Service Management Simulator Experience At Innovate 2011
Noah Kuttler 110000SVNJ firstname.lastname@example.org | | Tags:  service-management innovate simulator stay-classy
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If you were to look at the Service Management Simulator Experience as an observer, you might say something like that.
But the reality is, the people attending it know exactly what they're yelling about. They know exactly what the stakes are.
What is the Service Management Simulator Experience? It's a hands-on game that my team runs where we focus on the challenges and business value of implementing Service Management best practices.
The scenario we create in the room is real. It's a few hours of role playing that mimic the stressful interactions IT has with the business as they try to balance requirements to achieve a common goal.
My colleague David Ojalvo said it best in his post, "In the end, you will come away with an actionable understanding of how the effectiveness of IT processes impacts your business!"
Since a good portion of Integrated Service Management is focused on Design & Delivery (Rational and Tivoli) we are hosting a session at Innovate 2011.
If you are interested, we'd love to have you attend. Registration is closing fast, so to get included in the event send an e-mail request to email@example.com.
With regard to the Service Management Simulator Experience we did at Pulse 2011, attendee and analyst Rich Ptak wrote:
Enjoy, and adjust your speaker volume accordingly.
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