Installing and configuring IBM Case Manager on mobile
Whei-Jen Chen 11000066R1 firstname.lastname@example.org |
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With the IBM Content Navigator mobile app, you can browse, search, check-in or check-out, and edit documents in a given repository. With IBM Case Manager in the IBM Content Navigator mobile app, you can access the normal functionality of IBM Case Manager with added features of mobile.
Installing the IBM Content Navigator mobile app
This section covers how to download the IBM Content Navigator mobile application from the Apple App Store onto an iOS device like an Apple iPad.
Download IBM Content Navigator mobile app from App Store
On your mobile device, open the App Store and search for IBM Content Navigator () or follow the direct link.
Wait for the mobile device to download and install the IBM Content Navigator app. After the download and installation process is done, you will see the option to open the app and the IBM Content Navigator app will appear on the home page of your mobile device.
Configuring IBM Case Manager for mobile
This section assumes that you have already installed and configured IBM Case Manager using CMPIT and have no issues or errors with the configuration.
Log into IBM Content Navigator administration page. You can get there by entering the following URL into your browser:
After navigating to IBM Content Navigator administration page, open the Case Manager desktop and click the Mobile tab. Ensure you enable mobile application access and check the appropriate options to allow users to add photos from the camera and photo library, add documents and create folders to repository, and open documents in other applications.
Save your changes and now you have configured your Case Manager desktop in IBM Content Navigator with the IBM Content Navigator mobile application.
After downloading the IBM Content Navigator mobile app, you can now set up a connection to your IBM Content Navigator server within the mobile app. After successfully setting up your connection, you will see a Case icon where you can then load mobile Case Client.
For more information or to submit a question about the IBM Content Navigator mobile application and IBM Case Manager in the mobile app, see IBM Content Navigator mobile forum.