IBM Case Manager mobile complex use cases
Whei-Jen Chen 11000066R1 firstname.lastname@example.org |
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There are complex use cases that can bring additional capabilities to the IBM Case Manager on the mobile app. These complex scenarios can be done through customization on the desktop app and then rendered through the mobile app. The custom widgets below showcase one of the many ways to take advantage of a mobile device with IBM Case Manager.
You can build a custom application so that you can extend your own mobile application to the mobile platform and leverage new capabilities into the IBM Content Navigator or IBM Case Manager. These are some options:
Below is a custom widget that allows the case worker or customer to sign using his or her finger on the iPad and then file that into the case. The layout of this custom widget was built using standard HTML with addition of Dojo attach points. The custom widget allows the user to add a new image to the case and add a signature to the case. Adding a new image to the case is done using the standard IBM Content Navigator APIs where we specify the path to where the file should be added.
To add a signature to the case, we performed the following steps:
Special Thanks to the IBM Case Manager Mobile Team!