The CMOD adoption process and why people love it
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Hassan A Shazly is a Content Manager OnDemand Development, Performance, and Quality Assurance Manager at IBM US. He has 37 years of IT experience. He has worked for IBM for the last 17 years and is a certified Content Manager OnDemand specialist. His areas of expertise include various business and scientific applications. He has written over 25 publications and has presented at multiple technical conferences. He holds a Ph.D. in Remote Sensing and Image Processing from the University of South Carolina.
IBM Content Manager OnDemand (CMOD) is imbedded in many applications that you already use -- Think of the online banking statements applications you probably use on monthly basis. If you have not heard of CMOD, don’t worry, you soon will. If you are eager to learn about CMOD, check out “5 Things To Know About IBM Content Manager OnDemand”, the related blogs listed below, and the IBM Redbooks publication (listed below as well). So pretty soon, you will start your CMOD adoption journey. This journey is illustrated in the figure below.
When you contact the IBM sales team, they will come on site and discuss how CMOD will be beneficial to you. The discussion will involve items such as the healthy return on investment (ROI), improved back office operations, user self-service abilities and overall user satisfaction. There are many features, capabilities and benefits to a CMOD system. Too many to be listed here. Many of these features can be tailored to your specific business needs thus providing a perfect fit and maximized ROI.
A careful evaluation CMODs features and abilities typically leads to a buy decision.
The next step in the journey is a “joint learning” exercise that involves the IBM technical team and both your technical and business teams:
After all three teams are satisfied that all the requirements have been met and that the architecture and implementation has been optimized for your organization, the installation process begins.
The installation process involves one or more activities. The first step is installing the CMOD code and any other subsystems that were identified for your implementation. The CMOD code can be further customized through the use of “exits” that are created and maintained by your technical staff and that allow for CMOD to be further customized to meet your business and/or operational needs. If you have an existing archive system, then data from that system would be “migrated” to the CMOD system. This will allow you to discard the “old system” further increasing your saving and reducing your operational costs.
At this point you will now be the proud owner of the best archive system on the market “CMOD”. The system can be scaled on any platform to meet your evolving user needs. It supports multiple languages and can be “sized” to service from 10s to 100s of thousands of users on a global basis.
As you observe CMOD’s daily operations, you will notice how easy it is to use (both by your technical staff and by your end users). Among the many other improvements that you will notice will be items such as improved processing throughput and improved service delivery.
After observing all of this for an appropriate amount of time you will conclude that purchasing CMOD was the “best investment decision I ever made”.
Once you see the investment payback roll in and user satisfaction rising, it is time to celebrate and congratulate yourself on a job well done. Happy celebrations, and hopefully your next decision will also be as good as your decision to buy CMOD.
Want to learn more about CMOD, check out the IBM Redbooks publication, IBM
For Content Manager OnDemand related blog posts, see:
For more information on Content Manager OnDemand, see IBM Redbooks publications: