With notes from Patrick O'Connor
The IBM Electronic Support web site has gotten a bit of a make-over recently.
The Prevent Problems section of the new site is definitely one to check out. Covered on this page are four essential tools to keeping your systems up and running -
Electronic Service Agent
Software Support Lifecycle
Flashes and Alerts
The features and benefits of each tool are described on the Prevent Problems page as well as providing all the requisite links.
But to cut to the chase, if you're not at least signed up for My Notifications you are missing out on vital information. Here's one of the benefits of MyNotifications taken from the site -
Receive proactive notification of known critical fixes and updates, as well as new or changed content, to help identify critical issues before they become a problem.
Definitely sounds like a good plan.
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