The IBM Electronic Support team has been busy adding some new quick tip videos to their YouTube channel
that will be of interest to BA Supportlink readers.
The videos do a good job of highlighting some of the Support Portal features that can only make your support experience a better one.
"I've found that one of best things about the IBM Support Portal is the product list, which allows me to look for content on several products at once. And one of the most frustrating things is losing my product list. This happens when someone sends me a link to a specific product page, or I clear my cache, or I follow the Technical Support link in a product announcement letter. All of the products that I had previously marked as 'active' are deactivated and I have to go through a long list and activate them again. This is not a huge job, but it's a tedious one.
So how can I save my active product list and revert back to it when I need it? Bookmark it, of course. I can create the bookmark using a link generated for the Share this product list email."
Well, now we have a video to show us this tip as well thanks to the IBM Electronis Support team.
The last video is How to subscribe to My Notifications
. This video demonstrates how to subscribe to receive proactive notifications about new and updated technical support content available for your IBM products. Very useful and a great way to stay on top of all things BA related.
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