2010 was a year of significant IBM Cognos product releases, including our biggest innovation in Business Intelligence yet, IBM Cognos 10. S&S ensures you get all the new releases for products you’ve licensed. So it’s particularly important for you to maintain your S&S agreements in 2011 to benefit from innovative recent and upcoming releases and upgrades.
With IBM Cognos Subscription and Support, you get:
- Access to new releases and versions of your licensed IBM Cognos Software—helping to reduce your software acquisition expenses
- The option to receive notifications of new product releases and to subscribe to technical support updates—you choose when to upgrade and what technical support information you wish to receive
- The latest IBM Cognos technology—ensuring that your IT environment is responsive, reliable and ready for growth and change.
IBM Cognos S&S also guarantees the benefits of world class technical support. You get:
- Access to skilled support analysts around the globe
- Online technical support including enhanced self-help and search capabilities
- Collaboration between support and development teams to provide the knowledge and expertise to resolve issues quickly
If you would like more information on recent product releases or are unsure whether your company has a valid S&S agreement in place, please do not hesitate to contact the Business Analytics S&S team at firstname.lastname@example.org