Submitted by Arun Sekar (TCS) and Ganapathy Srinivasan Ramanujam (TCS)
This document, intended for Cognos administrators, explains the process involved in automating a Cognos service restart during monthly maintenance activities such as a Windows patch update.
The following instructions and scripts automatically stop the Cognos services before any infrastructure patch update and automatically start the Cognos services after the patch update.
In most infrastructures, it is required to provide an outage window of Cognos 8.3 and 10 server instances to ensure the Windows servers are patched to the latest level and the security patches are installed.
This outage window involves, stopping all the Cognos 8.3 and 10 services before the infrastructure update and starting these once the update is completed.
In the case of a distributed multitier Cognos environment, this process can be time consuming and requires manual intervention.
For this example, the Cognos 8.3 and Cognos 10 development instance, the Windows team will be installing their patches between 2:00 PM EST to 5:00 PM EST on the first Sunday of every month.
Cognos 8.3 and Cognos 10 Services need to be stopped before 2:00 PM EST and started after 5:00 PM EST.
We are going to schedule a batch file that will take care of shutting down the Cognos 8.3 and Cognos 10 instance and notify us on the status of the services.
>> Read more by downloading the entire technique and scripts (PDF)