Tackling Retail IT System Connectivity with the new IBM Integration Bus Retail Pack
Kari Heuer 27000544MB email@example.com | | Tags:  it retail point_of_sale ibm_integration_bus inventory esb omni-channel_retailing enterprise_service_bus
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With the holiday shopping season upon us, the retail industry has entered its busiest time of year. There are more shoppers, more purchases and more opportunities to capture new business. At the same time, there is also increased demand on the supporting systems and applications that keep retailers running and customers happy. It is these systems and applications, from inventory management to fulfillment to point of sale, that you as retailers rely upon to keep up with changing demand and provide you with a foundation for growth and competitive advantages.
So why are so many retailers faced with the problems of heterogeneous systems that exist independently of each other?
In a perfect world, every application, system, and data output would naturally work together and adapt to industry changes resulting in seamless omni-channel retailing. Yet, retailers who are adopting new technologies to maintain their competitive edge often lack the flexible IT base to fully incorporate these technologies. This leaves valuable systems and applications running independent of each other, which can create a sub-optimal and inconsistent customer experience. New technology adoption is vital for IT innovation and will continue to drive the retail industry, but equally important is the ability to gain value from this new technology as a part of an existing IT infrastructure, and not in spite of it.
Enter the IBM Integration Bus Retail Pack
With retail specific connectors and patterns as well as a web based UI for operational views of store data, the IBM Integration Bus Retail Pack accelerates the development and deployment of integration solutions across IT infrastructures. Now you can integrate point of sales data with enterprise systems to quickly and accurately understand the current level of sales. You can view enterprise wide inventory levels to help reduce out of stock issues and enable associates to help clients with confidence, knowing that their knowledge of inventory is accurate and up-to-date. This ability to consume data from across the enterprise, including physical store locations, allows you to get more value from your IT infrastructure by leveraging data for more intelligent business operations.
Now you can focus on your customers, instead of whether or not your backend systems are working efficiently and effectively.