Reinvent your business operations for top-line growth with Impact's Smarter Process track
Kim Messeri 270006VW0G firstname.lastname@example.org | | Tags:  cloud business_process_manageme... ibmimpact bpm mobile smarter_process
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Today's consumers demand transparency. To be first in this winner-take-all world, organizations must re-imagine their business and their relationships with customers in new and exciting ways. You can learn about advances in IBM's Smarter Process portfolio to help you lead, adapt, and thrive in an age of rapid technological and cultural change by attending the Smarter Process track at IBM Impact April 27 - May 1 at The Venetian in Las Vegas. Hear how Smarter Process solutions and methodologies, along with innovations in mobile and cloud computing, are playing a critical role in driving increased revenue, operational efficiency, and profitability in businesses around the globe.
How can your business be more customer-centric?
Would you like to increase your rate of customer retention and acquisition? Of course you would, but how? By leveraging the exciting technological and cultural revolutions in Mobile, Social, Cloud and Big Data Analytics in conjunction with Business Process and Decision Management, that's how. But baby steps are required. First you start out with small, significant projects for immediate gains, then you work your way up to broader, more rewarding transformations such as in the cases of IBM clients Ford Motor Company and KPMG.
Ford Motor Company — Achieving a vision of One Ford
Ford embraces technology in its vehicles and in its business processes. IBM Business Process Management (BPM) is critical to providing innovative design and engineering of Ford's vehicles going forward. IBM Smarter Process delivers a holistic optimization across the entire enterprise and delivers a better customer-centric experience.
KPMG addresses new banking regulations with IBM Business Process Management
KPMG, a leader in audit, tax and advisory services, sought to establish a Customer Relationship Center that would help it's banking customers address the changing regulatory environment in a scalable, repeatable and controlled way. KPMG chose IBM's Business Process Management (BPM) solution based on a number of factors, including quality of technology and implementation support. Within 12 weeks, the center was up and running, allowing KPMG to quickly put solutions in place for their customers. KPMG was able to reduce the time needed for complex process configurations by 90%, and what used to take KPMG's BPM developers a week to complete, can now be handled by business analysts in only half a day.
The Smarter Process track consists of four sub-tracks:
Learn about the rise of the "Customer-Activated" enterprise and why it's vital to re-examine the way your company does business, including core processes and decision-making. Be First to innovate your business operations for top-line growth. Register today for ibm.com/impact!