My day with IBM Blueworks Live
Delaney Turner 270003RQ8K Delaney.Turner@ca.ibm.com | | Tags:  bpm ibmimpact
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My tour through the Smarter Process track here at IBM Impact took me to the land of Blueworks Live.
For the uninitiated, Blueworks Live is a cloud-based process and decision modeling environment that lets organizations accomplish three critical BPM functions:
Blueworks Live has been a boon to the some 850 customers and 40,000 users who've adopted it thus far - so much of a boon that there are now 900,000 processes in its repository, just waiting to be implemented again and again.
Blueworks Live has directly contributed to some significant business outcomes. For example:
One of the key themes to emerge in the sessions was the way Blueworks Live encourages dialog and engagement between the business and IT sides of the house.
"We had people who weren't willing to share their knowledge," said one participant. "They thought it made them more valuable."
It's a stance that's easy to understand; yet, with so many processes intersecting and now engaging increasingly disparate functions, not to mention the speed at which they need to be modified, it's not one that many organizations can maintain for long.
To help organizations overcome this particular hurdle, Blueworks Live offers built-in team collaboration functions. For example, users can:
"Many organizations can learn 80 percent of the tool in half an hour," said Brian Safron, IBM Worldwide Director for Blueworks Live. "It lets users discover and describe their business without the tool being a hindrance."
Also key to the success of Blueworks Live has been its ease of use. Many clients - and by extension many more organizations not represented at Impact - said the highly visual, drag-and-drop interface helped liberate the process knowledge that had been hitherto locked away. The product automatically generates process and decision diagrams at blazing speed. Work is automatically saved and backed up. Users can save snapshots of processes in progress or revert to previous versions at any time. Plus, it all sits on SoftLayer.
It's a trend that's also caught the attention of BPM expert and author Bruce Silver, who wrote earlier this year that "Blueworks Live gets business users excited about process improvement by engaging them directly in the informatin capture, analysis and proposed improvement."
High praise indeed.
Safron highlighted additional features that have gained kudos from their users:
Bona fide business value established, Safron then announced new features. They include:
Built-in Governance for Process and Decision Models
Private Cloud Hosting Option
Credit Cards now accepted in 26 countries
Viewer subscriptions now sold in packs of 500
I also had time to meet the product experts and expert users up close. From a session of 300 to a gathering of 15 power users, here's what I gleaned from my fly on the wall perspective:
Care to try it out?
You can try Blueworks Live free for 60 days!