Jeff Papows, CEO of WebLayers talks about Impact and his upcoming book, Glitch
Shaku Selvakumar 060001XT47 firstname.lastname@example.org | | Tags:  ibmimpact business_partner ibm
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WebLayers provides a comprehensive automated and distributed IT governance platform. By centralizing policy management across multiple IT domains from SOA through mainframe, WebLayers can substantially reduces the costs associated with IT governance. WebLayers also offers a large collection of industry-proven policies, including extensions for industry standards including insurance, manufacturing and finance, which accelerate the benefits of governance from design-time through deployment.
We caught up with Jeff Papows, President and CEO, WebLayers to talk about Impact and a sneak preview into his upcoming new book, Glitch.
IBM: WebLayers has been involved as a sponsor and/or speaker at every single Impact event. Based on your experiences, how do you think the industry has changed over the past four years?
Jeff: Well there’s no question that the recession has affected IT budgets and really making all of us think about which projects were necessary to the business versus nice to have. While we’re technically out of the recession and in recovery mode, there will continue to be a laser focus on the projects that are most closely aligned with the bottom line. I believe that those projects will focus on risk mitigation, greater transparency and greater quality in the overall approach to developing software and services. Of course, many of these efforts will tie back to an organization’s strategic focus and IT initiatives around SOA since those are the ones that can deliver the greatest value to the company.
IBM: I understand that you just wrote a new business technology book called “Glitch: The Hidden Impact of Faulty Software.” Can you tell me more about it?
Jeff: I’m pretty excited about “Glitch” and we’re actually giving away a sneak peek of the first three chapters of the book if you stop by the WebLayers booth (S7). The full book is being published by Prentice Hall and will be available this summer at Amazon, Barnes & Noble, InformIT.com, and wherever retail books are sold.
“Glitch” is about how the economic and consumer costs of software glitches can have a devastating effect on a company’s bottom line. We take a look at critical, life-threatening glitches like cyber terrorism, the Toyota recall and the cancer patients who are over-radiated due to glitches in the technology that distributes radiation. We also look at less life threatening yet highly disruptive glitches such as the $23 quadrillion dollars charge for a package of cigarettes, the thousands of people whose bank accounts didn’t recognize their automatic payroll deposits because the bank was in the middle of a merger and the hundreds of prison inmates who were mistakenly issued federal stimulus fund checks.
“Glitch” offers recommendations on what we can do to reduce these incidents and/or eliminate them. These recommendations come from the most senior level industry experts including IBM’s Steve Mills and Sandy Carter and Impact presenter Lynn Cox from Ford Motor Company, as well as an advisor to President Obama and the associate dean of engineering at Notre Dame.
IBM: What are you most looking forward to at Impact?
Jeff: In a lot of ways, Impact is like Old Home Week for me having been the CEO of Lotus and having stayed on for several years after the IBM acquisition. So along with reconnecting with some of the smartest folks in the industry, IMPACT also gives me a chance to learn about what’s on the horizon because IBM is always years ahead of the rest of the industry.
From a WebLayers perspective, we’re excited about two very important sessions that we’re presenting at the conference. The first of these is a Birds of a Feather session being held on Tuesday at noon with IBM partner Evans Resource Group on how to ensure PCI Compliance through IT governance using WebSphere MQ. That session is titled, “Get a Queue: Automated IT Governance for WebSphere MQ.” The second presentation is a joint session with Ford Motor Company being held on Wednesday at 10:30 that will talk about IT governance for creating more sound infrastructures that will reduce the amount of software glitches in “Smart Governance: It’s Not Just for SOA Anymore.”
Thank you, Jeff and for the update on the new book, Glitch. It sounds intriguing and great to hear about WebLayers participation at Impact.
Be sure to visit WebLayers at the Solution Center and attend some of their fascinating sessions.
Impact 2010 addresses the needs of the business and technology audience featuring a wide array of success stories with the right mix of client speakers, analysts, thought leaders, technical experts and representatives from the academia. We are thrilled to showcase customer success stories from different industries including Visa, Ford, Wal-Mart, Allstate, KLM and many more. We have great community of business partners, renowned thoughtleaders and a cadre of IBM speakers that is unparalleled. Impact will also have industry based sessions and continue to provide the terrific quality and content around SOA and BPM and our technology program with education lectures, workshops and hands on labs.