It’s a Train, it’s a Plane, it’s BPM!
Krista Summitt 270003YAW6 email@example.com | | Tags:  process bizagility management lotusphere ibm ibmbpmupdate bpm
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by Mihnea Galeteanu, Chief Storyteller, IBM Blueworks Live
First of all let me make it clear that, while we’re still digging ourselves out of tough economic times (or if you’re reading this from Europe…well…you know), it was still a plane that brought me down here in Orlando for the annual Lotusphere conference. No train for me. Yet.
I wanted to take a couple of minutes and comment on the fact that this is my second time in sunny Florida in the last 4 months at conferences that have traditionally had little if anything to do with BPM. Back in October I was joined on stage by Carla Wolfe from Elevations Credit Union in a session during the Business Capability Forum that was all about process and how it applied to an audience that represented for the most part “rules people”. I’m now back in Florida prepping a session tomorrow with Doug Johnson from Presbyterian Healthcare Services that will put process in the context of a larger social business agenda. This puts a smile on my face both as a Canadian (as I was leaving Toronto, billboards on the side of the road were barely flickering a cold -13 degrees Celsius or 9 degrees in your currency ), but also as someone who’s built a career, it seems, in BPM. Whether you’re aligning your strategy behind decision management or you’re building the social business of the future, the process conversation continues to remain highly relevant and all of us in this space are extremely fortunate to have the opportunity to contribute to shaping this conversation. Including BPM sessions at all these diverse conferences makes me think that what we’ve been trying to do for the past few years which is to elevate process out of the traditional workflow automation IT agenda and bring it to strategic planning sessions is working. Customers are increasingly asking the right questions such as “what are the processes that could benefit from more social collaboration?” or “what is the process context in which we believe we’re going to get the greatest ROI by automating certain decisions?” And while we might not have all the answers we’re at least all talking about the same thing and heading in the same direction (South it looks like).
What’s next for me? I’ve got my eye on the International Council of Shopping Centers conference that’s scheduled for August in Florida. Now that’s one that I’m sure I’ll get my wife’s blessing to attend!