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1 Joshua Burke commented   Permalink No RatingsRatings 0




David Millen   by David Millen, VP, Smarter Process, IBM



Is your company easy to do business with? Are your business operations designed with your customer in mind? These are key questions that organizations face today.



To help answer these questions, IBM started on a journey to create Smarter Process, our new category that helps our clients drive greater customer-centricity into their business operations and drive top line growth. Processes would not be relegated to a forgotten corner of your company to be executed in the cheapest way possible, but would be elevated front and center as the secret sauce that differentiates your company. Processes would become living, breathing, constantly changing, dynamic artifacts that captured the continually evolving expertise of your organization. Business operations would become instant, seamless and insightful.



When we launched IBM Smarter Process in May last year, we prescribed a reference architecture and an approach that included both software capabilities and the expertise needed to help organizations succeed:



Smarter Process Reference Architecture


Today IBM is pleased to announce that information technology research and advisory company Gartner has recognized IBM as a leader in the Intelligent Business Process Management Suites Magic Quadrant and has been placed furthest on the Completeness of Vision axis.



Magic Quadrant for Intelligent Business Process Management Suites


Our customers have been the first to benefit – we’ve seen a continuous stream of game changing client successes: Broadcast Music Inc. (BMI), who reinvented how they did business in the digital age as they represented music artists to collect and distribute royalties. Their processes had to cope with collecting large payments from a few channels such as radio and live performances to now having to go to a penny-a-play model with millions of plays each worth a lot less from channels such as YouTube, Hulu and Netflix.



Hospitals Contribution Fund (HCF), a health insurer in Australia completely reset customer expectations with same day medical payments – a 93% improvement in claim-to-pay down from 3 weeks earlier. HCF has won numerous customer service awards including the Customer Service Institute of Australia’s “Best of the Best 2013 Award” for the best and most consistent customer service among service organizations in Australia.





We continue to invest in our Smarter Process capabilities for the future. We have some very exciting capabilities that will revolutionize how mobile applications can leverage Smarter Process to deliver on the implied promise of truly capturing and acting on business moments. We’v e taken Smarter Process to the Cloud, so companies can collaborate more freely and quickly execute new projects. We’re very confident that Smarter Process will be even richer and serve customers better in the year ahead.



About the Magic Quadrant



This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request.



Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact.



2 Jacqi Levy commented   Permalink No RatingsRatings 0






title="David Millen by photosaim, on Flickr">alt="David Millen" height="75"
src="http://farm4.staticflickr.com/3747/12206533253_1c450c4087_s.jpg"
width="75" />
   by David Millen, VP, Smarter
Process, IBM






Is your company easy to do business with? Are your business
operations designed with your customer in mind? These are key
questions that organizations face today.






To help answer these questions, IBM started on a journey to create
target="_blank">Smarter Process, our new category that
helps our clients drive greater customer-centricity into their
business operations and drive top line growth. Processes would not
be relegated to a forgotten corner of your company to be executed
in the cheapest way possible, but would be elevated front and
center as the secret sauce that differentiates your company.
Processes would become living, breathing, constantly changing,
dynamic artifacts that captured the continually evolving expertise
of your organization. Business operations would become instant,
seamless and insightful.






When we launched IBM Smarter Process in May last year, we
prescribed a reference architecture and an approach that included
both software capabilities and the expertise needed to help
organizations succeed:






title="Smarter Process Reference Architecture by photosaim, on Flickr"> alt="Smarter Process Reference Architecture" height="396"
src="https://farm8.staticflickr.com/7002/13247278363_ea3a595aa1_o.jpg"
width="520" />





Today IBM is pleased to announce that information technology
research and advisory company Gartner has recognized IBM as a
leader in the Intelligent Business Process Management Suites Magic
Quadrant and has been placed furthest on the Completeness of Vision
axis.






title="Magic Quadrant for Intelligent Business Process Management Suites by photosaim, on Flickr"> alt="Magic Quadrant for Intelligent Business Process Management Suites"
height="457"
src="https://farm4.staticflickr.com/3715/13247038455_5b89fba82a_o.jpg"
width="450" />





Our customers have been the first to benefit – we’ve seen a
continuous stream of game changing client successes: href="http://ibm.co/1ifjh9m"
target="_blank">Broadcast Music Inc. (BMI), who
reinvented how they did business in the digital age as they
represented music artists to collect and distribute royalties.
Their processes had to cope with collecting large payments from a
few channels such as radio and live performances to now having to
go to a penny-a-play model with millions of plays each worth a lot
less from channels such as YouTube, Hulu and Netflix.






target="_blank">Hospitals Contribution Fund (HCF),
a health insurer in Australia completely reset customer
expectations with same day medical payments – a 93% improvement in
claim-to-pay down from 3 weeks earlier. HCF has won numerous
customer service awards including the Customer Service Institute of
Australia’s “Best of the Best 2013 Award” for the best and most
consistent customer service among service organizations in
Australia.











We continue to invest in our Smarter Process capabilities for the
future. We have some very exciting capabilities that will
revolutionize how mobile applications can leverage Smarter Process
to deliver on the implied promise of truly capturing and acting on
business moments. target="_blank">We’v
e taken Smarter Process to the Cloud
,
so companies can collaborate more freely and quickly execute new
projects. We’re very confident that Smarter Process will be even
richer and serve customers better in the year ahead.






About the Magic Quadrant






This graphic was published by Gartner, Inc. as part of a
larger research document and should be evaluated in the context of
the entire document. The Gartner document is available upon
request.






Gartner does not endorse any vendor, product or service
depicted in its research publications, and does not advise
technology users to select only those vendors with the highest
ratings. Gartner research publications consist of the opinions of
Gartner's research organization and should not be construed as
statements of fact.




3 Paul Butler commented   Permalink No RatingsRatings 0




 
<a href="http://www.flickr.com/photos/100648128@N04/12206533253/"
title="David Millen by photosaim, on Flickr"><img
alt="David Millen" height="75"
src="http://farm4.staticflickr.com/3747/12206533253_1c450c4087_s.jpg"
width="75" />   by David Millen, VP, Smarter
Process, IBM

 
 

 
Is your company easy to do business with? Are your business
operations designed with your customer in mind? These are key
questions that organizations face today.

 
 

 
To help answer these questions, IBM started on a journey to create
<a href="http://ibm.co/1g2ZriM"
target="_blank">Smarter Process, our new category that
helps our clients drive greater customer-centricity into their
business operations and drive top line growth. Processes would not
be relegated to a forgotten corner of your company to be executed
in the cheapest way possible, but would be elevated front and
center as the secret sauce that differentiates your company.
Processes would become living, breathing, constantly changing,
dynamic artifacts that captured the continually evolving expertise
of your organization. Business operations would become instant,
seamless and insightful.

 
 

 
When we launched IBM Smarter Process in May last year, we
prescribed a reference architecture and an approach that included
both software capabilities and the expertise needed to help
organizations succeed:

 
 
 
<a href="https://www.flickr.com/photos/100648128@N04/13247278363/"
title="Smarter Process Reference Architecture by photosaim, on Flickr"><img
alt="Smarter Process Reference Architecture" height="396"
src="https://farm8.staticflickr.com/7002/13247278363_ea3a595aa1_o.jpg"
width="520" />
 
 

 
Today IBM is pleased to announce that information technology
research and advisory company Gartner has recognized IBM as a
leader in the Intelligent Business Process Management Suites Magic
Quadrant and has been placed furthest on the Completeness of Vision
axis.

 
 
 
<a href="https://www.flickr.com/photos/100648128@N04/13247038455/"
title="Magic Quadrant for Intelligent Business Process Management Suites by photosaim, on Flickr"><img
alt="Magic Quadrant for Intelligent Business Process Management Suites"
height="457"
src="https://farm4.staticflickr.com/3715/13247038455_5b89fba82a_o.jpg"
width="450" />
 
 

 
Our customers have been the first to benefit – we’ve seen a
continuous stream of game changing client successes: <a
href="http://ibm.co/1ifjh9m"
target="_blank">Broadcast Music Inc. (BMI), who
reinvented how they did business in the digital age as they
represented music artists to collect and distribute royalties.
Their processes had to cope with collecting large payments from a
few channels such as radio and live performances to now having to
go to a penny-a-play model with millions of plays each worth a lot
less from channels such as YouTube, Hulu and Netflix.

 
 

 
<a href="http://bit.ly/1kYlyqC"
target="_blank">Hospitals Contribution Fund (HCF),
a health insurer in Australia completely reset customer
expectations with same day medical payments – a 93% improvement in
claim-to-pay down from 3 weeks earlier. HCF has won numerous
customer service awards including the Customer Service Institute of
Australia’s “Best of the Best 2013 Award” for the best and most
consistent customer service among service organizations in
Australia.

 
 

 
<iframe allowfullscreen="" frameborder="0" height="293"
src="//www.youtube.com/embed/fPfYDgI3ofM?rel=0"
width="520">

 
 

 
We continue to invest in our Smarter Process capabilities for the
future. We have some very exciting capabilities that will
revolutionize how mobile applications can leverage Smarter Process
to deliver on the implied promise of truly capturing and acting on
business moments. <a href="http://ibm.co/1ifnERZ"
target="_blank">We’v
e taken Smarter Process to the Cloud,
so companies can collaborate more freely and quickly execute new
projects. We’re very confident that Smarter Process will be even
richer and serve customers better in the year ahead.

 
 

 
About the Magic Quadrant

 
 

 
This graphic was published by Gartner, Inc. as part of a
larger research document and should be evaluated in the context of
the entire document. The Gartner document is available upon
request.

 
 

 
Gartner does not endorse any vendor, product or service
depicted in its research publications, and does not advise
technology users to select only those vendors with the highest
ratings. Gartner research publications consist of the opinions of
Gartner's research organization and should not be construed as
statements of fact.




4 Jacqi Levy commented   Permalink No RatingsRatings 0



 
 
 

<a
href="http://www.flickr.com/photos/100648128@N04/12206533253/"
rel="nofollow" />
title="David Millen by photosaim, on Flickr"><img
 
alt="David Millen" height="75"
 
src="http://farm4.staticflickr.com/3747/12206533253_1c450c4087_s.jpg"
 
width="75" />   by David Millen, VP,
Smarter
 
Process, IBM
 
 
 

 

 

Is your company easy to do business with? Are your business
 
operations designed with your customer in mind? These are key
 
questions that organizations face today.
 
 
 

 

 

To help answer these questions, IBM started on a journey to
create
 
<a href="http://ibm.co/1g2ZriM"

target="_blank">Smarter Process, our new category
that
 
helps our clients drive greater customer-centricity into
their
 
business operations and drive top line growth. Processes would
not
 
be relegated to a forgotten corner of your company to be
executed
 
in the cheapest way possible, but would be elevated front and
 
center as the secret sauce that differentiates your company.
 
Processes would become living, breathing, constantly
changing,
 
dynamic artifacts that captured the continually evolving
expertise
 
of your organization. Business operations would become
instant,
 
seamless and insightful.
 
 
 

 

 

When we launched IBM Smarter Process in May last year, we
 
prescribed a reference architecture and an approach that
included
 
both software capabilities and the expertise needed to help
 
organizations succeed:
 
 
 

 

 

<a
href="https://www.flickr.com/photos/100648128@N04/13247278363/"
rel="nofollow" />
title="Smarter Process Reference Architecture by photosaim, on
Flickr"><img
 
alt="Smarter Process Reference Architecture" height="396"
 
src="https://farm8.staticflickr.com/7002/13247278363_ea3a595aa1_o.jpg"
 
width="520" />

 

 

 

Today IBM is pleased to announce that information technology
 
research and advisory company Gartner has recognized IBM as a
 
leader in the Intelligent Business Process Management Suites
Magic
 
Quadrant and has been placed furthest on the Completeness of
Vision
 
axis.
 
 
 

 

 

<a
href="https://www.flickr.com/photos/100648128@N04/13247038455/"
rel="nofollow" />
title="Magic Quadrant for Intelligent Business Process Management
Suites by photosaim, on Flickr"><img
 
alt="Magic Quadrant for Intelligent Business Process Management
Suites"
 
height="457"
 
src="https://farm4.staticflickr.com/3715/13247038455_5b89fba82a_o.jpg"
 
width="450" />

 

 

 

Our customers have been the first to benefit – we’ve seen
a
 
continuous stream of game changing client successes: <a
 
href="http://ibm.co/1ifjh9m"
 
target="_blank">Broadcast Music Inc. (BMI),
who
 
reinvented how they did business in the digital age as they
 
represented music artists to collect and distribute
royalties.
 
Their processes had to cope with collecting large payments from
a
 
few channels such as radio and live performances to now having
to
 
go to a penny-a-play model with millions of plays each worth a
lot
 
less from channels such as YouTube, Hulu and Netflix.
 
 
 

 

 

<a href="http://bit.ly/1kYlyqC"

target="_blank">Hospitals Contribution Fund (HCF),
 
a health insurer in Australia completely reset customer
 
expectations with same day medical payments – a 93% improvement
in
 
claim-to-pay down from 3 weeks earlier. HCF has won numerous
 
customer service awards including the Customer Service Institute
of
 
Australia’s “Best of the Best 2013 Award” for the best and
most
 
consistent customer service among service organizations in
 
Australia.
 
 
 

 

 

<iframe allowfullscreen="" frameborder="0" height="293"
 
src="//www.youtube.com/embed/fPfYDgI3ofM?rel=0"
 
width="520">
 
 
 

 

 

We continue to invest in our Smarter Process capabilities for
the
 
future. We have some very exciting capabilities that will
 
revolutionize how mobile applications can leverage Smarter
Process
 
to deliver on the implied promise of truly capturing and acting
on
 
business moments. <a href="http://ibm.co/1ifnERZ"
rel="nofollow" />
target="_blank">We’v
 
e taken Smarter Process to the Cloud,
 
so companies can collaborate more freely and quickly execute
new
 
projects. We’re very confident that Smarter Process will be
even
 
richer and serve customers better in the year ahead.
 
 
 

 

 

About the Magic Quadrant
 
 
 

 

 

This graphic was published by Gartner, Inc. as part of a
 
larger research document and should be evaluated in the context
of
 
the entire document. The Gartner document is available upon
 
request.
 
 
 

 

 

Gartner does not endorse any vendor, product or service
 
depicted in its research publications, and does not advise
 
technology users to select only those vendors with the
highest
 
ratings. Gartner research publications consist of the opinions
of
 
Gartner's research organization and should not be construed
as
 
statements of fact.
 
 
 
 


5 Paul Butler commented   Permalink No RatingsRatings 0




 

 

 
 
 
<a
 
href="http://www.flickr.com/photos/100648128@N04/12206533253/"
br="" />
rel="nofollow" />
 
title="David Millen by photosaim, on Flickr"><img
 

alt="David Millen" height="75"
 

src="http://farm4.staticflickr.com/3747/12206533253_1c450c4087_s.jpg"
 

width="75" />   by David Millen, VP,
 
Smarter
 

Process, IBM
 

 

 
 
 
 
 
 
 
 
 
Is your company easy to do business with? Are your business
 

operations designed with your customer in mind? These are key
 

questions that organizations face today.
 

 

 
 
 
 
 
 
 
 
 
To help answer these questions, IBM started on a journey to
 
create
 

<a href="http://ibm.co/1g2ZriM"
 
 
target="_blank">Smarter Process, our new category
 
that
 

helps our clients drive greater customer-centricity into
 
their
 

business operations and drive top line growth. Processes
would
 
not
 

be relegated to a forgotten corner of your company to be
 
executed
 

in the cheapest way possible, but would be elevated front and
 

center as the secret sauce that differentiates your company.
 

Processes would become living, breathing, constantly
 
changing,
 

dynamic artifacts that captured the continually evolving
 
expertise
 

of your organization. Business operations would become
 
instant,
 

seamless and insightful.
 

 

 
 
 
 
 
 
 
 
 
When we launched IBM Smarter Process in May last year, we
 

prescribed a reference architecture and an approach that
 
included
 

both software capabilities and the expertise needed to help
 

organizations succeed:
 

 

 
 
 
 
 
 

 
 
 
<a
 
href="https://www.flickr.com/photos/100648128@N04/13247278363/"
br="" />
rel="nofollow" />
 
title="Smarter Process Reference Architecture by photosaim,
on
 
Flickr"><img
 

alt="Smarter Process Reference Architecture" height="396"
 

src="https://farm8.staticflickr.com/7002/13247278363_ea3a595aa1_o.jpg"
 

width="520" />
 
 
 
 
 
 
 
 
 
 
 
Today IBM is pleased to announce that information technology
 

research and advisory company Gartner has recognized IBM as a
 

leader in the Intelligent Business Process Management Suites
 
Magic
 

Quadrant and has been placed furthest on the Completeness of
 
Vision
 

axis.
 

 

 
 
 
 
 
 

 
 
 
<a
 
href="https://www.flickr.com/photos/100648128@N04/13247038455/"
br="" />
rel="nofollow" />
 
title="Magic Quadrant for Intelligent Business Process
Management
 
Suites by photosaim, on Flickr"><img
 

alt="Magic Quadrant for Intelligent Business Process
Management
 
Suites"
 

height="457"
 

src="https://farm4.staticflickr.com/3715/13247038455_5b89fba82a_o.jpg"
 

width="450" />
 
 
 
 
 
 
 
 
 
 
 
Our customers have been the first to benefit – we’ve
seen
 
a
 

continuous stream of game changing client successes: <a
 

href="http://ibm.co/1ifjh9m"
 

target="_blank">Broadcast Music Inc. (BMI),
 
who
 

reinvented how they did business in the digital age as they
 

represented music artists to collect and distribute
 
royalties.
 

Their processes had to cope with collecting large payments
from
 
a
 

few channels such as radio and live performances to now
having
 
to
 

go to a penny-a-play model with millions of plays each worth
a
 
lot
 

less from channels such as YouTube, Hulu and Netflix.
 

 

 
 
 
 
 
 
 
 
 
<a href="http://bit.ly/1kYlyqC"
 
 
target="_blank">Hospitals Contribution Fund (HCF),
 

a health insurer in Australia completely reset customer
 

expectations with same day medical payments – a 93%
improvement
 
in
 

claim-to-pay down from 3 weeks earlier. HCF has won numerous
 

customer service awards including the Customer Service
Institute
 
of
 

Australia’s “Best of the Best 2013 Award” for the best
and
 
most
 

consistent customer service among service organizations in
 

Australia.
 

 

 
 
 
 
 
 
 
 
 
<iframe allowfullscreen="" frameborder="0" height="293"
 

src="//www.youtube.com/embed/fPfYDgI3ofM?rel=0"
 

width="520">
 

 

 
 
 
 
 
 
 
 
 
We continue to invest in our Smarter Process capabilities
for
 
the
 

future. We have some very exciting capabilities that will
 

revolutionize how mobile applications can leverage Smarter
 
Process
 

to deliver on the implied promise of truly capturing and
acting
 
on
 

business moments. <a href="http://ibm.co/1ifnERZ"

rel="nofollow" />
 
target="_blank">We’v
 

e taken Smarter Process to the Cloud,
 

so companies can collaborate more freely and quickly execute
 
new
 

projects. We’re very confident that Smarter Process will be
 
even
 

richer and serve customers better in the year ahead.
 

 

 
 
 
 
 
 
 
 
 
About the Magic Quadrant
 

 

 
 
 
 
 
 
 
 
 
This graphic was published by Gartner, Inc. as part of a
 

larger research document and should be evaluated in the
context
 
of
 

the entire document. The Gartner document is available upon
 

request.
 

 

 
 
 
 
 
 
 
 
 
Gartner does not endorse any vendor, product or service
 

depicted in its research publications, and does not advise
 

technology users to select only those vendors with the
 
highest
 

ratings. Gartner research publications consist of the
opinions
 
of
 

Gartner's research organization and should not be construed
 
as
 

statements of fact.
 

 

 

 



6 Jacqi Levy commented   Permalink No RatingsRatings 0



 
 
 
 
 
 
 
 
 

 

 

<a
 

href="http://www.flickr.com/photos/100648128@N04/12206533253/"
br="" />
br="" />
 
rel="nofollow" />
 

title="David Millen by photosaim, on Flickr"><img
 
 
 
alt="David Millen" height="75"
 
 
 
src="http://farm4.staticflickr.com/3747/12206533253_1c450c4087_s.jpg"
 
 
 
width="75" />   by David Millen, VP,
 

Smarter

 

 
Process, IBM

 
 
 
 
 
 
 

 

 

 

 

 

 

 

 

Is your company easy to do business with? Are your business
 
 
 
operations designed with your customer in mind? These are key
 
 
 
questions that organizations face today.
 
 
 
 
 
 
 

 

 

 

 

 

 

 

 

To help answer these questions, IBM started on a journey to
 

create
 
 
 
<a href="http://ibm.co/1g2ZriM"

 

 

target="_blank">Smarter Process, our new category
 

that
 
 
 
helps our clients drive greater customer-centricity into
 

their
 
 
 
business operations and drive top line growth. Processes
 
would
 

not
 
 
 
be relegated to a forgotten corner of your company to be
 

executed
 
 
 
in the cheapest way possible, but would be elevated front and
 
 
 
center as the secret sauce that differentiates your company.
 
 
 
Processes would become living, breathing, constantly
 

changing,
 
 
 
dynamic artifacts that captured the continually evolving
 

expertise
 
 
 
of your organization. Business operations would become
 

instant,
 
 
 
seamless and insightful.
 
 
 
 
 
 
 

 

 

 

 

 

 

 

 

When we launched IBM Smarter Process in May last year, we
 
 
 
prescribed a reference architecture and an approach that
 

included
 
 
 
both software capabilities and the expertise needed to help
 
 
 
organizations succeed:
 
 
 
 
 
 
 

 

 

 

 

 

 
 

 

 

<a
 

href="https://www.flickr.com/photos/100648128@N04/13247278363/"
br="" />
br="" />
 
rel="nofollow" />
 

title="Smarter Process Reference Architecture by photosaim,
 
on
 

Flickr"><img
 
 
 
alt="Smarter Process Reference Architecture" height="396"
 
 
 
src="https://farm8.staticflickr.com/7002/13247278363_ea3a595aa1_o.jpg"
 
 
 
width="520" />

 

 

 

 

 

 

 

 

 

 

 

Today IBM is pleased to announce that information technology
 
 
 
research and advisory company Gartner has recognized IBM as a
 
 
 
leader in the Intelligent Business Process Management Suites
 

Magic
 
 
 
Quadrant and has been placed furthest on the Completeness of
 

Vision
 
 
 
axis.
 
 
 
 
 
 
 

 

 

 

 

 

 
 

 

 

<a
 

href="https://www.flickr.com/photos/100648128@N04/13247038455/"
br="" />
br="" />
 
rel="nofollow" />
 

title="Magic Quadrant for Intelligent Business Process
 
Management
 

Suites by photosaim, on Flickr"><img
 
 
 
alt="Magic Quadrant for Intelligent Business Process
 
Management
 

Suites"
 
 
 
height="457"
 
 
 
src="https://farm4.staticflickr.com/3715/13247038455_5b89fba82a_o.jpg"
 
 
 
width="450" />

 

 

 

 

 

 

 

 

 

 

 

Our customers have been the first to benefit – we’ve
 
seen
 

a
 
 
 
continuous stream of game changing client successes: <a
 
 
 
href="http://ibm.co/1ifjh9m"
 
 
 
target="_blank">Broadcast Music Inc. (BMI),
 

who
 
 
 
reinvented how they did business in the digital age as they
 
 
 
represented music artists to collect and distribute
 

royalties.
 
 
 
Their processes had to cope with collecting large payments
 
from
 

a
 
 
 
few channels such as radio and live performances to now
 
having
 

to
 
 
 
go to a penny-a-play model with millions of plays each worth
 
a
 

lot
 
 
 
less from channels such as YouTube, Hulu and Netflix.
 
 
 
 
 
 
 

 

 

 

 

 

 

 

 

<a href="http://bit.ly/1kYlyqC"

 

 

target="_blank">Hospitals Contribution Fund (HCF),
 
 
 
a health insurer in Australia completely reset customer
 
 
 
expectations with same day medical payments – a 93%
 
improvement
 

in
 
 
 
claim-to-pay down from 3 weeks earlier. HCF has won numerous
 
 
 
customer service awards including the Customer Service
 
Institute
 

of
 
 
 
Australia’s “Best of the Best 2013 Award” for the best
 
and
 

most
 
 
 
consistent customer service among service organizations in
 
 
 
Australia.
 
 
 
 
 
 
 

 

 

 

 

 

 

 

 

<iframe allowfullscreen="" frameborder="0" height="293"
 
 
 
src="//www.youtube.com/embed/fPfYDgI3ofM?rel=0"
 
 
 
width="520">
 
 
 
 
 
 
 

 

 

 

 

 

 

 

 

We continue to invest in our Smarter Process capabilities
 
for
 

the
 
 
 
future. We have some very exciting capabilities that will
 
 
 
revolutionize how mobile applications can leverage Smarter
 

Process
 
 
 
to deliver on the implied promise of truly capturing and
 
acting
 

on
 
 
 
business moments. <a href="http://ibm.co/1ifnERZ"
 
 
rel="nofollow" />
 

target="_blank">We’v
 
 
 
e taken Smarter Process to the Cloud,
 
 
 
so companies can collaborate more freely and quickly execute
 

new
 
 
 
projects. We’re very confident that Smarter Process will be
 

even
 
 
 
richer and serve customers better in the year ahead.
 
 
 
 
 
 
 

 

 

 

 

 

 

 

 

About the Magic Quadrant
 
 
 
 
 
 
 

 

 

 

 

 

 

 

 

This graphic was published by Gartner, Inc. as part of a
 

 
larger research document and should be evaluated in the
 
context
 

of

 

 
the entire document. The Gartner document is available upon

 

 
request.

 
 
 
 
 
 
 

 

 

 

 

 

 

 

 

Gartner does not endorse any vendor, product or service
 

 
depicted in its research publications, and does not advise

 

 
technology users to select only those vendors with the
 

highest

 

 
ratings. Gartner research publications consist of the
 
opinions
 

of

 

 
Gartner's research organization and should not be construed
 

as

 

 
statements of fact.

 
 
 
 
 
 
 
 
 
 
 
 


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