How IBM helps HCLS organizations make an Impact
Ryan Boyles 100000UX41 firstname.lastname@example.org | | Tags:  mobilefirst life-sciences puresystems hcls websphere health ecosystem smartcloud ibmimpact healthcare analytics software
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Guest post by Chris Schmitt, Worldwide WebSphere Industry Marketing Manager
To help you understand how to achieve operating efficiencies and transformative results for your HCLS organization such as those listed above, let us consider the capabilities of IBM AIM, interoperable with its world-class analytics IT (particularly Cognos and SPSS) and deployed using its expert integrated systems (PureSystems), mobile (MobileFirst) and/or cloud (SmartCloud Enterprise) platforms.
IBM refers to the HCLS operating environment not as an industry but, rather, an ecosystem, because of its vast scope of enterprises and constituents, including virtually every other industry type in whole or in part. The HCLS three-part definition specifies healthcare providers, health plans/payers and life sciences firms; which hardly begins to depict the complexity of structural and functional interrelationships, which are in constant flux with the rate of change accelerating currently in response to recent healthcare legislation in the United States and to organic evolutionary supply-and-demand pressures globally. Perhaps the only constant in this mix is the centrality of the patient, a.k.a. consumer; although the ecosystem stakeholders appear to forget this principal from time to time; and particularly its characteristic of continuous change to maintain homeostasis. This biological basis, together with the legislated and regulated need for privacy and security with respect to so-called protected health information (PHI) and individually identifiable information (IHI), implies the need for continuous and real-time operation throughout the ecosystem, which in turn implies the need for the IT non-functional requirements of continuous access, reliability, scalability and security.
Transformation currently underway in the HCLS ecosystem is characterized by three major trends: evolution of care delivery, ecosystem convergence and consumerism. All of these require information access and analytics, and also business process modernization to succeed. Tomorrow’s healthcare ecosystem will have these characteristics.
Focused on value, coordinated around the patient and integrated into communities
WebSphere Application Infrastructure supports service oriented architecture (SOA), critical to the “wrap and reuse” approach to leveraging of legacy software including hospital information systems (HISs), and also virtualization, the ability to move software-based workloads among hardware resources dynamically according to resource availability and/or load fluctuation. By implementing virtualization, University of Pittsburgh Medical Center (UPMC) has realized 150 percent increase in processing capacity, 40 percent reduction in IT infrastructure floor space requirements and 67 percent reduction in number of physical servers.
WebSphere Connectivity and Integration Business Integration implements both MQ and Message Broker Connectivity Pack for Healthcare with medical device connectivity, which enables a wide variety of intra- and inter-premise use cases including these:
IBM Business Process Manager (BPM) and IBM Operational Decision Manager (ODM) automate the several series of decision-dependent activities implemented for the broad scope of HCLS purposes such as research and development, manufacturing and supply chain, marketing and sales, and medical practice and healthcare delivery including hospital operations. This following “4D” cycle of auditable artificial intelligence implemented by BPM and ODM can support the generic healthcare use cases of personal health management, medical practice support and healthcare delivery operations:
These automated process and decision capabilities will enable significant patient safety improvement, medical error decline and much-improved clinical outcomes when used correctly and comprehensively. In the institutional/hospitality practice of medicine and the delivery of healthcare by hospitals and other care delivery organizations (CDOs), the administrative and clinical processes standardized by The Joint Commission and required for accreditation (which in turn is required for Medicare reimbursement, representing over fifty per cent of most CDOs’ revenue). Also, the potentially overburdening work required to affect Comparative Effectiveness Research (CER) as required to evidence compliance with Meaningful Use Phase 3 regulations can be significantly mitigated using BPM and ODM with Connectivity & Integration while improving completeness, accuracy and timeliness. Both of these examples demonstrate significantly improved cost-benefit by ensuring completeness, accuracy and timeliness while minimizing subject matter expert staff involvement.