The Sametime Blog
IBM business partners have been active in their support of IBM collaboration software this week, including Sametime. Campus Technology published an article on IBM business partner GSX Monitor's announcement of GSX Monitor & Analyzer v10 that enables administrators to monitor cloud-based messaging and collaboration services including Lotus Notes Traveler, Quickr and Sametime.
And over in Italy, a multi-page feature in Computer Business Review discusses the impact of smart phones and tablets on the enterprise. Broad support for IBM's collaboration portfolio is highlighted throughout the article, including Sametime.
Have a great weekend, everyone!
Jacques Pavlenyi 1000002W2A email@example.com Tags:  news blogs ucc press uc2 uc-news-roundup uc 2,341 Visits
As one of the SametimeBlog managers, I'm always looking for more conversation opportunities with you, our readers. So in addition to our Business Partner Tuesdays and Friday Funnies sections, today I'm introducing a new, hopefully weekly every Friday, the IBM UC News Roundup. We'll bring you a summary of IBM- and Unified Communications-related stories in the press and blogosphere, and add our own thoughts as well.
Hopefully you find this new section valuable. As always, we thank you for making us part of your regular reading, and looking forward to your comments, questions, and conversation.
Although not technically in the week of August 2, the big story, of course, is today's article in CIO.com, "IBM to Accelerate Mobile Unified Communications". IBM continues to see Unified Communications, and mobility, as very important components of the collaboration market, and it was nice for our General Manager, Alistair Rennie, and Rob Ingram, our senior offerings manager, to talk to CIO Magazine about these trends and where IBM plays. Don Van Doren, a principal with Unicomm Consulting, had some nice things to add to the article as well:
"Van Doren also ranks IBM as being far ahead in its social networking software for business with Lotus Connections tied into presence and with its capabilities for mining information within the corporate network to enhance finding the right people for specific tasks. "They've been working on this four or five years," he says. "Cisco is just starting to do it...[and] IBM is aligned to do well in battling its primary competitor, Microsoft, [says Don Van Doren]"
And Alistair also linked in the coming 4G deployments as well:
"Over time, as businesses deploy 4G handhelds, IBM will fully support mobile collaboration "on the mobile device of choice" and treat the collaboration features as services, not a stack of available features but an always-available set of tools, Rennie said."
There were two stories we followed this past week. Following a blog post from Gartner’s Craig Roth on Project Northstar, IT Business Edge blogger Loraine Lawson has chosen to continue the discussion, focusing on Project Northstar as IBM’s “Grand Theory.” Overall, Lawson is supportive of the technology, particularly it's promise to integrate unified communications and other collaborative tools and capabilities. We, of course, whole-heartedly agree:
And this one is particularly nice, because it promises to integrate across unified communications, social software, mobile technology and rich media, Roth writes. IBM includes an even more exciting integration story among its five key NorthStar principles…”
UCStrategies published a podcast with IBM's Caleb Barlow discussing IBM Lotus Foundations and its integration with ShoreTel. A key element of providing unified communications to Small and Medium Business (SMB) is a focus on lower up-front investments in both capital and IT resources. The needs of SMBs might be similar to larger enterprises, but the resources are usually more constrained. The IBM Foundation for Smart Business program and products are exactly about that, and UC is definitely part of the mix:
...The Foundations appliance out of the box: it’s a file server, print server, web server, mail server, anti-virus, anti-spam, firewall, VPN, you get the idea...
And that's this week's roundup.
Jacques Pavlenyi 1000002W2A firstname.lastname@example.org Tags:  lotus uc2 press analyst unified-communications lotusknows ls10 sametime bloggers it-analyst uc 2 Comments 2,861 Visits
In addition to meeting with customers and business partners, Lotusphere is also a great opportunity to meet with IT analysts, reporters and bloggers, share with them what we're up to, and get their feedback, since they have such a strong pulse on the marketplace. Our Analyst Relations lead, Public Relations lead, along with our Unified Communications leadership team met, with several analysts and reporters throughout the week.
I wanted to summarize some of the feedback we received, mainly to show IBM's continued commitment to the Unified Communications and real-time collaboration market.
up is a video interview with Zeus Kerravala from Yankee Group. He particularly liked
the themes of multi-modal UC and cost effectiveness that were in the
broader themes covered in Bruce Morse's Unified Communications
Keynote Monday afternoon. Zeus is also a regular contributor to the nojitter.com blog.
Jennifer, our analyst relations lead, also had the opportunity to interview Melanie Turek from Frost & Sullivan. Money quote:
"I think the most interesting new stuff right now revolves around the Meetings [function in Sametime 8.5]. And I think that what we saw especially how fast and easy it was."
Brian Riggs from Current Analysis blogged extensively about his thoughts from Lotusphere 2010 on nojitter.com. Money quote:
The Sametime client can of course provide the same click-to-call and other telephony features. And with the release of SameTime Unified Telephony last year, IBM can now deliver a soft phone that combines instant messaging presence, telephony presence, and the ability to initiate and receive calls in a multivendor PBX environment. So while IBM has stayed out of the PBX business, it is quite capable of delivering a UC-enriched soft phone that works with a variety of voice systems....
Clive Longbottom from Quocirca was also in attendance. Money quote:
What IBM is demonstrating is that no matter where an organisation is starting from, it can move the communication and collaboration platform forward to wherever the organisation feels it needs to go: in-house, hybrid or pure-play cloud.
Michael Osterman from Osterman Research was at Lotusphere as well, also producing a lengthy blog entry. Money quote:
IBM is making major strides toward moving its offerings into the cloud. IBM is also focusing heavily on mobility, demonstrating a number of interesting mobility-based features and functions for Notes, Sametime and other platforms.
Brent Kelly from Wainhouse Research devoted a big section of the January 26 Wainhouse Research Bulletin to his attendance at Lotusphere. And Henry Dewing from Forrester also wrote about the launch of the IBM Collaboration Agenda.
The Twitterati were out in force as well, certainly aided by my extensive use of Tweetdeck on my iPhone, the @Sametime id, and lots of retweeting by @bilaljaffery and others. What was nice, though, was some of the more “water cooler” a-ha! Moments, such as this one from Stephane Rousseau:
SCROUSS #Lotusknows that I enjoyed #Lotusphere. Check my feedback here : http://techno.rousseau.cc/
And let us not forget the mainstream media. Sametime's press activities at Lotusphere did generate articles in key technology and telephony trade magazines including: NetworkWorld, Computerworld, ChannelWeb, eWEEK, IDG, VON, V3 and TMCNet.
Jacques Pavlenyi 1000002W2A email@example.com Tags:  pr press itjungle crosspost sametime-8.5 1 Comment 1,839 Visits
Just saw a very nice article from the folks over at ITJungle, reviewing the new Sametime 8.5. The hat trick:
Sametime developers will fly out of their seats when they learn about the new support for representational state transfer, or REST-based Web 2.0 APIs. Put into standard English, the new REST-based API--in concert with the new no-download browser-based client that's used throughout version 8.5--will allows developers to use standard AJAX tools to embed Sametime into Web applications and Web portals.Communications Enabled Business Processes is not just a buzzword, and with Sametime 8.5, looks like CEBP will get a little easy to implement. Nothing like some positive press to make one's day :-)