- BD105 Executive Insight: Making Money with Unified Communications and Collaboration Solutions from IBM
- BD304 Sell into Microsoft Shops with IBM Unified Communications & Collaboration
- ID401 Making the Business Case for IBM Lotus Sametime and Unified Communications & Collaboration
- ID402 IBM Lotus Sametime System Console: The New Browser-base Dashboard for Managing Your Sametime Infrastructure
- ID403 IBM Lotus Sametime Unified Telephony In Action: Putting it to Work for You!
- ID404 IBM Sametime Unified Telephony: Today and Tomorrow
- ID405 IBM Lotus Sametime Voice and Video: Strategy and Roadmap
- ID406 What's New in IBM Lotus Sametime 8.5
- AD306 Overivew of the Lotus Sametime Browser IM Client / SDK and Proxy Server
- AD307 Web 2.0 Development with IBM Lotus Sametime 8.5 Services
- BOOT104 IBM Lotus Sametime 8.5 Deployment Workshop
- JMP201 IBM Lotus Sametime for Web 2.0
- SHOW201 Installation and Setup of IBM Lotus Sametime 8.5: From "Zero to Hero" in Just Two Hours
- BP116 How Do I Get There From Here? The Route to IBM Lotus Sametime 8.5
- BP117 IBM Lotus Sametime Gateway: The Business Case, Best Practices and Implementation
The Sametime Blog
John Del Pizzo 270001QBN7 firstname.lastname@example.org Tags:  sametime uc2 unified communications lotusphere 2,616 Visits
The (nearly) final list of Lotusphere 2010 sessions is now available on the Lotusphere blog. But since this is the Sametime blog, here are the sessions we think you should focus on. ;-)
Jacques Pavlenyi 1000002W2A email@example.com Tags:  lotusphere sametime lotusknows ls10 1,169 Visits
An update to our original post back on December 2: we are planning a wide range of activities at next week's Lotusphere 2010 for Sametime. Here's a handy-dandy 1-page JPG you can download and use to find us in the happy madness of it all.
Jacques Pavlenyi 1000002W2A firstname.lastname@example.org Tags:  lotusknows twitter 2010 tweetup ls10 lotusphere 1 Comment 1,895 Visits
For those readers who are traveling to Lotusphere 2010, feel free to join our first ever Tweetup! It's co-hosted by our own Bilal Jaffery and Luis Benitez, of the Lotus Social Software Community (of which I'm a member). Have a safe trip and bring some comfortable clothing - looks like the weather is finally turning back to normal down there.
Marlon Machado 100000PEST email@example.com Tags:  collaboration-agenda industries solutions lotusphere sametime 1,888 Visits
It's 12:26 AM EST in Orlando. Lotusphere is in full swing and I just came back to my room at the Dolphin hotel after attending the Australian Party--allegedly the hottest ticket in town during Lotusphere. I just said good night to my lovely wife and, instead of brushing my teeth and getting ready to go to bed, I'm here writing this post.
The reason I'm doing this is to clarify what Collaboration Agenda means for Sametime. I've been manning the Collaboration Agenda pedestal at the IBM booth and I'm getting lots of questions about what this actually means; questions from business partners, customers and even from IBM colleagues. So, here it goes.
Collaboration Agenda is a philosophy, a way of doing things, a metamethodology that brings together well-known best practices to help customers address pain points with solutions that will save them money and help them make money.
It all starts with industry priorities defined by industry leaders and visionaries. Each industry priority encompasses a series of well-defined pain points that are measurable and quantifiable. Then, based on that knowledge, we apply known best practices to address those pain points with solutions designed to minimize the impact inflicted by those pain points on the customer's business processes and to maximize efficiency and agility. In the case of business processes that benefit from reducing and/or eliminating human latency, such solutions will be based on unified communications and collaboration software.
Devising solutions using the Collaboration Agenda philosophy produces things such as RadioConnect for Sametime, a solution based on Sametime Standard and a soft radio plug-in developed by UnifiedEdge, an IBM Business Partner based out of Round Rock, Texas. RadioConnect was designed with a manic focus on solving a single problem: lack of interoperability among disparate radio infrastructures in emergency response and public safety scenarios and nothing else.
This is what Collaboration Agenda can help us achieve. RadioConnect may not be very sexy--it won't update your Tweeter status or your Facebook wall--but it will help first responders communicate with each other in an emergency situation, which can contribute to minimizing the loss of life and property.
If you happen to be at Lotusphere and would like to have a deeper discussion about this feel free to drop by the IBM booth. I'm going to be back at the Collaboration Agenda pedestal between 11:45 AM EST and 2:00 PM EST today.
Jacques Pavlenyi 1000002W2A firstname.lastname@example.org Tags:  sametime-unified-telephon... lotusphere sametime lotusknows lotusphere-2010 ls10 1,854 Visits
I finally have a free moment to catch up on sharing our Sametime experience here at Lotusphere 2010. But rather than a laundry list of recaps, I wanted to talk about story telling.
One of the most wonderful aspects of meetings like Lotusphere is serendipity. One such seredipitous moment came this morning when I had the pleasure of sitting next to Jean-Francois Chenier, of “The Man Who Should Have Used Lotus Connections” fame, on the bus from the Port Orleans hotel to the Dolphin. His videos, and our wide-ranging conversation about Japan and Calgary and snow, have inspired me to find ways to tell better stories. And not just any stories.
In IBM we're awfully good at telling the “how” stories – I would say 90% of the content here at Lotusphere is training, education, implementation, etc. The two excellent videos (and more to come) that John Del Pizzo produced are great examples of that too. But those of us who are close to a topic often struggle with the “why”. I'm not just referring to the business value of our Lotus portfolio, though that's clearly a big part of the “why”. It's also the more personal stories that make a direct connections between these incredible technologies and improving our lives.
On a subconscious level, those of us who use Sametime every day – indeed, the younger generation that uses Skype and Yahoo! and Google Talk -- instinctually know the incredible value it brings to our lives – the visually rich, instant communication with friends and colleagues all over the world, and the flexibility it provides for our work and personal lives. But how do we put ourselves in the shoes of someone not so close to it as we are? To communicate that “why” to the vast mass of people who may not be aware of Sametime or discount out-of-hand the business value of real-time communications?
So that's the challenge that I, as the worldwide market segment manager for Sametime, set for myself this year: to learn from a master like Jean-Francois, to reading wonderful books like “Back of the Napkin”, to tell the “why” of Sametime. The product team worked extremely hard in 2009 to improve Sametime: Sametime Unified Telephony; and Sametime 8.5 are sea-change improvements in unified communications and real-time collaboration software. My job this year – and the help I need from you as business partners and evangelists in your enterprises – is to now shift into that wonderful story-telling mode. To get our prospects' eyes wide with wonder at the possibilities Sametime can open up in our work, and personal – lives.
I would love to
hear YOUR stories. What are your experiences, good and bad? How do you wish you COULD use Sametime? Whether through comments here, Twitter, LinkedIn, Facebook, or YouTube, WHY do you use Sametime?
Jacques Pavlenyi 1000002W2A email@example.com Tags:  awards ls10 lotusknows lotusphere 2,103 Visits
IBM announced our annual Lotus Award Winners for 2010, as blogged about in the Collaborate for Success Blog. Our Business Partners were a bright spot for us in 2009, and we look forward to even more success in 2010. A sampling of the Sametime business partners who won or were nominated include:
Best Unified Communications and Collaboration Solution AwardIf I forgot a few winners or finalists, please let me know so I can post an errata. Congrats to our winners and finalists!
Marlon Machado 100000PEST firstname.lastname@example.org Tags:  lotusphere-2010 friday-funnies humor lotusphere 1,628 Visits
I just had to. It's way too funny.
Jacques Pavlenyi 1000002W2A email@example.com Tags:  ucoms communications collaboration ibm lotusphere lotus unified ibm-software 2,114 Visits
Make sure to mark these dates on your calendar: Jan 30 to Feb. 3, 2011. That is when IBM will be holding
Save the date!
Jacques Pavlenyi 1000002W2A firstname.lastname@example.org Tags:  registration lotusphere 2011 discount event 1,695 Visits
It's not too late to take advantage of the Lotusphere 2011 Early Bird Special! And as if your boss needed even more convincing to send you to Orlando Jan 30 to Feb 3, this little video might help.
Jacques Pavlenyi 1000002W2A email@example.com Tags:  lotusphere lsonline ls11 ibmexperience 1 Comment 2,023 Visits
If things have been a little quiet on The SametimeBlog of late, chalk it up to all the preparations underway for what we hope will be the best Lotusphere ever. And part of that experience is Lotusphere Online, which has just gone live (link to the Lotusphere Blog for more details). Of course, we've included Sametime 8.5.1 as a key part of the online experience, so you'll be able to connect with colleagues via the web client, and (coming very soon) if your Sametime deployment supports multiple communities, we'll provide the instructions on how you can connect your Sametime Connect rich client to the Lotusphere Online Sametime community server.
***UPDATE 01/23: as you can see from our Comments, a video tutorial for LSOnline is now available on Planet Lotus (thanks, Chris).*****
And for those of you who aren't able to attend in person, you can participate virtually like never before. Sign up for and watch the IBM Lotusphere Social Media Aggregator. You'll be able to see Live Stream videos of key general sessions, read the online chatter from Twitter, blog posts, Flickr photos, videos posted to YouTube, and much more. And you can also join the discussion in the LinkedIn Group for Lotusphere.
And here on The SametimeBlog and our sister blog, The Collaboration Soapbox, will have ongoing tips and tricks on how to use the various social tools we'll have onsite. So join us, live and/or virtually, for what will be the most social Lotusphere yet.
Jacques Pavlenyi 1000002W2A firstname.lastname@example.org Tags:  ibm lotusphere lsonline sametime ls11 1,893 Visits
As a Sametime user, you can now easily connect with other Lotusphere delegates through Lotusphere Online. Simply add Lotusphere as a new community:
You now have an easy way to connect with other delegates, especially if you're using the Sametime Connect or Sametime web client on your mobile device.
Marlon Machado 100000PEST email@example.com Tags:  podcast lotusphere ls11 ucc 2 Comments 2,147 Visits
If you want a quick overview of the many sessions covering UCC at Lotusphere 2011 you may want to listen to "Lotusphere Preview: Unified Communications and Collaboration", a new podcast hosted by Caleb Barlow, John Del Pizzo and David Marshak with the participation of the presenters (including yours truly) telling us about their sessions, what to expect, and why you should attend. Here's the link to it.
This year marks a new tradition at Lotusphere.
Today you heard our exciting
and DETAILED preview of UCC at Lotusphere, led by our new
Executive Caleb Barlow. If you want to get jazzed up for Lotusphere,
I strongly recommend you hit the link above in blue. It is a great
broadcast chock-full of information.
In addition to those sessions
described, I'm excited to introduce the Sametime Blog Community to
the first of a new tradition -- The Ask the Product Managers Session
with a panel of product management team members ready to take on your
Lotusphere attendees asked us if there
could be a way to interact with the product management team in the
same way they have lab and session access the development team. At
Lotusphere 2011, for the first time, the answer is yes! Please mark
your calendars and join my colleagues and me as we answer all the
“other questions” you have.
What: Ask The Product Managers at
Where: Swan Ballroom 5-10
When: Thursday, February 3 -- 11:15 AM
to 12:15 PM
Abstract: By popular demand, and
finally here for Lotusphere 2011, is the new "Ask the Product
Managers" panel. The Lotus Notes and Domino, Lotus Sametime,
Lotus Quickr, Lotus Connections, WebSphere Portal, and IBM LotusLive
product teams will be on hand to answer your questions about product
strategy, market positioning, licensing and pricing, roadmaps,
integration, and more! We'll let you save your tough technical
questions for the "Ask the Developers" panel to follow, but
we welcome those questions you could never quite figure out who to
ask! This lively session promises to provide new insights, ideas and
of course -- entertainment.
So please join my product management colleagues and me, grab some lunch, and then join the developers before the general closing session.
Jacques Pavlenyi 1000002W2A firstname.lastname@example.org Tags:  lotusphere humor business friday-funnies 1,504 Visits
Events like Lotusphere are always exciting, busy, energizing affairs. I look forward to meeting with clients and business partners. Getting out of the office and into the marketplace is all goodness for a marketer. But no matter how good the conference, inevitably the presentations all start to look like this after a while (from WorkFailBlog).
Don't forget, if you're at Lotusphere, drop by the Thursday session Ask the Product Managers. ASK201, Swan 5-10. The Sametime team will be in attendance to answer your questions. Feel free to post questions here as well!