My colleague Louis Richardson over at the Collaboration Soapbox Blog just posted a great entry, Beware brood parasites in your company. Although he wrote it specifically within the context of social software, it applies equally well to the world of unified communications. Many companies have experienced very similar frustrations with their (non-IBM) unified communications deployments. So it bears repeating: make sure the solution fits your business, and not the other way around.
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Jacques Pavlenyi 1000002W2A email@example.com Tags:  it-vendors collaboration report soapbox 1,350 Visits