Next week, IBM will have a significant presence at the VoiceCon / E2.0 event in San Francisco. To learn more about what we offer for unified communications and social networking, stop by both 609 in the exhibit hall.
We also invite you to attend any of many sessions where IBM'ers will be presenting:
- Nov 2, 11-12, Pat Galvin, CTO IBM UC2 Software, CTO Roundtable on Next Generation Architectures
- Nov 2, 3:15-4:15, Marisa Viveros, IBM VP Converged Communication Services, Managed & Hosted Offerings for UC
- Nov 2, 3:14-4:15, David Marshak, Senior Product Manager, UC2 Software, Presence, Progress of Federation
- Nov 3, 11:15-12:00. Bruce Morse, VP UC2 Software, Keynote
- Nov 3, 11:15-12:00, Wim Hofland, Manager, Inspiration & Innovation, Sogeti, Case Studies in Enterprise Micro-Blogging
- Nov 3, 2:00-3:00, Akiba Saeedi, Director UC2 Software, UC Leadership Roundtable
- Nov 3, 2:00-5:00, David Marshak, Comparing UC Options and Vendors
- Nov 3, 4:15-5:00, Akiba Saeedi, Future of Social Messaging in the Enterprise
- Nov 3, 4:15-5:00, Jeff Schick and Wim Hofland, Customer Perspective on IBM Enterprise Social Software
- Nov 4, 8:00-10:00, Robert Ingram, Senior Product Manager, UC2 Software, Integrating Mobility with UC
- Nov 4, 10:15-11:00, Jeff Schick, VP IBM Social Software, Social Software, Creating Value Today and Opportunities Tomorrow
- Nov 4, 1:00-1:45, Marisa Viveros, VoiceCon Summit: The Evolution of UC
- Nov 4, 3:15-4:15, Marlon Machado, Product Manager Sametime Platform, Developing Voice Apps using Mashups ans SOA
Final reminder: Join IBM at VoiceCon Orlando 2010, at the Gaylord Palms Resort and
Convention Center in Orlando FL, March 22-25. Visit the IBM Booth at
the Expo Floor to see demonstrations of our unified communications
offerings, including IBM Lotus(r) Sametime(r), IBM Converged
Communications Services, LotusLive cloud services, Lotus Foundations
small office appliances, integration with mobile, audio and video and
IBM will also be participating in several sessions and panels as well:
- Monday 9:00am: "Implementation Options: Unified Communications"
- Monday 11:00am: "Summit: Next Generation Communications Architectures"
- Monday 1:00pm: "Summit: Unified Communications Executive Forum"
with Bruce Morse, Vice President, Unified Communications &
- Monday 2:00pm: "Comparing Unified Communication Options: Who's offering what?"
- Tuesday 1:00pm: "Summit: Role of Cloud in Enterprise Communications"
- Tuesday 2:00pm: "Integrating Mobility and Unified Communications: Comparing the Vendors' Solutions
- Wednesday 8:00am: "Managed/Hosted Services for Unified Communications"
- Wednesday 9:15am: "Keynote Presentation: IBM - Alistair Rennie, General Manager, Lotus and WebSphere Portal
- Wednesday 1:00pm: "Marrying Social Networking and Enterprise Communications"
- Wednesday 1:00pm: "Unified Communications Leadership Roundtable: How far have we come? What's next?"
- Wednesday 3:00pm: "Presence: Preferences and Rules Drive Communications Effectiveness"
Oh, and I almost forgot our Friday Funnies for this week, courtesy of Mitch Cohen:
Our Sametime team was very busy this week, what with our extensive presence and sponsorship at this year's event. While they're flying home and catching up, I wanted to highlight a few items of note.
- Alistair Rennie's Keynote: you can see a video replay of our General Manager's keynote address here at tv.voiceCon.com (free registration required). IBM clearly differentiated around business value and process expertise, while many of the other keynotes were focused on technology nuts-and-bolts. The reaction was very positive, with the Twitterverse abuzz. My favorite one so far -- Cberndtson #voicecon IBM's Rennie: Integration is the better way. "The assets you have are valuable. They work. Why don't we just integrate them." Eric Krapf over at nojitter blog had a nice liveblog review of the keynote as well.
- Sweettweets were once again a popular draw for the IBM booth. Nothing like a sugar rush to keep the conversations flowing.
- The big IBM new news at the event was the IBM and ShoreTel announcement of General Availability of ShoreTel for IBM Lotus Foundations, a unified-communications-and-collaboration-in-a-box solution specifically designed for small and medium businesses.
- IBM participated in a lot of sessions, including a few particularly contentious ones where Bruce Morse, our fearless VP of Unified Communications, and Pat Galvin, our equally fearless CTO of Unified Communications, made strong cases for open standards and interoperability (and the lack thereof, or resistance to, from some of our competition). Good write up of that in both the nojitter blog and in InformationWeek.
As our team gets back on track, I'm sure we'll have additional updates for you next week. Until then, here's the next installment of our Friday Funnies.
One of our Public Relations team members, Michelle, has put together an ongoing YouTube channel, AwesomeBobcatVideos
She puts together a wide variety of short videos that cover Enterprise
Collaboration, including Unified Communications, as well as some other
fun and intriguing videos.
The Sametime team has just joined her series. The first video our new collaboration has me at the beautiful Montalvo Arts Center in Saratoga
, a short drive out of a foggy San Francisco and into the sunny South Bay. I talk briefly about why IBM should be considered as one of your short-list vendors for Unified Communications. You can see the video on YouTube here
This week's UC Friday Funnies is a wonderful blast from the past: The IBM Muppet Show
"Before Sesame Street and The Muppet Show, Jim Henson
made short films for Big Blue. The tech may be archaic, but the
entertainment is timeless."
Although not directly related to unified communications, I'm far too much of an avid fan of the Muppets (since Sesame Street, 'natch) to not share this one.
(hat tip: fellow IBM blogger Adam Gartenberg
Many of you I'm sure will be, or are considering, attending Enterprise 2.0 in Boston
next week. As unified communications continues to integrate more closely with the broader collaboration requirements of enterprises, this event will be sure to generate a lot of exciting conversations about the state of collaboration in general and the direction of the Web 2.0 world within the enterprise.
IBM has a sponsorship with a large, 20x20 booth including 6 pedestals staffed with product experts. The booth will cover pretty much our entire collaboration portfolio: Lotus Quickr, Lotus Connections, Mashup Center, LotusLive, Lotus Notes & Domino, Lotus Symphony, Websphere Portal, Lotus Web Content Management, Lotus Forms, Project Vulcan, and of course Lotus Sametime and Sametime Unified Telephony. The exhibit hours are Tuesday, June 15 and Wednesday June 16 from 11:30 am to 6 pm. Stop by the IBM booth on Wednesday at noon to get a free book signed by
Rawn Shah, Practices Lead Social Software Enablement, IBM
In addition, we have several speakers participating:
- On Monday, June 14, 4:30 - 7:00pm, don't miss IBM Evening in the Cloud. Cloud is poised to change the way we access technology - see IBM showcase their Cloud solutions and hear industry experts speak about the competitive Cloud marketplace, with Sean Poulley, VP Online Collaboration Services, IBM.
- On Tuesday, June 15, 3:30-4:30pm , join Kevin Cavanaugh, VP Messaging and Collaboration, IBM for "Lotus Knows Enterprise Collaboration and Productivity"
- On Wednesday, June 16, 2:15-3:15pm, join IBM for "Evolution of E2.0 at IBM: The Frustrations and the Glory", with Jeanne Murray, Program Manager, Social Software Adoption, IBM, and Rawn Shah.
- On Wednesday, June 16, 3:30-4:30pm, join Dave Millen, Research Scientist, IBM, for "Social Behavior, Usage Patterns, and Adoption".
It was a varied week in UC news. As mentioned earlier this week, Doug Carolus and our friends over at NoJitter posted an excellent feature article on Sametime and Sametime Unified Telephony
We encourage you to read the post in detail, and I'm sure they would
like to hear what you have to say (registration required for comments).
Recently in Australia, Alistair Rennie participated in a live panel and webcast discussing the future of email. ZDNet
published a recap (along with a second post of photos) of the panel highlighting Alistair's remarks positioning IBM as a thought leader in integrating analytics and social capabilities into collaboration. This is important from a Unified Communications standpoint because the increasing importance of measuring business value of all enterprise investments extends to UC: adoption rates, actual ROI on the investments made, and identifying usage patterns that open up new opportunities for integrations and use cases.
And finally, Processor Magazine
published an article on steps enterprises should take when evaluating unified communications and collaboration solutions, including VoIP and UC systems. In a sidebar to the main article, John Del Pizzo provides specific recommendations for enterprises evaluating UC solutions:
IBM’s Del Pizzo stresses that enterprises should keep in mind their end goal when analyzing their VoIP and/or UC needs...“It’s important for enterprises to first have a strong understanding of where their UC/VoIP challenges lie,” says John Del Pizzo, program director for IBM’s Unified Communication & Collaboration Software group. “From speaking with customers, these are commonly identified as slow business processes and response times; expensive travel; and complex, disparate technology platforms.”
The Orange County Lotus User Group has published it's upcoming activities list, which includes LUG events across California. There are three Sametime-related sessions, so if you're in any of these areas, you won't want to miss these (especially if you're going to miss the upcoming September 14 LUG webcasts we posted about earlier
- Advanced Collaboration Made Simple with Lotus
Sametime 8.5: Tues, 10/5 at IBM San Jose at 10am
- Advanced Collaboration Made Simple with Lotus
Sametime 8.5: Wed, 10/6 at IBM San Francisco at 10am
- Advanced Collaboration Made Simple with Lotus
Sametime 8.5: Los Angeles (details announced next week)
Please RSVP for these
events so that the organizers can prepare properly:
Orange County Lotus Users Group Meeting
September 16 at 10:00am - 1:00pm
Location: IBM (600 Anton Blvd. Room #209, Costa Mesa, CA)
FREE Lunch will be provided. So please RSVP by sending an email to email@example.com
Make sure to mark these dates on your calendar: Jan 30 to Feb. 3, 2011. That is when IBM will be holding Lotusphere 2011
. Delivered by some of IBM's best and brightest, both business leaders and technical subject matter experts, and by IBM Business Partners and by our customers, sessions will cover a range of topics, from strategy to technology to business solutions. Spend three, four or five days with a community of bright minds and we assure you, you'll depart with at least one 'learning' to apply to your business. And as always, we'll have a very strong Unified Communications presence.
A very timely article from Zeus Kerravala of Yankee Group, "UC Vendors Must Step Up Interoperability" (link to TechTarget). It's a nice independent validation of the strategy IBM believes is right for not only our clients, but is critical for the continued growth of the unified communications marketplace. A few key quotes:
IBM has been among the more collaborative UC vendors, as well. In fact, the value proposition of its Sametime Unified Telephony (SUT) is built around multivendor solutions. IBM has also been very aggressive in pushing its Unified Communications and Collaboration (UC2) offering into its developer and user community as evidence of the big UC move it made with its annual Lotusphere conference.
The same cannot be said for the two mindshare leaders, Cisco and Microsoft.
You can get a look at more details on how IBM supports a robust developer community in the Lotus domain of IBM developerWorks, and a robust Lotus channel in IBM PartnerWorld. With over 400 Business Partners (and growing) who integrate with Sametime, we can proudly point to our leadership in moving integration and interoperability forward for unified communications.
When implementing unified communications and collaboration tools, you have many choices and implementation alternatives, ranging from in-house deployment to cloud-based pay-as-you-go solutions. As you are faced with the challenge of identifying and selecting the tools and an approach that best meets your business goals, solution and financial requirements, having a trusted adviser is more important than ever.
To help in that advisory role, IBM has just announced IBM Converged Communications Services for unified communications as a service (UCaaS)
. This new strategy and assessment service provides skilled IBM Global Technology Services (GTS) Integrated Communications Services (ICS) consultants and architects, along with our vendor-neutral approach, to help clients understand and compare unified communications solution alternatives, prioritize them based on impact to their environment, and determine the best fit solution. Using our cloud computing and UC expertise, ICS can help you develop the scope, requirements and strategy for adopting UCaaS to reduce costs, improve collaboration and enhance productivity. Our experts can provide a road map to help clients achieve a smooth, reliable migration to a new UCaaS environment.
Visit the link above for more information. And as always, your comments are greatly appreciated.
I corrected the link above - for some reason it wasn't resolving. Apologies for the error .
"We are proud to recognize winning companies for the sixth annual
INTERNET TELEPHONY Excellence Awards. All the companies recognized have
created IP communications products that have proven to be exceptional
and in the end delivered winning solutions that benefited their
customer," stated TMC's CEO, Rich Tehrani.
The 2010 INTERNET TELEPHONY Excellent Award winners are published in the October 2010 issue of INTERNET TELEPHONY magazine, www.itmag.com
It's always an honor to be given these awards (and we've won many). But it's even more of an honor when you choose us as your UC vendor. For that we thank you even more.
For yesterday's Business Partner Tuesday I was struggling to find a topic when I read a review by Mike Nolan on FierceVoIP
on the Microsoft Lync release. I
t struck me that many of the announcements that were being touted were similar to announcements IBM and Sametime have made with our Business Partners 12-18 months ago. There's plenty of room in this growing market, but I couldn't help myself; I just had to point out in a comment that what may be touted as new is already successfully in market with IBM and IBM Business Partners:
Thank you for the update on new UC developments. I wanted to bring to your reporters' attention that many of these developments are not new. In fact, IBM has already worked with many of these partners to develop Unified Communications solutions built on IBM Sametime. Here's just three examples of the over 400 business partners we have around unified communications:
Before Twisted Pair announced WAVE Lync Communicator, IBM business partner KITS developed Radio Connect for similar radio-frequency integration with unified communications back in November 2008 (press release), with several government customers already using the joint IBM / Radio Connect solution.
Similar to ProtoSphere's announcement of their 3-D virtual immersive environment, IBM announced back in June 2009 a Virtual Collaboration Services for Lotus Sametime. Several large customers are already using 3D immersive collaboration experience for brainstorming today.
And we've been doing cloud for some time already: IBM Business Partner Meetrix has already announced cloud and hybrid deployments of Sametime unified communications.
Happy New Year to those on the Western Calendar! Catching up from a little time off, I see a couple of news items from last week of note you might be interested in.
No Jitter published an article ("Decoding 'Collaboration for realistic decision-making
") on collaboration: what it is, how it affects businesses, and building a unified communications roadmap. IBM Quickr is mentioned specifically as a means of an information repository or shared workspace:
In many cases, there is also a need for an information repository or shared workspace, using enterprise tools such as Microsoft SharePoint, IBM Quickr, or dozens of other collaboration products; in those cases, the communications tools are being built into, or tightly integrated with, those collaborative workspaces.
And within the broader coverage of Avaya's recent announced enhancements to its Avaya Agile Communication Environment, many articles (such as this one from UC Strategies
) including mention of the support for IBM Sametime and Lotus Notes. A similar piece from Network World
also had this to say:
As for IBM environments, there's a packaged application to embed voice in the latest release of IBM Lotus Notes and Sametime. Employees can click-to-call and see telephony presence from within Lotus Release 8.5.1 while using deskphones from Avaya or other vendors. – Network World