Today's IBM Business Partner Feature looks at our Sametime integration with Alcatel-Lucent OmniTouch 8400. IBM and Alcatel-Lucent provide desktop-level integration to speed decision-making and streamline communications. Integrations include:
OmniTouch sidebar application ("My Instant Communicator") in the Sametime Connect client
One-click calling services
Rich call control, desktop control, and call forwarding
Choice of multiple endpoints
Call notifications, including inbound calls, voicemail, missed calls, callback requests, and more
You can download the Quick Guide from the Alcatel-Lucent website for more information. If you're using this integration today, what do you think about it? Comments are welcome.
Brian Pearson, IBM Executive Collaboration Solutions Advocate, has been building out a "Social Business Everywhere" video series. As part of that, he just released a 3-part demo video series showcasing IBM Collaboration Solutions integrations of IBM Sametime, IBM Connections, IBM Lotus Quickr and more to Microsoft productivity applications, including Office, Outlook and SharePoint. As Brian states in the opening of Part 1:
"...we believe collaboration isn't encapsulated in a single product or single site; as this demonstration will show, we believe in bringing collaborative services to the environments in which you work: in this case, Microsoft tools."
With these videos, you can see IBM's continued commitment to supporting a "social everywhere" environment. supporting multiple platforms and environments.
Part 1 opens with an overview of the IBM integration value proposition, and moves into integration of IBM Sametime presence, chat, web meetings, and audio and video, into Microsoft Outlook.
Part 2 looks at Sametime Unified Telephony integration with Microsoft Outlook, and moves to Social Applications in Outlook, including IBM Connections and content management.
Part 3 looks at integration with Microsoft Office, content management in Windows Explorer, and integration with Microsoft SharePoint.
So you want an easy entry point to bring VoIP into your enterprise? As you heard from our May 18 announcement, we added the IBM Sametime Unified Telephony Lite Client license to our Sametime product family. This easy-to-deploy VoIP solution quickly adds many softphone capabilities directly to your users' desktops right from their Sametime Connect client. We just posted a demonstration of how this works to YouTube. Take a look, and let us know what you think!
Today IBM announced enhanced capabilities for mobile collaboration. Customers can easily download the software from all major app stores
including Android, Apple, and BlackBerry, and gain immediate access to
blogs, employee data, status updates, wikis, as well as share files,
videos and photos. This includes IBM Sametime enterprise instant messaging and IBM Sametime Unified Telephony dialers for Android, and IBM Sametime meetings on the BlackBerry. IBM is also helping IT administrators simplify
the management of corporate and personal data on employee devices. by allowing employees, customers and partners to collaborate more effectively while on mobile devices.
You can read a more in-depth analysis of this announcement, and why we're so excited about it, on Todd Watson's Turbo Todd Blog. As always, we would love your feedback: how are YOU using mobile collaboration in your business environment?
Interested in implementing unified communications, but concerned about cost and deployment resources? A cloud-based unified communications strategy could dramatically lower your infrastructure and other fixed asset costs, while offering a flexible deployment model. Leverage the power of the cloud to collaborate! On August 30 at 12noon Eastern US time, please join speakers from IBM, and IBM Business Partner Meetrix, to learn about UC as a Service (UCaaS), powered by IBM Sametime. Register here for free access today. Speakers to be confirmed shortly.
Please join Karl LaWall, Worldwide Sales Leader for Unified Communications and Collaboration Software, at 12noon ET on August 24 for a free webcast (registration required), "Putting social to action with Sametime". Karl will demonstrate live the latest capabilities of Sametime 8.5.2. See how these latest capabilities can help you become a more social business: find and connect with experts more quickly, speed decision-making, and improve productivity, while lowering telephone costs, travel costs and total cost of ownership.
I've seen Karl do lots of these live demos using our free Greenhouse service. His sessions are always very interactive and engaging. I highly recommend it.
Sheri Branco over at the Sametime Design Blog on IBM developerWorks is asking our users to participate in an online survey. We would like to better understand the relative importance of the tasks you use Sametime for every day. We would love to hear your feedback. Click above to participate.
Back in 2010 we released a detailed IBM Sametime Reviewers' Guide for version 8.5. We just refreshed and updated the Guide for the latest release, Sametime 8.5.2. This document will help you evaluate how IBM Sametime software can help you collaborate in real-time
with your professional networks. Use it to review Sametime 8.5.2's broad range of functions, and gain a better understanding of IBM Sametime 8.5/2's capabilities. And as it's an e-book, you can easily navigate from section to section. It's an excellent companion piece to our IBM Sametime product web pages and the IBM Sametime Wiki on IBM developerWorks.
#ucoms #socbiz Before announcing back at Lotusphere 2011 a new compliance solution for IBM Connections, Actiance had been an active IBM Sametime business partner for some time, specifically with their Actiance Vantage for Sametime solution. The addition of IBM Connections to the Actiance Vantage family continues to generate news, with The VAR Guy publishing an August 9 story on Actiance's plans to build a U.S. channel for its compliance software: "The VAR Guy: Social Media Compliance Vendor Builds U.S. Channel".
The collaboration between Actiance and IBM, including integration with Sametime and Connections, is highlighted:
Actiance also partners with IBM, a long-time ally. The companies have been working together in conjunction with IBM’s Sametime unified communications software. More recently, IBM announced plans to offer Actiance’s technology with IBM Connections, a social software product targeting businesses. The resulting product, Vantage for IBM Connections, will let customers archive social media content.
A recently released video where John Glowacki of CSC, and Rob Schoenfelt of Celina Insurance discuss how IBM Sametime and IBM help them drive real business benefits from becoming more social businesses. Also included is Steve Ressler talking about how IBM helped GovLoop as well.
Companies will go beyond the initial capabilities of IM—like
click-to-call and online presence—to deep integration with business
processes and line-of-business applications, where they can realize the
A 'generic' cloud will not meet [enterprises'] needs for compliance, security and back-end application integration," Barlow said. "IBM's current thinking is that private clouds may be the way to go, and we are running experiments in this area.
Following up from our July 18 Business Partner session on Living Social with UC, I modified our presentation a bit to make it a more general story on how unified communications can work together with Enterprise 2.0 capabilities to help your enterprise become a social business. The benefits of both together really are a 1+1 > 2 story. I would very much appreciate your feedback, as this is the first time I've personally posted a presentation to SlideShare.