UC² is about more than voice; more than UC. It's far more valuable than adding voice to everything and it's far more profound than debating whether to phase out their PBXs. It's more than selling people phones and telephony hardware and it's certainly more than selling them Windows licenses. Our competitors offer UC. We offer UC². There, I said it.
Having that out of the way, let me tell you why I'm starting this post with a rant.
I just came across a nice example of what I've been saying since I got here:
InformationWeek has just published an article about SPACE (Smart Place to Accelerate Community of Excellence) at Berlitz International. SPACE is a solution based on Sametime, Lotus Connections, WebSphere Portal Server and Tivoli Identity Manager that Berlitz is deploying to serve over 10,000 employees across 550 language centers in 70 countries. The solution is being used to communicate, to collaborate, to find expertise, to capture and share knowledge; all that.
I know it sounds like copy-and-paste from our marketing material but it's actually true. This is our message to the world.
If you're interested in reading the article you can find it here.
The Sametime Blog
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Marlon Machado 100000PEST firstname.lastname@example.org Tags:  uc2 collaboration-agenda collaboration uc 1,911 Visits
Marlon Machado 100000PEST email@example.com Tags:  collaboration-agenda industries solutions lotusphere sametime 1,890 Visits
It's 12:26 AM EST in Orlando. Lotusphere is in full swing and I just came back to my room at the Dolphin hotel after attending the Australian Party--allegedly the hottest ticket in town during Lotusphere. I just said good night to my lovely wife and, instead of brushing my teeth and getting ready to go to bed, I'm here writing this post.
The reason I'm doing this is to clarify what Collaboration Agenda means for Sametime. I've been manning the Collaboration Agenda pedestal at the IBM booth and I'm getting lots of questions about what this actually means; questions from business partners, customers and even from IBM colleagues. So, here it goes.
Collaboration Agenda is a philosophy, a way of doing things, a metamethodology that brings together well-known best practices to help customers address pain points with solutions that will save them money and help them make money.
It all starts with industry priorities defined by industry leaders and visionaries. Each industry priority encompasses a series of well-defined pain points that are measurable and quantifiable. Then, based on that knowledge, we apply known best practices to address those pain points with solutions designed to minimize the impact inflicted by those pain points on the customer's business processes and to maximize efficiency and agility. In the case of business processes that benefit from reducing and/or eliminating human latency, such solutions will be based on unified communications and collaboration software.
Devising solutions using the Collaboration Agenda philosophy produces things such as RadioConnect for Sametime, a solution based on Sametime Standard and a soft radio plug-in developed by UnifiedEdge, an IBM Business Partner based out of Round Rock, Texas. RadioConnect was designed with a manic focus on solving a single problem: lack of interoperability among disparate radio infrastructures in emergency response and public safety scenarios and nothing else.
This is what Collaboration Agenda can help us achieve. RadioConnect may not be very sexy--it won't update your Tweeter status or your Facebook wall--but it will help first responders communicate with each other in an emergency situation, which can contribute to minimizing the loss of life and property.
If you happen to be at Lotusphere and would like to have a deeper discussion about this feel free to drop by the IBM booth. I'm going to be back at the Collaboration Agenda pedestal between 11:45 AM EST and 2:00 PM EST today.