Sametime, since the 7.5 days, has allowed users to access its basic presence and chat features from a variety of mobile devices. It allows us mobile people to not only reach others in an effective manner (it seems I am constantly getting off a plane and seeing who is available to me right now to deal with whatever issues are top of mind). But it also gives others more accurate information about when and how I can be reached... making presence a universal dial-tone, rather than one that is accurate only when I am at my desktop.
Sametime 8.5.2 extends native presence/chat to new platforms...specifically the great variety of Android devices that are sweeping the marketplace and filling our pockets and briefcases. And you Apple fan boys and girls (I am now officially one, having gotten my first Mac and iPhone within the last month) will see enhanced capabilities on iOS in the near future...watch this space!
But Sametime 8.5.2 goes beyond adding Android and paving the way for iOS devices. It is the beginning of a whole new approach to our increasingly mobile world. For example, we mobile folks can not only do IM functions, but Sametime meetings can now be attended from the mobile devices -- first from Blackberry, with Android and iOS to follow (you just have to experience a Sametime Web Conference on an iPad!)...watch this space!
With Sametime 8.5.2 we even have SUT on mobile devices. Previously, your mobile phone could certainly be a preferred device, with calls being routed to it by Sametime-contextual rules (geographic location, availability, etc.). And you could move calls to you mobile phone (and back again) from any other device. And you could even click-to-call someone and have your mobile phone be the one you use to talk and listen. However, you could not initiate an SUT call from the mobile phone (this was possible only from the Sametime desktop client). With the Sametime 8.5.2 native Android client, SUT users can initiate a call to any Sametime contact, Android contact, or phone number. This call is actually handled by SUT, ringing back the caller on the mobile phone and then completing the call to the other party. The advantages are:
The caller shows as "on the phone" to other Sametime users
The incoming caller ID shown is the caller's SUT unified number (not the mobile carrier number)
Enterprise dial plans can be used for least-cost routing and roaming/toll charge avoidance
Of course, if you are interested in SUT calling capabilities on iOS...watch this space!
Finally, there are a couple of features of the Sametime 8.5.2 native mobile client that are particularly significant. These include using the phone's GPS for (optionally) showing location, converting incoming text chats to speech (e.g., when you are driving), and taking a picture with the mobile phone and including it in the chat you have with another Sametime user. This last capability, while not earth-shattering in itself, may be the most significant one we have ever delivered in Sametime mobile. That is because historically our mobile apps tried to emulate what you do on the desktop...taking into account mobile form factor and connectivity. The add photo to chat feature is the first one that rather than taking a desktop collaboration feature and adding it to mobile, takes a mobile feature and uses it for collaboration. This indeed is the hallmark of the new era of mobile UCC.