Yesterday as part of the IBM Sametime 8.5.2 release, we introduced the IBM Sametime Unified Telephony Lite Client (aka "SUT Lite Client") This offering provides an exciting opportunity for customers to start down the UC path. This new communication option, lets users make and receive voice and video calls from their desktops using the Sametime Connect Client as a rich, standards-based audio/video softphone.
As a video endpoint, the SUT Lite client allows users to make and receive video calls with other video end-points, including conference rooms and telepresence systems, other software clients, desktop and deskside video hardware units, and video media control units (MCUs). Using video conferencing can reduce the need for face to face meetings, thus reducing the loss in productivity and costs of travel, and enabling more engaged interaction than a audio-only experience. As this is enabled from the Sametime Connect client, the users access this added functionality as part of the same familiar Sametime UC experience
Likewise, for voice calls, SUT Lite client acts as a softphone that can be used from virtually anywhere a user has internet connectivity. On the road, making calls directly from the computer can reduce costs by avoiding long distance charges, cellular costs, including roaming costs which can be quite high when traveling internationally.
Users have easy access to softphone controls including incoming call notification, click2call, dial, hang-up, volume control, and mute. As users need the features of a full SUT license (move calls from device to device, single-number reach based on location and context, visual conferencing, etc.), they can upgrade without major changes to the user experience.
The IBM Sametime Unified Telephony Lite Client is easy to deploy and does not require any additional hardware or software over Sametime Standard. It simply requires a SIP trunk to be configured between the Sametime Media Manager and a certified SIP environment.
For more information and a list of certified environments, please visit IBM Sametime Unified Telephony Lite Client feature page.