FYI, folks. In case you're attending or in case you happen to be in the area, the ITEXPO West 2011 conference is coming to Austin. The conference will take place at the Austin Convention Center from September 13 to 15 and it promises to bring together lots of industry heavyweights as well as interesting newcomers. This year ITEXPO will feature keynotes from IBM (Mike McCarthy, VP of Cloud Computing Services as well as from Polycom and Siemens.
Mike Ross from 4PSA and Tim Wittbrod from Interactive Intelligence will join me in a discussion on one of my favorite topics: the role of unified communications in social work patterns--precisely what I've been blogging about in the last few weeks.
I submitted this topic to the conference back in April (I think). I wanted to discuss the fundamental differences between the natural way in which humans interact, a.k.a. people-to-people interactions and the artificial way in which we've forced ourselves to interact at work. The conference was nice enough to accept my abstract and they invited Mike and Tim to join in.
As you know, we work very closely with Interactive Intelligence and we've talked about people-centric business processes in the context of what we do together. The conference is placing our session under the Social CRM track, which could not be more appropriate. I have not met Tim and Mike but I'm sure this will be a productive and enlightening conversation.
Our session is scheduled for Tuesday, September 13 from 2:30 PM to 3:15 PM. You may also want to check out other sessions from IBM and from our business partners by visiting the conference program page