The Sametime Blog
Jacques Pavlenyi 1000002W2A email@example.com Tags:  video documentary virtual sametime-3d sametime collaboration tv services 1,655 Visits
A new PBS Frontline documentary that airs tonight has a segment on IBM's efforts to conduct internal meetings in virtual worlds (using Virtual Collaboration for Lotus Sametime - aka Sametime 3D) and how more than 10,000 IBMers are incorporating virtual world meetings into the way they work.
Part of the IBM segment for the Digital Nation documentary was filmed from the home of Francoise LeGoues (IBM VP of Innovation Initiatives) and follows her as she participates in virtual meetings and talks about the use of virtual worlds for collaboration. Another part shows IBMers being trained on virtual world technology.
All of the "in world" scenes shot in her home office as well as the training session were done in Sametime 3D!
Jacques Pavlenyi 1000002W2A firstname.lastname@example.org Tags:  lotus uc2 press analyst unified-communications lotusknows sametime ls10 it-analyst bloggers uc 2 Comments 1,614 Visits
In addition to meeting with customers and business partners, Lotusphere is also a great opportunity to meet with IT analysts, reporters and bloggers, share with them what we're up to, and get their feedback, since they have such a strong pulse on the marketplace. Our Analyst Relations lead, Public Relations lead, along with our Unified Communications leadership team met, with several analysts and reporters throughout the week.
I wanted to summarize some of the feedback we received, mainly to show IBM's continued commitment to the Unified Communications and real-time collaboration market.
up is a video interview with Zeus Kerravala from Yankee Group. He particularly liked
the themes of multi-modal UC and cost effectiveness that were in the
broader themes covered in Bruce Morse's Unified Communications
Keynote Monday afternoon. Zeus is also a regular contributor to the nojitter.com blog.
Jennifer, our analyst relations lead, also had the opportunity to interview Melanie Turek from Frost & Sullivan. Money quote:
"I think the most interesting new stuff right now revolves around the Meetings [function in Sametime 8.5]. And I think that what we saw especially how fast and easy it was."
Brian Riggs from Current Analysis blogged extensively about his thoughts from Lotusphere 2010 on nojitter.com. Money quote:
The Sametime client can of course provide the same click-to-call and other telephony features. And with the release of SameTime Unified Telephony last year, IBM can now deliver a soft phone that combines instant messaging presence, telephony presence, and the ability to initiate and receive calls in a multivendor PBX environment. So while IBM has stayed out of the PBX business, it is quite capable of delivering a UC-enriched soft phone that works with a variety of voice systems....
Clive Longbottom from Quocirca was also in attendance. Money quote:
What IBM is demonstrating is that no matter where an organisation is starting from, it can move the communication and collaboration platform forward to wherever the organisation feels it needs to go: in-house, hybrid or pure-play cloud.
Michael Osterman from Osterman Research was at Lotusphere as well, also producing a lengthy blog entry. Money quote:
IBM is making major strides toward moving its offerings into the cloud. IBM is also focusing heavily on mobility, demonstrating a number of interesting mobility-based features and functions for Notes, Sametime and other platforms.
Brent Kelly from Wainhouse Research devoted a big section of the January 26 Wainhouse Research Bulletin to his attendance at Lotusphere. And Henry Dewing from Forrester also wrote about the launch of the IBM Collaboration Agenda.
The Twitterati were out in force as well, certainly aided by my extensive use of Tweetdeck on my iPhone, the @Sametime id, and lots of retweeting by @bilaljaffery and others. What was nice, though, was some of the more “water cooler” a-ha! Moments, such as this one from Stephane Rousseau:
SCROUSS #Lotusknows that I enjoyed #Lotusphere. Check my feedback here : http://techno.rousseau.cc/
And let us not forget the mainstream media. Sametime's press activities at Lotusphere did generate articles in key technology and telephony trade magazines including: NetworkWorld, Computerworld, ChannelWeb, eWEEK, IDG, VON, V3 and TMCNet.
Hot of the presses, some good news for those looking to use Domino 8.5.1 and Sametime 8.5 community server or 'classic' meetings server. IBM will now provide technical support to customers using this configuration. Here is the official technote with the official support statement.
We plan to continue testing Domino 8.5.1 configuration for inclusion in a maintenance release of Sametime 8.5, currently targeted for release in 1H 2010.
Jacques Pavlenyi 1000002W2A email@example.com Tags:  awards ls10 lotusknows lotusphere 1,464 Visits
IBM announced our annual Lotus Award Winners for 2010, as blogged about in the Collaborate for Success Blog. Our Business Partners were a bright spot for us in 2009, and we look forward to even more success in 2010. A sampling of the Sametime business partners who won or were nominated include:
Best Unified Communications and Collaboration Solution AwardIf I forgot a few winners or finalists, please let me know so I can post an errata. Congrats to our winners and finalists!
John Del Pizzo 270001QBN7 firstname.lastname@example.org Tags:  sametime-8.5 sametime_multimedia_libra... uc2 unified_communications lotusphere-2010 1,327 Visits
In case you missed them, here is a quick summary of the unified communications & collaboration press releases issued by IBM partners at Lotusphere:
John Del Pizzo 270001QBN7 email@example.com Tags:  award lotusphere-2010 sametime-8.5 1,239 Visits
Each year Lotus gives out many awards for best partner, best solution, etc, etc. My personal contribution to award season is the annual Best in Lotusphere Chotski Award. For those of you not familiar with the term, chotski's are the freebie's given out by exhibitors on the show floor. Last year, Premiere Global Services (PGi) won with nerf-like dart guns (great fun with the kids) and chocolate bars. (This year PGi rolled out Sametime 8.5 + their audio conferencing as a managed service... but no great chotski's.)
This year there were two runners up, Polycom and Permessa. On the floor, Polycom was showing their telepresence, voice and video conferencing solutions for Sametime 8.5. Permessa featured their email and instant messaging management and compliance tools (which won the Lotus Award for Best Tool or Utility). Interestingly, both gave away fantastic pens. (Yes, pens.) Permessa went the traditional, but high-end, route with a very substantial silver and black number. This thing is solid. Polycom took a more modern approach with a smooth writing ballpoint with a built-in yellow highlighter.
But this year's winner was clearly Extracomm. Granted, it might have been because I got to them late on the last day... but they were handing out USB Sametime phones, 3D optical mice, iphone cases and golf shirts. Among other offerings, Extracomm produces ExtraTxt and ExtraFax. These let Sametime users send faxes or SMS messages from their Connect client. Check them out.
Congratulations to all our winners and good luck next year!
Jacques Pavlenyi 1000002W2A firstname.lastname@example.org Tags:  sametime-unified-telephon... lotusphere sametime lotusknows lotusphere-2010 ls10 1,241 Visits
I finally have a free moment to catch up on sharing our Sametime experience here at Lotusphere 2010. But rather than a laundry list of recaps, I wanted to talk about story telling.
One of the most wonderful aspects of meetings like Lotusphere is serendipity. One such seredipitous moment came this morning when I had the pleasure of sitting next to Jean-Francois Chenier, of “The Man Who Should Have Used Lotus Connections” fame, on the bus from the Port Orleans hotel to the Dolphin. His videos, and our wide-ranging conversation about Japan and Calgary and snow, have inspired me to find ways to tell better stories. And not just any stories.
In IBM we're awfully good at telling the “how” stories – I would say 90% of the content here at Lotusphere is training, education, implementation, etc. The two excellent videos (and more to come) that John Del Pizzo produced are great examples of that too. But those of us who are close to a topic often struggle with the “why”. I'm not just referring to the business value of our Lotus portfolio, though that's clearly a big part of the “why”. It's also the more personal stories that make a direct connections between these incredible technologies and improving our lives.
On a subconscious level, those of us who use Sametime every day – indeed, the younger generation that uses Skype and Yahoo! and Google Talk -- instinctually know the incredible value it brings to our lives – the visually rich, instant communication with friends and colleagues all over the world, and the flexibility it provides for our work and personal lives. But how do we put ourselves in the shoes of someone not so close to it as we are? To communicate that “why” to the vast mass of people who may not be aware of Sametime or discount out-of-hand the business value of real-time communications?
So that's the challenge that I, as the worldwide market segment manager for Sametime, set for myself this year: to learn from a master like Jean-Francois, to reading wonderful books like “Back of the Napkin”, to tell the “why” of Sametime. The product team worked extremely hard in 2009 to improve Sametime: Sametime Unified Telephony; and Sametime 8.5 are sea-change improvements in unified communications and real-time collaboration software. My job this year – and the help I need from you as business partners and evangelists in your enterprises – is to now shift into that wonderful story-telling mode. To get our prospects' eyes wide with wonder at the possibilities Sametime can open up in our work, and personal – lives.
I would love to
hear YOUR stories. What are your experiences, good and bad? How do you wish you COULD use Sametime? Whether through comments here, Twitter, LinkedIn, Facebook, or YouTube, WHY do you use Sametime?
Marlon Machado 100000PEST email@example.com Tags:  collaboration-agenda industries solutions lotusphere sametime 1,254 Visits
It's 12:26 AM EST in Orlando. Lotusphere is in full swing and I just came back to my room at the Dolphin hotel after attending the Australian Party--allegedly the hottest ticket in town during Lotusphere. I just said good night to my lovely wife and, instead of brushing my teeth and getting ready to go to bed, I'm here writing this post.
The reason I'm doing this is to clarify what Collaboration Agenda means for Sametime. I've been manning the Collaboration Agenda pedestal at the IBM booth and I'm getting lots of questions about what this actually means; questions from business partners, customers and even from IBM colleagues. So, here it goes.
Collaboration Agenda is a philosophy, a way of doing things, a metamethodology that brings together well-known best practices to help customers address pain points with solutions that will save them money and help them make money.
It all starts with industry priorities defined by industry leaders and visionaries. Each industry priority encompasses a series of well-defined pain points that are measurable and quantifiable. Then, based on that knowledge, we apply known best practices to address those pain points with solutions designed to minimize the impact inflicted by those pain points on the customer's business processes and to maximize efficiency and agility. In the case of business processes that benefit from reducing and/or eliminating human latency, such solutions will be based on unified communications and collaboration software.
Devising solutions using the Collaboration Agenda philosophy produces things such as RadioConnect for Sametime, a solution based on Sametime Standard and a soft radio plug-in developed by UnifiedEdge, an IBM Business Partner based out of Round Rock, Texas. RadioConnect was designed with a manic focus on solving a single problem: lack of interoperability among disparate radio infrastructures in emergency response and public safety scenarios and nothing else.
This is what Collaboration Agenda can help us achieve. RadioConnect may not be very sexy--it won't update your Tweeter status or your Facebook wall--but it will help first responders communicate with each other in an emergency situation, which can contribute to minimizing the loss of life and property.
If you happen to be at Lotusphere and would like to have a deeper discussion about this feel free to drop by the IBM booth. I'm going to be back at the Collaboration Agenda pedestal between 11:45 AM EST and 2:00 PM EST today.
Jacques Pavlenyi 1000002W2A firstname.lastname@example.org Tags:  lotusknows twitter 2010 ls10 tweetup lotusphere 1 Comment 1,200 Visits
For those readers who are traveling to Lotusphere 2010, feel free to join our first ever Tweetup! It's co-hosted by our own Bilal Jaffery and Luis Benitez, of the Lotus Social Software Community (of which I'm a member). Have a safe trip and bring some comfortable clothing - looks like the weather is finally turning back to normal down there.
Jacques Pavlenyi 1000002W2A email@example.com Tags:  lotusphere sametime lotusknows ls10 781 Visits
An update to our original post back on December 2: we are planning a wide range of activities at next week's Lotusphere 2010 for Sametime. Here's a handy-dandy 1-page JPG you can download and use to find us in the happy madness of it all.