The Sametime Blog
Marlon Machado 100000PEST firstname.lastname@example.org Tags:  sametime macintosh mac-os plantronics 2,428 Visits
Our good friends at Plantronics announced this week the latest release of their Spokes software family of products. Spokes provides the foundation that makes Plantronics headsets operate as seamless extensions of UC clients such as IBM Sametime Connect.
Plantronics uses Spokes as the basis for the Plantronics Plug-in for IBM Sametime, which enables integration of a large chunk of the product family with Sametime Connect. When you have the plug-in installed, you can initiate and pick up calls, put them on hold, mute, unmute and end both, Sametime Voice Chat sessions and Sametime Unified Telephony calls directly from the headset. If the device you're using happens to be a Calisto speaker phone, you can also dial directly from the device if you're calling phone number from your SUT unified number.
The Plantronics Plug-in for IBM Sametime on Windows has been around for a while. I personally use it every day because it makes my Savi W730 and my Voyager Pro UC V2 work they way they're supposed to with my Sametime 8.5.2 IFR 1 environment on Windows 7. Well, this week's announcement brings lots of good news for Sametime users because, after an intensive Beta program with a bunch of folks inside IBM, the plug-in is now available for Mac OS X as well.
Congratulations to the Plantronics team and, as always, thanks for their continued support for the Sametime platform.
You can find out more about all the cool features available with Spokes and the Plantronics Plug-in for IBM Sametime here.
I'm happy to report that our good partners at Polycom have just released their new RealPresence Media Utility for IBM Sametime.
According to the offering data sheet, it "...provides push-button workflows for users to upload recorded multi-party Sametime sessions—voice and content—into Polycom RealPresence Media Manager. This solution offers automation and ease of use for your end-users and content managers for meta-data entry, bulk content upload, and content approval workflows."
Now you can record and publish multi-point Sametime Video Chat sessions and meetings straight to the Polycom RealPresence Media Manager. You can also capture and publish user-generated content (say a presentation running on a Sametime meeting room enabled for audio and video), and you can also upload other media straight from the desktop into the RealPresence Media Manager.
This offering makes video an even more valuable tool for improving productivity. Now publishing a demo, a training session, or any other piece of content that may be best delivered in video format is as easy as storing a slide deck on a file repository. The difference is that videos tend to be less boring than slide decks and, therefore, more effective.
Thanks to Polycom for bringing this to market. We're very pleased to be associated with such a fine company and we're looking forward to working with them even more closely in the future.
Marlon Machado 100000PEST email@example.com Tags:  connections connections-suite sametime-advanced sut-lite 2,672 Visits
As you may remember we released IBM Connections Suite earlier this year. The IBM Connections Suite includes Connections (of course), Sametime Advanced and Sametime Unified Telephony Lite V8.5.2 IFR 1, FileNet Content Manager and Quickr connectors. When it was originally released, IBM Connections Suite came with Connections 18.104.22.168. Now that Connections 4.0 is available, the Suite has been updated with the latest-and-greatest release of IBM Connections.
IBM Connections Suite leverages, among other things, integration between Connections Communities and Sametime Advanced Broadcast Communities, which allows you to reach out to all members of a community in real time. It also features the new Sametime Video Chat Widget for Connections, which allows you to launch multi-party video sessions within a Connections Community. It's pretty cool.
You can learn more about IBM Connections Suite here:
Check it out.
FYI, people... we just posted an update to the IBM Sametime Configuration Validator tool on the IBM Sametime Wiki. The current release is 22.214.171.12420831 an it includes the following changes:
This week IBM Sametime achieved a major milestone. As you probably know, many companies around the world are still debating whether to embrace iOS as a supported platform for enterprise-grade mobility.
Like all responsible companies, IBM has also been evaluating its response to the overwhelming acceptance iOS has gained among enterprise users. The IBM CIO Office has followed a carefully orchestrated process to determine whether--and how--to embrace iOS. As part of that effort, the IBM CIO Office has been sponsoring a pilot deployment of IBM Sametime Mobile for iOS that enables access to our internal server from iPhone and iPad devices.
This week the CIO Office decided to "graduate" the pilot and enable access to all IBMers. This is a major endorsement for IBM Sametime Mobile for iOS and we couldn't be happier. This puts all our mobile clients: Android, BlackBerry, and iOS, in production-grade status on the IBM IT infrastructure.
As you can imagine--and probably already know--the IBM CIO Office manages one of the most complex IT infrastructures in the world; one that serves over 300,000 users and hundreds of sites around the world. I guess if the IBM CIO Office thinks Sametime Mobile for iOS is good enough for their infrastructure it should be good enough for most.
Marlon Machado 100000PEST firstname.lastname@example.org Tags:  sametime-meetings sametime-sdk 2,143 Visits
Today we posted a major update to the IBM Sametime Meetings Remote Client SDK to developerWorks. This update is so significant that we're now moving this technology preview from Alpha to Beta 1 state. This new code drop includes over 30 fixes, changes and additions. All samples were reworked to be more consistent and we also added 3 new samples for you to play with. To those of you using the SDK today I'd like to encourage you to download this new version and to let us know how it goes. You can get it here.
Today we posted an update to IBM Sametime for iOS on the App Store. This version 126.96.36.199 and includes important improvements to chat history, settings, performance and session management. Now you can share your location if you're on iOS 5 and up, optimization for the new iPad's Retina Display and miscellaneous fixes. Make sure to get it.
We want to welcome Huawei to our ecosystem of validated partners for SUT Lite. Telepresence Options reports on the recent completion of the Huawei videoconferencing system validation for SUT Lite (here).
We're very proud to see our partner ecosystem growing steadily and having Huawei join us is going to be a major boon for our customers. SUT Lite interoperability with Huawei videoconferencing will give users the benefits of high-quality audio and video and continuous presence as well as the extensibility to the desktop and the soft end points provided by Sametime. This is, indeed, very good news.
Our Product Quality team is conducting a survey of all IBM Collaboration Solutions products, including Sametime, to determine where we stand when it comes to quality. The purpose of this survey is to gather feedback from customers and business partners on what areas of our product portfolio we should improve.
Id like to ask you all to please fill out the survey and to tell us as much as you can about Sametime deployability, enablement, reliability, performance, maintenance, ease of upgrade, serviceability, integration, and ease of use. If you also use any other of our sister products please take some time and tell us about them too.
Thank you in advance for taking the time to do this. I know filling out forms is not fun. I know I hate it when I get an email asking me to fill out a survey but, in this case, I can get away with it because I'm not spamming your inbox (ha!). But, to give you an incentive, please post a comment on this blog when you fill out the survey and I'll buy you a beer if you happen to be Lotusphere 2013, how's that?
The survey is available on Greenhouse. You can get started with it by clicking here.
Marlon Machado 100000PEST email@example.com Tags:  tech-preview meetings sametime statisctics 2,975 Visits
We're proud to announce availability of the new IBM Sametime Meetings Statistics Utility.
The IBM Sametime Meetings Statistics Utility is a server-side enterprise application that is installed on an IBM Sametime Meetings Server. The application samples values for total rooms, active rooms, unused rooms, active users, library count, and library size once a minute and stores the values in a new database table. The application also provides the ability to generate HTML reports based on these values grouped by various time periods (hour, day, month, year).
This is a technology preview for IBM Sametime Meetings version 8.5.2 IFR 1. It is available for download free of charge at IBM developerWorks (here).
I was in Dallas last Thursday attending the All-Hazards 2012 Summit with our friends from UnifiedEdge and I was told that they were getting ready to put out a press release with our colleagues from the Intelligent Operations Center for Smarter Cities team. We were so busy that I forgot to ask what the press release was all about. Well, it just came out today and it's pretty exciting.
The City of Davao in the Philippines will "... scale-up its existing Public Safety and Security Command Center (PSSCC) by integrating city operations into a single system ..." That system is IOC along with IBM Sametime and UnifiedEdge RadioConnect and other key technologies.
This is pretty cool. The PSSCC will provide first responders and city personnel with state-of-the-art situational awareness: GIS, GPS, real-time video feeds, presence and live communication channels (phones, radios, IM, video, etc.) powered by IBM Sametime and UnifiedEdge RadioConnect.
Congratulations to the IOC team and to our partners at UnifiedEdge. This is an exciting project. Davao is the second largest city in the Philippines behind Metro Manila. According to the 2012 census it has a population of over 1.5 million people and it's the 87th fastest-growing city in the world according to the City Mayors Foundation.
You can find the full press release here to learn more.
The Sametime User Experience team is conducting an online survey on Sametime Mobile regarding "Top Tasks for Chat". If you're a Sametime Mobile user we'd love to hear your opinion on what features and usage patterns are important to you when using Sametime Mobile.
Completing the survey takes just a few minutes and your input will be invaluable to us--especially as we continue structuring the plan for our next release. So,if you have a few minutes to spare, please take a look at the survey and let us know what you think. You can find it here: https://www-950.ibm.com/survey/oid/wsb.dll/s/ag470
Marlon Machado 100000PEST firstname.lastname@example.org Tags:  sametime sametime-installation sametime-configuration 2,829 Visits
I'm happy to let you guys know we have published a new tool designed to help expedite deployment of Sametime server components. The tool is called IBM Sametime Configuration Validator. It's an Eclipse-based tool that our support team developed initially for internal use and now, after some scrubbing and polishing, we're making it available to customers and business partners. Thanks to Jeff Miller and the rest of the team for such a good job.
IBM Sametime Configuration Validator does something very simple yet very useful. It harvests the entire configuration of a Sametime environment and validates the settings against a standard validation profile based on best practices and known settings. What it does is totally deterministic, i.e., total grunt work, and very powerful because now you don't have to do it manually.
The tool generates reports that tell you how the configuration stands against the standard profile and points out potential problems you may encounter. The report doesn't necessarily tell you that there's something wrong with your configuration. But, based on what's known to work, it'll tell you whether something may potentially go awry. That way you can nip any bad mojo in the bud and go back to relaxing.
The IBM Sametime Configuration Validator is available for download from the Sametime Wiki. You can find it here.
Lisa D Harris 0600018H1K LHARRIS2@US.IBM.COM Tags:  ucoms connections social bundle ucc sametime 3,739 Visits
It is here! Your social business blueprint!
I am happy to announce to my Sametime friends and family the IBM Connections Suite v1.0! Today we announced an important bundle that brings together what your organization needs to optimize on the latest evolution in communication. Social Communication.
Today's world necessitates a social business. Social Communications makes it happen. Social Communications is not only the unification of social software and unified communications and collaboration but together creates a powerful new form of communication greater than the sum of its parts. It moves us beyond simple presence - beyond finding an expert and leveraging their static published content - shifting the focus to both relevance and real time engagement. Thus, it goes beyond an expertise search, beyond just reaching someone because they are available. For example, not only can you see what someone knows but also easily see validation by others - usage of their files by others (number of downloads, comments), how many people follow them, and what comments and questions have been left on their profile.
The IBM Connections Suite combines IBM Sametime Advanced, IBM Sametime Unified Telephony Lite Client, and IBM Connections with Community Custom Libraries powered by IBM FileNet, to provide exceptional value in built-for-business integrated social software complete with robust document management yielding a real-time social communications platform. With this bundle see a users static content, collaborate asynchronously or engage real-time with the relevant expert with text, voice or video.
Wouldn't this be a cool broadcast announcement to send to my IBM Sametime Blog Community? And that community is also the same community in IBM Connections' Communities where we work on activities together, have a forum, and share files? Just a simple example.
Check out these demo's in Luis Benitez's blog : http://www.lbenitez.com/2012/05/announcing-ibm-connections-suite-sweet.html
Read more in our official announcement here : http://www-01.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/7/897/ENUS212-087/index.html&lang=en&request_locale=en
Extractions from the Announcement letter :
IBM Connections capabilities:
IBM Lotus Quickr Connectors
IBM Sametime Advanced :
IBM Sametime Unified Telephony Lite Client
IBM Sametime Unified Telephony Lite Client license enables the Sametime Connect rich client software to make and receive telephony and video calls when configured with a certified telephony or audio video environment.
In addition to the rich set of social collaboration capabilities independently offered by IBM Connections and IBM Sametime, IBM Connections Suite V1.0 allows you to take advantage of existing points of integration.
Here are a few examples of how these products can be used together:
From IBM Sametime
From within your IBM Connections environment
From a user's IBM Connections business card in the IBM Sametime rich client chat window
From within an IBM Connections community
Marlon Machado 100000PEST email@example.com Tags:  collaborative-editing meetings whiteboarding integration sametime 2,499 Visits
Our friends from foresee GmbH have some really nice piece of integration between their interacTable and ScreenMate products and IBM Sametime meetings. This is a realy cool project that was demonstrated at CeBIT 2012 at the IBM booth.
The video below shows foresee's technology in action and how it can be shared via Sametime meetings. At 3:30 you can see a Sametime meeting room on the southeast quadrant of the screen. I know, it's kind of at the end but make sure to watch the entire video. It's really cool. Here it is: