IBM Support Portal News And Alerts
The IBM Support Portal is a unified, centralized view of all technical support tools and information for all IBM systems, software, and services. Customized based on your product inventory, entitlement, and geography, the portal will let you personalize the pages to focus on exactly the information and resources you need for problem prevention and faster problem resolution.
The following videos introduce the IBM Support Portal's capabilities and explain how to use key features.
Using the IBM Support Portal
This video demonstrates how to get started using the IBM Support Portal and explores some of the resources you might use when troubleshooting a problem. View video
More Troubleshooting Resources
In this video, you learn about additional troubleshooting resources available in the portal such as forums and recommended fixes. View video
This video describes additional features of the IBM Support portal including News and Alerts, Notifications, and opening a Service Request with IBM Support. It also shows you how to manage your product list to focus the portal and make the information you need easier to find. View video
Personalizing your IBM Support Portal
Learn how easy and simple it is to personalize your portal page to reflect the way you work. View video
You can go to the IBM Support Portal and try these features yourself.
IBM Support Portal R2.1 was successfully deployed to production on 10/28/09!
The production site is located at www.ibm.com/support/entry/portal