When I hear 'open-mic' I usually think of stand-up comedy. (For my UK readers, I bear no relation to a comedian of a similar name to mine, and only get it mentioned roughly 50% of new people I'm introduced to.) Well, best-practices are no laughing matter. The Lotus Support Technical Exchange team take sharing their expertise seriously enough to regularly hold public webcasts and conference calls on useful topics, such as a forthcoming call on best practices around Sametime on VMware. (See, I avoided having to differentiate between virtualisation and virtualization there!)
This Sametime call is on December 16th - details here.
The list of up coming (& recorded calls from the recent past) can be found here. Past topics include; Connections, Notes-Domino, WCM Portal - so a good chunk of the portfolio then.
Knowledge Shared is Power
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Steve Cogan 2700000Q3G firstname.lastname@example.org Tags:  support lotus webcast best-practice 679 Visits