More than 6,500 IBM clients use IBM's Web 2.0-enhanced WebSphere Portal software. IBM has seen an especially large jump in new portal
business from healthcare clients worldwide including Catholic
Healthcare West, Children's Medical Center of Dallas, Healthways, MedStar Health, Memorial Health, and Trillium Health Centre.
IBM WebSphere Portal is also used by four of the top five US healthcare
insurance companies, Blue Cross Blue Shield organizations in 33 states,
more than 30 major hospitals, clinics, and delivery networks worldwide,
and more than 12 on-line healthcare provider sites servicing more than
20,000 users each.
"Portal software connects all stake holders, enables communication,
collaboration and process efficiency, and promotes better work flow and
information sharing," said Benoit Long, vice president and CIO of
Trillium Health Centre, an Ontario, Canada hospital that has developed
multiple portals over the last five years. "We connect thousands of
staff and clinicians at our multiple locations, and we are now in the
process of connecting patients involved in chronic disease management,
particularly diabetes, and their providers through patient and provider
IBM Portals have also been well received in the financial industry.
This IBM software is being used by the top 10 global banks, nine of the
top 10 U.S. banks, seven of the top 10 European banks, and eight of the
top 10 Asia Pacific banks.
"Portal technology is exploding due to the unique combination of
cost savings and exceptional Web experiences achievable with the latest
technologies. IBM WebSphere Portal software has delivered Web 2.0
innovations, and preserved customers' existing investments, all with
reliable security and manageability," said Larry Bowden, vice
president, IBM Portal and Mashups.
IBM portal customers in other industries include Abbott Labs,
Australian Social Security, Bayer Schering, Bombardier, Border States,
College.gov, Isuzu, Finnish Defense, Harley Davidson,
Knoxville Utilities Board, Lamborghini, Nissan, the Navy Federal Credit
Union, Prudential, Volkswagen, University of London, Yulon Motors, and
TRI-WEST, a flooring company. IBM clients that use IBM WebSphere Portal
for service-oriented architecture-based IT systems include the
Stockholm-based Swedish Road Administration and Atlas Air Worldwide
Holdings of Purchase, N.Y.
"IBM's portal and Web Content Management software has helped Slumberland
survive and thrive in a challenging economy," said Jamie Page, Director
of Information Services, Slumberland, a Minnesota-based company that
does business in 10 states. Slumberland corporate headquarters needed a
better way to communicate with its more than 100 geographically
It had been relying on phone calls, faxes, and the postal service,
but those methods were inconvenient and sometimes expensive. In
addition to a better communication option, Slumberland sought a
Web-based portal that would enable store agents to access the company's
critical information and applications.
Using IBM WebSphere Portal software, Slumberland developed an
intranet portal that enables its headquarters to disseminate corporate
messages to stores. It also allows employees to access several of the
company's applications. Slumberland also installed IBM's Web Content
Management application to act as the Web content repository for the
portal. In addition, the client deployed IBM Lotus Sametime for instant
By installing IBM software, Slumberland changed the way it works by
allowing automated work flow and updates to critical software. The
stores benefit from faster, simpler communication among stores, reduced
paper consumption and operational costs. Self-service functions within
the portal reduce the number of calls to the corporate help desk and
afford each store a personalized view of the intranet for every store
through an easy-to-access, easy-to-use interface.
Most importantly, Slumberland has created a foundation for all future applications and activities on IBM software.
IBM WebSphere Portal software, version 6.1 is designed to securely
combine information from both corporate enterprises and the Web. The
new software has Web 2.0 features that help people be more productive
and find information faster. Its live text feature allows a user to
click on text -- in the context of the business process being used --
and see supporting information related to the job at hand. For example,
when a salesperson clicks on the address of a client, a map with
driving directions could appear, or an electronic business card could
pop up when clicking on a person's name.
IBM just made available a new offering called Industry Toolboxes for
WebSphere Portal which provides a resource forum for customers and
partners to give best-practice guidance for specific industry
challenges. This vertical industry focus aligns with the way customers
are purchasing IT today. See www.ibm.com/websphere/portal/industry for more information.
In addition to its use by healthcare, insurance, and financial
organizations, IBM WebSphere Portal is also popular with governments
worldwide. IBM WebSphere Portal is used by every G8 country, 10 of the
16 Middle East countries, 22 U.S. states, and 40 U.S. Federal agencies.
IBM prospective clients can experiment with the latest version of
WebSphere Portal software through IBM Lotus Greenhouse, a Web site
where anyone can register to try out IBM WebSphere Portal, IBM's new
Mashup Center, Lotus Connections, Lotus Forms, Lotus Quickr and Lotus
Sametime. This provides clients with a safe and easy way to evaluate
these products without installing them in their own environments.
For more information about IBM WebSphere Portal software, visit www.ibm.com/software/lotus. For more information on IBM's business partner program, visit www.ibm.com/partnerworld
"WebSphere Portal - #1 in Worldwide Revenue from 2001 to 2008*"
(1) Source: Gartner, Inc., "Market Share: Application Infrastructure
and Middleware Software, Worldwide, 2008," Fabrizio Biscotti, 29 April
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