Announcement: IBM and Sugar Make CRM Social
Debora Cole 1200005BJ2 DEBORA_COLE@US.IBM.COM | | Tags:  sugarcrm lotuslive domino notes iextensions social ibm
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SugarCRM is announcing major improvements to its integration offerings for the IBM Lotus Collaboration product family, resulting from today’s announced acquisition of iExtensions CRM from iEnterprises. SugarCRM adds support for the IBM Lotus Notes product line, including native CRM support for the Notes platform and a Lotus Notes email and calendar plug-in. This new combination of additional functionality and connectors creates a fully integrated collaboration suite within Sugar. The Sugar Plug-In for Notes is available for both Windows and the Mac operating systems. In addition, a new Sugar Connector for Lotus Domino has also been made available from SugarCRM for synchronizing CRM data between Sugar and Domino servers.
SugarCRM and IBM are also announcing general availability of Sugar for IBM LotusLive, first introduced earlier this year. Sugar for LotusLive enables Sugar 6 users to quickly schedule and host web meetings from inside their CRM solution, creating a more wide-reaching social collaboration platform. Sugar for LotusLive also enables users to upload, share and collaborate on important documents, such as quotes or contracts, right inside the Sugar 6 application – leading to more engaged customer interactions.
For the complete press release:
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Update: See, news travels fast!
CRMBuyer just published Sean Poulley and SugarCRM's Larry Augustin's byliner: