The World Wildlife Fund focuses on raising funds to save all types of wildlife on the planet, so I'm willing to overlook the absence of some e-commerce best practices. I did make a donation and selected my bucket of animals as a Christmas present for my son. But that doesn't mean I'm not going to talk about it! This largely one-page checkout displayed the cart for editing, and allowed the entry of the shipping address, billing address, and payment information, but did not provide a "summary" page before final submission. Furthermore, as you can see from this screen capture, the World Wildlife Fund "cannot make any cancellations or changes to your order after it has been submitted". What !?! Not even through a Call Center?
Frustrated Shopper Suggestion
That's all for now. Gotta go shopping!
For peace of mind, retailers need to offer shoppers a final view of the order (what items are in the order, what is the billing and shipping address, what is the shipping method, and what are the associated charges) before the final submission of the order.