A better mobile content experience is here. See it in action - live.
Improved access, insight and interaction. From nearly anywhere. That's what you'll get from the latest addition to the IBM Enterprise Content Management solution family: IBM Content Navigator.
Attend a live, online demonstration of IBM Content Navigator to get a firsthand look at a richer, more collaborative and mobile content experience. Content Navigator allows users to access, manage and work with enterprise content directly from nearly any mobile device, practically anytime and from virtually anywhere - even across multiple systems and enterprise content management repositories.
Attend this complimentary demo, and you'll learn how Content Navigator can help you:
The event is complimentary, but you must register to attend.
ECM In Motion
Himangshu Baruah 2700042VN3 email@example.com 1,473 Visits
Guest Blog: Dave Perman , Sr. Product Manager - IBM
For IBM Case Manager’s design, development and offering teams, Friday, September 13th was a very good day. After a year of hard work by IBMers that span the globe, it was the day that the forth major release of the product, version 5.2, was available for worldwide download.
ICM 5.2 contains major enhancements requested by our partners and customers.
It starts with its support for the unified Content Platform Engine 5.2 that offers greater architectural simplicity in addition to performance. This platform release also included capabilities needed to support several new ICM 5.2 features.
A new ICM web based administrative client, modeled after the platform’s ACCE counterpart, makes tasks like configuration and import/export much easier and accessible right from your browser.
Case Builder also got its share of new features. From its integrated solution page designer, to a new data layout editor that lets you design rich form like views to display your case properties, to an integrated rules designer that has case property awareness, and finally to a completely rewritten task step editor that is significantly faster and easier to use. By being part of Case Builder, artifacts from these components are now included in the solution package and automatically deployed along with everything else, saving you time and many manual steps.
The final piece to the ICM 5.2 puzzle is the completely new Case Client. Now built on top of ECM’s popular Content Navigator framework, the client gains performance, visual consistency and behaviors with the other ECM apps like Content Navigator, and a bunch of new features such as Case Visualizer that gives case workers a complete view of what is happening with their cases. You can even combine other Navigator features into a single desktop along with the Case Client for those users who want quick access to each.
Customers and partners who were involved in the release’s design have praised its architectural streamlining, its enhanced customization and configuration, its alignment with a common, standards based UI framework, and its ability to empower end user to handle case style solutions faster and more efficiently.
For us on the design and development teams, we will enjoy the moment, catch a well deserved breath and then start the process all over again. For the rest of you, check out IBM.com and developerWorks for more details on IBM Case Manager 5.2. We think you will like what you see.
Hello, my name is Juliette Paquin – Julie for short. I will be taking over for my colleague, Randy Wilcox in contributing to this blog from the ECM Lab Services point of view. Lucky for us, Randy will continue to share his expertise within the community, but will be changing the focus of his blog to cover Text Analytics and ECM.
A little bit about myself, I have over 24 years of experience in IT application development and consulting, with more than half of my career spent working within ECM. Since joining IBM in 1997, I’ve held a number of roles across 2 divisions, working first in Global Business Services and now in Software Group Lab Services. I’ve helped customers across many industries to define ECM solutions to fit their needs, and I’ve helped IBMers define repeatable offerings to assist customers in implementing ECM software.
Content management solutions are so much more than just the technology. Don’t get me wrong, we could do nothing without the underlying ECM platform. I know from many years of experience, however, that it takes so much more to be successful. I intend to discuss some of the supporting activities for ECM deployment and some of the considerations for how to complete the implementation.
In chatting with Randy, I know that he did not get a chance to complete his multi-part series on ECM Shared Services. I intend to work with Randy to get that series completed so that none of you are left hanging (I know you’ve been on the edge of your seats!). Look for Part 3 to be available shortly.
Insurers – do you find it difficult to provide quality, cost-effective customer service to your policyholders and agents? You're not alone. Many insurers face the same challenges in today's market. Paper-based processing environments are not conducive to providing high levels of service, which your policyholders and agents expect. But how can you overcome these obstacles?
Join IBM and TriTek Solutions for a one-hour webcast on November 27, 2012 which will cover key points to maximize your investments in document capture and retrieval solutions. During this session, we will also share case studies of several successful implementations at both Life and P&C insurance organizations.
A live Q&A session will be hosted at the end of the webcast, so bring your questions for our experts!
There is NO COST to attend, but you must register: http://bit.ly/Quva0R
November 27, 2012
10am PT/1pm ET
Hosted by Insurance & Technology
Mia Winn 270001U2F7 firstname.lastname@example.org Tags:  iod conference insight registration ecm discount 1,458 Visits
More than ever, data is the basis of competitive advantage, and now is the time to put that advantage into action.
Register to attend IBM Insight 2014, October 26 – 30, in Las Vegas, Nevada. Discover innovative technologies, tools and best practices to help you gain deeper insights into big data and analytics.
At IBM Insight, you will have unprecedented access to over 13,000 industry experts, thought leaders and developers from around the world in more than 1,500 deep-dive sessions and 120 hands-on labs. You’ll get to learn in technical sessions, lightning talks, product overviews, test drives, traditional labs and informal networking opportunities with other developers. IBM and IBM Business Partners will showcase the latest solutions that can help you transform your business.
It’s no longer just about information; it’s about what information can do for you—provide insight into your clients, your competitors and your future.
Himangshu Baruah 2700042VN3 email@example.com 1,399 Visits
Guest Blog by Michael Green - Offering lead, IBM Case Manager
Momentum is a product of the mass and velocity of an object. When something grows in size and in speed it gains momentum. With its feature rich 5.2 release in September of this year, and its increasing number of new customers, partner solutions and implementations, IBM Case Manager is gaining significant momentum in the ACM marketplace.
It is well known that IBM ECM is clearly the ECM market leader with over 2000 customers, but what is less understood is the market momentum of IBM Case Manager. Starting at zero less than three years ago ICM now has several hundred customers and over twenty proven partner solutions, while customer success stories increase month over month. Customers are increasingly reaping the benefits of empowering their knowledge workers and are using the advanced features of ICM to help them make informed, consistent decisions to affect positive case resolutions.
While growing speed of customer adoption is one aspect ICM’s product momentum, the new 5.2 release adds significant mass to its equation. ICM 5.2 is the most mature, feature rich case offering in ICM’s history. Building on the concept of empowering the knowledge worker, ICM 5.2 adds real ad hoc processing to complement its ability to divide processes into discrete tasks. By so doing it enables knowledge workers to be in control of their case files while empowering them with both predefined and ad hoc process management. 5.2 also provides a tighter relationship with information by leveraging the new Content Navigator Experience Framework as its UI component. This provides a developmentally stable platform, better visual design tools and superior document management capabilities. Equally, the analytics story in ICM 5.2 is augmented by the new Case Visualizer capability, allowing users to graphically track case progression and, leveraging Navigator, tighter integration with BI tools like Cognos BI through its HTML 5 technology.
And if this was not enough, ICM 5.2 has a truly mobile client interface, allowing users to download the ICM App from the Apple App Store to enabling case updates, downloads and collaboration for remote users.
The real momentum with IBM Case Manager 5.2 however, is at the level of the knowledge worker. Increasingly enterprises around the world are using ICM solutions provided by IBM Partners to enable their knowledge workers with access to the right information, the relevant documents, the power to make decisions and to use discrete process management to drive those decisions to positive outcomes. Leveraging this market velocity with its mass of new features makes ICM 5.2 a must see.
Mia Winn 270001U2F7 firstname.lastname@example.org 1,311 Visits
We are excited to announce that IBM has planned several Content Manager OnDemand workshops coming to a city near you! Whether you’re brand new to Content Manager OnDemand (CMOD), an experienced professional, or considering migrating from an older repository you won’t want to miss these special three-day events.
Our CMOD Development teams and Subject Matter Experts will be on-hand to present the latest offerings, covering all platforms. These sessions are offered free of charge, so register your team today.
The final agenda is being built now; stay tuned for more details.
Session highlights include:
· Why your organization needs Content Manager OnDemand
· What’s new in Content Manager OnDemand Version 9
· Content Manager OnDemand Trends, Direction and Futures
· Content Manager OnDemand Architecture
· Content Manager OnDemand Best Practices
· Content Manager OnDemand Report Mining Capabilities
· Content Manager OnDemand Report Distribution Capabilities
· Content Manager OnDemand Enhanced Retention Management
· Content Manager OnDemand Full Text Index and Search
· Content Manager OnDemand PDF Indexing
· Content Manager OnDemand XML Capabilities
· Content Manager OnDemand Transforms
· Content Manager OnDemand and DataCap Capture
· Content Manager OnDemand HA and DR
· Value Added Offerings from our top CMOD Business Partners
· ECM System Monitor
· IBM Content Navigator Client and Mobile Device Support
· Migration and Conversion Services to Content Manager OnDemand
Register now at NO COST
April 23 – 25, 2014
IBM Office: 6300 Diagonal Pkwy, Boulder, CO 80301
June 10-12, 2014
Costa Mesa, CA
IBM Office: 600 Anton Boulevard, Suite 300, Costa Mesa, CA 92626
July 22-24, 2014
IBM Office: 71 S. Wacker Drive, 6th Floor, Chicago, IL 60606
Who Should Attend: System Administrators, IT Managers, Call Center Managers, CIO’s, CMO’s, or anyone interested in understanding the capabilities of Content Manager OnDemand.
Cost: These sessions are offered free of charge. Attendees are responsible for their own travel expenses.
Join us at IBMECMblog.com for a guest post from Mohammed Attar, IBM Case Management Business Leader
For a copy of all the presentations from the 2009 Spring UserNet Series you can follow this link to download the presentation from your favorite speaker.
Mia Winn 270001U2F7 email@example.com 1,241 Visits
After last week's successful event in Atlanta, we are tightening our laces and marching on to the next stop in the AIIM Content Management Boot Camp series! We'll be in Toronto, ON on October 18th. Have you enrolled yet? If not, then hup to!
The boot camp events are a fast and efficient way to get your team up-to-speed on why having an information strategy is so important and the challenges that every new recruit faces in the process. Network with your peers to learn effective solutions and real-world experience. Bring your team and strategize together to develop a plan customized to your unique business needs.
This seminar is FREE and association membership is not required to attend. So what are you waiting for? Grab your new recruits and report for duty! http://www.aiim.org/Events/Seminars/Schedule/Toronto-ON-2011
IBM will have a table in the exhibitor's area, where you can find out more about our Advanced Case Management and Document Imaging & Capture solutions. Michael Green will also be speaking at 11:30am about using Case Manager to drive better outcomes.
See you in the mess hall!
Mia Winn 270001U2F7 firstname.lastname@example.org 1,225 Visits
Our next CMOD Workshop in Boulder, CO is almost here – has your team registered? This is a FREE event, but space is limited, so register today! (And don’t forget that there are more events coming soon in Costa Mesa, CA and Chicago, IL)
April 23 – 25, 2014
IBM Office: 6300 Diagonal Pkwy, Boulder, CO 80301
Wednesday, April 23
Thursday, April 24
Friday, April 25
Mia Winn 270001U2F7 email@example.com 1,180 Visits
Mia Winn 270001U2F7 firstname.lastname@example.org 1,157 Visits
During September, IBM ECM will be participating in the Smarter Cities roadshow, visiting Miami, Houston, and Denver. For this event, IBM has partnered with the Performance Institute to provide our customers a complimentary forum on Business Intelligence and Business Analytics.
Each event will offer you an exploration into developing a strategic approach, both from IBM experts and our customers.
Who should attend these events? City Managers, City Councilpersons, County Executives, County Board Members, CIOs, CFOs, HR Directors, Program Managers, Budget & Planning Managers, Controllers, Police Chiefs and more.
Register now at NO COST:
An InformationWeek Live WebCast:
The Myth of Systems of Record vs. Systems of Engagement