See the following page for a list of what's new in the software and the information center:
ECM In Motion
The information center was updated for the latest IBM FileNet P8 release, including new terminology and information about high-availability.http://pic.dhe.ibm.com/infocenter/p8docs/v5r2m0/topic/com.ibm.p8.relnotes.doc/wn_p8.htm
See the following page for a list of what's new in the software and the information center:
Mia Winn 270001U2F7 firstname.lastname@example.org Tags:  sap capture event datacap conference ecm ibm 2,100 Visits
Join IBM at the SAPinsider
BI 2013 event, co-located with the Financials, GRC and Admin & Infrastructure
events, held March 19-22 at the MGM Grand hotel in
ECM will be leading three microforums inside the IBM Lounge (booth #1012 in the exhibit hall) that you won't want to miss:
Tuesday, March 19
Overview of all IBM ECM solutions for use with SAP
Wednesday, March 20
Don't touch that invoice! End-to-end APautomation
Thursday, March 21
Save BIG with Value-based Archiving & Governance for SAP
Looking for more IBM sessions? http://www.ibm.com/solutions/sap/us/en/event/ibm_bi_event.html
Mia Winn 270001U2F7 email@example.com Tags:  capture governance ibm social ecm content management events ilg aiim 1,368 Visits
Visit IBM during the AIIM Conference 2013! At the IBM booth you can visit our subject matter experts on Capture, Social Content Management, and Information Lifecycle Governance. Our experts are on-hand for the entire event and available to demonstrate the latest and greatest products that IBM ECM has to offer.
Want a little more? Join us during the "speed dating" meetings taking place at the break times to discuss your organization's pain points or set a meeting with our experts at your convenience. To schedule a meeting in advance of the conference, please email Mia Winn (firstname.lastname@example.org) with your request and availability.
You also won't want to miss our "Group Therapy" roundtable sessions in the Solution Lounge:
Wednesday, March 20 – 4:30pm: How social lifestyles are changing the way we do business with Steve Studer. Today, a great deal of content is presented in a variety of social forums on mobile devices, the desktop and the web, and businesses need to exploit that content while ensuring proper governance. Context is the key to bringing relevance, intelligence and insight to content. Teams and communities and social elements woven into analytics, governance, imaging and content and case management are what social content management is all about. Join this session for a compelling conversation about how you can take your business to a whole new level: a social business level.
Thursday, March 21 – 3:30pm: Document Capture in a Multichannel World with Steve Kaye. Explore the new requirements of Capture and learn new strategies for delighting your customers.
Mia Winn 270001U2F7 email@example.com Tags:  ecm event management content connect social 1 Comment 2,745 Visits
Still finalizing your plans for Connect 2013? We've got a few sessions that I think will interest you – be sure to add these to your calendar! These are excellent opportunities for you to pose your questions to our subject matter and industry experts, along with some IBM ECM customers.
Interested in meeting with ECM executives? We've got you covered! Click here to request a meeting with either Doug Hunt, ECM Business Leader, Ken Bisconti, Vice President ECM Products and Strategy, or Carol Taylor, WW Sales Leader for Social Content Management.
We also invite you to find us in the exhibit hall at IBM booth 23 – stop by for a demo of what Social Content Management can do for your organization!
Monday, January 28
11am (Swan Hotel, room 1,2): Genworth Financial, Work Smarter, Not Harder, presented by Tim Perry, CTO of Genworth Financial
Tuesday, January 29
10am (Swan Hotel, room 9,10): Slumberland Furniture: Using IBM Software to Deliver Consistently Superior Customer Experiences, presented by Jamie Page, Director, Slumberland Furniture
11:15am (Swan Hotel, Pelican 1,2): Living Social, Its Not Just About the Conversations and Topics, a panel discussion of experts, including Joe Shepley, Doculabs, Larry Hawes, Dow Brook Advisory Services, Cengiz Satir, IBM, and Steve Studer, IBM
1:30pm (Dolphin Hotel, S. Hemisphere IV, V): Content & Social Ignites Context: IBM’s Content Platform of Engagement, presented by Tim Perry, CTO of Genworth Financial, Doug Hunt, IBM ECM Business Leader, and Ken Bisconti, Vice President of IBM ECM Products and Strategy
5:30pm (Dolphin Hotel, S. Hemisphere I): Ignite business performance in real-time with social collaboration, mobile and content, presented by Ian Story, IBM and Steve Studer, IBM
Wednesday, January 30
10am (Swan Hotel, room 4): Reduce, Reuse, and Recycle Corporate Content, presented by Maig Worel, IBM
1:30pm (Swan Hotel, Mockingbird 1,2): Improving your Information Economics with Complete Lifecycle Governance, presented by Mark Martin, IBM
Thursday, January 31
7am (Swan Hotel, Toucan 1): Archiving and de-duplicating Email, Files, and Social Content, presented by Cengiz Satir, IBM
Stay Social with us during the show #IBMConnect – @IBM_ECM @csatir @kbisconti @SteveStuder
Mia Winn 270001U2F7 firstname.lastname@example.org 528 Visits
We are proud to sponsor an upcoming webinar with AIIM, focusing on a new vision for our industry and enterprise IT. Join us for free on December 12, 2012 to hear from John Mancini, President of AIIM, discuss the next steps for organizations and common questions that still remain.
Description of this session from AIIM:
An InformationWeek Live WebCast:
The Myth of Systems of Record vs. Systems of Engagement
Business content is easily produced by Microsoft based
desktop productivity tools such as MS Word, Excel and Powerpoint. Internally, many organizations share and
collaborate on content using MS SharePoint.
As content moves through collaboration cycles, its value to an
organization increases - both for the collaboration team and for its value to
others across the organization.
Panelist: Maig Worel, Consulting IT Specialist - Social Business - IBM ECM NA
Technical SWAT Team
Insurers – do you find it difficult to provide quality, cost-effective customer service to your policyholders and agents? You're not alone. Many insurers face the same challenges in today's market. Paper-based processing environments are not conducive to providing high levels of service, which your policyholders and agents expect. But how can you overcome these obstacles?
Join IBM and TriTek Solutions for a one-hour webcast on November 27, 2012 which will cover key points to maximize your investments in document capture and retrieval solutions. During this session, we will also share case studies of several successful implementations at both Life and P&C insurance organizations.
A live Q&A session will be hosted at the end of the webcast, so bring your questions for our experts!
There is NO COST to attend, but you must register: http://bit.ly/Quva0R
November 27, 2012
10am PT/1pm ET
Hosted by Insurance & Technology
Ready? Forward march! How is your organization preparing? The battle against paper isn't over yet, my friends, and now there are new technologies in the mix that are not only increasing your organization's content, but dispersing it in entirely new ways. How your organization responds to the BYOD (Bring Your Own Device) challenges will affect your employee's productivity and could either strengthen your business or leave you shaking in your boots.
Join IBM at four of this fall's AIIM Boot Camp events to learn how organizations like yours are outlining their battle plans. Network with your peers and hear first-hand what works and what doesn't and then meet with trusted vendors to help you reach those goals.
There's NO COST to attend, just register online:
IBM will present some helpful ways to strategize, including customer case stories about planning a social content management strategy – should it be directed or viral? – and tackling the never-ending surge of paper.
Sanjay Kupae 2700050U55 email@example.com Tags:  cm8 ecm smarter navigatore content 1 Comment 2,202 Visits
If you did not attend the live or on-demand webcast of the IBM Content Manager (CM8) product update, here are some answers to questions that were asked by attendees on topics discussed during the live webcast.
A demo of the new user experience - Content Navigator - is available in the webcast.
Question 1: Can the Content Navigator out of the box application be customized?
Answer 1 : Yes - details at: http://goo.gl/cn4PH
Question 2: Is there a forum for discussion about Content Navigator?
Answer 2: Developerworks forum at: http://goo.gl/wm4tP
Question 3: Does Content Navigator provides a framework for customization?
Answer 3: Yes - details at http://goo.gl/jNdmG
Question 4: Does Content Navigator operate with Content Manager 8 z/os? Are there any restrictions?
Answer 4: Yes - though the web application server cannot be operated on z/os. Web app server operation is supported on zLinux, or on one of the other supported distributed platforms. Details at: http://goo.gl/IfdhF and http://goo.gl/KVYvq
Question 5: Does Content Navigator support single sign-on?
Answer 5: Yes - detailed at http://goo.gl/fxsE4
Sanjay Kupae 2700050U55 firstname.lastname@example.org Tags:  case ecm ilg banking acm 2 Comments 1,948 Visits
Guest blog by
In order to remain competitive and drive efficiency in business
processes banking institutions need to know which business functions have grown
in complexities so as to warrant taking a new approach:
Sanjay Kupae 2700050U55 email@example.com Tags:  classification smartercontent bigdata analytics ecm thinkbig 2 Comments 1,827 Visits
Guest Blog post by Julie Vaccaro, Offering Manager IBM Content Classification
Everything in our life is categorized and classified in some way.
Ask 4 people in one household “where is the proper place to store the toothpaste?” and you will likely get 4 different answers, including “on the counter”, “in the toothbrush holder”, “under the sink” and “in a drawer”. This may work well for a household environment, since every person probably has their own “instance” of a toothpaste tube. But, what if this is a shared toothpaste tube, that everyone needs access to? Where is the right place to store it so that each person can get to it when they need it?
This may seems like a simplistic analogy, but think about these questions. What if you walked into the Library of Congress and there was no Dewey Decimal System? What if you went into the hardware store and the items were not organized by their department or use, such as Plumbing, Electrical, Paint, etc.? How would you ever find anything?
Now think about your business and all of its unstructured content. Where do you store content so that anyone who needs it can access it, use it, govern it and analyze it?
Individuals make classification judgments every day. I might think it best to categorize all resumes into a single category called “Human Resources Resumes” and store them all together. Another person, from the Human Resources department, may believe that you should have a category for each skill set, such as Marketing Resumes, Development Resumes, Janitorial Resumes, and the like.
Content should be classified and organized such that it is accessible, so that you can find it when you need it. Content needs to be usable so that it is available when business decisions are made, either through manual or automated processes. Content must be governed so that a business complies with local, state, federal and business mandates. And finally, content needs to been analyzed and understood to realize its full value.
Properly organizing content is like building a good foundation. You need to build a house or some other structure on a good foundation. When you do that the building of the structure becomes easier, lasts longer and is easier to change later. If you don’t build a strong foundation, it does not necessarily mean the structure will collapse, but it will likely cause problem down the road.
The Bottom Line: To start extracting value out of content, a clear Classification strategy is a must.
See what's possible in Content Classification in your industry. IBM's largest EXPO invites you to experience products, services and solutions in action.
Sanjay Kupae 2700050U55 firstname.lastname@example.org Tags:  award ecm iod2012 innovation 1 Comment 1,651 Visits
IBM ECM Innovation Awards program recognizes IBM ECM clients who have
demonstrated excellence in deriving exceptional business value from IBM ECM
software. Winners will be selected from among those organizations who have
implemented ingenious solutions using IBM ECM software and recognized at
the Information On Demand 2012 Conference, October 21 - 25, 2012, Las Vegas, NV. Attendance at the
conference is not mandatory to win an award.
Last date for submitting your implementation for this award is 15th August 2012
· Bluecross BlueShield of Tennessee
· State of North Dakota
· Standard Chartered Bank
· U.S. Nuclear Regulatory Commission
· Tejon Ranch Company
· Novartis International AG
Apart from the prestige associated with the awards, it presents a unique opportunity for our customers to showcase their innovative use of ECM technology and to:
· Be distinguished as a technology leader in your industry for solving specific business challenges.
· Be recognized at the IBM Information on Demand Global Conference in October with an award crystal and other recognitions.
This year we are having four interesting categories to cover entire spectrum of ECM capabilities
1. Capture and Socialize: Best IBM Social Content/Capture Award - Recognizes the best use of innovative IBM ECM Social Content or Capture/Imaging software Solutions.
2. Activate: Best IBM Case Management Award - Recognizes the best use of innovative IBM Case Management software solutions.
3. Analyze: Best IBM Content Analytics Award - Recognizes the best use of innovative IBM Content Analytics software solutions.
4. Govern: Best IBM Information Lifecycle Governance Award - Recognizes the best use of innovative IBM Information Lifecycle Governance software solutions.
In all categories, judges will look for deployed applications that solve challenging or unique business problems. Extra emphasis will be placed on quantifiable return on investment or creative deployments that lead specific industries for business transformation.
Sanjay Kupae 2700050U55 email@example.com Tags:  classification retention 1 Comment 1,064 Visits
Guest post by: Richard Joltes Software Developer, Content Discovery and Management, IBM Enterprise Content Management
In today’s market, I.T. dollars are in short supply and there’s an increasing requirement for organizations to reduce operating costs. Projects are scrutinized closely in order to ensure a solid ROI before any significant budgetary expenditure can be authorized. In this restricted operational model, automated document classification can easily demonstrate its value simply on the basis of the hardware and storage savings that it can permit.
We know that unstructured data generally accounts for about 80% of all content in a given organization. It’s also true that organizations can lose track of data due to mergers, organizational changes, lack of a consistently applied document management policy, and other factors. Unrealistic email retention policies, unmanaged file shares, or a general “save everything” mentality can result in the accumulation of massive archives containing data that is, to be frank, largely useless. What’s the point of having every file or email ever sent by each employee if (a) no one is interested in them, (b) few employees know they exist, and (c) the cost of maintaining the servers outweighs any possible benefit of retention?
Given a well structured taxonomy, a coherent document retention policy, and a well trained classifier, organizations suffering from the type of storage nightmare described above can easily eliminate a significant percentage of pointlessly archived data, thus realizing a huge ROI while easing access and availability of truly actionable materials hidden within their existing repositories.
Evaluating the long term cost savings of such a project requires a solid analysis of existing archival data and its overall relevance to current business and regulatory requirement. Once such an analysis has been performed, and a content classifier has been trained to provide a level of accuracy appropriate to the data to be classified, the ongoing task generally involves monitoring activity and making corrections via a feedback mechanism as content changes over time. Each content item will be evaluated by the classifier and (variously) re-filed in a centralized repository, left in place, or removed from the system. Individual organizations can design their own solution and final document disposition policies based on specific organizational requirements and solution design requirements.
Think of some of the potential savings in your own organization. Are you operating older systems solely for the purpose of maintaining years of unorganized or semi-organized files, with no clear idea how much of the information on these shares is usable or in use? How much does each system, potentially running an out of support OS or locally developed content archive, cost to operate in a given year? What’s the organization’s legal or regulatory exposure should the system die unexpectedly? How much time do your employees spend managing such servers? How much space and other resources do such systems consume in your data center? Even worse, are some or all of these systems located in unmanaged offices where data can be compromised or lost due to a lack of security?
Answering these questions will help you understand the benefits of implementing a centralized, managed content store that can also assist in filtering out irrelevant, outdated data using automated content classification.