Just under a week
until Lotusphere and Connect – are you ready? We can hardly wait! There's so
much to see, do, and experience during these events that we hope that we can
help you make the most of it.
registered, be sure to visit http://www.socialbizonline.com
and set up your schedule in advance. There are even some mobile platform apps (free!) available for iOS, Blackberry, and iPad to help you organize your time.
to include our sessions (below) and stop by ped 17 to see a demonstration of
how ECM can help manage your organization's social business. Remember: Connect
attendees are welcome to the exhibit hall for Lotusphere as well! Just swim on
over to the Dolphin hotel and follow the signs!
January 16, 2012
5:00pm Swan SW 5-6
Content and Communities, What
Does It Mean for Your Business? (CN-WFO4)
Ken Bisconti, IBM
Tim Perry, Genworth
January 16, 2012
2:15pm Swan 7-8
Viral or Managing the Introduction of Social Content Management - a panel
Paul Van Den
John Mancini, AIIM
James Watson, Doculabs
3:45pm S. Hem IV-V
Future is Here - Content in Context is IBM Social Content Management (INV313)
Ken Bisconti, IBM
5:00pm Swan 9-10
Social with Content and Case Management -- The right approach to successful
business outcomes (SPN211)
Cengiz Satir, IBM
David Yockelson, IBM
January 17, 2012
11:15am Toucan 1&2
Boosts Productivity With IBM Social Content Management (CCS107)
Tim Perry, Genworth
3:30pm S. Hem IV-V
Energy and Semiconductor Firm Partners with IBM
Sylvan Morley, VP & CIO of
IBM Case Manager V5.1
is now available, with many new features, including support for IBM Content Manager Enterprise Edition repositories, IBM Business Process Manager, and external data sources. Also updated is the IBM Case Manager infocenter, with information about how to use the new integration features, planning and upgrade roadmaps, and a tutorial for creating custom widgets. Read all about what's new in IBM Case Manager V5.1: http://publib.boulder.ibm.com/infocenter/casemgmt/v5r1m0/topic/com.ibm.casemgmt.installing.doc/acmov008.htm
Also new: the IBM ECM Application Center
, an IBM developerWorks community that provides additional information for and from IBM business partners and developers. Share your experiences and solutions, ask questions, get answers.
The IBM FileNet P8 V5.1 Information Center is updated several times a year, and was updated with the latest product information just recently. You can learn about the recent updates from this page: http://publib.boulder.ibm.com/infocenter/p8docs/v5r1m0/topic/com.ibm.p8toc.doc/ods.htm
We hope that you had as good of a time at IOD as our team did. There was so much to get excited about, including the winners of our Innovation Awards!
Business Value Award: Novartis International AG
Novartis deployed IBM’s Information Lifecycle Governance and Management solutions, including value-based Retention and Records Management, eDiscovery and Defensible Disposal. The company has established a framework to modernize and refresh their information taxonomy, the laws that dictate retention, and data privacy and protection requirements globally. They maintain centralized retention control with localized responsibility synchronizing activities of 1,800 records coordinators. Novartis has significantly reduced litigation and compliance risk with effective disposition of content, accurate and actionable retention schedules and eDiscovery processes consistently applied across the organization.
Best Business Transformation Solution: Tejon Ranch Company
Tejon Ranch installed IBM ECM applications to streamline content-centric processes across different functions, drive more successful case outcomes, and automate its records management function. The business projects a risk reduction and a savings of more than $4 million dollars in core operations over the next three years through reduced workload, travel, paper and shipping costs. Tejon has developed enterprise policies for the management of records, classification, retention and disposition and hold management using IBM Information Lifecycle Governance solutions.
Best Overall Cross IBM Solution: U.S. Nuclear Regulatory Commission
NRC uses IBM products for automated scanning, content assessment, classification, content collection and storage of incoming documents resulting in quick assessment of content relevance and immediate availability. NRC switched from a manual identification and collection process to an automated one using Information Lifecycle Governance solutions including Smart Archive and eDiscovery. The NRC is now able to respond to Freedom of Information Act (FOIA) requests in days vs. weeks or months.
Award for Wells Fargo: Best BAO Strategy and Execution Award
Wells Fargo originates more than $100 billion in residential loans per quarter. To support this business, the company images 80-160 documents per second. Using IBM software, Wells Fargo has initiated a company-wide imaging product to improve customer lending. Wells Fargo is making the loan process more efficient and effective through the use of images, data and better document management. The solution provides the infrastructure needed to enable straight through, exception-based loan processing while reducing costs associated with operating, maintaining and supporting its custom imaging solution.
Congratulations to all of our winners, we THANK YOU for partnering with IBM to create smarter solutions that work for your customers.
Today, we would like to introduce you to a new technical community
on developerWorks called, the ECM App Center
. The ECM App Center
is a technical community that enables our clients to interact with experts (IBMers / ECM Business Partners) and access technical resources (inside and outside of IBM); as they build solutions using the ECM portfolio of products and technologies.
Objectives of the Community
- Connect clients with solution providers
- Provide expertise and technical assets that will help clients build solutions
- Showcase ECM Business Partners that are providing solutions using the ECM portfolio of products and technologies
After you join the site, you can ask questions and engage in discussion on message boards and blogs. We have two blogs on the site – one focused on offering technical help and another focused on how ECM can address different use cases. Resources are provided through bookmarks, files, feeds and calendar events. We’ll be conducting community events as we go forward that will give you focused information on different parts of the portfolio, our business partners, or other special topics of interest. Come check it out
and let us know what you think!
If you have any questions or comments, please contact Jeff Douglas (Senior Product Manager, Industry Use Cases for IBM Case Management) at firstname.lastname@example.org
Read further to learn how the ECM App Center came about
Jeff Douglas (Senior Product Manager, Industry Use Cases for IBM Case Management) was speaking with a colleague about the notion of ‘Information Management’ or ‘Content Management’. They discussed how we typically talk about these concepts using a comprehensive platform; arguing how important ‘Content Management’ is, and then highlighting capabilities that are included with the platform to help achieve ‘Content Management’. “We have the ability to ingest data (of course), a secure place to store it (fine), business processes to help you make use of it (get that), analytics to understand it (cool), and archiving to help you deal with it as it gets old (could use that capability in other walks of life).”
But depending on where you are and what your focus is, these individual capabilities have more or less meaning and significance to you. It is not until you have a specific problem you are trying to solve, or a solution you want to implement; that the value of these individual platform elements (and the platform as a whole) take on real meaning. And hopefully when that occurs, the platform proves to be worth more than the sum of the individual parts.
More often than not, unfortunately, when you start to design or build your solution, the challenges of working with a platform come to the forefront. You are certain that the platform can help you, but understanding how it can help you can be overwhelming. Understanding the individual components and how they might fit into your solution is one challenge; figuring out how to tie them together adds a whole other level. Then you get into the details of actually designing, building, testing and eventually deploying your solution. You have questions – questions that seemingly would have obvious answers for someone who has done this before (if you could just find that person). You wonder if there are assets or resources that will help you deliver the solution faster. You inevitably will require some level of customization to your unique requirements. Hasn’t someone done this type of customization before? Is there some sort of pattern or best practice I should be following to avoid major problems down the road?
That’s what the ECM App Center is all about; a place where experts with experience building solutions using the ECM portfolio of products and technologies come together to collaborate. It’s a place where you can ask questions, have discussions, and look for resources and assets to accelerate your efforts. Overtime, it will become a one-stop shop for you, making it easier for you to navigate the vast ECM ecosystem to get the answers and help you need.
After last week's successful event in Atlanta, we are tightening our laces and marching on to the next stop in the AIIM Content Management Boot Camp series! We'll be in Toronto, ON on October 18th. Have you enrolled yet? If not, then hup to
The boot camp events are a fast and efficient way to get your team up-to-speed on why having an information strategy is so important and the challenges that every new recruit faces in the process. Network with your peers to learn effective solutions and real-world experience. Bring your team and strategize together to develop a plan customized to your unique business needs.
IBM will have a table in the exhibitor's area, where you can find out more about our Advanced Case Management and Document Imaging & Capture solutions. Michael Green will also be speaking at 11:30am about using Case Manager to drive better outcomes.
See you in the mess hall!
attending the conference or not, you have a unique opportunity via
Social Media to get involved at Information On Demand 2011. Whether you
tweet, blog, share photos or videos - get involved today and add your voice to the conversation
using the official Information On Demand 2011 Social Media Aggregator (SMA)
This site provides real-time updates of all social activity surrounding
the conference, including tweets, blog posts, event photos and video. Join today
After you join, here are specific examples of how to get involved:
- Stay informed by visiting the SMA site frequently to listen to the conversation, and enjoy the photos and videos.
- Visit other ECM social media channels below to stay informed, as well.
Twitter, send a tweet along with the #ibmecm hashtag, and share a
question, comment, or thought related to Information On Demand 2011,
ECM, or our industry. Or share via one of the other ECM social media
- Share this blog post and ECM social media channels with others, encouraging them to join the conversation.
ECM Social Media Channels
- Using Twitter, reply to specific tweets from others that interest you; engage in a tweet conversation with them.
- Reply to a question, comment, or thought posted on one of the ECM social media channels below.
| eConnection Partner Blog
If you have any questions or comments, please let me know.@EricVonheim
During September, IBM ECM will be participating in the Smarter Cities roadshow, visiting Miami, Houston, and Denver. For this event, IBM has partnered with the Performance Institute to provide our customers a complimentary forum on Business Intelligence and Business Analytics.
Each event will offer you an exploration into developing a strategic approach, both from IBM experts and our customers.
- HEAR from City Leaders about their experiences and the challenges faced
- LEARN to better centralize your data and how to obtain support from all of your different stakeholders
- CONSIDER how analytics will strengthen your public safety initiatives
- IMPROVE your social service programs with greater effi ciency and performance
- FIND solutions to ensure that your data and reports are accurate and complete
- USE predictive analytics and scenario planning to better forecast outcomes
- IMPLEMENT tactical strategies to eliminate fraud and wasteful spending
Who should attend these events? City Managers, City Councilpersons, County Executives, County Board Members, CIOs, CFOs, HR Directors, Program Managers, Budget & Planning Managers, Controllers, Police Chiefs and more.
Register now at NO COST:
The release of FileNet P8 Version 5.1.0
products brings with it new features in the information center. The IBM FileNet P8 Version 5.1.0 information center features collaboration tools, including commenting on help topics and sharing examples. The information center now includes information that was previously available only in PDF documents. And upgrading and configuring information has been expanded.
For details about product enhancements, read What's new in IBM FileNet Content Manager Version 5.1.0
The 2011 IBM Enterprise Content Management client innovation awards program is seeking submissions by Aug. 15. This program recognizes IBM ECM clients who have demonstrated excellence in creating exceptional business value from IBM ECM software. Winners will be selected from among those organizations who have implemented ingenious solutions using IBM ECM software. Winners will be recognized at the Information On Demand 2011 Conference, October 23 - 27, 2011, Las Vegas, NV. Attendance at the conference is not mandatory to win an award.
To receive the Innovation Award submission form, email: Amit Kumar, email@example.com
OR DOWNLOAD FORM HERE
SUBMIT nomination by AUG. 15
The IBM Enterprise Content Management Innovation Awards have a long history of recognizing outstanding companies that have implemented innovative ECM solutions combining business and technical vision with demonstrable results.
- Be distinguished as a technology leader in your industry solving specific business challenges.
- Be recognized at the IBM Information on Demand Global Conference in October with an award crystal and other activities.
This year there are three categories:
- Best Enterprise Content Management ROI Solution
- Recognizes the most innovative use of ECM products and technologies to gain significant business benefits and return on investment.
- Best Business Transformative Solution
- Recognizes the most innovative use of ECM products and technologies to transform a business.
- Best Overall Cross IBM Solution
- Recognizes the most innovative use of Cross IBM products and technologies to gain significant business benefits.