ECM In Motion
Mia Winn 270001U2F7 firstname.lastname@example.org 1,629 Visits
We hope that you had as good of a time at IOD as our team did. There was so much to get excited about, including the winners of our Innovation Awards!
Congratulations to all of our winners, we THANK YOU for partnering with IBM to create smarter solutions that work for your customers.
Himangshu Baruah 2700042VN3 email@example.com 2,153 Visits
Are you the LOB Manager or LOB Director, the CTO or the IT Director in your organization? Then the ACM tracks in the ECM Forum are for you. You will learn how to combine information, process and people to provide a complete view of case information and achieve optimized outcomes.
We will be showcasing some of the exciting stuff throughout the course of the event and I am sure you will have your brain stretched with the amount of takeaways we have in store for you! You will learn about the latest solutions and best practices for quickly using content and process management with advanced analytics, business rules, collaboration and social software to help drive better decisions.
Listen to these customer speakers:
Do plan to attend these top sessions:
Please visit the EXPO to learn more about IBM Case Manager and Case Management Solutions:
§ Stop by the Case Management pedestals to learn more about IBM Case Manager 5.2 and how it enables mobile solutions
§ See 15+ Business Partners at the EXPO with case management solutions
§ Visit the Smarter Process pedestal
§ Come see the Case Manager and Content Navigator demo at the Demo Gallery
Do not miss our exciting Business Partner solutions:
I would really encourage all of you reading this to view the entire IBM ECM ACM Agenda and use the session builder tool to build your personal agenda. So go ahead and put the exciting ACM sessions on your calendar as must do activities. Hope to meet with you at a bigger, better and exciting Information OnDemand Conference 2013
Mia Winn 270001U2F7 firstname.lastname@example.org Tags:  governance capture ibm social ecm content management events ilg aiim 3,350 Visits
Visit IBM during the AIIM Conference 2013! At the IBM booth you can visit our subject matter experts on Capture, Social Content Management, and Information Lifecycle Governance. Our experts are on-hand for the entire event and available to demonstrate the latest and greatest products that IBM ECM has to offer.
Want a little more? Join us during the "speed dating" meetings taking place at the break times to discuss your organization's pain points or set a meeting with our experts at your convenience. To schedule a meeting in advance of the conference, please email Mia Winn (email@example.com) with your request and availability.
You also won't want to miss our "Group Therapy" roundtable sessions in the Solution Lounge:
Wednesday, March 20 – 4:30pm: How social lifestyles are changing the way we do business with Steve Studer. Today, a great deal of content is presented in a variety of social forums on mobile devices, the desktop and the web, and businesses need to exploit that content while ensuring proper governance. Context is the key to bringing relevance, intelligence and insight to content. Teams and communities and social elements woven into analytics, governance, imaging and content and case management are what social content management is all about. Join this session for a compelling conversation about how you can take your business to a whole new level: a social business level.
Thursday, March 21 – 3:30pm: Document Capture in a Multichannel World with Steve Kaye. Explore the new requirements of Capture and learn new strategies for delighting your customers.
Mia Winn 270001U2F7 firstname.lastname@example.org 1,668 Visits
Today's guest post is courtesy of Campbell Roberts, World Wide Industry Director - Public Sector, Enterprise Content Management, IBM
Budgets are shrinking, and workloads are increasing. For government agencies, the pressure is on to do more work with fewer resources—and to do it faster than ever before. And yet, these agencies face a variety of challenges that keep them from improving efficiency and reducing costs. Many departments are in silos, and cross-communication is limited. Business processes are redundant and inefficient, and compliance with regulations sometimes slows things down even more.
Plus, one of the many challenges for governments is the fact that in-person collaboration—a valuable part of everyday workplace—is causing problems too. With employees making critical business decisions around the proverbial “water cooler,” valuable knowledge can get lost, and efficiency is reduced dramatically.
It’s no wonder government workers and leaders often find it a challenge to improve the efficacy of their processes. Just think about the staggering complexity of managing content across the enterprise:
Most public sector agencies have similar goals, but there are many different ways to achieve them. But regardless of the form, management is key—you need to align the right people, processes and policies in order to make every business procedure works together seamlessly.
Join IBM Content 2014 to discover how enterprise content management ECM solutions can improve efficiency and effectiveness of public sector organizations when it comes to managing content, case files and tasks. Find out how to empower government workers to do more work in a shorter period of time in order to reduce costs, regain revenue, and improve citizen satisfaction.
Ranjun Chauhan 2700019ACD email@example.com Tags:  email infosphere ecm ediscovery content 1,759 Visits
I wanted to share some resources available to you. At The Archive and eDiscovery Solution Information Center (http://publib.boulder.ibm.com/infocenter/email/v2r1m1/index.jsp) you can find product information for IBM Content Collector, IBM InfoSphere eDiscovery Manager, and IBM InfoSphere eDiscovery Analyzer. In this version of the information center, you can filter information by product, version, and repository type. In addition, there are four multimedia viewlets for conceptual introduction, including cross-product (showing how eDiscovery Manager and eDiscovery Analyzer work together):
The IBM Content Collector product has a local, installable information center where you can add eDiscovery Manager and eDiscovery Analyzer information via an updater tool.
Dave Hansen 060001WVSU firstname.lastname@example.org 2,447 Visits
Scott Blau 270004N498 email@example.com Tags:  banking blau ibmecm vendor datacap scott capture consolidation document 3,474 Visits
When I was the CEO of an independent document capture company (Datacap), I found it painful to listen to customers articulate why they were reluctant to bring in a specialty vendor for technology like document capture. "There is a lot of overhead in managing vendor relationships," is the way the discussion would often start. Datacap, being itself a relatively small company working with only a modest number of vendors, did not prepare me to be sympathetic to these concerns.
Follow me @CaptureGuru
Himangshu Baruah 2700042VN3 firstname.lastname@example.org 3,383 Visits
A question and answer blog with Cengiz Satir, Program Director, IBM ECM, and Michael Green, Senior Offering Manager, IBM Case Manager as they talk about the importance of businesses having a strategy that delivers a content and case experience independent of device or platform.
The Game Changing Experience Platform for Content and Case…from IBM
Every organization today is looking for ways to improve the overall efficiency at which they operate. In the “always on” world that we live in, it should be no surprise that businesses are looking for more than just a content user interface. They are looking for a consistent content experience that enables their entire business to interact with and manage content regardless of the browser, device, or platform . Equally important is the ability for a business to seamlessly access and manage content coming from different content sources, providing them with the ability to leverage content more broadly in solutions like case management.
Michael to Cengiz:
Q. I keep hearing this term “experience platform”, can you elaborate on what the IBM ECM team is doing in and around this strategy that is being characterized as “game changing”?
A. IBM Content Navigator is both a HTML 5 content experience and a development platform that offers organizations the flexibility to use a single out-of-the box user experience to address advanced document and content operations across desktop applications such as Microsoft Office, mobile devices including phones and tablets, and of course their web browser(s) of choice. This consistent content experience is also the vehicle that delivers a platform for developing custom applications and integrating with IBM and/or third-party solutions, hence the term “experience platform ”.
Michael to Cengiz:
Q. So Cengiz, would you say that this Content Navigator experience platform is a strategy that will help businesses realize rapid adoption for both content and business specific applications like Case?
A. Again, the key here is that IBM Content Navigator is an HTML5 content experience that also includes a set of reusable components along with a consistent modeling layer. This enables the entire ECM portfolio of products and solutions, our customers, and our partners to leverage out of the box functionality, as well as to quickly build apps that service a variety of business needs. In fact, some of the new capabilities now available as part of the latest Navigator release showcase integration points around mobile with IBM Worklight, secure file transfer with IBM QuickFile and of course case management with IBM Case Manager.
Michael to Cengiz:
Q. Before you start asking me questions about the exciting Case Manager release built on top of Content Navigator, can you elaborate further on the new mobile and secure file transfer capabilities?
A. With the latest release of Content Navigator we have updated our native iOS application for iPhone and iPad. The new app will be available shortly for download from the App Store and includes some great features, like the ability to add new documents from the camera or external apps, capture documents for batch processing via IBM Datacap, create searches for content, and now enables IBM Case Manager on your mobile device. New in this release, IBM Worklight is included with Content Navigator. Worklight provides organizations with an advanced mobile application development toolkit for creating native, HTML 5, and hybrid applications for iOS, Android, Blackberry and Windows Phone. Also shipping with Content Navigator is IBM QuickFile. This integrated secure transfer and sharing experience enables files from IBM ECM to be securely shared both inside and outside the organization by any IBM ECM user.
Cengiz to Michael.
Q. Let me turn the tables on you Michael. Can you tell me how the Content Navigator experience platform will positively impact knowledge workers using IBM Case Manager?
A. IBM Case Manager 5.2 is a mature release with a lot of new features –some of which are because it has incorporated Content Navigator as its UI framework. One of the key benefits knowledge workers will see in 5.2 is the ability to initiate real ad hoc processes using a built in tool. This will finally put the power of decision making into the hands of the decision makers, so that is a big win for knowledge workers –though not necessarily because of the incorporation of Navigator.
Mia Winn 270001U2F7 email@example.com 1,026 Visits
Guest post by David G. Caldeira, IBM Director of ECM Products and Strategy
The shift from traditional software delivery models to cloud or SaaS for some use cases has gained quite a bit of momentum over the last five years. In fact, IBM expects cloud computing to deliver $7 billion in revenue by 2015.
Traditional business applications can be complicated and expensive. Some require a team of experts to install, configure, test, run, secure, and update them. When you multiply this across dozens or hundreds of applications, it’s easy to see why even companies with the best IT departments don’t get all the applications they need.
With cloud computing, costs can be reduced pretty dramatically because you’re not managing hardware and software – the vendor does it for you. The shared infrastructure means it works like a utility: you only pay for what you need, upgrades are automatic, and scaling up or down is easy.
This week at IMPACT 2013, we’ll be demonstrating a case manager solution for SmartCloud, IBM’s enterprise-class, secure cloud technology. It’s a hosted environment for demonstration, evaluation, education, development and testing of case management solutions.
Organizations today face case management challenges that require more insight, responsiveness and collaboration. IBM Case Manager extends case management by integrating capabilities designed to help close cases efficiently with better results – in essence, to work smarter. Using enhanced and proven capabilities, advanced case management helps companies deliver better business outcomes by extracting more value out of their information -- whether that’s in a customer request, loan application, complex industry or regulatory procedure or other complex, knowledge worker-driven activities.
By automating the right processes, applying the right analysis and involving the right people, management can optimize case outcomes.
For example, UniCredit, a global banking and financial services company, wanted to take a proactive approach to crisis management and establish world-class capabilities via faster response times, a shorter decision chain, and the ability to share information with authorities and other banks. With Case Manager, UniCredit is now able to quickly simulate different scenarios of an event or combine different events in a single case from internal and external data sources. This information can be securely shared across the organization or with external parties via PC, tablet or Blackberry. As a result, the bank has been able to reduce risk, minimize liability, secure information, and capture the experience to learn and prepare for future crisis.
Tejon Ranch, the largest private landholding in California, is using Case Manager to maneuver contracts through the office more easily and ensure that insurance certificates are updated from more than 5,000 consultants. The company can also quickly react to access bonds for general use improvements and additional building projects. Management can easily track what’s been spent, maintain all supporting documents for those activities, and be ready to take advantage of the best opportunity to exercise future bonds
This latest release of Case Manager is part of IBM's overall strategy to deliver advanced case management solutions that unify information, processes and people within many industries to handle their critical business caseloads more effectively. You can see a preview of Case Manager on SmartCloud and other Smarter Content solutions in action at Booth SP-6 in the Smarter Process zone.
Mia Winn 270001U2F7 firstname.lastname@example.org Tags:  group iod content cm8 manager iod2013 user 3,623 Visits
The CM8 User Group is pleased to invite you to a meeting for CM8 users on November 5 during the IOD conference. Meet us in Tropics B to hear from CM8 users and share your own experiences. For the first time ever, this session will be simultaneously broadcast online! Even if you can't join us in person, we'd love to have you attend our web session!
The goals of the CM8 User Group are: To allow CM8 customers to "share & network" their install/success stories and to learn how to "achieve greater business value" from their CM8 investments.
Hosted by Bridget Klare - Kroger Company, we'll cover a comprehensive agenda, including:
Whether in person at IOD or via the webcast, you won't want to miss this event! If you're attending IOD, there's no need to RSVP – join us in conference room Tropics B at 10am.
When: Tuesday, November 5, 2013 10:00am – 12:15pm PT
Where: Mandalay Bay Convention Center, Tropics B
Alternate Location: online: https://ecmibm.webex.com/ecmibm/onstage/g.php?t=a&d=590784326
Albert Brown 27000109CH email@example.com Tags:  interoperability standards web rest cmis services 1,966 Visits
This has been a very good three weeks for Content Management Interoperability Services specification. During this time, IBM has released a tech preview supporting the Public Review draft version (.7), OASIS has announced the Public Review for CMIS, and Oracle and SharePoint both discussed and announced support for CMIS at their annual conferences.
We are looking forward to CMIS 1.0 being complete and the interoperability it will bring across the vendors such as SharePoint on top of IBM ECM repositories as well as better connectivity with SAP Business Applications that want to leverage content.
We will keep you posted on how this effort progresses as well as the new opportunities it opens up. In the interim, please check out the specification and think about how this can help you in managing your information needs across your organization.
Mia Winn 270001U2F7 firstname.lastname@example.org Tags:  social cmis content enterprise ecm business management 3,288 Visits
As your organization creates more social, mobile, and content-centric applications the amount of content to be shared and managed can be a little scary. Not only do you need to ensure that the data is available and usable, but you'll need a solid governance plan and security protocol. But where do you begin?
Cengiz Satir, program director for IBM Enterprise Content Management believes that Content Management Interoperability Services (CMIS) is the answer. CMIS addresses the challenges of content that needs to be shared across repositories and systems while improving operational efficiencies. He agrees with AIIM president John Mancini who says "CMIS is a standard whose time has come."
Mr. Satir has written a white paper covering CMIS "Content Management Interoperability Services, A Social and Content-Centric Wave" that is available by clicking this link. In it, you will find information about how to cut costs and enhance productivity through the use of metadata taken directly from social and mobile applications. Learn how to avoid reliance on inflexible, proprietary ECM solutions, as well as using web 2.0 technologies to drive more informed decision making.
If you will be attending the AIIM Conference in
Good attendance at the CMOD related sessions this year. Here is a quick review of the topics covered:
Customer led sessions
IBM led sessions
What topics would you like to see covered at future events?
Mia Winn 270001U2F7 email@example.com Tags:  ecm event management content connect social 1 Comment 5,567 Visits
Still finalizing your plans for Connect 2013? We've got a few sessions that I think will interest you – be sure to add these to your calendar! These are excellent opportunities for you to pose your questions to our subject matter and industry experts, along with some IBM ECM customers.
Interested in meeting with ECM executives? We've got you covered! Click here to request a meeting with either Doug Hunt, ECM Business Leader, Ken Bisconti, Vice President ECM Products and Strategy, or Carol Taylor, WW Sales Leader for Social Content Management.
We also invite you to find us in the exhibit hall at IBM booth 23 – stop by for a demo of what Social Content Management can do for your organization!
Monday, January 28
11am (Swan Hotel, room 1,2): Genworth Financial, Work Smarter, Not Harder, presented by Tim Perry, CTO of Genworth Financial
Tuesday, January 29
10am (Swan Hotel, room 9,10): Slumberland Furniture: Using IBM Software to Deliver Consistently Superior Customer Experiences, presented by Jamie Page, Director, Slumberland Furniture
11:15am (Swan Hotel, Pelican 1,2): Living Social, Its Not Just About the Conversations and Topics, a panel discussion of experts, including Joe Shepley, Doculabs, Larry Hawes, Dow Brook Advisory Services, Cengiz Satir, IBM, and Steve Studer, IBM
1:30pm (Dolphin Hotel, S. Hemisphere IV, V): Content & Social Ignites Context: IBM’s Content Platform of Engagement, presented by Tim Perry, CTO of Genworth Financial, Doug Hunt, IBM ECM Business Leader, and Ken Bisconti, Vice President of IBM ECM Products and Strategy
5:30pm (Dolphin Hotel, S. Hemisphere I): Ignite business performance in real-time with social collaboration, mobile and content, presented by Ian Story, IBM and Steve Studer, IBM
Wednesday, January 30
10am (Swan Hotel, room 4): Reduce, Reuse, and Recycle Corporate Content, presented by Maig Worel, IBM
1:30pm (Swan Hotel, Mockingbird 1,2): Improving your Information Economics with Complete Lifecycle Governance, presented by Mark Martin, IBM
Thursday, January 31
7am (Swan Hotel, Toucan 1): Archiving and de-duplicating Email, Files, and Social Content, presented by Cengiz Satir, IBM
Stay Social with us during the show #IBMConnect – @IBM_ECM @csatir @kbisconti @SteveStuder
Hello, my name is Juliette Paquin – Julie for short. I will be taking over for my colleague, Randy Wilcox in contributing to this blog from the ECM Lab Services point of view. Lucky for us, Randy will continue to share his expertise within the community, but will be changing the focus of his blog to cover Text Analytics and ECM.
A little bit about myself, I have over 24 years of experience in IT application development and consulting, with more than half of my career spent working within ECM. Since joining IBM in 1997, I’ve held a number of roles across 2 divisions, working first in Global Business Services and now in Software Group Lab Services. I’ve helped customers across many industries to define ECM solutions to fit their needs, and I’ve helped IBMers define repeatable offerings to assist customers in implementing ECM software.
Content management solutions are so much more than just the technology. Don’t get me wrong, we could do nothing without the underlying ECM platform. I know from many years of experience, however, that it takes so much more to be successful. I intend to discuss some of the supporting activities for ECM deployment and some of the considerations for how to complete the implementation.
In chatting with Randy, I know that he did not get a chance to complete his multi-part series on ECM Shared Services. I intend to work with Randy to get that series completed so that none of you are left hanging (I know you’ve been on the edge of your seats!). Look for Part 3 to be available shortly.
If you're attending IOD 2013, you won't want to miss the Content Analytics track. Julie Vaccaro, Sr. Product Marketing Manager, has highlighted some of the can't-miss sessions during the conference, including:
Don't forget to mark your Conference Planner with these great sessions.
Himangshu Baruah 2700042VN3 firstname.lastname@example.org Tags:  bpm ibm_case_manager smarter_process acm ibm_bpm 2,024 Visits
Guest blog by Michael Green, Offering lead - IBM Case Manager
How much easier it all would be if all software products fit into nicely differentiated boxes. Software, however, is infinitely flexible and resists being tightly categorized. Certainly that is the case when you try to differentiate IBM BPM from Case Manager. Both deal with aspects of process management; both can move information in a choreographed way around an organization; both include people and processes in their process flows and have ways do deal with exceptions processing. Is there anyway to clearly differentiate the two?
Speaking in Japan this week, Allan Takatsuka, the ICM World Wide Technical Lead, tried to articulate such a differentiator. He noted that when processes included a significant amount of content - specifically unstructured or document based content - and needed people to act on that content - then the content oriented process controls and tools in IBM Case Manager clearly differentiated that offering from IBM BPM. Allan noted that while there were other aspects of case management that one or the other product could demonstrate rival capability - software being what it is - in the area of content it was clear that IBM Case Manager was the better option.
From the point of view of IBM Case Manager I can certainly argue that there are other areas of differentiation, but Allen’s point is well taken. The ability to deal with multiple document types, to allow editing and audit control of all documents actions – who read, edited, signed – and when they did so – certainly differentiate IBM ECM products from all other offerings. The ability for documents to be understood, initiate discrete process tasks, and automatically create contextual audit trails that include the case documents with all the process steps, is a unique feature in IBM Case Manager. So while perfect worlds do not exist, focusing on content based process flows as a way to differentiate Case Manager from IBM BPM is at a minimum a good – clear – place to start.
Join us for Content in Motion: ECM UserNet 2012! You can join a broad spectrum of business, legal and IT professionals focused on maximizing their content to drive business results. In addition, industry experts from IBM, its clients and its important solution provider community will share the latest enterprise content management (ECM) tools, strategies, methods and success stories.
Content in Motion includes three tracks designed to meet the needs of seasoned ECM veterans and new recruits alike:
Sign up for these local events at no cost. We will be in a city near you soon!
More cities coming soon:
Invite your colleagues and join us! With more than 25 years of history, this event excels in helping you understand how you can use ECM to extract and preserve the value of your content.
Mia Winn 270001U2F7 email@example.com 1,278 Visits
After last week's successful event in Atlanta, we are tightening our laces and marching on to the next stop in the AIIM Content Management Boot Camp series! We'll be in Toronto, ON on October 18th. Have you enrolled yet? If not, then hup to!
The boot camp events are a fast and efficient way to get your team up-to-speed on why having an information strategy is so important and the challenges that every new recruit faces in the process. Network with your peers to learn effective solutions and real-world experience. Bring your team and strategize together to develop a plan customized to your unique business needs.
This seminar is FREE and association membership is not required to attend. So what are you waiting for? Grab your new recruits and report for duty! http://www.aiim.org/Events/Seminars/Schedule/Toronto-ON-2011
IBM will have a table in the exhibitor's area, where you can find out more about our Advanced Case Management and Document Imaging & Capture solutions. Michael Green will also be speaking at 11:30am about using Case Manager to drive better outcomes.
See you in the mess hall!
Neil Parrott 270000X1HX firstname.lastname@example.org Tags:  cold report_manager ondemand cmod 1,724 Visits
Content Manager OnDemand will be broadly represented at IOD this year. The team and I look forward to seeing you there.
The Expo opens 6pm Sunday Oct 25th and will remain open throughout the event. IBM Content Manager OnDemand will be featured at Booth 806 - in the mini theater, and at a demo pedestal with IBM Content Manager.
IBM Content Manager OnDemand Update
Time: Mon, 26/Oct, 02:45 PM - 03:45 PM
Information about this and other CMOD sessions is available at the IBM Information On Demand 2009 conference website
ODUG (OnDemand Users Group)
The OnDemand User Group is sponsoring an event just for OnDemand users on Thursday, Oct. 29 from 9:00 a.m. to 1:00 pm. Greg Felderman will be presenting the OnDemand roadmap and will moderate a Q&A session. The session number is UGM-3882. It will be located in the Jasmine F conference room.
See the ODUG website for more information - http://odusergroup.org/
Now that P8 4.5.1 has GA'd, here's another big information deliverable -- customized installation documentation.
Basically, we've heard loud and clear from you, our customers that about 1/3 of the two main installation documents (Plan and Prepare Your Environment for IBM FileNet P8 and IBM FileNet P8 Platform Installation and Upgrade Guide) apply to your environment. During this release, we converted the source to XML DITA and applied metadata so that we can produce shortened PDFs of the documentation based on specific metadata values, such as: operating system, application server, database, LDAP server, and so forth.
We've pre-built 18 different combination's that we think best match what you are using:
Himangshu Baruah 2700042VN3 email@example.com 765 Visits
Join the IBM ECM today (May 21) at Smarter Commerce Global Summit, Nashville 2013 where you will have the opportunity to learn how IBM ECM software enables an organization to make better decisions, faster. Featured ECM presentations for Day 1 includes:
Himangshu Baruah 2700042VN3 firstname.lastname@example.org 650 Visits
Join the IBM ECM today (May 22) at Smarter Commerce Global Summit, Nashville 2013 where you will have the opportunity to learn how IBM ECM software enables an organization to make better decisions, faster. Featured ECM presentations for Day 2 includes:
Himangshu Baruah 2700042VN3 email@example.com 997 Visits
Join the IBM ECM session today (May 23) at Smarter Commerce Global Summit, Nashville 2013 where you will have the opportunity to learn how IBM ECM software enables an organization to make better decisions, faster. Featured ECM presentation for Day 3 includes:
Mia Winn 270001U2F7 firstname.lastname@example.org 2,004 Visits
IBM Connect 2014 is almost here again – are you ready? Now is the time to start planning your schedule (using the Session Preview Tool you can build a plan and save or print it – or even email the info to your colleagues). If you're an ECM practitioner, there's a lot going for you to take advantage of. Below is a list of sessions that you'll want to add to your calendar.
And don't forget to visit the ECM pedestal inside the Solution Expo! As always, our product experts will be on-hand to provide a demo of the latest product updates and help you find exactly what you're looking for to take your content management strategy to the next level: social!
If you are interested in booking a one-on-one meeting with our executives, please act quickly as space is limited. Your request can be submitted directly to your IBM representative, but if you need help please contact me directly email@example.com
I look forward to seeing you there!
Mia Winn 270001U2F7 firstname.lastname@example.org Tags:  ecm icpa healthcare datacap acm events capture himss 3,008 Visits
HIMSS is only a few days away – have you finished planning your schedule? IBM has so much to choose from that we hope you'll include us in your plans! ECM has some fantastic things to offer your organization and we're proud to demonstrate these abilities to you at pedestals 10 and 13 of the IBM booth.
Solutions for Care Coordination – pedestal 10
Learn how Intelligent Care Delivery Analytics (ICDA) Portal capabilities can help your organization:
• Multi-factorial patient characteristics and risk factor analysis used to predict disease risk
• Comprehensive patient similarity analytics for treatment comparison and effectiveness across similarity cohorts
• Personalized patient/physician matching with outcomes based predictive modeling
• Care services utilization analysis, and unexpected pattern detection
• Packaged to allow standalone use, with a current Business Intelligence platform or as an integrated capability in IBM’s care coordination platform
The Advanced Case Management (ACM) team will walk you through a basic "day in the life" of a Care Coordinator. Beginning with an "at risk" patient and will demonstrate how a care plan is created, shared, and how important tasks and updates can be made. Care plan details include medication updates, adding team members, and making appointments.
Discover Clinical and Operational Insights – pedestal 13
IBM Content and Predictive Analytics for Healthcare (ICPA) is the first Ready for Watson solution and is synergistic to IBM Case Manager and IBM Datacap. Together, these offerings help accelerate the delivery of low cost, accountable care by revealing clinical and operational insights.
Visit pedestal 13 to see demonstrations of three ECM offerings, ICPA, Datacap and Advanced Case Manager, work together to:
• Derive insights for action in ways not previously possible
• Combine unstructured and structured information for more informed bossiness intelligence
• Support analysis and visualization of unstructured content
• Enable care providers, executives and knowledge workers to Interact with information
• Integrate with other systems like Cognos, Data Warehouse, MDM and the Healthcare Data Model
• Convert paper, fax, and electronic attachments to digital files
• Use Datacap Taskmaster Flex to visually separate single and multiple page documents
• Data is compared against Business Rules to assure data accuracy
• Help clients target preventative care measures
• Prepare organizations to Be Ready for Watson
• Discover insights for more informed hypothesis
Mia Winn 270001U2F7 email@example.com Tags:  acm bpm event ecm conference tradeshow impact 2,291 Visits
Having a great time at Impact? We are too and we have a few more items for you to add to your schedule (using the online agenda builder, of course!).
Be sure to visit IBM ECM at pedestal BD-4, where you can learn more about Advanced Case Management and Business Process Management through demonstrations and engaging with our experts.
Looking for more info? We've got that covered, too.
* 10:45am: 2052A : Roundtable: Discussion on Implementing Case Management with BPM (Venetian - San Polo 3504)
* 5:15pm: 2606A : Better Together: Smarter Work with IBM BPM, Case Management and Content Management (Venetian - Lando 4303)
* 1:30pm: 2052B : Roundtable: Discussion on Implementing Case Management with BPM (Venetian - San Polo 3504)
*1:30pm: Inner Circle 4402A, IBM BPM Technology Future Directions (Veronese 2406)
* 3:15pm: Inner Circle 1629A, The Evolution of Advanced Case Management and Business Process Management (Veronese 2403)
* 1:30pm: Inner Circle 1452A, Integrating Decision Management in Case Based Solutions (Veronese 2401)
* 3:15pm: 2052C : Roundtable: Discussion on Implementing Case Management with BPM (Venetian - San Polo 3504)
* 10:45am: 2052D : Roundtable: Discussion on Implementing Case Management with BPM (Venetian - San Polo 3504)
* 3:15pm: Inner Circle 1452B, Integrating Decision Management in Case Based Solutions (Veronese 2401)
* 3:15pm: Inner Circle 4402B, IBM BPM Technology Future Directions (Veronese 2403)
* 4:45pm: 2052E : Roundtable: Discussion on Implementing Case Management with BPM (Venetian - San Polo 3504)
Will you be attending Lotusphere 2010? We will! Come visit IBM ECM in the IBM area in the Product Showcase at pedestal number 17.
We'll also be scheduling one-on-one meetings to address your individual questions. Meet with our experts and executives during your available time during the show. Interested? Stop by the pedestal during the product showcase hours or email Mia Winn to schedule a meeting in advance.
Don't forget to add our ECM speakers to your Lotusphere agenda!
On Tuesday, January 19 at 10am, Cengiz Satir will be presenting "Collaborative and Web Content Meet ECM" in the SW Mockingbird room. Ken Bisconti, Vice President, Enterprise Content Management Products & Strategy, will be presenting a session "The Intersection of Collaboration and Enterprise Content Management" at 10am on Wednesday, January 20 (location: SW 1-2).
We also suggest these sessions:
Sunday, January 17
4:00pm, “We've Got Collaboration Under Control: IBM Lotus Quickr in Action” presented by John Schumacher and Mustansir (Miki) Banatwala (location: DL S. Hemisphere III)
Monday, January 18
1:00pm, “Maximizing "Linked Value": Integrating and Extending Social Collaboration, IBM Websphere Portal, Real Time Collaboration and ECM” presented by Thomas Schaeck and Miguel Estrada (location: SW 3-4)
2:15pm, "IBM Lotus Web Content Management Technical Deep Dive" presented by Stefan Hepper and Eric Morentin (location: DL S. Hemisphere IV-V)
2:15pm, “IBM Lotus Quickr Domino 8.5 Sneak Preview” presented by David Kajmo and Art Thomas (location: SW 7-10)
5:00pm, “IBM Lotus Quickr Domino 8.5 Sneak Preview” presented by David Kajmo and Art Thomas (location: DL S. Hemisphere III)
Tuesday, January 19
1:30pm, "IBM Lotus Web Content Management Technical Deep Dive" presented by Stefan Hepper and Eric Morentin (location: DL S. Hemisphere IV-V)
Wednesday, January 20
8:30am, “IBM Lotus Quickr Services for J2EE” presented by Marc Pagnier and Jon Brunn location: SW 3-4
Thursday, January 21
8:30am, “IBM Lotus Quickr ECM Integration” presented by Dan McPherson and David Kajmo (location: DL S. Hemisphere II)
See you at the show!
Neil Parrott 270000X1HX firstname.lastname@example.org Tags:  erm manager eos report support cmod ondemand cold 2,512 Visits
A key challenge with a mature market leading product like Content Manager OnDemand (CMOD) is encouraging customers to upgrade from a perfectly functional older version - to the latest version.
New features and capabilities may not be enough to entice some customers to move. Laggards may not pay attention until the need to place a support call arises - only to discover that the end of support date for their particular version has already passed.
Juliette Paquin 11000075R6 email@example.com Tags:  shared services coe cc staffing ecm 3,823 Visits
In Part 2, Randy spoke of the process to identify ECM CC services packages and tiers. During that exercise the services were prioritized based on the project pipe line when the services will be needed. In this part, I will focus on developing a staffing plan to deliver and support the planned services and projects. There are a number of activities that must be understood to develop a well thought out staffing plan. First the organization needs to establish a project concurrency capacity objective. The number of concurrent projects will determine the number of resources and skills mix needed to deploy solution leveraging the ECM CC Community services.
Once the number of concurrent projects is determined, then the information gathered in the Evaluate Current State step of the roadmap can be used to define an organization leveraging many of the ECM skills that currently exist in the organization. A plan is defined to address the skill gaps and take into account the prioritization of the projects in the pipeline, as well as the concurrency objectives when determining a timeline and the immediacy of filling the gaps. Once the timeline and immediacy is understood, the plan would outline the approach to fill both short term and long term gaps. For some skills it may involve contract resources to address immediate needs while leveraging those resources in a mentoring capacity.
Here is an example of the impact of the number of concurrent ECM enabled projects on the staffing of an ECM CC.
In this example, an IBM ECM CC modeled customer looked back at the projects they deployed over a year and determined the average number of hours by role. They also determined an average elapse time of the projects, which was 3½ months for an ECM engagement for the given year. With that information they determined that if they started 1 new project per month that it should average 3½ projects being managed in a given month. In the above chart you can see the impact this organization saw when managing 3½ projects concurrently and the impact if more projects are introduced on a monthly bases. This analysis helps them to determine staffing needs given the amount of work that the steering committee had established as guidelines.
The next part in this series will discuss developing an ECM CC Engagement Process. This is one of the Best Practices and Standards that needs to be developed to guide ECM Solution delivery and helps the organization to take full advantage of the benefits of having an ECM CC.
In the meantime, please feel free to leave feedback or suggest topics that you'd like me to explore. Love to hear from you!
Neil Parrott 270000X1HX firstname.lastname@example.org Tags:  report_manager ondemand cold 4 Comments 4,381 Visits
Hello, and welcome to this inaugural post with the aim of discussing Enterprise Report Management (ERM) related topics. Please look elsewhere for discussions about enterprise risk management or enhanced remote mirroring.
ERM is not new, the technology has been around for over 20 years with products like IBM Content Manager OnDemand, IBM FileNet COLD, IBM FileNet Report Manager, and IBM Report Management and Distribution System.
During this time many organizations have woven ERM applications into the backbone of their businesses to manage the storage and access of formatted high volume computer output and reports in support of customer service and, more recently, customer self service.
Other applications include online check storage and retrieval. If your internet banking application allows you to view your checks online, chances are they are being stored in an IBM Content Manager OnDemand system.
Historically ERM has been viewed as a standalone application. But within the past 3-4 years, ERM products have been increasingly integrated with other ECM products to support content, records and business process management applications. Not surprisingly, leading analysts now track ERM as a subcomponent of the Enterprise Content Management (ECM) market.
I look forward to discussing the use of ERM within the broader ECM community and beyond. Here’s looking forward to the next 20 years.
Mia Winn 270001U2F7 email@example.com Tags:  iod conference insight registration ecm discount 1,637 Visits
More than ever, data is the basis of competitive advantage, and now is the time to put that advantage into action.
Register to attend IBM Insight 2014, October 26 – 30, in Las Vegas, Nevada. Discover innovative technologies, tools and best practices to help you gain deeper insights into big data and analytics.
At IBM Insight, you will have unprecedented access to over 13,000 industry experts, thought leaders and developers from around the world in more than 1,500 deep-dive sessions and 120 hands-on labs. You’ll get to learn in technical sessions, lightning talks, product overviews, test drives, traditional labs and informal networking opportunities with other developers. IBM and IBM Business Partners will showcase the latest solutions that can help you transform your business.
It’s no longer just about information; it’s about what information can do for you—provide insight into your clients, your competitors and your future.
Himangshu Baruah 2700042VN3 firstname.lastname@example.org 1,454 Visits
Guest Blog by Michael Green - Offering lead, IBM Case Manager
Momentum is a product of the mass and velocity of an object. When something grows in size and in speed it gains momentum. With its feature rich 5.2 release in September of this year, and its increasing number of new customers, partner solutions and implementations, IBM Case Manager is gaining significant momentum in the ACM marketplace.
It is well known that IBM ECM is clearly the ECM market leader with over 2000 customers, but what is less understood is the market momentum of IBM Case Manager. Starting at zero less than three years ago ICM now has several hundred customers and over twenty proven partner solutions, while customer success stories increase month over month. Customers are increasingly reaping the benefits of empowering their knowledge workers and are using the advanced features of ICM to help them make informed, consistent decisions to affect positive case resolutions.
While growing speed of customer adoption is one aspect ICM’s product momentum, the new 5.2 release adds significant mass to its equation. ICM 5.2 is the most mature, feature rich case offering in ICM’s history. Building on the concept of empowering the knowledge worker, ICM 5.2 adds real ad hoc processing to complement its ability to divide processes into discrete tasks. By so doing it enables knowledge workers to be in control of their case files while empowering them with both predefined and ad hoc process management. 5.2 also provides a tighter relationship with information by leveraging the new Content Navigator Experience Framework as its UI component. This provides a developmentally stable platform, better visual design tools and superior document management capabilities. Equally, the analytics story in ICM 5.2 is augmented by the new Case Visualizer capability, allowing users to graphically track case progression and, leveraging Navigator, tighter integration with BI tools like Cognos BI through its HTML 5 technology.
And if this was not enough, ICM 5.2 has a truly mobile client interface, allowing users to download the ICM App from the Apple App Store to enabling case updates, downloads and collaboration for remote users.
The real momentum with IBM Case Manager 5.2 however, is at the level of the knowledge worker. Increasingly enterprises around the world are using ICM solutions provided by IBM Partners to enable their knowledge workers with access to the right information, the relevant documents, the power to make decisions and to use discrete process management to drive those decisions to positive outcomes. Leveraging this market velocity with its mass of new features makes ICM 5.2 a must see.
Scott Blau 270004N498 email@example.com Tags:  blau bank experience iphone scott branch smart-phone #ibmecm document #datacap customer capture ocr 3,770 Visits
Document capture improves customers' experience at the bank
I've recently worked with one of our banking customers in Europe. When I first met with them a year and a half ago, they were determined to improve their customers' in-branch experience, particularly when the customer would come in for a paper document-related transaction (as opposed to simply depositing or removing money).
Before Datacap, the customer would sit with a bank officer who would review the documents for completeness, thank them, and instruct them to come back the next day. Then the officer would type content from the documents into the relevant bank system, as well as faxing or sending the physical documents to a central location.
Now the process has been revolutionized. The paper documents are still there, the customer is still sitting with the bank officer, but once the officer takes a quick look at the document, they drop them into a document scanner at their desk. Then they wait (see my blog about that wait and why it is important and a challenge!). The goal is a turn around time of around 15 seconds, but at peak times it might take a minute.
While the bank officer and the customer are having a quick chat, a lot is happening in the background:
- document images are sent from the branch to central servers
- OCR and ICR, document classification, image enhancement, data validations all take place
- the results are sent back to the branch
Then the officer can review the electronic document, sign off and complete the transaction.
Accuracy is improved because the software will flag problem fields for review. So the bank officer looks only at fields with suspected problems. Worse case scenario: they review every field and it takes as long as it would to do manually. Either way, accuracy is improved because you have one pass of automated data entry and one pass of review by an experienced human.
Fast and accurate transaction make for happier customers
Document capture helps make sure the customer's high expectations are speedily met, so they can leave feeling good and maybe even with some additional money in their pocket! Happier customers make for happier banks who can more easily acquire new customers more easily and retain their existing ones.
For ongoing insights follow me on Twitter @CaptureGuru.
Himangshu Baruah 2700042VN3 firstname.lastname@example.org Tags:  ibm_case_manager acm impact_2013 ecm 2,043 Visits
IBM Case Manager (ICM) shares with IBM BPM the ability to design a case workflow and build business rules to automate certain aspects of that workflow. However, there are a number of ways that ICM differs from IBM BPM in respect to how it handles the requirements of a case vs a normal process flow.
The first is in regards to how ICM understands process flows. Unlike normal workflows, which have defined start and end point, in cases the outcome is unknown. Is the compensation claim going to be settled next week, or if the claim does last a long time, the steps needed will be different. It is because of these unknowns that ICM has adopted a flexible process mechanism based on process fragments or 'tasks'. These break the process up into discrete actions and allow the caseworker the ability to decide which task should be undertaken when. Some tasks may never undertaken for a specific case, others may be mandatory for all cases, but the deciding power is based on the decision of the caseworker.
The second involves analytics or what we call 'decision support services'. This is the ability to expand on what the worker already knows, their experience and training, by providing specific analytical tools to help them make more informed decisions. ICM includes the capability to do analysis on all other similar case files, using content analytics, to find commonalities and help in making decisions more normalised.
The third differentiator involves content. IBM BPM supports the CMIS standard for content federation. This enables it to choreograph content based processes. The difference with ICM however, is that it also enables something we call 'active content' and supports all content standards, not just CMIS. ICM works with the document metadata to understand what the document is, which case it is a part of, and then automatically move it to move to the next step in the process flow. Active content also tracks each time a document is opened, who opened it, what changes were made, and what were the next steps taken as a result of that review.
Mia Winn 270001U2F7 email@example.com Tags:  aiim content ecm social management business 4,372 Visits
If the word "social" brings to mind the teenagers in your life endlessly Twittering and updating Facebook, you might be hesitant to tell your employees to go forth and Be Social. But before you imagine a doom-and-gloom scenario of all of your employees blogging cat pictures, consider the benefits of social technologies.
Social spaces include – but are not limited to – external sites like Facebook or LinkedIn. Your organization might be more social than you think! Consider spaces like Team Rooms, collaboration spaces, or wikis – those social spaces encourage interaction and generate valuable content and knowledge. Your organization can collaborate more efficiently – what took minutes or hours can now take seconds to find using social collaboration tools, which can be established to share information internally, externally, or both.
But how do I ensure that my organization doesn't end up with a mire of too many wikis, blogs, etc. and end up losing track of my content? It's important to formalize a social content strategy, much like your existing content management strategies. You'll want to be sure that you're saving the right things at the right time and ensuring that data is properly stored and managed.
The Association for Information and Image Management (AIIM) created a white paper called "Managing Social Content – to maximize value and minimize risk" (click the link to download) that is an excellent starting point for any organization trying to determine "how social should I be?" The paper explores topics such as the benefits of social business, the growing importance of recording interactions from social business applications, current models for social content management, functional requirements for a social content management system, and more.
If you will be attending the AIIM Conference in
Mia Winn 270001U2F7 firstname.lastname@example.org Tags:  filenet enterprise-content-manage... document enterprise e-forms content advanced capture ecm imaging navigator management 1,803 Visits
Join us at IBMECMblog.com for a guest post from Dan Bigos, IBM Market Segment Manager, ECM Industry Strategy
Increasing workforce transformations and regulatory requirements are making companies to look towards employee records management solutions. Significant amount of employee related information is stored as employee documents throughout an employee’s tenure in an organization. These documents range from recruitment documents, on-boarding forms, emergency notification forms, performance appraisals to separation checklists. There is a clear distinction on what should be stored as employee records and what not. The Society for Human Resource Management provides guidance on the types of records that should [not] be included in personnel files and the record type and variety vary by industry. The challenge is to efficiently capture, process and retain relevant employee records so that they may be easily, securely accessed by authorized personnel.
Despite the proliferation of digital technologies, a remarkable volume of current and historical employee records are stored in file cabinets and banker’s boxes. Inherent costs and risks include accurately capturing employee data, copying, mailing, mis-filing, security, and potential loss of sensitive employee documents.
Mia Winn 270001U2F7 email@example.com 1,823 Visits
I wanted to share with you some of the highlights of IBM's presence at the show and offer to arrange a private meeting with our executives to discuss your priorities and/or set up a custom tour of our booth. The theme for this year's HIMSS 2012 event is "Linking People." How do you accomplish that? By redefining value and success in healthcare.
Join IBM in
In our booth, we will feature a variety of solution areas including:
· IBM Watson in Healthcare
· Predictive Analytics for Healthcare Solution
· IT Foundations for Digital Hospitals
· Information Management and Governance to Drive Analytics
· Innovative Patient Engagement Solution
· Healthcare Analytics Solutions
· Healthcare Process Transformational Solutions
· Integrated Performance Platform Solution
· Analytics for Researchers
· Care Delivery Coordination Solution
· Smarter Commerce Solutions
· Social Business Solutions
IBM will also demonstrate our strong commitment to open standards with a demo in the HIMSS 2012 Interoperability Showcase.
Please be sure to join IBM and our clients during our many speaking sessions throughout the week!
CHIME CIO Forum: Monday, February 20, 11:00-12:00
HIT Powered Patient-Centered Medical Home: The Foundation for Meaningful Connections
Paul Grundy Keynoting
Workshop: Monday, February 20, 8:00 - 4:00
Unlocking Tomorrow’s Forecast Today: Driving Healthcare Decisions through Intelligence
Speaker: Cindy L. McKinney and Quimby Kaizer
Location: Marco Polo 706
Workshop: Monday, February 20, 8:00 - 4:00
Health IT 101: An Introduction to Healthcare and IT Enabling Technologies
Speakers: Marion J. Ball and Karen J. Ondo , FHIMSS Executive Vice President, KLAS Enterprises, LLC
Location: Marco Polo 806
Conference Session: Tuesday, February 21, 11:00 - 12:00
Watson: The Innovative Approach to Business Intelligence
Speakers: Marty Kohn and Cindy McKinney
Location: Delfino 4002 and 4102
Meet the Expert Session: Tuesday, February 21, 3:00 - 3:30
Clinical and Business Intelligence Knowledge Center
Speaker: Marty Kohn
IBM Booth Presentation: Wednesday, February 22, 4:00 - 4:45
Come celebrate IBM Watson at work one year later! Join the excitement in IBM booth #1634.
Conference Session: Thursday, February 23, 1:00 – 2:00
eHealth’s Pivotal Role in Healthcare Transformation; a Global Perspective
Speakers: Sue Hyatt, HYATT DIO, and
Location: Marcello 4502
We are happy to arrange some private time during the conference for a meeting or tour of our IBM booth. To make arrangements before the show, please contact me. Please join in the discussion on the Smarter Healthcare Group on LinkedIn, follow us on Twitter www.twitter.com/IBMHealthcare #ibmhimss and view our videos at http://www.youtube.com/ibmhealthcare.
Himangshu Baruah 2700042VN3 firstname.lastname@example.org 1,521 Visits
Guest Blog: Dave Perman , Sr. Product Manager - IBM
For IBM Case Manager’s design, development and offering teams, Friday, September 13th was a very good day. After a year of hard work by IBMers that span the globe, it was the day that the forth major release of the product, version 5.2, was available for worldwide download.
ICM 5.2 contains major enhancements requested by our partners and customers.
It starts with its support for the unified Content Platform Engine 5.2 that offers greater architectural simplicity in addition to performance. This platform release also included capabilities needed to support several new ICM 5.2 features.
A new ICM web based administrative client, modeled after the platform’s ACCE counterpart, makes tasks like configuration and import/export much easier and accessible right from your browser.
Case Builder also got its share of new features. From its integrated solution page designer, to a new data layout editor that lets you design rich form like views to display your case properties, to an integrated rules designer that has case property awareness, and finally to a completely rewritten task step editor that is significantly faster and easier to use. By being part of Case Builder, artifacts from these components are now included in the solution package and automatically deployed along with everything else, saving you time and many manual steps.
The final piece to the ICM 5.2 puzzle is the completely new Case Client. Now built on top of ECM’s popular Content Navigator framework, the client gains performance, visual consistency and behaviors with the other ECM apps like Content Navigator, and a bunch of new features such as Case Visualizer that gives case workers a complete view of what is happening with their cases. You can even combine other Navigator features into a single desktop along with the Case Client for those users who want quick access to each.
Customers and partners who were involved in the release’s design have praised its architectural streamlining, its enhanced customization and configuration, its alignment with a common, standards based UI framework, and its ability to empower end user to handle case style solutions faster and more efficiently.
For us on the design and development teams, we will enjoy the moment, catch a well deserved breath and then start the process all over again. For the rest of you, check out IBM.com and developerWorks for more details on IBM Case Manager 5.2. We think you will like what you see.
IBM Case Manager V5.1 is now available, with many new features, including support for IBM Content Manager Enterprise Edition repositories, IBM Business Process Manager, and external data sources. Also updated is the IBM Case Manager infocenter, with information about how to use the new integration features, planning and upgrade roadmaps, and a tutorial for creating custom widgets. Read all about what's new in IBM Case Manager V5.1: http://publib.boulder.ibm.com/infocenter/casemgmt/v5r1m0/topic/com.ibm.casemgmt.installing.doc/acmov008.htm.
Also new: the IBM ECM Application Center, an IBM developerWorks community that provides additional information for and from IBM business partners and developers. Share your experiences and solutions, ask questions, get answers.
Mia Winn 270001U2F7 email@example.com 1,433 Visits
Our next CMOD Workshop in Boulder, CO is almost here – has your team registered? This is a FREE event, but space is limited, so register today! (And don’t forget that there are more events coming soon in Costa Mesa, CA and Chicago, IL)
April 23 – 25, 2014
IBM Office: 6300 Diagonal Pkwy, Boulder, CO 80301
Wednesday, April 23
Thursday, April 24
Friday, April 25
Mia Winn 270001U2F7 firstname.lastname@example.org 1,571 Visits
We are excited to announce that IBM has planned several Content Manager OnDemand workshops coming to a city near you! Whether you’re brand new to Content Manager OnDemand (CMOD), an experienced professional, or considering migrating from an older repository you won’t want to miss these special three-day events.
Our CMOD Development teams and Subject Matter Experts will be on-hand to present the latest offerings, covering all platforms. These sessions are offered free of charge, so register your team today.
The final agenda is being built now; stay tuned for more details.
Session highlights include:
· Why your organization needs Content Manager OnDemand
· What’s new in Content Manager OnDemand Version 9
· Content Manager OnDemand Trends, Direction and Futures
· Content Manager OnDemand Architecture
· Content Manager OnDemand Best Practices
· Content Manager OnDemand Report Mining Capabilities
· Content Manager OnDemand Report Distribution Capabilities
· Content Manager OnDemand Enhanced Retention Management
· Content Manager OnDemand Full Text Index and Search
· Content Manager OnDemand PDF Indexing
· Content Manager OnDemand XML Capabilities
· Content Manager OnDemand Transforms
· Content Manager OnDemand and DataCap Capture
· Content Manager OnDemand HA and DR
· Value Added Offerings from our top CMOD Business Partners
· ECM System Monitor
· IBM Content Navigator Client and Mobile Device Support
· Migration and Conversion Services to Content Manager OnDemand
Register now at NO COST
April 23 – 25, 2014
IBM Office: 6300 Diagonal Pkwy, Boulder, CO 80301
June 10-12, 2014
Costa Mesa, CA
IBM Office: 600 Anton Boulevard, Suite 300, Costa Mesa, CA 92626
July 22-24, 2014
IBM Office: 71 S. Wacker Drive, 6th Floor, Chicago, IL 60606
Who Should Attend: System Administrators, IT Managers, Call Center Managers, CIO’s, CMO’s, or anyone interested in understanding the capabilities of Content Manager OnDemand.
Cost: These sessions are offered free of charge. Attendees are responsible for their own travel expenses.
Mia Winn 270001U2F7 email@example.com Tags:  legaltech tradeshow conference new event ecm york 2,403 Visits
Mia Winn 270001U2F7 firstname.lastname@example.org Tags:  tradeshow event ecm lotusphere conference 2,157 Visits
We're really excited to be returning to Lotusphere in 2011! The ECM team will be leading four sessions (listed below) that focus on what ECM can do for you and how to leverage your Lotus investment to get the most out of ECM.
Additionally, you can meet our team and get personalized demonstrations in our pedestals on the expo floor. Find us in the IBM section of the expo hall. If you'd like to schedule a 1:1 meeting with one of our experts or executives, please contact me - Mia Winn.
The weather in Orlando is lovely, so leave your snow boots behind and bring your sunny disposition. See you there!
Speaker: Ken Bisconti, Vice President, ECM Software Products and Strategy
Wednesday, February 2nd, 10:00am - 11:00am | Location: DL S. Hemisphere II
Speakers: Cengiz Satir, Manager, CM Products and Strategy & Diane Loomis, Senior Offering Manager, Social Software
Wednesday, February 2nd, 3:00pm - 4:00pm | Location: SW Mockingbird
Speakers: Mohan Natraj, Global Offering Executive - IBM Content Collector & Arthur Fontaine, Program Director, Domino Applications/Protector Security Platform
Wednesday, February 2nd, 08:30am - 9:30am | Location: SW Mockingbird
Speakers: Richard Howarth, Director, ECM Software Development & Greg Melahn, STSM, Lotus Quickr Architect
Tuesday, February 1st, 11:15am - 12:15pm | Location: SW Pelican
Mia Winn 270001U2F7 email@example.com Tags:  capture sap event datacap conference ecm ibm 4,280 Visits
Join IBM at the SAPinsider
BI 2013 event, co-located with the Financials, GRC and Admin & Infrastructure
events, held March 19-22 at the MGM Grand hotel in
ECM will be leading three microforums inside the IBM Lounge (booth #1012 in the exhibit hall) that you won't want to miss:
Tuesday, March 19
Overview of all IBM ECM solutions for use with SAP
Wednesday, March 20
Don't touch that invoice! End-to-end APautomation
Thursday, March 21
Save BIG with Value-based Archiving & Governance for SAP
Looking for more IBM sessions? http://www.ibm.com/solutions/sap/us/en/event/ibm_bi_event.html
Himangshu Baruah 2700042VN3 firstname.lastname@example.org 705 Visits
For a copy of all the presentations from the 2009 Spring UserNet Series you can follow this link to download the presentation from your favorite speaker.
Himangshu Baruah 2700042VN3 email@example.com Tags:  ecm ibm acm case impact_2013 2,151 Visits
Today’s leading companies are harnessing the value of content for new insight
and better business outcomes. IBM ECM is providing the market’s richest solution
for case management work patterns through a deep integration of content management
and case management capabilities with process, business rules, collaboration and analytics.
the opportunity to learn more about leading case management solutions and how
business rules, collaboration and analytics.
The Impact 2013 Executive Meeting Center is open for business!
IBM ECM executives are ready to meet with Clients and Business Partners
Doug Hunt, Ken Bisconti, and David Caldeira are available for meetings
during the conference.
The IBM FileNet P8 5.0.0 Information Center was recently refreshed, including several important updates:
The download document and the updated plugins are available at: https://www-304.ibm.com/support/docview.wss?uid=swg24028602